[MOV] accounting: structure of bank sync docs

Part-of: odoo/documentation#3993
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=====
Ponto
=====
**Ponto** is a service that allows companies and professionals to aggregate their accounts in one
place and directly see all their transactions within one app. It is a third-party solution that is
continuously expanding the number of bank institutions that can be synchronized with Odoo.
.. image:: ponto/ponto-logo.png
:align: center
:alt: Logo of the Ponto brand
**Odoo** can synchronize directly with your bank to get all bank statements imported automatically
into your database.
Ponto is a paid third-party provider that can handle the synchronization between your bank accounts
and Odoo. `Its pricing is 4€/month per account/integration <https://myponto.com/en#pricing>`_.
.. seealso::
- :doc:`../bank_synchronization`
- :doc:`../transactions`
Configuration
=============
Link your bank accounts with Ponto
----------------------------------
#. Go to `Ponto's website (https://myponto.com) <https://myponto.com>`_.
#. Create an account if you don't have one yet.
#. Once you are logged in, create an *organization*.
.. image:: ponto/ponto-organization.png
:align: center
:alt: Fill out the form to add an organization in Ponto.
#. | Go to :menuselection:`Accounts --> Live`, and click on *Add account*.
| You might have to add your **Billing Information** first.
#. Select your country, your bank institutions, give your consent to Ponto, and follow the steps
on-screen to link your bank account with your Ponto account.
.. image:: ponto/ponto-add-account.png
:align: center
:alt: Add bank accounts to your Ponto account.
#. Make sure to add all bank accounts you want to synchronize with your Odoo database before moving
on to the next steps.
Link your Ponto account with your Odoo database
-----------------------------------------------
#. Go to :menuselection:`Accounting --> Configuration --> Add a Bank Account`.
#. Search your institution, make sure to select the right institution. By selecting the institution,
you can verify that the third party provider is Ponto.
#. Click on *Connect* and follow the steps.
#. At some point, you will have to authorize the accounts you want to access in Odoo. Please select
**all the accounts** you want to synchronize. Even the ones coming from other banking
institutions.
.. image:: ponto/ponto-select-accounts.png
:align: center
:alt: Selection of the accounts you wish to synchronize with Odoo.
#. Finish the flow.
.. note::
You have to authorize all the accounts you want to access in Odoo, but Odoo will filter the
accounts based on the institution you selected in the second step.
Update your synchronization credentials
---------------------------------------
You might have to update your Ponto credentials or modify the synchronization settings.
To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and select
the institution you want to fetch the other accounts. Click on *Fetch Accounts* button to start the
flow.
During the update, select **all the accounts** you want to synchronize, even the ones coming
from other banking institutions.
Fetch new accounts
------------------
You might want to add new online accounts to your connection.
To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and select
the institution you want to fetch the other accounts. Click on *Fetch Accounts* button to start the
flow.
Don't forget to keep authorization for existing accounts (for all institutions that you
have synchronized with Ponto).
FAQ
===
After my synchronization, no account appears
--------------------------------------------
You selected an institution from the list and did not authorize any accounts from this institution.
I have an error about that my authorization has expired
-------------------------------------------------------
Every **3 months** (90 days) you must re-authorize the connection between your bank account
and Ponto. This must be done from the `Ponto website <https://myponto.com>`_. If you do not
do this, the synchronization will stop for these accounts.
I have some errors with my beta institution
-------------------------------------------
Ponto provides institutions in *beta*, these institutions are not directly supported by Odoo
and we advise you to contact Ponto directly.
.. important::
Using an institution in beta is beneficial for Ponto, it allows them to have real
feedback on the connection with the institution.
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=========
Salt Edge
=========
**Salt Edge** is a third-party provider that aggregates banking information
from your bank accounts. It supports ~5000 institutions in more than 50
countries.
.. image:: saltedge/saltedge-logo.png
:align: center
:width: 50%
:alt: Salt Edge Logo
Odoo can synchronize directly with your bank to get all bank statements imported
automatically into your database.
.. seealso::
- :doc:`../bank_synchronization`
- :doc:`../transactions`
Configuration
=============
Link your bank accounts with Odoo
---------------------------------
#. Start synchronization by clicking on :menuselection:`Accounting --> Configuration
--> Add a Bank Account`.
#. Select the institution you want to synchronize. You can see if Salt Edge is the
third party provider of the institution by selecting it.
#. After giving your phone number, you are asked for an email address. This email
address is used to create your Salt Edge account. Please make sure you enter a
valid email address, as otherwise, you will not be able to access your Salt Edge
account.
.. image:: saltedge/saltedge-contact-email.png
:align: center
:alt: Email address to provide to Salt Edge for the creation of your account.
#. After entering your email address, you are redirected to Salt Edge to continue
the synchronization process.
.. image:: saltedge/saltedge-login-page.png
:align: center
:alt: Salt Edge Login page.
#. Make sure you give your consent by checking the consent checkbox.
.. image:: saltedge/saltedge-give-consent.png
:align: center
:alt: Salt Edge give consent page.
#. Complete the synchronization by following the steps.
Update your credentials
-----------------------
You might have to update your Salt Edge credentials or modify the synchronization settings.
To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and
select the institution you want to update credentials. Click on the *Update Credentials* button
to start the flow and follow the steps.
Don't forget to check the consent checkbox. Otherwise, Odoo may not be able to access
your information.
Fetch new accounts
------------------
You might want to add new online accounts to your connection.
To do so, go to :menuselection:`Accounting --> Configuration --> Online Synchronization` and
select the institution to fetch the new accounts. Click on the *Fetch Accounts* button
to start the flow and follow the steps.
Don't forget to check the consent checkbox. Otherwise, Odoo may not be able to access
your information.
FAQ
===
I have an error when I try to delete my synchronization within Odoo
-------------------------------------------------------------------
Odoo can't permanently delete the connection you have created with the banking institution. However,
it can revoke the consent you gave so that Odoo won't be able to access your account anymore. The
error you are seeing is probably a message telling you that the consent was revoked, but the record
could not be deleted as it still exists within Salt edge. If you want to remove the connection
completely, please connect to your `Salt Edge account <https://www.saltedge.com/dashboard>`_
and manually delete your synchronization. Once this is done, you can go back to Odoo to delete the
record.
I have an error saying that I have already synchronized this account
--------------------------------------------------------------------
You have probably already synchronized your bank account with Salt Edge, please check on your `dashboard
<https://www.saltedge.com/dashboard>`_ that you don't already have a connection with the same
credentials.
In case you already have a synchronization with the same credentials present on your Salt Edge
dashboard and this synchronization has not been created with Odoo, please delete it and create it
from your Odoo database.
In case you already have a connection with the same credentials present on your Salt Edge dashboard
and this synchronization was created with Odoo, you will normally be able to find it by going to
:menuselection:`Accounting --> Configuration --> Online Synchronization`. Please make sure to do an
*Update Credentials* to reactivate the connection.
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