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[I18N] Update translation terms from Transifex

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Odoo Translation Bot
2023-07-09 00:40:45 +02:00
parent 9db7381ea4
commit bbe9d4ba93
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locale/zh_TW/LC_MESSAGES/finance.po
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locale/zh_TW/LC_MESSAGES/hr.po
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@@ -11,7 +11,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-05-15 06:38+0000\n"
"POT-Creation-Date: 2023-07-03 09:37+0000\n"
"PO-Revision-Date: 2023-05-22 07:33+0000\n"
"Last-Translator: Martin Trigaux, 2023\n"
"Language-Team: Chinese (Taiwan) (https://app.transifex.com/odoo/teams/41243/zh_TW/)\n"
@@ -132,3 +132,503 @@ msgid ""
"If the barcode scanner is connected directly to a computer, it must be "
"configured to use the computer's keyboard layout."
msgstr ""
#: ../../content/applications/hr/employees.rst:7
msgid "Employees"
msgstr "員工"
#: ../../content/applications/hr/employees.rst:9
msgid ""
"Odoo *Employees* organizes a company's employee records, contracts, and "
"departments."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:3
msgid "Add a new employee"
msgstr "添加一個新員工"
#: ../../content/applications/hr/employees/new_employee.rst:5
msgid ""
"When a new employee is hired, the first step is to create a new employee "
"form. Starting in the :menuselection:`Employees` app default view, click the"
" :guilabel:`Create` button to access a new employee form. Fill out the "
"required information (underlined in bold) and any additional details, then "
"click :guilabel:`Save`."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst-1
msgid "Create a new employee card."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:15
msgid ""
"The current company phone number and name is populated in the "
":guilabel:`Work Phone` and :guilabel:`Company` fields."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:19
msgid "General information"
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:22
msgid "Required fields"
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:24
msgid ":guilabel:`Name`: Enter the employee's name."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:25
msgid ""
":guilabel:`Company`: Select the company from the drop-down menu that the new"
" employee is hired by, or create a new company by typing the name in the "
"field."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:27
msgid ""
":guilabel:`Working Hours`: In the :guilabel:`Work Information` tab, select "
"the desired :guilabel:`Working Hours` from the drop-down menu."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst-1
msgid "Working Hours are located in the Work Information tab."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:35
msgid ""
":guilabel:`Working Hours` are related to a company's working times, and an "
"employee cannot have working hours that are outside of a company's working "
"times."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:38
msgid ""
"Each individual working time is company-specific, so for multi-company "
"databases, each company needs to have its own working hours set."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:41
msgid ""
"If an employee's working hours are not configured as a working time for the "
"company, new working times can be added, or existing working times can be "
"modified. To add or modify a working time, go to the :menuselection:`Payroll"
" app --> Configuration --> Working Times`, and add a new working time or "
"edit an existing one."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:46
msgid ""
"After the new working time is created, set the working hours for the "
"employee."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:49
msgid "Optional fields"
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:51
msgid ""
":guilabel:`Photo`: In the top right image box of the employee card, click on"
" the :guilabel:`✏️ (pencil)` edit icon to select a photo to upload."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:53
msgid ":guilabel:`Job Position`: Enter the employee's job position title."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:54
msgid ""
"Tags: Click on a tag in the drop-down menu to add any tags applicable to the"
" employee. Any tag can be created in this field by typing it in. Once "
"created, the new tag is available for all employee cards. There is no limit "
"to the amount of tags that can be added."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:57
msgid ""
"Work Contact Information: Enter the employees :guilabel:`Work Mobile`, "
":guilabel:`Work Phone`, :guilabel:`Work Email`, and/or :guilabel:`Company` "
"name."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:59
msgid ""
