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documentation/content/applications/marketing/events/sell_tickets.rst
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KC (ksc) 82a778ef23 [ADD] events: added complete documentation
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Signed-off-by: Antoine Vandevenne (anv) <anv@odoo.com>
Signed-off-by: Kevin Scannell (ksc) <ksc@odoo.com>
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============
Sell tickets
============
Create custom ticket tiers (with various price points) for potential attendees to choose from,
directly on the event template form, under the :guilabel:`Tickets` tab. Odoo simplifies the
ticket-purchasing process by providing plenty of payment method options.
Configuration
=============
First, in order to enable the creation (and selling of) event tickets, go to
:menuselection:`Configuration --> Settings`, then enable the :guilabel:`Tickets` and
:guilabel:`Online Ticketing` features.
The :guilabel:`Tickets` feature allows tickets to be sold for an event.
The :guilabel:`Online Tickets` feature allows for the sale of tickets to occur through the website.
.. note::
If these options are *not* enabled, a default :guilabel:`Register` button will be available for
free registrations.
.. image:: sell_tickets/events-settings-tickets.png
:align: center
:alt: View of the settings page for Odoo Events.
Sell tickets through sales orders
=================================
In the :guilabel:`Sales` application, choose a previously-created Event Registration (as if it were
a product), and add it as a product line. Upon adding the registration, a pop-up appears, which
allows for the selection of a specific event (and ticket tier). That specific event ticket is then
attached to the sales order.
.. image:: sell_tickets/events-through-sales-order.png
:align: center
:alt: View of a sales order and option to choose the specific event in Odoo Events.
Events with tickets sold online or through sales orders have a :guilabel:`Sales Smart Button`
shortcut, located at the top of the event template form (in the :guilabel:`Events` application).
Clicking the :guilabel:`Sales Smart Button` reveals a page with all the sales orders related to that
event.
.. image:: sell_tickets/events-sales-smartbutton.png
:align: center
:alt: View of an event's form and the sales smart button in Odoo Events.
.. image:: sell_tickets/events-tickets-registration-product.png
:align: center
:alt: View of an event form highlighting the column product under the tickets tab in Odoo
Events.
Sell tickets through the website
================================
With tickets purchased through the website, the process is similar to creating a :guilabel:`Sales
Order` with a specific :guilabel:`Registration` product. Here, tickets are added to a virtual cart,
and the transaction can be completed as usual - utilizing any of the pre-configured payment methods
options that have been set up on the website.
The completed purchase is automatically produced in a :guilabel:`Sales Order`, which can be easily
accessed in the back end of the database.
.. image:: sell_tickets/events-online-ticket-purchase.png
:align: center
:alt: View of website transaction for Odoo Events.