[REM] sale_amazon: update not necessary anymore

task-2694222

.gitattributes

@@ -0,0 +1,2 @@
+# Include RST files in language statistics on GitHub.
+*.rst linguist-detectable

.gitignore

@@ -1,6 +1,7 @@
 *.pyc
-.*
 *.mo
+.*
+!.gitattributes
 
 # Sphinx build files
 _build/

Makefile

@@ -19,6 +19,8 @@ SPHINXOPTS     = -D project_root=$(ROOT) -D canonical_version=$(CANONICAL_VERSIO
                  -D versions=$(VERSIONS) -D languages=$(LANGUAGES) -D language=$(CURRENT_LANG) \
                  -D is_remote_build=$(IS_REMOTE_BUILD) \
                  -A google_analytics_key=$(GOOGLE_ANALYTICS_KEY) \
+                 -A plausible_script=$(PLAUSIBLE_SCRIPT) \
+                 -A plausible_domain=$(PLAUSIBLE_DOMAIN) \
 				 -j $(WORKERS)
 SOURCE_DIR     = content
 
@@ -77,6 +79,6 @@ $(HTML_BUILD_DIR)/_static/style.css: extensions/odoo_theme/static/style.scss ext
 fast: SPHINXOPTS += -A collapse_menu=True
 fast: html
 
-static: $(HTML_BUILD_DIR)/static/style.css
+static: $(HTML_BUILD_DIR)/_static/style.css
 	cp -r extensions/odoo_theme/static/* $(HTML_BUILD_DIR)/_static/
 	cp -r static/* $(HTML_BUILD_DIR)/_static/

conf.py

@@ -1,9 +1,12 @@
 import re
 import os
+import shutil
 import sys
 from pathlib import Path
 
+import docutils
 from pygments.lexers import JsonLexer, XmlLexer
+from sphinx.ext import graphviz
 from sphinx.util import logging
 import sphinx
 
@@ -53,6 +56,11 @@ add_function_parentheses = True
 
 #=== Extensions configuration ===#
 
+source_read_replace_vals = {
+    'GITHUB_PATH': f'https://github.com/odoo/odoo/blob/{version}',
+    'GITHUB_ENT_PATH': f'https://github.com/odoo/enterprise/blob/{version}',
+}
+
 # Add extensions directory to PYTHONPATH
 extension_dir = Path('extensions')
 sys.path.insert(0, str(extension_dir.absolute()))
@@ -74,11 +82,15 @@ if not odoo_sources_dirs:
         {'dir_list': '\n'.join([f'\t- {d.resolve()}' for d in odoo_sources_candidate_dirs])},
     )
 else:
-    odoo_dir = odoo_sources_dirs[0].resolve()
-    sys.path.insert(0, str(odoo_dir))
     if (3, 6) < sys.version_info < (3, 7):
-        # Running odoo needs python 3.7 min but monkey patch version_info to be compatible with 3.6
+        # Running odoo needs python 3.7 min but monkey patch version_info to be compatible with 3.6.
         sys.version_info = (3, 7, 0)
+    odoo_dir = odoo_sources_dirs[0].resolve()
+    source_read_replace_vals['ODOO_RELPATH'] = '/../' + str(odoo_sources_dirs[0])
+    source_read_replace_vals['ODOO_ABSPATH'] = str(odoo_dir)
+    sys.path.insert(0, str(odoo_dir))
+    import odoo.addons
+    odoo.addons.__path__.append(str(odoo_dir) + '/addons')
     from odoo import release as odoo_release  # Don't collide with Sphinx's 'release' config option
     odoo_version = odoo_release.version.replace('~', '-')  # Change saas~XX.Y to saas-XX.Y
     odoo_version = 'master' if 'alpha' in odoo_release.version else odoo_version
@@ -98,12 +110,18 @@ else:
         )
         odoo_dir_in_path = True
 
+# Mapping between odoo models related to master data and the declaration of the
+# data. This is used to point users to available xml_ids when giving values for
+# a field with the autodoc_field extension.
+model_references = {
+    'account.account.type': 'addons/account/data/data_account_type.xml',
+    'res.country': 'odoo/addons/base/data/res_country_data.xml',
+    'res.currency': 'odoo/addons/base/data/res_currency_data.xml',
+}
+
 # The Sphinx extensions to use, as module names.
 # They can be extensions coming with Sphinx (named 'sphinx.ext.*') or custom ones.
 extensions = [
-    # Parse Python docstrings (autodoc, automodule, autoattribute directives)
-    'sphinx.ext.autodoc' if odoo_dir_in_path else 'autodoc_placeholder',
-
     # Link sources in other projects (used to build the reference doc)
     'sphinx.ext.intersphinx',
 
@@ -121,18 +139,27 @@ extensions = [
     # Redirection generator
     'redirects',
 
-    # Code switcher (switcher and case directives)
-    'switcher',
+    # Content tabs
+    'sphinx_tabs.tabs',
 
     # Strange html domain logic used in memento pages
     'html_domain',
 ]
+
 if odoo_dir_in_path:
     # GitHub links generation
     extensions += [
         'sphinx.ext.linkcode',
         'github_link',
+        # Parse Python docstrings (autodoc, automodule, autoattribute directives)
+        'sphinx.ext.autodoc',
+        'autodoc_field',
     ]
+else:
+    extensions += [
+        'autodoc_placeholder',
+    ]
+extensions.append('sphinx.ext.graphviz' if shutil.which('dot') else 'graphviz_placeholder')
 
 todo_include_todos = False
 
@@ -153,7 +180,20 @@ sphinx.transforms.i18n.docname_to_domain = (
     sphinx.util.i18n.docname_to_domain
 ) = lambda docname, compact: docname.split('/')[1 if docname.startswith('applications/') else 0]
 
-supported_languages = {
+# The version names that should be shown in the version switcher, if the config option `versions`
+# is populated. If a version is passed to `versions` but is not listed here, it will not be shown.
+versions_names = {
+    'master': "Master",
+    'saas-15.2': "Odoo Online",
+    'saas-15.1': "Odoo Online",
+    '15.0': "Odoo 15",
+    '14.0': "Odoo 14",
+    '13.0': "Odoo 13",
+}
+
+# The language names that should be shown in the language switcher, if the config option `languages`
+# is populated. If a language is passed to `languages` but is not listed here, it will not be shown.
+languages_names = {
     'de': 'Deutsch',
     'en': 'English',
     'es': 'Español',
@@ -167,6 +207,9 @@ supported_languages = {
 # The specifications of redirect rules used by the redirects extension.
 redirects_file = 'redirects.txt'
 
+sphinx_tabs_disable_tab_closing = True
+sphinx_tabs_disable_css_loading = True
+
 #=== Options for HTML output ===#
 
 html_theme = 'odoo_theme'
@@ -209,7 +252,7 @@ latex_elements = {
     'tableofcontents': '',  # no TOC
 
     # Output manually in latex docs
-    'releasename': '14.0',
+    'releasename': release,
 }
 
 latex_additional_files = ['static/latex/odoo.sty']
@@ -249,6 +292,22 @@ latex_logo = 'static/img/odoo_logo.png'
 # If true, show URL addresses after external links.
 latex_show_urls = 'True'
 
+# https://github.com/sphinx-doc/sphinx/issues/4054#issuecomment-329097229
+def source_read_replace(app, docname, source):
+    """Substitute parts of strings with computed values.
+
+    Since the RST substitution is not working everywhere, i.e. in directives'
+    options, we need to be able to input those values when reading the sources.
+    This is using the config `source_read_replace_vals`, mapping a name to its
+    replacement. This will look for the name surrounded by curly braces in the source.
+
+    Meant to be connected to the `source-read` event.
+    """
+    result = source[0]
+    for key in app.config.source_read_replace_vals:
+        result = result.replace(f"{{{key}}}", app.config.source_read_replace_vals[key])
+    source[0] = result
+
 
 def setup(app):
     # Generate all alternate URLs for each document
@@ -257,12 +316,34 @@ def setup(app):
     app.add_config_value('versions', None, 'env')
     app.add_config_value('languages', None, 'env')
     app.add_config_value('is_remote_build', None, 'env')  # Whether the build is remotely deployed
+    app.add_config_value('source_read_replace_vals', {}, 'env')
+    app.connect('source-read', source_read_replace)
 
     app.add_lexer('json', JsonLexer)
     app.add_lexer('xml', XmlLexer)
 
     app.connect('html-page-context', _generate_alternate_urls)
 
+    # Add a `condition` option on directives to ignore them based on config values
+    app.add_config_value('odoo_dir_in_path', None, 'env')
+    def context_eval(expr):
+        return eval(expr, {confval.name: confval.value for confval in app.config})
+
+    def patch(to_patch):
+        to_patch.option_spec['condition'] = context_eval
+        original_run = to_patch.run
+        def new_run(self):
+            if not self.options.get('condition', True):
+                return []
+            return original_run(self)
+        to_patch.run = new_run
+
+    for to_patch in (
+        sphinx.directives.code.LiteralInclude,
+        docutils.parsers.rst.directives.tables.CSVTable,
+    ):
+        patch(to_patch)
+
 
 def _generate_alternate_urls(app, pagename, templatename, context, doctree):
     """ Add keys of required alternate URLs for the current document in the rendering context.
@@ -294,15 +375,18 @@ def _generate_alternate_urls(app, pagename, templatename, context, doctree):
 