":guilabel:`Department`: Select the employee's department from the drop-down "
"menu."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:60
msgid ""
":guilabel:`Manager`: Select the employee's manager from the drop-down menu."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:61
msgid ""
":guilabel:`Coach`: Select the employee's coach from the drop-down menu."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:64
msgid ""
"After a :guilabel:`Manager` is selected, if the :guilabel:`Coach` field is "
"blank, the selected manager automatically populates the :guilabel:`Coach` "
"field."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:68
msgid ""
"To make edits to the selected :guilabel:`Department`, :guilabel:`Manager`, "
":guilabel:`Coach`, or :guilabel:`Company`, click the :guilabel:`External "
"Link` button next to the respective selection. The :guilabel:`External Link`"
" button opens the selected form, allowing for modifications. Click "
":guilabel:`Save` after any edits are made."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:74
msgid "Additional information tabs"
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:77
msgid "Resumé tab"
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:80
msgid "Resumé"
msgstr "個人學經歷/技能"
#: ../../content/applications/hr/employees/new_employee.rst:82
msgid ""
"Next, the employee's work history is entered in the :guilabel:`Resumé` tab. "
"Each previous experience must be entered individually. Click "
":guilabel:`Create a New Entry`, and the :guilabel:`Create Resumé lines` form"
" appears. Enter the following information, then click the :guilabel:`Save & "
"Close` button if there is only one entry to add, or click the "
":guilabel:`Save & New` button to save the current entry and create another "
"line."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst-1
msgid "Add information for the previous work experience in this form."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:92
msgid ":guilabel:`Name`: Type in the name of the previous work experience."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:93
msgid ""
":guilabel:`Type`: From the drop-down menu, select either "
":guilabel:`Experience`, :guilabel:`Education`, :guilabel:`Internal "
"Certification`, :guilabel:`Internal Training`, or type in a new entry."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:96
msgid ""
":guilabel:`Display Type`: Select either :guilabel:`Classic`, "
":guilabel:`Certification`, or :guilabel:`Course` from the drop-down menu."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:98
msgid ""
":guilabel:`Date Start` and :guilabel:`Date End`: Enter the start and end "
"dates for the work experience. To select a date, use the :guilabel:`< "
"(left)` and :guilabel:`> (right)` arrow icons to scroll to the desired "
"month, then click on the day to select it."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:101
msgid ":guilabel:`Description`: Enter any relevant details in the field."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:104
msgid "Skills"
msgstr "技能"
#: ../../content/applications/hr/employees/new_employee.rst:106
msgid ""
"An employee's skills can be entered in the :guilabel:`Resumé` tab in the "
"same manner a resumé line is created. Click the :guilabel:`Create a New "
"Entry` button under :guilabel:`Skills` and a :guilabel:`Create Skills` form "
"appears. Fill in the information, then click the :guilabel:`Save & Close` "
"button if there is only one entry to add, or click the :guilabel:`Save & "
"New` button to save the current entry and immediately create a new entry."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst-1
msgid "Create a new skill for the employee."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:116
msgid ""
":guilabel:`Skill Type`: Select from the drop-down menu either "
":guilabel:`Languages`, :guilabel:`Dev`, :guilabel:`Music`, "
":guilabel:`Marketing`, or type in a new skill type. After entering the new "
"skill type, an option to :guilabel:`Create` the skill or :guilabel:`Create "
"and Edit` the skill appears. Click :guilabel:`Create and Edit`, and a pop-up"
" for the specific skill type appears. This can also be accessed with the "
":guilabel:`External Link` button next to the new skill. This form allows for"
" the creation of specific skills and levels. Click :guilabel:`Add a line` "
"and enter the information for the new skill, then repeat for all other added"
" skills. Repeat this process for the :guilabel:`Levels` section. Click "
":guilabel:`Add a line` to add each level and progress."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:0
msgid "Add a new skill and levels."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:131
msgid ""
"To add a math skill set, enter `Math` in the :guilabel:`Name` field. In the "
