diff --git a/_static/banners/social_marketing.png b/_static/banners/social_marketing.png deleted file mode 100644 index bec070ebe..000000000 Binary files a/_static/banners/social_marketing.png and /dev/null differ diff --git a/applications.rst b/applications.rst index a0cdc29ed..d06947a70 100644 --- a/applications.rst +++ b/applications.rst @@ -72,7 +72,6 @@ Applications helpdesk live_chat email_marketing - social_marketing sms_marketing marketing_automation survey diff --git a/email_marketing/overview/send_emails.rst b/email_marketing/overview/send_emails.rst index 4ef59ef9a..939bd3ba9 100644 --- a/email_marketing/overview/send_emails.rst +++ b/email_marketing/overview/send_emails.rst @@ -83,5 +83,4 @@ Manage campaigns .. seealso:: - :doc:`../../discuss/advanced/email_servers` - - :doc:`../../social_marketing/overview/campaigns` diff --git a/sms_marketing/overview/integrations_and_template.rst b/sms_marketing/overview/integrations_and_template.rst index f0809a930..664c6c923 100644 --- a/sms_marketing/overview/integrations_and_template.rst +++ b/sms_marketing/overview/integrations_and_template.rst @@ -76,5 +76,4 @@ then go to :menuselection:`Technical --> SMS Templates`. go to :doc:`../pricing/pricing_and_faq`. .. seealso:: - - :doc:`../../social_marketing/overview/campaigns` - :doc:`../../discuss/advanced/email_template` \ No newline at end of file diff --git a/social_marketing.rst b/social_marketing.rst deleted file mode 100644 index e1bac985d..000000000 --- a/social_marketing.rst +++ /dev/null @@ -1,11 +0,0 @@ -:banner: banners/social_marketing.png - -================ -Social Marketing -================ - -.. toctree:: - :titlesonly: - - social_marketing/overview - \ No newline at end of file diff --git a/social_marketing/overview.rst b/social_marketing/overview.rst deleted file mode 100644 index df9eacccd..000000000 --- a/social_marketing/overview.rst +++ /dev/null @@ -1,11 +0,0 @@ -======== -Overview -======== - -.. toctree:: - :titlesonly: - - overview/manage_social - overview/push_notifications - overview/livechat - overview/campaigns \ No newline at end of file diff --git a/social_marketing/overview/campaigns.rst b/social_marketing/overview/campaigns.rst deleted file mode 100644 index 1bc4a0b6e..000000000 --- a/social_marketing/overview/campaigns.rst +++ /dev/null @@ -1,36 +0,0 @@ -=========================================== -Connecting to my Marketplace with Campaigns -=========================================== - -Whether your goal is to sell a new product, explain the value of your services or advertise your -event, a campaign helps you to connect with your marketplace. They normally involve multiple -channels, so it is fundamental to have a solution with which you can plan, execute, track, and -analyze your content. - -Go to :menuselection:`Social Marketing --> Campaigns --> Create`. - -.. image:: media/create_campaign.png - :align: center - :alt: Click on create to start a campaign in Odoo Social Marketing - -As you create content, tabs for that specific channel are shown. The overview of the campaign -displays global metrics such as: - -- *Revenue*: number of users who, from a link in your content, finished a transaction (paid). -- *Quotations*: number of users who, from a link in your content, have started but not finished a - transaction (did not pay). -- *Leads*: users who have filled out your contact form, from a link in your content. - -.. important:: - To be able to *Send New Mailing*, make sure the feature is enabled in the *Email Marketing* - application, under :menuselection:`Email Marketing --> Configuration --> Settings`. - To be able to *Send SMS*, the *SMS Marketing* application must be installed on your database. - -.. note:: - *Social Marketing* works integrated with other applications such as *Sales*, - *Invoicing*, *CRM* and *Website*. - -.. seealso:: - - :doc:`./push_notifications` - - :doc:`./manage_social` - diff --git a/social_marketing/overview/livechat.rst b/social_marketing/overview/livechat.rst deleted file mode 100644 index 25e15b274..000000000 --- a/social_marketing/overview/livechat.rst +++ /dev/null @@ -1,60 +0,0 @@ -=================================================== -Interact with Customers and Visitors with Live Chat -=================================================== - -One of the ways you can build stronger relationships with your customers is by making yourself -available through live chat. Live chats can have a big impact not just on your customer service, -but also on sales performance, as it gives users a chance of having real-time, fast, and effective -interaction. - -Configuration -============= - -Go to :menuselection:`Website --> Configuration --> Settings --> Live Chat` select the appropriate -channel, and set it up. - -.. image:: media/enable_livechat.png - :align: center - :alt: Enable live chat under website configurations for Odoo Social Marketing - -Under *Channel Rules*, choose when the chat pop-up appears, and an action for a given URL and/or -country. Note that to take the country into account, GeoIP must be installed on your server. - -.. important:: - The *Live Chat* application must be installed on your database. - -Monitor your visitors -===================== - -Under the *Visitors* menu, see the visitors that landed on one of your -:ref:`social_marketing/website_tracked_pages` online