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documentation/content/applications/sales/point_of_sale/receipts_invoices.rst
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Loredana Perazzo 70f58a610d [IMP] pos: update the register customers section
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Signed-off-by: Castillo Jonathan (jcs) <jcs@odoo.com>
Signed-off-by: Perazzo Loredana (lrpz) <lrpz@odoo.com>
2023-06-09 16:27:00 +02:00

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=====================
Receipts and invoices
=====================
Receipts
========
Set up receipts by going to :menuselection:`Point of Sale --> Configuration --> Point of Sale`,
selecting a POS, and scrolling down to the :guilabel:`Bills & Receipts` section.
To **customize** the **header** and **footer**, activate :guilabel:`Header & Footer` and fill in
both fields with the information to be printed on the receipts.
To **print receipts** automatically once the payment is registered, enable the :guilabel:`Automatic
Receipt Printing` setting.
.. image:: receipts_invoices/receipt.png
:alt: POS receipt
.. seealso::
- :doc:`restaurant/bill_printing`
Reprint a receipt
-----------------
From the POS interface, click :guilabel:`Orders`, open the dropdown selection menu next to the
search bar, and change the default :guilabel:`All active orders` filter to :guilabel:`Paid`. Then,
select the corresponding order and click :guilabel:`Print Receipt`.
.. image:: receipts_invoices/print-receipt.png
:alt: Print receipt button from the backend
.. note::
You can filter the list of orders using the search bar. Type in your reference and click
:guilabel:`Receipt Number`, :guilabel:`Date`, or :guilabel:`Customer`.
.. _receipts-invoices/invoices:
Invoices
========
Some of your customers might request an invoice when buying from your
Point of Sale, you can easily manage it directly from the PoS interface.
Activate invoicing
------------------
Go to :menuselection:`Point of Sale --> Configuration --> Point of Sale`
and select your Point of Sale:
.. image:: receipts_invoices/invoice01.png
Under the *Bills & Receipts* you will see the invoicing option, tick
it. Don't forget to choose in which journal the invoices should be
created.
.. image:: receipts_invoices/invoice02.png
Select a customer
-----------------
From your session interface, use the customer button
.. image:: receipts_invoices/invoice03.png
You can then either select an existing customer and set it as your
customer or create a new one by using this button.
.. image:: receipts_invoices/invoice04.png
You will be invited to fill out the customer form with its information.
Invoice your customer
---------------------
From the payment screen, you now have an invoice option, use the button
to select it and validate.
.. image:: receipts_invoices/invoice05.png
You can then print the invoice and move on to your next order.
Retrieve invoices
-----------------
Once out of the PoS interface (:menuselection:`Close --> Confirm` on the top right corner)
you will find all your orders in :menuselection:`Point of Sale -->
Orders --> Orders` and under the status tab you will see which ones have
been invoiced. When clicking on a order you can then access the invoice.
.. image:: receipts_invoices/invoice06.png