":guilabel:`Skills` field, enter `Algebra`, `Calculus`, and `Trigonometry`. "
"And, in the :guilabel:`Levels` field enter `beginner`, `intermediate`, and "
"`expert`. Then, either click :guilabel:`Save & Close` or :guilabel:`Save & "
"New`."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:136
msgid ""
":guilabel:`Skill`: The corresponding skills associated with the selected "
":guilabel:`Skill Type` appear in a drop-down menu. For example, selecting "
":guilabel:`Language` as the :guilabel:`Skill Type` presents a variety of "
"languages to select from under the :guilabel:`Skills` field. Select the "
"appropriate pre-configured skill, or type in a new one."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:140
msgid ""
":guilabel:`Skill Level`: Pre-defined skill levels associated with the "
"selected :guilabel:`Skill Type` appear in a drop-down menu. Select a level "
"or create a new skill level by typing it in."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:142
msgid ""
":guilabel:`Progress`: Progress is automatically selected based on the "
"selected :guilabel:`Skill Level`. Skill levels and progress can be modified "
"in the :guilabel:`Skill Type` pop-up form, which is accessed via the "
":guilabel:`External Link` button next to :guilabel:`Skill Type` field."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:146
msgid ""
"To delete any line from the :guilabel:`Resumé` tab, click the :guilabel:`🗑️ "
"(trash can)` delete icon to delete the entry. Add a new line by clicking the"
" :guilabel:`ADD` button next to the corresponding section."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:151
msgid "Work information tab"
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:153
msgid ""
":guilabel:`Location`: Select the :guilabel:`Work Address` from the drop-down"
" menu. The :guilabel:`External Link` button opens up the selected company "
"form in a window, and allows for editing. The :guilabel:`Work Location` is "
"where any specific location details should be noted, such as a floor, or "
"building."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:157
msgid ""
":guilabel:`Approvers`: Using the drop-down menus, select the employees "
"responsible for approving :guilabel:`Time Off`, :guilabel:`Expenses`, and "
":guilabel:`Timesheets` for the employee. The :guilabel:`External Link` "
"button opens a form with the approver's :guilabel:`Name`, :guilabel:`Email "
"Address`, :guilabel:`Company`, :guilabel:`Phone`, and :guilabel:`Mobile` "
"fields. These can be modified, if needed. Click :guilabel:`Save` after "
"making any edits."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:162
msgid ""
":guilabel:`Schedule`: Select the :guilabel:`Working Hours` (required) and "
":guilabel:`Timezone` for the employee. The :guilabel:`External Link` button "
"opens up a detailed view of the specific daily working hours. Working hours "
"can be created, modified, or deleted here. Global time off (such as "
"holidays) can be entered in the :guilabel:`Global Time Off` tab. Click "
":guilabel:`Add a line` to add a new global time off."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:167
msgid ""
":guilabel:`Planning`: Click on a planning role from the drop-down menu for "
"both the :guilabel:`Default Planning Role` and the :guilabel:`Planning "
"Roles` fields to add a role. There is no limit to the amount of "
":guilabel:`Planning Roles` that can be selected for an employee, but there "
"can only be one :guilabel:`Default Planning Role`. The default is the "
"*typical* role that the employee performs, where the :guilabel:`Planning "
"Roles` are *all* the specific roles the employee is able to perform."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:0
msgid "Add the work information to the Work Information tab."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:179
msgid "Private information tab"
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:181
msgid ""
"No information in the :guilabel:`Private Information` tab is required, "
"however, some information in this section may be critical for the company's "
"payroll department. In order to properly process payslips and ensure all "
"deductions are accounted for, the employee's personal information should be "
"entered."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:186
msgid ""
"Here, the employee's :guilabel:`Private Contact`, :guilabel:`Marital "
"Status`, :guilabel:`Emergency Contact`, :guilabel:`Education`, "
":guilabel:`Citizenship`, :guilabel:`Dependant`, and :guilabel:`Work Permit` "
"information is entered. Fields are entered either using a drop-down menu, "
"clicking a check box, or typing in the information."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:191
msgid ""
":guilabel:`Private Contact`: Enter the :guilabel:`Address` for the employee."
