[IMP] point_of_sale: Update refund.rst and seasonal_discount.rst

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Yannick Tivisse
2018-07-20 14:46:59 +02:00
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==================================
How to return and refund products?
Accept returns and refund products
==================================
To refund a customer, from the PoS main view, you have to insert
negative values. For instance in the last order you count too many
``pumpkins`` and you have to pay back one.
Having a well-thought-out return policy is key to attract - and keep -
your customers. Making it easy for you to accept and refund those
returns is therefore also a key aspect of your *Point of Sale*
interface.
From your *Point of Sale* interface, select the product your customer
wants to return, use the +/- button and enter the quantity they need to
return. If they need to return multiple products, repeat the process.
.. image:: media/refund01.png
:align: center
You can see that the total is negative, to end the refund, you only have
to process the payment.
As you can see, the total is in negative, to end the refund you simply
have to process the payment.
.. image:: media/refund02.png
:align: center
.. seealso::
* :doc:`cash_control`
* :doc:`invoice`
* :doc:`seasonal_discount`