         The entry 'version' is added by Sphinx in the rendering context.
         """
-        # If the list of versions is not set, assume that the project has no alternate version
-        _alternate_versions = app.config.versions and app.config.versions.split(',') or []
-        context['alternate_versions'] = [
-            (_alternate_version, _build_url(_version=_alternate_version))
-            for _alternate_version in sorted(_alternate_versions, reverse=True)
-            if _alternate_version != version and (
-                _alternate_version != 'master' or pagename.startswith('developer')
-            ) and not _alternate_version.startswith('saas')
-        ]
+        context['version_display_name'] = versions_names[version]
+
+        # If the list of versions is not set, assume the project has no alternate version
+        _provided_versions = app.config.versions and app.config.versions.split(',') or []
+
+        # Map alternate versions to their display names and URLs.
+        context['alternate_versions'] = []
+        for _alternate_version, _display_name in versions_names.items():
+            if _alternate_version in _provided_versions and _alternate_version != version:
+                context['alternate_versions'].append(
+                    (_display_name, _build_url(_alternate_version))
+                )
 
     def _localize():
         """ Add the pairs of (lang, code, url) for the current document in the rendering context.
@@ -313,19 +397,22 @@ def _generate_alternate_urls(app, pagename, templatename, context, doctree):
         """
         _current_lang = app.config.language or 'en'
         # Replace the context value by its translated description ("Français" instead of "french")
-        context['language'] = supported_languages.get(_current_lang)
+        context['language'] = languages_names.get(_current_lang)
 
         # If the list of languages is not set, assume that the project has no alternate language
-        _alternate_languages = app.config.languages and app.config.languages.split(',') or []
-        context['alternate_languages'] = [
-            (
-                supported_languages.get(_alternate_lang),
-                _alternate_lang.split('_')[0] if _alternate_lang != 'en' else 'x-default',
-                _build_url(_lang=_alternate_lang),
-            )
-            for _alternate_lang in _alternate_languages
-            if _alternate_lang in supported_languages and _alternate_lang != _current_lang
-        ]
+        _provided_languages = app.config.languages and app.config.languages.split(',') or []
+
+        # Map alternate languages to their display names and URLs.
+        context['alternate_languages'] = []
+        for _alternate_lang, _display_name in languages_names.items():
+            if _alternate_lang in _provided_languages and _alternate_lang != _current_lang:
+                context['alternate_languages'].append(
+                    (
+                        _display_name,
+                        _alternate_lang.split('_')[0] if _alternate_lang != 'en' else 'x-default',
+                        _build_url(_lang=_alternate_lang),
+                    )
+                )
 
     def _build_url(_version=None, _lang=None):
         if app.config.is_remote_build:

content/administration/install.rst

@@ -4,6 +4,8 @@
 Install
 =======
 
+.. If you add content on this page, remove the redirect rule 'install -> install/install'
+
 .. toctree::
 
     install/install

content/administration/install/deploy.rst

@@ -7,7 +7,7 @@ internet-facing server. It follows :ref:`installation <setup/install>`, and is
 not generally necessary for a development systems that is not exposed on the
 internet.
 
-.. warning:: If you are setting up a public server, be sure to check our :ref:`security` recommandations!
+.. warning:: If you are setting up a public server, be sure to check our :ref:`security` recommendations!
 
 .. _db_filter:
 
@@ -299,7 +299,7 @@ in ``/etc/nginx/sites-enabled/odoo.conf`` set:
   }
 
   server {
-    listen 443;
+    listen 443 ssl;
     server_name odoo.mycompany.com;
     proxy_read_timeout 720s;
     proxy_connect_timeout 720s;
@@ -312,7 +312,6 @@ in ``/etc/nginx/sites-enabled/odoo.conf`` set:
     proxy_set_header X-Real-IP $remote_addr;
 
     # SSL parameters
-    ssl on;
     ssl_certificate /etc/ssl/nginx/server.crt;
     ssl_certificate_key /etc/ssl/nginx/server.key;
     ssl_session_timeout 30m;
@@ -389,20 +388,112 @@ The solutions to support livechat/motifications in a WSGI application are:
   with ``/longpolling/`` to
   :option:`the longpolling port <odoo-bin --longpolling-port>`.
 
-Serving Static Files
-====================
+.. _deploy/streaming:
 
-For development convenience, Odoo directly serves all static files in its
-modules. This may not be ideal when it comes to performances, and static
-files should generally be served by a static HTTP server.
+Serving static files and attachments
+====================================
 
-Odoo static files live in each module's ``static/`` folder, so static files
-can be served by intercepting all requests to :samp:`/{MODULE}/static/{FILE}`,
-and looking up the right module (and file) in the various addons paths.
+For development convenience, Odoo directly serves all static files and attachments in its modules.
+This may not be ideal when it comes to performances, and static files should generally be served by
+a static HTTP server.
+
+Serving static files
+--------------------
+
+Odoo static files are located in each module's :file:`static/` folder, so static files can be served 
+by intercepting all requests to :samp:`/{MODULE}/static/{FILE}`, and looking up the right module
+(and file) in the various addons paths.
+
+.. example::
+   Say Odoo has been installed via the **debian packages** for Community and Enterprise, the addons
+   paths is :file:`/usr/lib/python3/dist-packages/odoo/addons`. Using the above NGINX (https)
+   configuration, the following location block should be added to serve static files via NGINX.
+   
+   .. code-block:: nginx
+   
+       location @odoo {
+           # copy-paste the content of the / location block
+       }
+   
+       # Serve static files right away
+       location ~ ^/[^/]+/static/.+$ {
+           root /usr/lib/python3/dist-packages/odoo/addons;
+           try_files $uri @odoo;
+           expires 24h;
+       }
+
+.. example::
+   Say Odoo has been installed via the **source**, and the two git repositories for Community and
+   Enterprise has been cloned in :file:`/opt/odoo` and :file:`/opt/odoo-enterprise` respectively. 
+   The addons paths is ``/opt/odoo/odoo,/opt/odoo/addons,/opt/odoo-enterprise``. Using the above
+   NGINX (https) configuragion, the following location block should be added to serve static files
+   via NGINX.
+
+   .. code-block:: nginx
+   
+       location @odoo {
+           # copy-paste the content of the / location block
+       }
+   
+       # Serve static files right away
+       location ~ ^/[^/]+/static/.+$ {
+           try_files /static-base$uri /static-addons$uri /static-enterprise$uri @odoo$uri;
+           expires 24h;
+       }
+   
+       location /static-base {
+           internal;
+           alias /opt/odoo/odoo/addons;
+       }
+   
+       location /static-addons {
+           internal;
+           alias /opt/odoo/addons;
+       }
+   
+       location /static-enterprise {
+           internal;
+           alias /opt/odoo-enterprise;
+       }
+
+.. warning::
+   The actual NGINX configuration you need is highly dependent on your own installation. The two
+   above snippets only highlight two possible configurations and may not be used as-is.
+
+Serving attachments
+-------------------
+
+Attachments are files stored in the filestore which access is regulated by Odoo. They cannot be
+directly accessed via a static web server as accessing them requires multiple lookups in the
+database to determine where the files are stored and whether the current user can access them or
+not.
+
+Nevertheless, once the file has been located and the access rights verified by Odoo, it is a good
+idea to serve the file using the static web server instead of Odoo. For Odoo to delegate serving
+files to the static web server, the `X-Sendfile <https://tn123.org/mod_xsendfile/>`_ (apache) or
+`X-Accel <https://www.nginx.com/resources/wiki/start/topics/examples/x-accel/>`_ (nginx) extensions
+must be enabled and configured on the static web server. Once it is set up, start Odoo with the
+:option:`--x-sendfile <odoo-bin --x-sendfile>` CLI flag (this unique flag is used for both
+X-Sendfile and X-Accel).
+
+
+.. note::
+   - The X-Sendfile extension for apache (and compatible web servers) does not require any
+     supplementary configuration.
+   - The X-Accel extension for NGINX **does** require the following additionnal configuration:
+
+     .. code-block:: nginx
+ 
+         location /web/filestore {
+             internal;
+             alias /path/to/odoo/data-dir/filestore;
+         }
+
+     In case you don't know what is the path to your filestore, start Odoo with the
+     :option:`--x-sendfile <odoo-bin --x-sendfile>` option and navigate to the ``/web/filestore`` URL
+     directly via Odoo (don't navigate to the URL via NGINX). This logs a warnings, the message
+     contains the configuration you need.
 
-.. todo:: test whether it would be interesting to serve filestored attachments
-          via this, and how (e.g. possibility of mapping ir.attachment id to
-          filestore hash in the database?)
 
 .. _security:
 

content/administration/install/email_gateway.rst

@@ -44,4 +44,4 @@ For Exim
 
 .. tip::
    If you don't have access/manage your email server, use :ref:`inbound messages
-   <discuss/email_servers/inbound_messages>`.
+   <email_communication/inbound_messages>`.

content/administration/maintain.rst

@@ -6,6 +6,7 @@ Maintain
 
 .. toctree::
 