" The selection can be made with the drop-down menu. If the information is "
"not available, type in the name for the new address. To edit the new "
"address, click the :guilabel:`External Link` button to open the address "
"form. On the address form, enter the necessary details, then click "
":guilabel:`Save`. Some other information in the :guilabel:`Private Contact` "
"section may auto-populate, if the address is already listed in the drop-down"
" menu."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:197
msgid ""
":guilabel:`Marital Status`: Select either :guilabel:`Single`, "
":guilabel:`Married`, :guilabel:`Legal Cohabitant`, :guilabel:`Widower`, or "
":guilabel:`Divorced` from the drop-down menu."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:200
msgid ""
":guilabel:`Emergency Contact`: Type in the name and phone number of the "
"employee's emergency contact."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:202
msgid ""
":guilabel:`Education`: Select the highest level of education completed by "
"the employee from the :guilabel:`Certificate Level` drop-down menu. Options "
"include :guilabel:`Graduate`, :guilabel:`Bachelor`, :guilabel:`Master`, "
":guilabel:`Doctor`, or :guilabel:`Other`. Type in the :guilabel:`Field of "
"Study`, and the name of the :guilabel:`School` in the respective fields."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:206
msgid ""
":guilabel:`Citizenship`: This section houses all the information relevant to"
" the citizenship of the employee. Some selections use a drop-down menu, as "
"does the :guilabel:`Nationality (Country)`, :guilabel:`Gender`, and "
":guilabel:`Country of Birth` sections. The :guilabel:`Date of Birth` uses a "
"calendar module to select the date. First, click on the name of the month, "
"then the year, to access the year ranges. Use the :guilabel:`< (left)` and "
":guilabel:`> (right)` arrow icons, navigate to the correct year range, and "
"click on the year. Next, click on the month. Last, click on the day to "
"select the date. Type in the information for the :guilabel:`Identification "
"No`, :guilabel:`Passport No`, and :guilabel:`Place of Birth` fields. If the "
"employee is :guilabel:`Disabled` or a :guilabel:`Nonresident`, click the "
"check box next to the respective fields."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:216
msgid ""
":guilabel:`Dependant`: If the employee has any dependants, that information "
"is entered here. Type in the number of children the employee has, and check "
"the boxes next to :guilabel:`Disabled Children` and/or :guilabel:`Other "
"Dependent People` if applicable."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:219
msgid ""
":guilabel:`Work Permit`: If the employee has a work permit, enter the "
"information in this section. Type in the :guilabel:`Visa No` and/or "
":guilabel:`Work Permit No` in the corresponding fields. Using the calendar "
"module, select the :guilabel:`Visa Expire Date` to enter the expiration "
"date."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst-1
msgid "Add the private information to the Private Information tab."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:228
msgid "HR settings tab"
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:230
msgid ""
"This tab provides various fields for different information, depending on the"
" country the company is located. Different fields are configured for "
"different locations, however some sections appear regardless."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:234
msgid ""
":guilabel:`Status`: If applicable, select a :guilabel:`Related User`, "
":guilabel:`Job Position`, and :guilabel:`Language` with the drop-down menus."
" Type in the :guilabel:`Registration Number of the Employee`, and the "
":guilabel:`NIF Country Code` if available."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:237
msgid ""
":guilabel:`Fleet`: If the employee has access to a company car, enter the "
":guilabel:`Mobility Card` information here."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:239
msgid ""
":guilabel:`Timesheets`: Enter the employee's cost per hour in a $XX.XX "
"format. This is factored in when the employee is working at a work center. "
"This value affects the employee's pay, and may also affect manufacturing "
"costs for a product, if the value of the manufactured product is not a fixed"
" amount."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:243
msgid ""
":guilabel:`Attendance`: This section may only appear for Belgian companies. "
"Enter the :guilabel:`INSZ or BIS` number if applicable. :guilabel:`Badge ID`"
" and a :guilabel:`PIN Code` can be entered here, if the employee needs/has "
"one. Click :guilabel:`Generate` next to the :guilabel:`Badge ID` to create a"
" badge ID."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst-1
msgid ""
"Enter any information prompted in the HR Settings tab for the employee."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:253
msgid "Personal documents tab"
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:255
msgid ""
"The :guilabel:`Personal Documents` tab is only displayed for certain "
"countries. If this tab is not visible, it is not applicable to the company's"
" location."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst:258
msgid ""
"Add a file for the employee's :guilabel:`ID Card Copy`, :guilabel:`Driving "
"License`, :guilabel:`Mobile Subscription Invoice`, :guilabel:`SIM Card "
"Copy`, and :guilabel:`Internet Subscription Invoice` by clicking the "
":guilabel:`Upload Your File` button next to the corresponding field. File "
"types that can be accepted are :file:`.jpg`, :file:`.png`, and :file:`.pdf`."
