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[MERGE] Forward-port of 13.0 up to 0d5cd136eb

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Richard Mathot
2020-09-30 09:35:27 +02:00
parent 5004122011 0d5cd136eb
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sales/amazon_connector/features.rst
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====================================
Amazon Connector: supported features
====================================
=========================
Amazon Connector Features
=========================
The **Amazon Connector** synchronizes the orders between Amazon and your Odoo database, which
reduces considerably the amount of time spent on your Amazon Seller Central dashboard, making your
daily routine a lot easier.
Supported Features
==================
The connector is able to:
- Synchronize (Amazon to Odoo) all confirmed orders (both FBA and FBM) and their order items which
@@ -43,9 +46,44 @@ The connector is able to:
.. note::
The connector is designed to synchronize orders' data as detailed above. Other actions, such as
downloading monthly fees report, handling disputes, or issuing refunds must be managed from
downloading monthly fees reports, handling disputes, or issuing refunds must be managed from
Amazon Seller Central, as usual.
.. _amazon/supported-marketplaces:
Supported Marketplaces
======================
The Amazon Connector currently supports 9 marketplaces.
If a marketplace is not listed below, it may be possible for you to :ref:`add it as an unsupported
marketplace <amazon/add-unsupported-marketplace>`.
+-------------------------------+
| **North America region** |
+===============+===============+
| Canada | Amazon.ca |
+---------------+---------------+
| Mexico | Amazon.com.mx |
+---------------+---------------+
| US | Amazon.com |
+---------------+---------------+
+-------------------------------+
| **Europe region** |
+===============+===============+
| Germany | Amazon.de |
+---------------+---------------+
| Spain | Amazon.es |
+---------------+---------------+
| France | Amazon.fr |
+---------------+---------------+
| UK | Amazon.co.uk |
+---------------+---------------+
| Italy | Amazon.it |
+---------------+---------------+
| Netherlands | Amazon.nl |
+---------------+---------------+
.. seealso::
- :doc:`setup`
- :doc:`manage`
sales/amazon_connector/setup.rst
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that order totals differ by a few cents from that on Seller Central. Those differences can be
resolved with a write-off when reconciling the payments in Odoo.
Add an unsupported marketplace to the Amazon Connector
======================================================
.. _amazon/add-unsupported-marketplace:
Some Amazon Marketplaces, such as Amazon Brazil or Amazon Netherlands, are
not included by default in the Amazon Connector list of possible marketplaces.
Add an unsupported marketplace
==============================
These marketplaces can be added manually should you wish to use them.
Some Amazon Marketplaces, such as Amazon Brazil, are not officially supported by Odoo but might be
compatible with your seller account. These marketplaces can be added manually should you wish to use
them. See :ref:`here <amazon/supported-marketplaces>` for the exhaustive list of natively supported
marketplaces.
.. important::
These marketplaces are not officially supported by Odoo - there is no guarantee
that adding a new marketplace as described here will work, nor can this be considered
as a bug when contacting Odoo Support.
.. tip::
To find out if a marketplace is eventually compatible, check the `Amazon Documentation
<https://docs.developer.amazonservices.com/en_US/dev_guide/DG_Endpoints.html>`_. The marketplace
must belong to the same region as that of your seller account.
.. note::
Amazon marketplaces are only supported in the European and North American region;
though Amazon includes Brazil with the North American region and India in the
European region, so your mileage may vary; check the `Amazon Documentation
<https://docs.developer.amazonservices.com/en_US/dev_guide/DG_Endpoints.html>`_
to know to which region your marketplace belongs.
To add a new marketplace, you must first enable :doc:`Developer mode
<../../general/developer_mode/activate>`.
To add a new marketplace, you must first enable
:doc:`Developer mode <../../general/developer_mode/activate>`.
Once that is done, go to :menuselection:`Sales --> Configuration --> Settings --> Connectors -->
Amazon Sync --> Amazon Marketplaces`.
Once that is done, go to :menuselection:`Sales --> Configuration --> Settings --> Connectors --> Amazon Sync -->
Amazon Marketplaces`.
From there, you can create a new marketplace record. You will need the Marketplace ID and Endpoint
for your marketplace as described in the `Amazon Documentation
<https://docs.developer.amazonservices.com/en_US/dev_guide/DG_Endpoints.html>`_.
From there, you can create a new marketplace record. You will need the Marketplace ID and Endpoint for your
marketplace as described in the
`Amazon Documentation <https://docs.developer.amazonservices.com/en_US/dev_guide/DG_Endpoints.html>`_.
Set the name of the record to ``Amazon.<domain>`` to easily retrieve it. The **Code**, **Domain** and
**API Identifier** fields should contain the *Country Code*, *Amazon MWS Endpoint* and *MarkteplaceId*
values from the Amazon Documentation respectively.
Set the name of the record to ``Amazon.<domain>`` to easily retrieve it (for instance:
``Amazon.se``). The **Code**, **Domain** and **API Identifier** fields should respectively hold
the *Country Code*, *Amazon MWS Endpoint* and *MarketplaceId* values from the Amazon Documentation.
Once the marketplace is saved, you should then update the Amazon Account configuration by going to
:menuselection:`Sales --> Configuration --> Settings --> Connectors --> Amazon Sync --> Amazon Accounts`,
open the account on which you wish to use the new marketplace, go to the **Marketplaces** tab and click
on **Update available marketplaces** (an animation should confirm the success of the operation). You can then
edit the Amazon Account to add the new marketplace in the list of synchronized marketplaces - if the new
marketplace is not available in the list, it means it is either incompatible with the account's region or
simply that it is not supported by the Amazon Connector.
:menuselection:`Sales --> Configuration --> Settings --> Connectors --> Amazon Sync -->
Amazon Accounts`, open the account on which you wish to use the new marketplace, go to the
**Marketplaces** tab and click on **Update available marketplaces** (an animation should confirm the
success of the operation). Newly added marketplaces are automatically added to the list of
synchronized marketplaces. If the new marketplace is not added to the list, it means that it is
either incompatible or unavailable for your seller account.
.. important::
As manually added marketplaces are not officially supported by Odoo, there is no guarantee that
adding one as described above will work, nor can this be considered as a bug when contacting Odoo
Support.
.. seealso::
- :doc:`features`