+    maintain/domain_names
     maintain/update
     maintain/enterprise
     maintain/hosting_changes

content/administration/maintain/domain_names.rst

@@ -0,0 +1,334 @@
+============
+Domain names
+============
+
+A **domain name** works as an address for your website. It makes the Internet much more accessible
+as it allows users to type a meaningful web address, such as ``www.odoo.com``, rather than its
+server's IP address with a series of numbers.
+
+You can use a custom domain name to access your Odoo database and websites:
+
+- By :ref:`registering a free domain name with Odoo <domain-name/odoo-register>` (for Odoo Online
+  databases)
+- By :ref:`configuring a custom domain that you already own <domain-name/existing>`.
+
+.. note::
+   Odoo Online and Odoo.sh databases, including their websites, use by default a subdomain of
+   ``odoo.com`` for both the URL and the emails (e.g., ``https://example.odoo.com``).
+
+.. important::
+   Odoo offers a :ref:`free custom domain name <domain-name/odoo-register>` to all Odoo Online 
+   databases for one year. Visitors can then access your website with an address such as
+   ``www.example.com`` rather than the default ``example.odoo.com``.
+
+.. seealso::
+   - `Odoo Tutorials: Register a Free Domain Name
+     <https://www.odoo.com/slides/slide/register-a-free-domain-name-1663>`_
+   - `Odoo Quick Tips: Get a free domain name! <https://www.youtube.com/watch?v=eAfgeNOHLP4>`_
+
+.. _domain-name/about:
+
+About domain names
+==================
+
+Having a **good domain name** is as important to your branding as the name of your business or
+organization as it is the first thing your visitors will notice. We recommend you keep them *simple,
+short, easy to remember and spell*.
+
+A **subdomain** is a domain that is a part of another domain. It often refers to the additional part
+that comes before the main domain name. Traditionally, most websites use the ``www.`` subdomain,
+but any string of letters can be used as well. You can use subdomains to direct your visitors to
+other websites than your main website or to specific pages (e.g., ``experience.odoo.com`` points to
+a specific page.)
+
+All domain names are referenced in the **Domain Name System**, or **DNS**, which works as a giant
+directory for the Internet. There are many DNS servers, so any modification to the DNS can take up
+to 72 hours to propagate worldwide on all servers.
+
+.. _domain-name/odoo-register:
+
+Register a free domain name with Odoo
+=====================================
+
+You can register a domain name for your Odoo Online database directly from Odoo Website or your
+database manager.
+
+.. important::
+   - Your domain name is **free for one year** if you register it with Odoo!
+   - The domain name is registered with `Gandi <https://www.gandi.net/>`_, the domain name
+     registrar.
+   - You are the owner of the domain name and can use it for other purposes.
+   - Odoo manages payment and technical support for you.
+
+To do so, go to :menuselection:`Website --> Go to website --> Promote --> Domain Name`.
+Alternatively, open your `database manager <https://www.odoo.com/my/databases>`_, click on the
+:guilabel:`settings` button next to your database, then on :guilabel:`Domain names`.
+
+.. image:: domain_names/register-promote.png
+   :align: center
+   :alt: Clicking on Domain Names from an Odoo website
+
+Search for the domain name of your choice to check its availability, then select the one you want to
+register for your website.
+
+.. image:: domain_names/register-search.png
+   :align: center
+   :alt: The search of the domain name example.com shows which associated domains are available.
+
+Next, fill in the form with your information to become the domain name owner.
+
+Your domain name is directly linked to your database, but you still have to :ref:`map your domain
+name with your website <domain-name/website-map>`.
+
+.. note::
+   - Free domain names are also available for free Odoo Online databases (if you installed one app
+     only, for example). In this case, Odoo reviews your request and your website to avoid abuse.
+     This process may take up to three days.
+   - This is not available for Odoo.sh databases yet.
+
+.. _domain-name/odoo-manage:
+
+Manage your domain name registered with Odoo
+--------------------------------------------
+
+To manage the DNS records of your domain name registered with Odoo or to visualize the contacts
+associated with it, open your `database manager <https://www.odoo.com/my/databases>`_, click on the
+:guilabel:`settings` button next to your database, on :guilabel:`Domain names`, and then on
+:guilabel:`Contacts` or :guilabel:`DNS`.
+
+.. image:: domain_names/manage.png
+   :align: center
+   :alt: Management of the domain names linked to an Odoo database
+
+.. note::
+   Please `submit a support ticket <https://www.odoo.com/help>`_ if you need further assistance to
+   manage your domain name.
+
+.. _domain-name/existing:
+
+Configure your existing domain name
+===================================
+
+If you already own a domain name, you can use it to point to your website.
+
+To avoid any issue with the :ref:`SSL certificate validation <domain-name/ssl>`, we highly recommend
+that you proceed with the following actions in this order:
+
+#. :ref:`Add a CNAME record <domain-name/cname>` on your domain name's DNS zone.
+#. :ref:`Map your domain name with your Odoo database <domain-name/db-map>`.
+#. :ref:`Map your domain name with your Odoo website <domain-name/website-map>`.
+
+.. _domain-name/cname:
+
+Add a CNAME record
+------------------
+
+A **CNAME record** is a type of DNS record that points to the IP address of another website rather
+than to directly to an IP address.
+
+You need a CNAME record that points to your Odoo database. The requirements are detailed in your
+database manager.
+
+.. tabs::
+
+   .. group-tab:: Odoo Online
+
+      The target address is the current address of your database, as defined at its creation (e.g.,
+      ``example.odoo.com``)
+
+   .. group-tab:: Odoo.sh
+
+      Your project's main address is defined in :menuselection:`Settings --> Project Name`.
+
+      If you want to target a specific branch (production, staging or development), go to
+      :menuselection:`Branches --> select your branch --> Settings --> Custom domains`, and click on
+      :guilabel:`How to set up my domain?`. A message indicates which address your CNAME record
+      should target.
+
+#. Open your domain name's manager dashboard.
+#. Open the **DNS zone** management page for the domain name you want to configure.
+#. Create a **CNAME record** pointing to the address of your database.
+
+While Odoo suggests creating a CNAME record for your ``www.`` subdomain (``www.example.com``, you
+can of course use any domain name of your choice, with any subdomain (e.g.,
+``anything.example.com``).
+
+.. example::
+   You own the domain name ``example.com``, and you have an Odoo Online database at the address
+   ``example.odoo.com``. You want to access your Odoo database primarily with the domain
+   ``www.example.com`` but also with the :ref:`naked domain <domain-name/naked-domain>`
+   ``example.com``.
+
+   To do so, you create a CNAME record for the ``www`` subdomain, with ``example.odoo.com`` as the
+   target. The DNS zone manager generates the following rule and adds it to your DNS zone: ``www IN
+   CNAME example.odoo.com.``
+
+   You also create a redirection from ``example.com`` to ``wwww.example.com``.
+
+   Your new DNS records are propagated to all DNS servers.
+
+.. note::
+   Here are some specific guidelines to create a CNAME record:
+
+   - `GoDaddy <https://www.godaddy.com/help/add-a-cname-record-19236>`_
+   - `Namecheap <https://www.namecheap.com/support/knowledgebase/article.aspx/9646/2237/how-to-create-a-cname-record-for-your-domain>`_
+   - `OVH <https://docs.ovh.com/us/en/domains/web_hosting_how_to_edit_my_dns_zone/#add-a-new-dns-record>`_
+   - `CloudFlare <https://support.cloudflare.com/hc/en-us/articles/360019093151>`_
+   - `Google Domains <https://support.google.com/domains/answer/3290350?hl=en>`_
+
+.. _domain-name/naked-domain:
+
+Naked domain
+~~~~~~~~~~~~
+
+A **naked domain** is a domain name that doesn't have any subdomain at the beginning of the address
+(e.g., ``odoo.com`` instead of ``www.odoo.com``).
+
+You may want your naked domain to redirect to your website as some visitors may not type the full
+domain name to access your website.
+
+#. Open your domain name's manager dashboard.
+#. Create a **redirection** from the naked domain (``example.com``) to your main domain name
+   (``www.example.com``).
+
+.. note::
+   Depending on your domain name registrar, this redirection may be already pre-configured.
+
+.. _domain-name/db-map:
+
+Map your domain name with your Odoo database
+--------------------------------------------
+
+.. tabs::
+
+   .. group-tab:: Odoo Online
+
+      Open your `database manager <https://www.odoo.com/my/databases>`_, click on the
+      :guilabel:`settings` button next to your database, on :guilabel:`Domain names`, and then on
+      :guilabel:`Use my own domain` at the bottom of the right column.
+
+      Type the domain name you want to add to this database, then click on :guilabel:`Verify` to
+      check if the CNAME record is correctly configured. Once done, click on :guilabel:`I confirm,
+      it's done`.
+
+      .. image:: domain_names/online-map.png
+         :align: center
+         :alt: Verification of the CNAME records of a domain name before mapping it with a database
+
+   .. group-tab:: Odoo.sh
+
+      Go to :menuselection:`Branches --> select your branch --> Settings --> Custom domains`, type
+      the domain name you want to add to this database, then click on :guilabel:`Add domain`.
+
+      .. image:: domain_names/odoo-sh-map.png
+         :align: center
+         :alt: Mapping a domain name with an Odoo.sh branch
+
+      .. seealso::
+         - :ref:`Odoo.sh branches: settings tab <odoosh-gettingstarted-branches-tabs-settings>`
+
+.. warning::
+   Make sure to :ref:`add a CNAME record <domain-name/cname>` to your domain name's DNS **before**
+   mapping your domain name with your Odoo database.
+
+   Failing to do so may impede the validation of the :ref:`SSL certificate <domain-name/ssl>` and
+   would result in a *certificate name mismatch* error. This is often displayed by web browsers as a
+   warning such as *"Your connection is not private"*.
+
+   If this is the case and you have added the domain name to your database's settings less than five
+   days ago, wait 24 hours as the validation may still happen. Otherwise, please `submit a support
+   ticket <https://www.odoo.com/help>`_ including screenshots of your CNAME records.
+
+.. _domain-name/ssl:
+
+SSL encryption (HTTPS protocol)
+~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+**SSL encryption** is an encryption-based Internet security protocol. It allows your visitors to
+navigate your website through a secure connection, which appears as an ``https://`` protocol at the
+beginning of your web address, rather than a non-secure ``http://`` protocol.
+
+Odoo generates a separate SSL certificate for each domain :ref:`mapped in the database manager
+<domain-name/db-map>`, using integration with `Let's Encrypt Certificate Authority and ACME protocol
+<https://letsencrypt.org/how-it-works/>`_.
+
+.. note::
+   - The certificate generation may take up to 24h.
+   - Several attempts to validate your certificate are made during the five days following the
+     moment you add your domain name in your database's settings.
+   - If you already use another service, you can keep using it or simply change for Odoo.
+
+.. _domain-name/web-base-url:
+
+Web base URL of a database
+~~~~~~~~~~~~~~~~~~~~~~~~~~
+
+.. note::
+   If you have Odoo Website, you can disregard this part and directly :ref:`map your domain name
+   with your website <domain-name/website-map>`.
+
+The **web base URL** of a database, or **root URL** affects your main website address and all the
+links sent to your customers (e.g., quotations, portal links, etc.).
+
+To configure it, access your Odoo database with your custom address, then log in as an administrator
+of your database (any user in the *Settings* group) from the login screen.
+
+.. warning::
+   Connecting to your database with the original Odoo subdomain address (e.g., ``example.odoo.com``
+   also updates the web base URL of your database. See below to prevent these automatic updates.
+
+Alternatively, you can do it manually. To do so, activate the :ref:`developer mode
+<developer-mode>`, then go to :menuselection:`Settings --> Technical --> System Parameters`.
+
+Find the key called ``web.base.url`` (or create it if it does not exist) and enter the full address
+of your website as value, such as ``https://www.example.com``.
+
+.. note::
+   The URL must include the protocol ``https://`` (or ``http://``) and must not end with a slash
+   (``/``).
+
+To prevent the automatic update of the web base URL when an administrator logs in the database, you
+can create the following System Parameter:
+
+- key: ``web.base.url.freeze``
+- value: ``True``
+
+.. _domain-name/website-map:
+
+Map your domain name with your website
+======================================
+
+Mapping your domain name to your website isn't the same as mapping it with your database:
+
+- It defines your domain name as the main one for your website, helping search engines to index your
+  website properly.
+- It defines your domain name as the base URL for your database, including the portal links sent by
+  email to your customers.
+- If you have multiple websites, it maps your domain name with the appropriate website.
+
+Go to :menuselection:`Website --> Configuration --> Settings --> Website Info`. If you have multiple
+websites, select the one you want to configure.
+
+In the :guilabel:`Domain` field, fill in the web address of your website (e.g.,
+``https://www.example.com``) and click on :guilabel:`Save`.
+
+.. image:: domain_names/website-settings.png
+   :align: center
+   :alt: Configuring https://www.example.com as the Domain of the website
+
+.. warning::
+   Mapping your domain name with your Odoo website prevents Google from indexing both your custom
+   domain name ``www.example.com`` and your original odoo database address ``example.odoo.com``.
+
+   If both addresses are already indexed, it may take some time before Google removes the indexation
+   of the second address. You may also try using the `Google Search Console
+   <https://search.google.com/search-console/welcome>`_ to fix this.
+
+.. note::
+   If you have multiple websites and companies on your database, make sure that you select the
+   right :guilabel:`Company` in the website settings, next to the :guilabel:`Domain` settings. Doing
+   so indicates Odoo which URL to use as the :ref:`base URL <domain-name/web-base-url>` according to
+   the company in use.
+
+.. seealso::
+  - :doc:`/applications/general/email_communication/email_servers`