msgstr ""
#: ../../content/applications/hr/employees/new_employee.rst-1
msgid ""
"Upload personal documents for the employee in the Personal Documents tab, either a jpg,\n"
"png, or pdf."
msgstr ""
locale/zh_TW/LC_MESSAGES/inventory_and_mrp.po
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locale/zh_TW/LC_MESSAGES/services.po
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@@ -4,17 +4,17 @@
# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
#
# Translators:
# Martin Trigaux, 2023
# Tony Ng, 2023
# Martin Trigaux, 2023
#
#, fuzzy
msgid ""
msgstr ""
"Project-Id-Version: Odoo 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-06-02 08:43+0000\n"
"POT-Creation-Date: 2023-07-03 09:37+0000\n"
"PO-Revision-Date: 2022-10-04 12:54+0000\n"
"Last-Translator: Tony Ng, 2023\n"
"Last-Translator: Martin Trigaux, 2023\n"
"Language-Team: Chinese (Taiwan) (https://app.transifex.com/odoo/teams/41243/zh_TW/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
@@ -1304,124 +1304,6 @@ msgstr ""
msgid "Overview"
msgstr "概覽"
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:3
msgid "Forum and eLearning"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:6
msgid "Forum"
msgstr "論壇"
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:8
msgid ""
"To go above and beyond email, live chat, web forms, and phone lines, offer "
"your customers a support forum. This way, customers might become more "
"attached to your company as they would be investing time to get into details"
" of your business. You also encourage the exchange of experiences and "
"knowledge, supporting the feeling of belonging to a community (your "
"community!)."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:14
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:52
msgid "Set up"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:16
msgid ""
"Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Team` and "
"enable *Help Center*."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
msgid ""
"Overview of the settings page of a helpdesk team emphasizing the help center feature in\n"
"Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:23
msgid ""
"Create, or edit a forum by clicking on the external link. Among the editing "
"options, choose if you would like the *Forum Mode* to be *Questions*: only "
"one answer is allowed per question or *Discussions*: multiple answers are "
"allowed per question."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
msgid "Overview of a forum’s settings page in Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:31
msgid ""
"From now on, logged in users can start their discussions. To keep track of "
"posts, go to :menuselection:`Website --> Forum --> Posts`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
msgid ""
"Overview of the Forums page of a website to show the available ones in Odoo "
"Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:38
msgid ""
"Turn tickets into forum posts by simply clicking on *Share on the Forum* on "
"the ticket's page."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:45
msgid "eLearning"
msgstr "數位教學"
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:47
msgid ""
"In addition to a forum, offer online courses. When doing so, you link your "
"customers and users’ needs and questions to useful content, helping to boost"
" efficiency as they can also find their answers there."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:54
msgid ""
"Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and "
"enable *eLearning*."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
msgid ""
"Overview of the settings page of a customer care team emphasizing the feature elearning in\n"
"Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:61
msgid ""
"Once the structure and content of your course are ready, *Publish* it by "
"clicking on *Unpublished*."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
msgid "View of a course being published for Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:67
msgid ""
"To keep track of your course statistics, go to *eLearning* and *View "
"Course*."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
msgid "View of the elearning applications dashboard for Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:73
msgid "Todo"
msgstr "待辦"
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:73
msgid ""
"DETAILS/INFO SHOULD COME FROM ELEARNING DOCS. THEREFORE, LINK DOCS ONCE "
"AVAILABLE!"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:3
msgid "Getting started with Helpdesk"
msgstr ""
@@ -1720,6 +1602,804 @@ msgid ""
"the stage."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:3
msgid "Help center"
msgstr "Help center"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:5
msgid ""
"Odoo *Helpdesk* integrates with the *Forums*, *eLearning*, and *Knowledge* "
"apps to create the *help center*."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
msgid ""
"Overview of the settings page of a team emphasizing the help center "
"features."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:12
msgid ""
