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Jess Rogers (jero) 401a19fcdc [IMP] helpdesk: updated sla policies

closes odoo/documentation#3509

Signed-off-by: Zachary Straub (zst) <zst@odoo.com>

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sla-create-new.png

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sla-deadline.png

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sla-enable.png

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sla-open-deadline.png

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sla-passing-failing.png

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sla-report-bar.png

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sla-report-cohort.png

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sla-report-line.png

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sla-report-pie.png

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sla-status-analysis.png

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