content/administration/maintain/hosting_changes.rst

@@ -11,8 +11,6 @@ Depending on the platforms, you have to do it by yourself or contact our support
 From on-premises to Odoo Online
 ===============================
 
-.. warning:: Odoo Online is not compatible with **non-standard apps**.
-
 1. Create a :ref:`duplicate <duplicate_premise>` of your database: in this duplicate, uninstall all the **non-standard apps**.
 2. Grab a "dump with filestore" of your database by using the Database Manager.
 3. **If you have time constraints, contact us earlier to schedule the transfer.**
@@ -20,6 +18,11 @@ From on-premises to Odoo Online
 5. We will make sure your database is compatible and upload it to our cloud. In case of technical issues, we will get in touch with you.
 6. It's done!
 
+.. important::
+   - Odoo Online is not compatible with **non-standard apps**.
+   - The database you are moving to Odoo Online must be in a :doc:`supported version
+     <supported_versions>`.
+
 From on-premises to Odoo.sh
 ===========================
 

content/administration/maintain/online.rst

@@ -35,14 +35,26 @@ Several actions are available:
 Upgrade
 =======
 
-Upgrade the database to the latest Odoo version.
+If you are *not* on the latest **Online version**, you should receive an invitation to :doc:`upgrade
+<../upgrade>` your database. A **Rolling Release button** on your database's main screen proposes an
+upgrade to the latest version (e.g., 13.0 to 15.1).
 
-.. warning::
-   Upgrading a database to a newer version of Odoo is a complex operation that requires time and
-   caution. It is essential to test the upgrade before upgrading the production database.
+.. important::
+   - | **If your Odoo database's version is lower than the latest major release:**
+     | You must upgrade your database within two months. After these two months, an automatic
+       upgrade is initiated.
+   - | **If your Odoo database's version is equal to or higher than the latest major release:**
+     | You can disregard the invitation to upgrade as you probably wouldn't benefit from new
+       features every two months.
+
+.. note::
+   Versions that are not supported anymore become deprecated and need to be updated to avoid
+   security issues. We recommend you initiate the upgrade of the database yourself, as this method
+   allows you to request a test upgrade of your database to check for any discrepancies.
 
 .. seealso::
-   - :doc:`../upgrade/process`
+   - :doc:`../upgrade`
+   - :doc:`supported_versions`
 
 .. _online/duplicate:
 
@@ -83,7 +95,7 @@ Domains
 Configure custom domains to access the database via another URL.
 
 .. seealso::
-   - :doc:`/applications/websites/website/publish/domain_name`
+   - :doc:`domain_names`
 
 .. _online/tags:
 

content/administration/maintain/supported_versions.rst

@@ -5,13 +5,15 @@
 Supported versions
 ==================
 
-
 Odoo provides support and bug fixing **for the 3 last major versions** of Odoo.
 
-Users hosted on **Odoo Online** may use intermediary versions (sometimes called *SaaS versions*) that are
-supported as well. These versions are not published for Odoo.sh or On-Premise
-installations.
+.. note::
+   Odoo releases intermediary versions called **Online versions** on the :doc:`Odoo Online <online>`
+   hosting every two months. Odoo Online users can then benefit from the latest features of Odoo.
 
+   - Admins of Odoo Online databases are invited to :doc:`upgrade <../upgrade>` them regularly.
+   - Online versions are *not* released for Odoo.sh and On-Premise installations.
+   - Online versions are listed below as *SaaS*.
 
 What's the support status of my Odoo?
 =====================================
@@ -23,36 +25,39 @@ This matrix shows the support status of every version.
 +-----------------+-------------+----------+-------------+----------------+------------------------+
 |                 | Odoo Online | Odoo.sh  | On-Premise  | Release date   | End of support         |
 +=================+=============+==========+=============+================+========================+
+| Odoo saas~15.2  | |green|     | N/A      | N/A         | March 2022     |                        |
++-----------------+-------------+----------+-------------+----------------+------------------------+
+| Odoo saas~15.1  | |red|       | N/A      | N/A         | February 2022  |                        |
++-----------------+-------------+----------+-------------+----------------+------------------------+
 | **Odoo 15.0**   | |green|     | |green|  | |green|     | October 2021   | October 2024 (planned) |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
 | **Odoo 14.0**   | |green|     | |green|  | |green|     | October 2020   | October 2023 (planned) |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
 | **Odoo 13.0**   | |green|     | |green|  | |green|     | October 2019   | October 2022 (planned) |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| Odoo 12.saas~3  | |orange|    | N/A      | N/A         | August 2019    |                        |
+| Odoo saas~12.3  | |red|       | N/A      | N/A         | August 2019    |                        |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| **Odoo 12.0**   | |orange|    | |orange| | |red|       | October 2018   | October 2021           |
+| **Odoo 12.0**   | |red|       | |red|    | |red|       | October 2018   | October 2021           |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| Odoo 11.saas~3  | |orange|    | N/A      | N/A         | April 2018     |                        |
+| Odoo saas~11.3  | |red|       | N/A      | N/A         | April 2018     |                        |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| **Odoo 11.0**   | |orange|    | |orange| | |red|       | October 2017   | October 2020           |
+| **Odoo 11.0**   | |red|       | |red|    | |red|       | October 2017   | October 2020           |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| Odoo 10.saas~15 | |orange|    | N/A      | N/A         | March 2017     |                        |
+| Odoo 10.saas~15 | |red|       | N/A      | N/A         | March 2017     |                        |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| Odoo 10.saas~14 | |orange|    | N/A      | N/A         | January 2017   |                        |
+| Odoo 10.saas~14 | |red|       | N/A      | N/A         | January 2017   |                        |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| **Odoo 10.0**   | |orange|    | |orange| | |red|       | October 2016   | October 2019           |
+| **Odoo 10.0**   | |red|       | |red|    | |red|       | October 2016   | October 2019           |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| Odoo 9.saas~11  | |orange|    | N/A      | N/A         | May 2016       |                        |
+| Odoo 9.saas~11  | |red|       | N/A      | N/A         | May 2016       |                        |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| **Odoo 9.0**    | |orange|    | N/A      | |red|       | October 2015   | October 2018           |
+| **Odoo 9.0**    | |red|       | N/A      | |red|       | October 2015   | October 2018           |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| Odoo 8.saas~6   | |orange|    | N/A      | N/A         | February 2015  |                        |
+| Odoo 8.saas~6   | |red|       | N/A      | N/A         | February 2015  |                        |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
-| **Odoo 8.0**    | |orange|    | N/A      | |red|       | September 2014 | October 2017           |
+| **Odoo 8.0**    | |red|       | N/A      | |red|       | September 2014 | October 2017           |
 +-----------------+-------------+----------+-------------+----------------+------------------------+
 
-
 .. note::
 
     |green| Supported version
@@ -61,11 +66,8 @@ This matrix shows the support status of every version.
 
     N/A Never released for this platform
 
-    |orange| Some of our older customers may still run this version on our Odoo Online servers, we provide help only on blocking issues and advise you to upgrade.
-
     🏁 Future version, not released yet
 
-
 .. This is an awful way to display colored circles but "Large Green Circle Emoji" was only released
    in 2019 (see https://unicode-table.com/en/1F7E2/). Let's wait a few more years...
 