"The *help center* is a centralized location where teams and customers can "
"search for and share detailed information about products and services."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:16
msgid ""
"In order to activate any of these features on a *Helpdesk* team, (*Forums*, "
"*eLearning*, or *Knowledge*), the :guilabel:`Visibility` of the team has to "
"be set to :guilabel:`Invited portal users and all internal users`. See "
":doc:`Getting Started "
"</applications/services/helpdesk/overview/getting_started>` for more "
"information on *Helpdesk* team settings and configuration."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:23
msgid ""
"Since all of the *help center* features require integration with other "
"applications, enabling any of them may result in the installation of "
"additional modules or applications."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:26
msgid ""
"Installing a new application on a *One-App-Free* database will trigger a "
"15-day trial. At the end of the trial, if a paid subscription has not been "
"added to the database, it will no longer be active or accessible."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:31
msgid "Knowledge"
msgstr "知識庫"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:33
msgid ""
"Odoo's *Knowledge* application is a collaborative library where users can "
"store, edit, and share information. The *Knowledge* app is represented "
"throughout the database by a *book* icon."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
msgid "View of a message in Helpdesk focusing on the Knowledge book icon."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:41
msgid "Enable Knowledge on a Helpdesk team"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:43
msgid ""
"To enable the *Knowledge* feature on a *Helpdesk* team, go to "
":menuselection:`Helpdesk --> Configuration --> Teams` and select a team, or "
"create a :doc:`new one "
"</applications/services/helpdesk/overview/getting_started>`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:47
msgid ""
"When a team has been selected or created, Odoo displays that team's detail "
"form."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:49
msgid ""
"On the team's detail form, scroll down to the :guilabel:`Self-Service` "
"section. Click the box next to :guilabel:`Knowledge` to activate the "
"*Knowledge* feature. When clicked, a new field labeled :guilabel:`Article` "
"appears."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:53
msgid ""
"Clicking the :guilabel:`Article` field reveals a drop-down menu. At first, "
"there is only one option in the drop-down menu titled :guilabel:`Help`, "
"which Odoo provides by default. Select :guilabel:`Help` from the drop-down "
"menu to choose this article."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:58
msgid ""
"To create a new article, go to the :menuselection:`Knowledge app`, then "
"hover the cursor next to the :guilabel:`Workspace` section heading, located "
"in the left sidebar. Moving the cursor there reveals a hidden :guilabel:`➕ "
"(plus sign)` icon."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:62
msgid ""
"Click the :guilabel:`➕ (plus sign)` to create a new article in the "
":guilabel:`Workspace`. In the upper right corner of the page, click the "
":guilabel:`Share` button, and slide the :guilabel:`Share to Web` toggle "
"switch until it reads :guilabel:`Article Published`. It can then be added to"
" a *Helpdesk* team."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:67
msgid ""
"Once an article has been created and assigned to a *Helpdesk* team, content "
"can be added and organized through the *Knowledge* app."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:71
msgid ""
":doc:`Editing Knowledge articles "
"</applications/productivity/knowledge/articles_editing>`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:74
msgid "Search articles from a Helpdesk ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:76
msgid ""
"When members of a *Helpdesk* team are trying to solve a ticket, they can "
"search through the content in the *Knowledge* app for more information on "
"the issue."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:79
msgid ""
"To search *Knowledge* articles, open a ticket — either from the *Helpdesk* "
"app dashboard, or by going to :menuselection:`Helpdesk app --> Tickets --> "
"All Tickets`, and selecting a :guilabel:`Ticket` from the list."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:83
msgid ""
"When a :guilabel:`Ticket` is selected, Odoo reveals that ticket's detail "
"form."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:85
msgid ""
"Click the :guilabel:`Knowledge (book)` icon, located above the chatter to "
"open a search window."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
msgid "View of knowledge search window from a helpdesk ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:92
msgid ""
"*Knowledge* articles can also be searched by pressing :command:`Ctrl + K` to"
" open the command palette, then typing :command:`?`, followed by the name of"
