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[ADD] fsm: add documentation fsm

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Keli Brugalli (KBR)
2020-01-07 15:29:23 +01:00
committed by Antoine Vandevenne (anv)
parent b7c7f309ce
commit d8c756ce26
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fsm/plan_onsite.rst
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================================================
Plan onsite interventions from Helpdesk Tickets
================================================
The integration with the Helpdesk application lets your helpdesk team manage interventions requests
directly. It speeds up processes as you can plan field services tasks from tickets.
Enable the feature
===================
Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams --> Edit` and enable
:menuselection:`Onsite Interventions --> Save`.
.. image:: media/po1.png
:alt: Tasks from tickets in Odoo Field Service
Now once your helpdesk team needs, they have the option to *Plan Intervention* from tickets.
.. image:: media/po2.png
:align: center
:alt: Tasks from tickets in Odoo Field Service