@@ -75,9 +77,6 @@ This matrix shows the support status of every version.
 .. |red| image:: data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyMzIuMTkgMjMyLjE5Ij48Y2lyY2xlIGN4PSIxMTYuMDkiIGN5PSIxMTYuMDkiIHI9IjExNi4wOSIgc3R5bGU9ImZpbGw6I2QwMDAwMCIvPjwvc3ZnPg==
    :width: 15
 
-.. |orange| image:: data:image/svg+xml;base64,PHN2ZyB4bWxucz0iaHR0cDovL3d3dy53My5vcmcvMjAwMC9zdmciIHZpZXdCb3g9IjAgMCAyMzIuMTkgMjMyLjE5Ij48Y2lyY2xlIGN4PSIxMTYuMDkiIGN5PSIxMTYuMDkiIHI9IjExNi4wOSIgc3R5bGU9ImZpbGw6I2ZmYTcwMCIvPjwvc3ZnPg==
-   :width: 15
-
 I run an older version of Odoo/OpenERP/TinyERP
 ==============================================
 

content/administration/odoo_sh/advanced/containers.rst

@@ -232,6 +232,6 @@ Save the file and then run the Odoo Shell:
 Finally, *via* the Odoo Shell, you can trigger the piece of code/function/method
 you want to debug.
 
-.. image:: ./media/pdb_sh.png
+.. image:: containers/pdb_sh.png
     :align: center
     :alt: Console screenshot showing ``pdb`` running in an Odoo.sh shell.

content/administration/odoo_sh/advanced/submodules.rst

@@ -44,7 +44,7 @@ On Odoo.sh, in the branches view of your project, choose the branch in which you
 
 In the upper right corner, click on the *Submodule* button, and then on *Run*.
 
-.. image:: ./media/advanced-submodules-button.png
+.. image:: submodules/advanced-submodules-button.png
    :align: center
 
 A dialog with a form is shown. Fill the inputs as follows:
@@ -53,12 +53,12 @@ A dialog with a form is shown. Fill the inputs as follows:
 * Branch: The branch you want to use.
 * Path: The folder in which you want to add this submodule in your branch.
 
-.. image:: ./media/advanced-submodules-dialog.png
+.. image:: submodules/advanced-submodules-dialog.png
    :align: center
 
 On Github, you can get the repository URL with the *Clone or download* button of the repository. Make sure to *use SSH*.
 
-.. image:: ./media/advanced-submodules-github-sshurl.png
+.. image:: submodules/advanced-submodules-github-sshurl.png
   :align: center
 
 .. _odoosh-advanced-submodules-withgit:

content/administration/odoo_sh/getting_started/branches.rst

@@ -8,7 +8,7 @@ Overview
 
 The branches view gives you an overview of the different branches your repository has.
 
-.. image:: ./media/interface-branches.png
+.. image:: branches/interface-branches.png
    :align: center
 
 .. _odoosh-gettingstarted-branches-stages:
@@ -20,7 +20,7 @@ Odoo.sh offers three different stages for your branches: production, staging and
 
 You can change the stage of a branch by drag and dropping it into the stage section title.
 
-.. image:: ./media/interface-branches-stagechange.png
+.. image:: branches/interface-branches-stagechange.png
    :align: center
 
 .. _stage_production:
@@ -109,7 +109,7 @@ Merging your branches
 ---------------------
 You can merge your branches easily by drag and dropping them into each other.
 
-.. image:: ./media/interface-branches-merge.png
+.. image:: branches/interface-branches-merge.png
    :align: center
 
 When you want to test the changes of your development branches with the production data,
@@ -156,7 +156,7 @@ An overview of your branch history:
 * The messages of the commits and their authors,
 * The various events linked to the platform, such as stage changes, database imports, backup restores.
 
-.. image:: ./media/interface-branches-history.png
+.. image:: branches/interface-branches-history.png
    :align: center
 
 For each event, a status is displayed in the top right-hand corner.
@@ -172,7 +172,7 @@ This tab contains the mail catcher. It displays an overview of the emails sent b
 The mail catcher is available for your development and
 staging branches as the emails of your production database are really sent instead of being intercepted.
 
-.. image:: ./media/interface-branches-mails.png
+.. image:: branches/interface-branches-mails.png
    :align: center
    :scale: 50%
 
@@ -181,7 +181,7 @@ Shell
 A shell access to your container. You can perform basic linux commands (:code:`ls`, :code:`top`)
 and open a shell on your database by typing :code:`psql`.
 
-.. image:: ./media/interface-branches-shell.png
+.. image:: branches/interface-branches-shell.png
    :align: center
 
 You can open multiple tabs and drag-and-drop them to arrange the layout as you wish,
@@ -197,7 +197,7 @@ Editor
 An online integrated development environment (IDE) to edit the source code.
 You can also open terminals, Python consoles and even Odoo Shell consoles.
 
-.. image:: ./media/interface-branches-editor.png
+.. image:: branches/interface-branches-editor.png
    :align: center
 
 You can open multiple tabs and drag-and-drop them to arrange the layout as you wish,
@@ -207,17 +207,19 @@ Monitoring
 ----------
 This link contains various monitoring metrics of the current build.
 
-.. image:: ./media/interface-branches-monitoring.png
+.. image:: branches/interface-branches-monitoring.png
    :align: center
 
 You can zoom, change the time range or select a specific metric on each graph.
 On the graphs, annotations help you relate to changes on the build (database import, git push, etc...).
 
+.. _odoosh/logs:
+
 Logs
 ----
 A viewer to have a look to your server logs.
 
-.. image:: ./media/interface-branches-logs.png
+.. image:: branches/interface-branches-logs.png
    :align: center
 
 Different logs are available:
@@ -241,7 +243,7 @@ Backups
 A list of the backups available for download and restore, the ability to perform a manual backup and to import a
 database.
 
-.. image:: ./media/interface-branches-backups.png
+.. image:: branches/interface-branches-backups.png
    :align: center
 
 Odoo.sh makes daily backups of the production database. It keeps 7 daily, 4 weekly and 3 monthly backups.
@@ -283,7 +285,7 @@ Settings
 --------
 Here you can find a couple of settings that only apply to the currently selected branch.
 
-.. image:: ./media/interface-branches-settings.jpg
+.. image:: branches/interface-branches-settings.jpg
    :align: center
 
 **Behaviour upon new commit**
@@ -300,7 +302,7 @@ back from staging to development will automatically be set to 'Do nothing'.
 
 Choose the modules to install automatically for your development builds.
 
-.. image:: ./media/interface-settings-modulesinstallation.png
+.. image:: branches/interface-settings-modulesinstallation.png
    :align: center
 
 * *Install only my modules* will install the modules of the branch only. This is the default option.
@@ -382,7 +384,9 @@ we are considering the feature if there is enough demand.
 In case the domain of your users email addresses use SPF (Sender Policy Framework) or DKIM
 (DomainKeys Identified Mail), don't forget to authorize Odoo as a sending host in your domain name
 settings to increase the deliverability of your outgoing emails.
-The configuration steps are explained in the :ref:`Discuss app documentation <discuss-email_servers-spf-compliant>`.
+The configuration steps are explained in the documentation about :ref:`SPF 
+<email_communication/spf_compliant>` and :ref:`DKIM <email_communication/dkim_compliant>`.
+
 
 .. Warning::
   Forgetting to configure your SPF or DKIM to authorize Odoo as a sending host can lead to the
@@ -393,7 +397,7 @@ Shell commands
 ==============
 In the top right-hand corner of the view, different shell commands are available.
 
-.. image:: ./media/interface-branches-shellcommands.png
+.. image:: branches/interface-branches-shellcommands.png
    :align: center
 
 Each command can be copied in the clipboard to be used in a terminal,
@@ -462,12 +466,12 @@ To do so, follow these steps:
    (only apply the step 1)
 #. Paste the copied content to your profile SSH keys and press "Add"
 
-   .. image:: ./media/SSH-key-pasting.png
+   .. image:: branches/SSH-key-pasting.png
       :align: center
 
 #. The key should appear below
 
-   .. image:: ./media/SSH-key-appearing.png
+   .. image:: branches/SSH-key-appearing.png
       :align: center
 
 Connection
@@ -481,7 +485,7 @@ To connect to your builds using ssh use the following command in a terminal:
 
 You will find a shortcut for this command into the SSH tab in the upper right corner.
 
-.. image:: ./media/SSH-panel.png
+.. image:: branches/SSH-panel.png
    :align: center
 
 Provided you have the :ref:`correct access rights <odoosh-gettingstarted-settings-collaborators>` on the project,

content/administration/odoo_sh/getting_started/builds.rst

@@ -13,7 +13,7 @@ In Odoo.sh, a build is considered as a database loaded by an Odoo server
 running on a specific revision of your project repository in a containerized environment.
 Its purpose is to test the well-behavior of the server, the database and the features with this revision.
 
-.. image:: ./media/interface-builds.png
+.. image:: builds/interface-builds.png
    :align: center
 
 In this view, a row represents a branch, and a cell of a row represents a build of this branch.
@@ -95,7 +95,7 @@ Features
 The production branch will always appear first,
 and then the other branches are ordered by last build created. You can filter out the branches.
 
-.. image:: ./media/interface-builds-branches.png
+.. image:: builds/interface-builds-branches.png
    :align: center
 
 For each branch, you can access the last build's database using the *Connect* link and jump to the branch code using
@@ -103,7 +103,7 @@ the *Github* link. For other branches than the production, you can create a new
 of the branch using the link *rebuild*. This last link is not available when there is already a build in progress for
 the branch.
 
-.. image:: ./media/interface-builds-build.png
+.. image:: builds/interface-builds-build.png
    :align: center
 
 For each build, you can access the revision changes using the button with the Github icon.
@@ -113,7 +113,7 @@ in the dropdown menu of the *Connect* button.
 