" the desired article."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:95
msgid ""
"When Odoo reveals the desired article, click it, or highlight the "
":guilabel:`Article` title, and press :command:`Enter`. This will open the "
"article in the :guilabel:`Knowledge` application."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:98
msgid "To open the article in a new tab, press :command:`Ctrl + Enter`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:101
msgid ""
"If a more in-depth search is required, press :command:`Alt + B`. That will "
"reveal a separate page, in which a more detailed search can occur."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:105
msgid "Share articles to the help center"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:107
msgid ""
"In order for a *Knowledge* article to be available to customers and website "
"visitors, it has to be published."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:111
msgid ""
"Even though the *Help* article has been enabled on a team, Odoo will not "
"share all the nested articles to the web. Individual articles intended for "
"customers **must** be published for them to be viewable on the website."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:115
msgid ""
"To publish an article, navigate to the desired article, by following the "
"above steps, and click the :guilabel:`Share` icon in the upper-right corner."
" This will reveal a menu. Slide the toggle button labeled :guilabel:`Share "
"to Web` to read :guilabel:`Article Published`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
msgid "View of a knowledge article focused on sharing and publishing options."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:124
msgid "Solve tickets with templates"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:126
msgid ""
"*Template* boxes can be added to *Knowledge* articles to allow content to be"
" reused, copied, sent as messages, or added to the description on a ticket. "
"This allows teams to maintain consistency when answering customer tickets, "
"and minimize the amount of time spent on responding to repeat questions."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:131
msgid "Add templates to articles"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:133
msgid ""
"To create a template, go to :menuselection:`Knowledge --> Help`. Click on an"
" existing nested article or create a new one by clicking the :guilabel:`➕ "
"(plus sign)` icon next to *Help*."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:136
msgid ""
"Type `/` to open the :guilabel:`Powerbox` and view a list of :doc:`commands "
"</applications/productivity/knowledge/articles_editing>`. Select or type "
"`template`. A gray template block will be added to the page. Add any "
"necessary content to this block."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
msgid "View of a template in knowledge with focus on send and copy options."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:145
msgid ""
"Templates will only display the :guilabel:`Use as description` or "
":guilabel:`Send as Message` options if they are accessed directly from "
"*Helpdesk*."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:149
msgid "Use templates in tickets"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:151
msgid ""
"Templates can be used to respond directly to a *Helpdesk* ticket as a "
"message, or to add information to the ticket's description."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:154
msgid ""
"To use templates in a *Helpdesk* ticket, first, open a ticket, either from "
"the :guilabel:`Helpdesk` dashboard or by going to :menuselection:`Helpdesk "
"--> Tickets --> All Tickets` and selecting a :guilabel:`Ticket` from the "
"list."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:158
msgid ""
"Click on the :guilabel:`Knowledge (book)` icon above the chatter for the "
"ticket. This opens a search window. In this search window, select, or search"
" for the desired article. Doing so reveals that article page in the Odoo "
"*Knowledge* application."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:162
msgid ""
"To use a template to respond to a ticket, click :guilabel:`Send as message` "
"in the upper right corner of the template box, located in the body of the "
"article."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:165
msgid ""
"Doing so opens a :guilabel:`Compose email` pop-up window. In this window, "
"select the recipients, make any necessary additions or edits to the "
"template, then click :guilabel:`Send`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:169
msgid ""
"To use a template to add information to a ticket's description, click "
":guilabel:`Use as description` in the upper right corner of the template "
"box, located in the body of the article. Doing so will not replace the "
"existing text in a ticket's description. The template will be added as "
"additional text."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:175
msgid "Community Forum"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:177