or offline. - -| You can send emails (if an email address has been saved), send SMSs (if a phone number has been - saved), send a push notification (if the user has subscribed to it), and even send a live chat - request that will be received by the user once they move to a tracked page. -| Open a record to see details including the visited pages, and the first and last date and time - the user was connected. - -.. image:: media/monitor_visitors.png - :align: center - :alt: See a visitor's history of pages in Odoo Social Marketing - -.. tip:: - #. Your online visitors will be authenticated if they are linked to a lead or an existing partner. - #. If you do not use the *Website* app, you can add a live chat widget to your own website. - -.. _social_marketing/website_tracked_pages: - -Website’s tracked pages ------------------------ - -To define which pages are tracked, on the *Website* application, go to -:menuselection:`Website --> Configuration --> Pages` and enable the option *Track*, -on the respective pages. - -.. image:: media/website_track_pages.png - :align: center - :alt: Choose the pages to be tracked in the website application for Odoo Social Marketing - -.. seealso:: - - :doc:`../../livechat/overview/get_started` diff --git a/social_marketing/overview/manage_social.rst b/social_marketing/overview/manage_social.rst deleted file mode 100644 index c31f1e123..000000000 --- a/social_marketing/overview/manage_social.rst +++ /dev/null @@ -1,79 +0,0 @@ -============================================ -Manage Social Media Pages and Create Content -============================================ - -Once you are present on social media platforms, it is important to keep them up-to-date. However, -that might feel like a full-time job. Having a solution that allows you to create, schedule, keep -track, engage with your audience and measure results saves you time and helps you to successfully -execute your online strategy, from posts to results. - - -Add accounts and create your feed -================================= - -Click on *Add Stream* and grant the required permissions to add your accounts. - -.. image:: media/add_streams.png - :align: center - :alt: Click on add streams to add accounts in Odoo Social Marketing - -.. note:: - You can link a Facebook page for which you are the admin. - -| You are then redirected to your *Feed* and a column with the publications is automatically added. -| You can then add new accounts and/or streams, such as Facebook mentions, and customize your - Kanban view. - -.. image:: media/feed.png - :align: center - :alt: See all streams in the feed in Odoo Social Marketing - -Adding social media accounts to your feed will also link KPIs. To get redirected to the statistics -page of the social account, click on *Insights*. - -.. image:: media/insights.png - :align: center - :alt: Click on insights to be redirected to the social account from Odoo Social Marketing - -Link a LinkedIn account ------------------------ - -Go to :menuselection:`Social Marketing --> Configuration --> Social Media`. - -.. image:: media/add_linkedin.png - :align: center - :alt: Go to configuration to link a linkedin account in Odoo Social Marketing - -.. note:: - LinkedIn is in Beta Version, therefore, the feed is not available. Only the creation of content. - -Publish content -=============== - -Click on :menuselection:`Social Marketing --> Feed --> New Post`, or go to -:menuselection:`Social Marketing --> Posts → Create`. - -.. image:: media/publish_content.png - :align: center - :alt: Click on create or new post to create and publish content in Odoo Social Marketing - -| Choose to upload your post right away or to schedule it. -| Saving your post will apply a draft status to it. - -Overview and plan your posts with a calendar view -================================================= - -| Through the calendar view, besides having an overview of your planned day, week or month, also see - your drafted, scheduled and published posts. -| Drag and drop (scheduled posts) to change their scheduled date. -| Double-click on a date to create a post directly from the *Calendar view*, and click on an - existing one to edit it. - -.. image:: media/calendar_view.png - :align: center - :alt: Click on the calendar view option in Odoo Social Marketing - -.. seealso:: - - :doc:`./push_notifications` - - :doc:`./campaigns` - - :doc:`./livechat` diff --git a/social_marketing/overview/media/add_linkedin.png b/social_marketing/overview/media/add_linkedin.png deleted file mode 100644 index 0b99da084..000000000 Binary files a/social_marketing/overview/media/add_linkedin.png and /dev/null differ diff --git a/social_marketing/overview/media/add_streams.png b/social_marketing/overview/media/add_streams.png deleted file mode 100644 index adbb29a00..000000000 Binary files a/social_marketing/overview/media/add_streams.png and /dev/null differ diff --git a/social_marketing/overview/media/calendar_view.png b/social_marketing/overview/media/calendar_view.png deleted file mode 100644 index 0d1cdf991..000000000 Binary files a/social_marketing/overview/media/calendar_view.png and /dev/null differ diff --git a/social_marketing/overview/media/create_campaign.png b/social_marketing/overview/media/create_campaign.png deleted file mode 100644 index 