 .. _odoosh-gettingstarted-builds-download-dump:
 
-.. image:: ./media/interface-builds-build-dropdown.png
+.. image:: builds/interface-builds-build-dropdown.png
    :align: center
 
 .. _odoosh-gettingstarted-builds-dropdown-menu:

content/administration/odoo_sh/getting_started/create.rst

@@ -10,7 +10,7 @@ Deploy your platform
 
 Go to `Odoo.sh <https://www.odoo.sh/>`_ and hit the *Deploy your platform* button.
 
-.. image:: ./media/deploy.png
+.. image:: create/deploy.png
    :align: center
 
 Sign in with Github
@@ -18,7 +18,7 @@ Sign in with Github
 
 Sign in with your Github account. If you do not have an account yet, hit the *Create an account* link.
 
-.. image:: ./media/github-signin.png
+.. image:: create/github-signin.png
    :align: center
 
 Authorize Odoo.sh
@@ -26,7 +26,7 @@ Authorize Odoo.sh
 
 Grant Odoo.sh the required accesses to your account by clicking the *Authorize* button.
 
-.. image:: ./media/github-authorize.png
+.. image:: create/github-authorize.png
    :align: center
 
 Odoo.sh basically needs:
@@ -62,7 +62,7 @@ When submitting the form, if you are notified your subscription is not valid, it
 
 In case of doubt with your subscription, please contact the `Odoo support <https://www.odoo.com/help>`_.
 
-.. image:: ./media/deploy-form.png
+.. image:: create/deploy-form.png
    :align: center
 
 You're done !
@@ -70,7 +70,7 @@ You're done !
 
 You can start using Odoo.sh. Your first build is about to be created. You will soon be able to connect to your first database.
 
-.. image:: ./media/deploy-done.png
+.. image:: create/deploy-done.png
    :align: center
 
 .. _odoo_sh_import_your_database:
@@ -113,12 +113,12 @@ Access the URL :file:`/web/database/manager` of your on-premise database and dow
 
 You will need the master password of your database server. If you do not have it, contact your system administrator.
 
-.. image:: ./media/create-import-onpremise-backup.png
+.. image:: create/create-import-onpremise-backup.png
    :align: center
 
 Choose a zip including the filestore as the backup format.
 
-.. image:: ./media/create-import-onpremise-backup-dialog.png
+.. image:: create/create-import-onpremise-backup-dialog.png
   :align: center
 
 Odoo Online databases
@@ -126,7 +126,7 @@ Odoo Online databases
 
 `Access your databases manager <https://accounts.odoo.com/my/databases/manage>`_ and download a backup of your database.
 
-.. image:: ./media/create-import-online-backup.png
+.. image:: create/create-import-online-backup.png
   :align: center
 
 .. Warning::
@@ -138,12 +138,12 @@ Upload the backup
 
 Then, in your Odoo.sh project, in the backups tab of your production branch, import the backup you just downloaded.
 
-.. image:: ./media/create-import-production.png
+.. image:: create/create-import-production.png
    :align: center
 
 Once the backup imported, you can access the database using the *Connect* button in the history of the branch.
 
-.. image:: ./media/create-import-production-done.png
+.. image:: create/create-import-production-done.png
   :align: center
 
 Check your outgoing email servers

content/administration/odoo_sh/getting_started/first_module.rst

@@ -37,20 +37,20 @@ In the branches view:
 
   |pic1|  |pic2|
 
-.. |pic1| image:: ./media/firstmodule-development-+.png
+.. |pic1| image:: first_module/firstmodule-development-+.png
    :width: 45%
 
-.. |pic2| image:: ./media/firstmodule-development-fork.png
+.. |pic2| image:: first_module/firstmodule-development-fork.png
    :width: 45%
 
 
 Once the build created, you can access the editor and browse to the folder *~/src/user* to access
 to the code of your development branch.
 
-.. image:: ./media/firstmodule-development-editor.png
+.. image:: first_module/firstmodule-development-editor.png
   :align: center
 
-.. image:: ./media/firstmodule-development-editor-interface.png
+.. image:: first_module/firstmodule-development-editor-interface.png
   :align: center
 
 From your computer
@@ -95,7 +95,7 @@ Or, from your computer, if you have an :ref:`installation of Odoo <setup/install
   $ ./odoo-bin scaffold my_module ~/src/odoo-addons/
 
 If you do not want to bother installing Odoo on your computer,
-you can also :download:`download this module structure template <media/my_module.zip>` in which you replace every occurrences of
+you can also :download:`download this module structure template <first_module/my_module.zip>` in which you replace every occurrences of
 *my_module* to the name of your choice.
 
 The below structure will be generated:
@@ -201,19 +201,19 @@ Test your module
 
 Your branch should appear in your development branches in your project.
 
-.. image:: ./media/firstmodule-test-branch.png
+.. image:: first_module/firstmodule-test-branch.png
   :align: center
 
 In the branches view of your project,
 you can click on your branch name in the left navigation panel to access its history.
 
-.. image:: ./media/firstmodule-test-branch-history.png
+.. image:: first_module/firstmodule-test-branch-history.png
   :align: center
 
 You can see here the changes you just pushed, including the comment you set.
 Once the database ready, you can access it by clicking the *Connect* button.
 
-.. image:: ./media/firstmodule-test-database.png
+.. image:: first_module/firstmodule-test-database.png
   :align: center
 
 If your Odoo.sh project is configured to install your module automatically,
@@ -234,12 +234,12 @@ You can either:
 
 * Make your development branch a staging branch, by drag and dropping it onto the *staging* section title.
 
-  .. image:: ./media/firstmodule-test-devtostaging.png
+  .. image:: first_module/firstmodule-test-devtostaging.png
     :align: center
 
 * Merge it in an existing staging branch, by drag and dropping it onto the given staging branch.
 
-  .. image:: ./media/firstmodule-test-devinstaging.png
+  .. image:: first_module/firstmodule-test-devinstaging.png
     :align: center
 
 You can also use the :code:`git merge` command to merge your branches.
@@ -247,7 +247,7 @@ You can also use the :code:`git merge` command to merge your branches.
 This will create a new staging build, which will duplicate the production database and make it run using a server
 updated with your latest changes of your branch.
 
-.. image:: ./media/firstmodule-test-mergedinstaging.png
+.. image:: first_module/firstmodule-test-mergedinstaging.png
   :align: center
 
 Once the database ready, you can access it using the *Connect* button.
@@ -267,12 +267,12 @@ Your module may not appear directly in your apps to install either, you need to
 * in the apps menu, click the *Update Apps List* button,
 * in the dialog that appears, click the *Update* button.
 
-  .. image:: ./media/firstmodule-test-updateappslist.png
+  .. image:: first_module/firstmodule-test-updateappslist.png
     :align: center
 
 Your module will then appear in the list of available apps.
 
-.. image:: ./media/firstmodule-test-mymoduleinapps.png
+.. image:: first_module/firstmodule-test-mymoduleinapps.png
   :align: center
 
 Deploy in production
@@ -283,7 +283,7 @@ and believe it is ready for production, you can merge your branch in the product
 
 Drag and drop your staging branch on the production branch.
 
-.. image:: ./media/firstmodule-test-mergeinproduction.png
+.. image:: first_module/firstmodule-test-mergeinproduction.png
   :align: center
 
 You can also use the :code:`git merge` command to merge your branches.
@@ -291,7 +291,7 @@ You can also use the :code:`git merge` command to merge your branches.
 This will merge the latest changes of your staging branch in the production branch,
 and update your production server with these latest changes.
 
-.. image:: ./media/firstmodule-test-mergedinproduction.png
+.. image:: first_module/firstmodule-test-mergedinproduction.png
   :align: center
 
 Once the database ready, you can access it using the *Connect* button.
@@ -411,7 +411,7 @@ Or, from your computer terminal:
 
 The platform will then create a new build for the branch *feature-1*.
 
-.. image:: ./media/firstmodule-test-addachange-build.png
+.. image:: first_module/firstmodule-test-addachange-build.png
   :align: center
 
 Once you tested your changes, you can merge your changes in the production branch, for instance by drag-and-dropping the

content/administration/odoo_sh/getting_started/online-editor.rst

@@ -12,7 +12,7 @@ The online editor allows you to edit the source code of your builds from a web b
 It also gives you the possibility to open terminals, Python consoles, Odoo Shell consoles and
 `Notebooks <https://jupyterlab.readthedocs.io/en/stable/user/notebook.html>`_.
 
-.. image:: ./media/interface-editor.png
+.. image:: online-editor/interface-editor.png
    :align: center
 
 You can access the editor of a build through
@@ -66,20 +66,20 @@ server is not a good practice.
 
 To open a file in the editor, just double-click on it in the file browser panel on the left.
 
-.. image:: ./media/interface-editor-open-file.png
+.. image:: online-editor/interface-editor-open-file.png
    :align: center
 
 You can then begin to make your changes. You can save your changes with the menu
 :menuselection:`File --> Save .. File` or by hitting the :kbd:`Ctrl+S` shortcut.
 
-.. image:: ./media/interface-editor-save-file.png
+.. image:: online-editor/interface-editor-save-file.png
    :align: center
 
 If you save a Python file which is under your Odoo server addons path,
 Odoo will detect it and reload automatically so your changes are reflected immediately,
 without having to restart the server manually.
 
-.. image:: ./media/interface-editor-automaticreload.gif
+.. image:: online-editor/interface-editor-automaticreload.gif
    :align: center
 
 However, if the change is a data stored in database, such as the label of a field, or a view,
@@ -88,7 +88,7 @@ You can update the module of the currently opened file by using the menu
 :menuselection:`Odoo --> Update current module`. Note that the file considered as currently opened
 is the file focused in the text editor, not the file highlighted in the file browser.
 
