2.3 KiB
(customer-invoices-snailmail)=
Snailmail
Sending direct mail can be an effective strategy for grabbing people's attention, especially when their email inboxes are overflowing. With Odoo, you have the ability to send invoices and follow-up reports through postal mail worldwide, all from within your database.
Configuration
Go to {menuselection}Accounting --> Configuration --> Settings --> Customer invoices section to
activate {guilabel}Snailmail.
To make it a by-default feature, select {guilabel}Send by Post in the {guilabel}Default Sending Options section.
:align: center
:alt: Under settings enable the snailmail feature in Odoo Accounting
Send invoices by post
Open your invoice, click on {guilabel}Send & Print and select {guilabel}Send by Post. Make sure
your customer’s address is set correctly, including the country, before sending the letter.
:::{important} Your document must respect the following rules to pass the validation before being sent:
- Margins must be 5 mm on all sides. As Odoo forces the outer margins by filling them with
white before sending the snailmail, it can results in the user's custom being cut off if it
protrudes into the margins. To check the margins, activate the {ref}
developer mode <developer-mode>, go to {menuselection}General Settings --> Technical --> Reporting section: Paper Format. - A square of 15mm by 15mm on the bottom left corner has to stay clear.
- The postage area has to stay clear ({download}
download the snailmail PDF template <snailmail/snailmail-template.pdf>for more details). - Pingen (Odoo Snailmail service provider) scans the area to process the address, so if something gets written outside the area, it is not counted as part of the address. :::
Pricing
Snailmail is an {doc}/applications/essentials/in_app_purchase service that requires prepaid stamps
(=credits) to work. Sending one document consumes one stamp.
To buy stamps, go to {menuselection}Accounting --> Configuration --> Settings --> Customer invoices: Snailmail, click on {guilabel}Buy credits, or go to {menuselection}Settings --> In-App Purchases: Odoo IAP, and click on {guilabel}View my Services.
:::{seealso} Odoo's IAP Privacy Policy :::