8d44fea0c..000000000 Binary files a/social_marketing/overview/media/create_campaign.png and /dev/null differ diff --git a/social_marketing/overview/media/enable_livechat.png b/social_marketing/overview/media/enable_livechat.png deleted file mode 100644 index 1f9d93547..000000000 Binary files a/social_marketing/overview/media/enable_livechat.png and /dev/null differ diff --git a/social_marketing/overview/media/enable_push.png b/social_marketing/overview/media/enable_push.png deleted file mode 100644 index 3c6e4a2a6..000000000 Binary files a/social_marketing/overview/media/enable_push.png and /dev/null differ diff --git a/social_marketing/overview/media/feed.png b/social_marketing/overview/media/feed.png deleted file mode 100644 index 21cbbf56e..000000000 Binary files a/social_marketing/overview/media/feed.png and /dev/null differ diff --git a/social_marketing/overview/media/individually_push.png b/social_marketing/overview/media/individually_push.png deleted file mode 100644 index cf1dd78b4..000000000 Binary files a/social_marketing/overview/media/individually_push.png and /dev/null differ diff --git a/social_marketing/overview/media/insights.png b/social_marketing/overview/media/insights.png deleted file mode 100644 index 6539c717f..000000000 Binary files a/social_marketing/overview/media/insights.png and /dev/null differ diff --git a/social_marketing/overview/media/monitor_visitors.png b/social_marketing/overview/media/monitor_visitors.png deleted file mode 100644 index 15bba8d98..000000000 Binary files a/social_marketing/overview/media/monitor_visitors.png and /dev/null differ diff --git a/social_marketing/overview/media/publish_content.png b/social_marketing/overview/media/publish_content.png deleted file mode 100644 index 15d0dcc44..000000000 Binary files a/social_marketing/overview/media/publish_content.png and /dev/null differ diff --git a/social_marketing/overview/media/push_permission.png b/social_marketing/overview/media/push_permission.png deleted file mode 100644 index 796e789bb..000000000 Binary files a/social_marketing/overview/media/push_permission.png and /dev/null differ diff --git a/social_marketing/overview/media/push_rules.png b/social_marketing/overview/media/push_rules.png deleted file mode 100644 index 46ef0afca..000000000 Binary files a/social_marketing/overview/media/push_rules.png and /dev/null differ diff --git a/social_marketing/overview/media/push_to_a_group.png b/social_marketing/overview/media/push_to_a_group.png deleted file mode 100644 index 4df21ea21..000000000 Binary files a/social_marketing/overview/media/push_to_a_group.png and /dev/null differ diff --git a/social_marketing/overview/media/website_track_pages.png b/social_marketing/overview/media/website_track_pages.png deleted file mode 100644 index 2d4f674d9..000000000 Binary files a/social_marketing/overview/media/website_track_pages.png and /dev/null differ diff --git a/social_marketing/overview/push_notifications.rst b/social_marketing/overview/push_notifications.rst deleted file mode 100644 index 208c43cb3..000000000 --- a/social_marketing/overview/push_notifications.rst +++ /dev/null @@ -1,67 +0,0 @@ -========================== -Use Web Push Notifications -========================== - -Web Push Notifications deliver messages to your user’s device without the need to be on your -website, or for them to give personal information. They can be used to inform your users about news, -articles and content posted, practical messages like traffic and weather updates, -flight information, sales alerts, coupons, and product updates. - -Ask users for permission -======================== - -In the *Website* application go to :menuselection:`Website --> Configuration --> Settings` -and enable *Web Push Notifications*. - -.. image:: media/enable_push.png - :align: center - :alt: Go to settings and enable web push notifications for Odoo Social Marketing - -Choose your message, icon, and delay time (which is the wait time for the permission request to be -shown once the user lands on your page). - -.. image:: media/push_permission.png - :align: center - :alt: Request to send messages is being shown on the page for Odoo Social Marketing - -Send notifications -================== - -Individually ------------- - -You can send individual messages through the menu *Visitors*. - -.. image:: media/individually_push.png - :align: center - :alt: Choose individually to whom send web push notifications in Odoo Social Marketing - -To a group ----------- - -Target a bigger segment by selecting multiple visitors in the *View List* (e.g.: all visitors that -visited your Homepage). - -.. image:: media/push_to_a_group.png - :align: center - :alt: Select multiple contacts to send web push notifications in Odoo Social Marketing - -.. note:: - Visitors records are kept under *Visitors* for a week, before getting archived. - -By rules --------- - -Or go to :menuselection:`Social Marketing --> Posts --> Create`. Under *Web Notification options*, -apply filters to send your message to the records that match the rules you set. - -.. image:: media/push_rules.png - :align: center - :alt: Define rules to send push notifications in Odoo Social Marketing - -.. note:: - The feature only works with Odoo Website application. - -.. seealso:: - - :doc:`./manage_social` - - :doc:`./campaigns`