-.. image:: ./media/interface-editor-update-current-module.png
+.. image:: online-editor/interface-editor-update-current-module.png
    :align: center
 
 You can also open a terminal and execute the command:
@@ -118,7 +118,7 @@ In this last command,
 * <branch> must be replaced by the name of the branch to which you want to push the changes,
   most-likely the current branch if you work in a development build.
 
-.. image:: ./media/interface-editor-commit-push.png
+.. image:: online-editor/interface-editor-commit-push.png
    :align: center
 
 .. Note::
@@ -160,7 +160,7 @@ Thanks to this, you will be able to display objects in HTML.
 You can for instance display cells of a CSV file using
 `pandas <https://pandas.pydata.org/pandas-docs/stable/tutorials.html>`_.
 
-.. image:: ./media/interface-editor-console-python-read-csv.png
+.. image:: online-editor/interface-editor-console-python-read-csv.png
    :align: center
 
 You can also open an Odoo Shell console to play around
@@ -189,12 +189,12 @@ to easily display lists and dicts in a pretty way, using the
 `rich display <https://ipython.readthedocs.io/en/stable/config/integrating.html#rich-display>`_
 mentioned above.
 
-.. image:: ./media/interface-editor-console-odoo-pretty.png
+.. image:: online-editor/interface-editor-console-odoo-pretty.png
    :align: center
 
 You can also use
 `pandas <https://pandas.pydata.org/pandas-docs/stable/tutorials.html>`_
 to display graphs.
 
-.. image:: ./media/interface-editor-console-odoo-graph.png
+.. image:: online-editor/interface-editor-console-odoo-graph.png
   :align: center

content/administration/odoo_sh/getting_started/settings.rst

@@ -8,7 +8,7 @@ Overview
 
 The settings allow you to manage the configuration of your project.
 
-.. image:: ./media/interface-settings.png
+.. image:: settings/interface-settings.png
    :align: center
 
 Project name
@@ -16,7 +16,7 @@ Project name
 
 The name of your project.
 
-.. image:: ./media/interface-settings-projectname.png
+.. image:: settings/interface-settings-projectname.png
    :align: center
 
 This defines the address that will be used to access your production database.
@@ -31,7 +31,7 @@ Collaborators
 
 Manage the Github users who can access your project.
 
-.. image:: ./media/interface-settings-collaborators.png
+.. image:: settings/interface-settings-collaborators.png
    :align: center
 
 There are two levels of users:
@@ -87,7 +87,7 @@ Public Access
 
 Allow public access to your development builds.
 
-.. image:: ./media/interface-settings-public.png
+.. image:: settings/interface-settings-public.png
    :align: center
 
 If activated, this option exposes the Builds page publicly, allowing visitors to connect to your development builds.
@@ -117,7 +117,7 @@ as submodules in your branches to allow Odoo.sh to download them.
   If you are looking on how to set up your submodules,
   instructions are available in the chapter :ref:`Submodules <odoosh-advanced-submodules>` of this documentation.
 
-.. image:: ./media/interface-settings-submodules.png
+.. image:: settings/interface-settings-submodules.png
    :align: center
 
 When a repository is private, it is not possible to publicly download its branches and revisions.
@@ -148,7 +148,7 @@ Storage Size
 
 This section shows the storage size used by your project.
 
-.. image:: ./media/interface-settings-storage.png
+.. image:: settings/interface-settings-storage.png
    :align: center
 
 Storage size is computed as follows:
@@ -170,7 +170,7 @@ Additional database workers can be configured here. More workers help increase t
 production database is able to handle. If you add more, it will automatically be synchronized
 with your subscription.
 
-.. image:: ./media/interface-settings-workers.png
+.. image:: settings/interface-settings-workers.png
    :align: center
 
 .. Warning::
@@ -185,7 +185,7 @@ Staging Branches
 Additional staging branches allow you to develop and test more features at the same time. If you
 add more, it will automatically be synchronized with your subscription.
 
-.. image:: ./media/interface-settings-staging-branches.png
+.. image:: settings/interface-settings-staging-branches.png
    :align: center
 
 Activation
@@ -193,5 +193,5 @@ Activation
 
 Shows the status of the project's activation. You can change the project's activation code if needed.
 
-.. image:: ./media/interface-settings-activation.png
+.. image:: settings/interface-settings-activation.png
    :align: center

content/administration/odoo_sh/getting_started/status.rst

@@ -8,5 +8,5 @@ Overview
 
 The status page shows statistics regarding the servers your project uses. It includes the servers availability.
 
-.. image:: ./media/interface-status.png
+.. image:: status/interface-status.png
    :align: center

content/administration/upgrade.rst

@@ -1,12 +1,257 @@
-:nosearch:
+:show-content:
+
+.. |assistance-contact| replace::
+   If you need Odoo assistance on this matter, please get in touch with your Odoo Account Manager or
+   our `Sales department`_.
+.. _Sales department: mailto:sales@odoo.com
 
 =======
 Upgrade
 =======
 
 .. toctree::
+   :titlesonly:
 
-    upgrade/process
-    upgrade/odoo_sh
-    upgrade/service_level
-    upgrade/faq
+   upgrade/online_hosting
+   upgrade/odoo_sh
+   upgrade/on_premise
+   upgrade/faq
+
+An upgrade is switching to a newer version of Odoo (e.g., Odoo 14.0 to Odoo 15.0).
+
+An upgrade does not cover:
+
+* Changing :ref:`editions <upgrade-faq/editions-change>` (i.e., Community to Enterprise edition)
+* Switching :ref:`hosting type <upgrade-faq/hosting-types-switch>` (i.e., On-Premise to Online or
+  Odoo.sh)
+* Migration from another ERP to Odoo
+
+.. note:: |assistance-contact|
+
+.. seealso::
+   - :ref:`upgrade/sla`
+
+.. _upgrade/process-workflow:
+
+Process workflow
+================
+
+The upgrade process in a nutshell:
+
+#. You create a test upgrade request.
+#. Odoo processes the request automatically by running the database through an upgrade script, which
+   takes between 20 and 120 minutes.
+#. Odoo delivers a test database.
+#. You test your database for possible discrepancies (see :ref:`upgrade/test-guidance`).
+#. If there are any discrepancies, you report them to the Upgrade support team via the help portal
+   (see :ref:`upgrade/test-assistance`).
+#. We fix the issues and send you a new test database.
+#. Once you have completed the testing and are happy with the result, you decide on a date and time
+   when you stop users from accessing Odoo, freeze all data entries, and create an upgrade request
+   for the production upgrade.
+#. Odoo delivers the production database through the automated process.
+#. You restore it in your Production environment a few short hours later and continue working on the
+   newly upgraded database (this is done automatically on Odoo Online).
+
+.. seealso::
+   - :doc:`Upgrade process for Odoo Online (SaaS) <upgrade/online_hosting>`
+   - :doc:`Upgrade process for Odoo.sh <upgrade/odoo_sh>`
+   - :doc:`Upgrade process for On-Premise <upgrade/on_premise>`
+
+.. _upgrade/testing-phase:
+
+Testing
+=======
+
+This phase allows you to review an upgraded version of your database without affecting your
+production database in any way. We suggest that you run the test upgrade process at least once, but
+you can do it as many times as you need (one at a time).
+
+Once you receive your upgraded test database, check that all data, processes, and functionality are
+still correct and working as expected.
+
+If you do find discrepancies, :ref:`report your issues <upgrade/test-assistance>` and :ref:`request
+a new test database <upgrade/test-db-request>` when the reported issues are fixed in the upgrade
+script.
+
+If you do not find any discrepancies, you can move on to the upgrade of your production database.
+
+.. important::
+   A test database is only intended for testing and remains completely unrelated to your present or
+   future production database. Any data you add, or changes you make, will not be reflected in your
+   upgraded production database.
+
+.. note::
+   Test databases are neutered and features are disabled to prevent them from having an impact on
+   the production database:
+
+   #. The serial number of the database is modified (to prevent it from sending information as if it
+      was the production database).
+   #. The :ref:`base URL of the database <domain-name/web-base-url>` is reset to
+      ``http://localhost:8069`` and the email domain to ``localhost``.
+   #. Scheduled actions are disabled (the calendar synchronization, the bank statement
+      synchronization, the planned automated actions, the fetching of incoming mail servers, etc.).
+   #. Outgoing mail servers are disabled by archiving the existing ones and adding a
+      fake/non-working one.
+   #. Payment providers and delivery carriers are reset to test environment.
+   #. Accounting localization Electronic Data Interchange (EDI) services are disabled.
+   #. A system parameter is set to tell the database has been neutered.
+
+.. _upgrade/test-db-request:
+
+Request a test database
+=======================
+
+Follow the instructions available per hosting type on the `website form
+<https://upgrade.odoo.com>`_ and select *Testing* purpose.
+
+.. image:: upgrade/test-purpose.png
+   :align: center
+   :alt: Selection of the "Testing" purpose in the upgrade form on Odoo
+
+.. _upgrade/test-guidance:
+
+Test guidance
+=============
+
+Every business and organization has its own operational needs and has to test its specific Odoo
+database individually. We recommend you look at `the test scenario
+<https://docs.google.com/document/d/1ypNs7JKPOsjNbKpdiKFH7Al6g6whZ9jr7f7duAQ5E1w/>`_ for further
+information.
+
+.. todo:: change link "test scenario" once the related doc is published
+
+.. _upgrade/test-assistance:
+
+Assistance
+----------
+
+If you encounter an issue in the **test database**, please get in touch with Odoo Upgrade Support
+via the `Odoo Support page <https://www.odoo.com/help>`_.
+
+Under the *Ticket Description* section, select *An issue related to my upgrade* ticket type.
+
+   .. image:: upgrade/test-assistance.png
+      :align: center
+      :alt: Selection of "An issue related to my upgrade" as Ticket Type in the support form on Odoo
+
+   .. warning::
+      If you choose another *Ticket Description* type, the request will be redirected to another
+      team. This will slow down the processing and response time.
+
+Please provide as much detail as you can (i.e., videos and screenshots to illustrate your issue).
+This will avoid clarifying questions and speed up the resolution process significantly.
+
+.. note::
+   * The purpose of the test phase is not to correct existing data or configurations in your
+     database.
+   * |assistance-contact|
+
+.. _upgrade/steps-production:
+
+The production launch
+=====================
+
+The production upgrade request is when you decide to upgrade your current database with all your
+production data (invoices, VAT returns, inventories, current orders) to a new version of your
+choice.
+
+After your :ref:`tests <upgrade/testing-phase>` are completed to your satisfaction, submit the
+request to upgrade your production database via our `website form <https://upgrade.odoo.com>`_.
+Select *Production* purpose.
+
+.. important::
+   Going into production without first testing may lead to:
+
+   - business interruptions (e.g., no longer having the possibility to validate an action)
+   - poor customer experiences (e.g., an eCommerce website that does not work correctly)
+
+.. _upgrade/production-assistance:
+
+Assistance
+----------
+
+If you encounter issues or problems in the **production database**, please get in touch with **Odoo
+Support**:
+
+#. Connect to our `Odoo Support page <https://www.odoo.com/help>`_.
+#. Under the *Ticket Description* section, select the appropriate type related to your issue but
+   **do not select** the option *An issue related to my upgrade*.
+
+   .. note::
+      After upgrading to production, the support will be provided by the Support team instead of the
+      Upgrade team.
+
+#. Please provide as much detail as you can (i.e., videos and screenshots to illustrate your issue).
+   This will avoid clarifying questions and speed up the resolution process significantly.
+
+   .. warning::
+      If you choose *An issue related to my upgrade* as ticket type, the request will be redirected
+      to another team than the support one and will slow down the processing and response time.
+
+.. _upgrade/assistance:
+
+Help
+====
+
+.. _upgrade/contact:
+
+Contact our Upgrade service support
+-----------------------------------
+
+Should you have any more questions about the upgrade, do not hesitate to send a message to `Odoo
+Upgrade Team <mailto:upgrade@odoo.com>`_. We will be happy to answer it as soon as possible.
+
+.. _upgrade/supported-versions:
+
+Supported versions
+------------------
+
+Please note that Odoo provides support and bug fixing only for the three last major versions of
+Odoo.
+
+This is a factor to take into consideration before upgrading. If you are on an older version, we
+suggest you to prefer the most recent version to benefit from longer support (before having to
+upgrade again).
+
+.. seealso::
+   :doc:`maintain/supported_versions`
+
+.. _upgrade/sla:
+
+Service Level Agreement
+=======================
+
+What is covered by the Enterprise Licence?
+------------------------------------------
+
+Databases hosted on Odoo’s Cloud platforms (Saas and Odoo.sh) or On-Premise (Self-Hosting) enjoy the
+following services at all times.
+
+The upgrade of:
+
+* standard applications
+* Studio customization (as long as the :guilabel:`Studio` app is still active)
+* customizations done by our consulting and developer services *if* they are covered by a
+  ‘Maintenance of Customisations’ subscription
+
+The Upgrade Service is limited to your database's technical conversion and adaptation (standard
+modules and data) to make it compatible with the targeted version.
+
+What upgrading does NOT cover
+-----------------------------
+
+* The cleaning of pre-existing data & configuration while upgrading
+* Any new developments and/or upgrades of your own :ref:`custom modules
+  <upgrade-faq/custom-modules>`
+* `Training <https://www.odoo.com/learn>`_ on the latest version
+
+You can get more information about your Enterprise Licence on our :ref:`Odoo Enterprise Subscription
+Agreement <upgrade>` page.
+
+.. note:: |assistance-contact|
+
+.. seealso::
+   - :doc:`upgrade/faq`
+   - :doc:`odoo_sh`
+   - :doc:`maintain/supported_versions`

content/administration/upgrade/faq.rst

@@ -47,13 +47,13 @@ In general, the "smaller" the database, the quickest the upgrade request is comp
 database that uses only CRM will be processed faster than a multi-company, multi-user database that
 uses Accounting, Sales, Purchase, and Manufacturing.
 
-You can expect the time it takes for the platform to upgrade the test database will be similar to
-the production upgrade.
+You can expect the time it takes for the platform to upgrade the test database to be similar to the
+production upgrade.
 
 .. _upgrade-faq/project:
 
-The upgrade project
-===================
+Duration of the upgrade project
+-------------------------------
 
 It depends on the user involvement (the time spent on testing, reporting problems, etc.) and the
 issues encountered that might need to be addressed by our technical team.
@@ -80,6 +80,17 @@ partners, or you can do it yourself.
 
 .. note:: |assistance-contact|
 
+.. _upgrade-faq/upgrade-or-migration:
+
+Upgrade or Migration
+====================
+
+An upgrade is switching to a newer version of Odoo, while a migration reflects the change of
+:ref:`editions <upgrade-faq/editions-change>` or change of :ref:`hosting type
+<upgrade-faq/hosting-types-switch>`.
+
+.. note:: |assistance-contact|
+
 .. _upgrade-faq/editions-change:
 
 Editions change (from Community to Enterprise)
@@ -88,7 +99,9 @@ Editions change (from Community to Enterprise)
 The upgrade always returns an Enterprise edition of Odoo, whether the database you sent was a
 community or enterprise edition. It is required to have an enterprise subscription to upgrade.
 
-.. note:: |assistance-contact|
+ .. note::
+    If you need assistance on this matter,  please contact us via the `Odoo Support page
+    <https://www.odoo.com/help>`_.
 
 .. seealso::
    - `Editions <https://www.odoo.com/page/editions>`_
@@ -105,6 +118,28 @@ Open the following link to get :doc:`more information about how to change your h
 
 .. note:: |assistance-contact|
 
+.. _upgrade-faq/upgrade-report:
+
+The Upgrade Report
+==================
+
+When an upgrade request completes successfully (test or production), you receive an email
+notification about it that includes an 'Upgrade Report'. This report is also sent to you via the
+Discuss app. It contains valuable information regarding changes that occurred during the upgrade.
+While it serves as a guide to possible issues to look out for, it is not an exhaustive list. It
+remains imperative that you test the upgraded database thoroughly and report any discrepancies you
+might find, before you decide to upgrade your production database.
+
+.. _upgrade-faq/custom-views:
+
+Custom views
+============
+
+During the upgrade, some custom views might get disabled for technical reasons. Therefore they might
+have to be fixed after the upgrade. The :ref:`Upgrade Report <upgrade-faq/upgrade-report>` that is
+generated after the upgrade is available in the Discuss app, and lists all the custom views that
+might be impacted by this.
+
 .. _upgrade-faq/release-notes:
 
 Release Notes by version
@@ -114,38 +149,37 @@ Open our `Release Note <https://www.odoo.com/page/release-notes>`_ page to get a
 features and improvements made in each version.
 
 How long is my test available for
----------------------------------
+=================================
 
 An Odoo Online (SaaS) test database is available for one month by default. We can extend this trial
 period upon request. For Odoo.sh or on-premise, there is no restriction.
 
 How many tests to perform before upgrading to production?
----------------------------------------------------------
+=========================================================
 
 As many as needed. When you are comfortable with the database, run a last test upgrade 48 hours
 before requesting your production upgrade and test your workflows one last time.
 
 How to/Where to report upgrade issues?
---------------------------------------
+======================================
 
 If you encounter issues during the upgrade process, please contact the Odoo Support through the
-`Odoo Support page <https://www.odoo.com/help>`_
+`Odoo Support page <https://www.odoo.com/help>`_.
 
 - To report an issue discovered during the testing phase, please select **An issue related to my
   upgrade (test phase)**.
 - To report an issue discovered post-upgrade, please select **An issue related to my upgrade
-  (production)**
+  (production)**.
 
 Upgrading to production
------------------------
+=======================
 
 Once you have completed testing and are happy with the result, you decide on a date and time when
 you stop users from accessing Odoo, freeze all data entries, and create an upgrade request for the
 production upgrade.
 
-
 How is my data handled in the Upgrade Platform?
------------------------------------------------
+===============================================
 
 The Odoo Upgrade platform uses the same Privacy Policy as the rest of Odoo.com services.
 
@@ -168,4 +202,27 @@ The uploaded and migrated databases uploaded to the Upgrade platform are kept fo
 are permanently deleted following that period.
 
 You can learn more about privacy and data handling at Odoo by visiting our `General Data Protection
-Regulation page <https://www.odoo.com/gdpr>`_.
+Regulation page <https://www.odoo.com/gdpr>`_.
+
+Rolling Release (applicable to Odoo Online databases)
+=====================================================
+
+This feature allows customers to upgrade their database directly from a message prompt sent to the
+database administrator as soon as the new version is released. Odoo first tests the upgrade to the
+next version. The rolling release upgrade option is displayed if the automated tests are successful.
+The message offers two options:
+
+#. To 'Upgrade Now', which immediately triggers the upgrade of your live production database.
+
+#. To take you to your `database manager <https://www.odoo.com/my/databases/>`_ where you can
+   `request an upgraded test database <https://upgrade.odoo.com/#online/>`_ and check the upgraded
+   test database for any discrepancies.
+
+When you choose to proceed with the production upgrade directly, make sure all users have saved
+their work and are logged out. The upgrade takes approximately 15 minutes. During this time your
+database is unreachable. If you notice any problem after the upgrade, please report it via the `Odoo
+Support page <https://www.odoo.com/help>`_.
+
+.. note::
+   If you are using the Website or Studio app, we recommend you always do a test upgrade before
+   upgrading your production instance.