msgid ""
"A *Community Forum* provides a space for customers to answer each other's "
"questions and share information. By integrating a forum with a *Helpdesk* "
"team, tickets submitted by customers can be converted to posts and shared."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:182
msgid "Enable forums on a Helpdesk team"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:184
msgid ""
"To enable :guilabel:`Community Forums` on a *Helpdesk* team, start by "
"navigating to :menuselection:`Helpdesk app --> Configuration --> Teams` and "
"select a team, or create a :doc:`new one "
"</applications/services/helpdesk/overview/getting_started>`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:188
msgid ""
"Selecting or creating a team reveals that team's detail form. Scroll down to"
" the :guilabel:`Self-Service` section of features, and enable "
":guilabel:`Community Forum`, by checking the box beside it."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:192
msgid ""
"When activated, a new field labeled :guilabel:`Forums` appears beneath."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:194
msgid ""
"Click the empty :guilabel:`Forums` field to reveal a drop-down menu. By "
"default, there is only one option to begin with, labeled :guilabel:`Help`. "
"That is the option Odoo automatically created when the :guilabel:`Community "
"Forums` feature was enabled. Select :guilabel:`Help` from the drop-down menu"
" to enable that forum."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:199
msgid ""
"To create a new forum, type a name into the blank :guilabel:`Forums` field, "
"then click the :guilabel:`Create and Edit` option. Multiple forums can be "
"selected in this field."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:203
msgid "Set up a forum"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:205
msgid ""
"The settings on a forum are managed through either the *Website* or "
"*eLearning* applications. From the Odoo Dashboard, navigate to "
":menuselection:`Website --> Configuration --> Forums` or "
":menuselection:`eLearning --> Forum --> Forums`. In either case, select a "
"forum to edit from the list."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:210
msgid "On the forum detail form, select a mode."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:212
msgid ""
"The :guilabel:`Questions` mode allows for one answer/response for each post,"
" while :guilabel:`Discussion` mode allows for multiple responses. To limit "
"the forum to a single website, select it from the :guilabel:`Website` field."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:216
msgid ""
"Under the :guilabel:`Order and Visibility` section, in the "
":guilabel:`Options` tab, choose how the posts should be sorted, by modifying"
" the :guilabel:`Default Sort` field. Change the :guilabel:`Privacy` setting "
"to change which users will have access to the forum."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:220
msgid ""
"Below these settings, there is space to add a description for the forum. "
"This description will be visible on the website where the forum is "
"published."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
msgid "Overview of a forum's settings page in Odoo Helpdesk."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:228
msgid "Karma gains and karma related rights"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:230
msgid ""
"When users interact on forums - either through posting questions, submitting"
" answers, or upvoting responses - they earn points, called *karma*."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:233
msgid ""
"Karma points are used to build the credibility of a user within the "
"community. The more positive interactions a user has on the forum, the more "
"karma points they gain. Certain activities, such as posting without "
"validation, or editing posts, require users to have earned a specific level "
"of karma points to prove their legitimacy and trustworthiness."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:238
msgid ""
"These figures can be adjusted on the :guilabel:`Karma gains` and "
":guilabel:`Karma related rights` tabs, located on the forums detail form."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:243
msgid "Karma gains"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:245
msgid ""
"In the :guilabel:`Karma gains` tab, there are listed actions that will cause"
" users to gain (or lose) karma points. Those actions are:"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:248
msgid "Asking a question"
msgstr "提問"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:249
msgid "Question upvoted"
msgstr "支援的問題"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:250
msgid "Question downvoted"
msgstr "反對的問題"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:251
msgid "Answer upvoted"
msgstr "答案被投贊成票"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:252
msgid "Answer downvoted"
msgstr "答案被投反對票"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:253
msgid "Accepting an answer"
msgstr "接受一個答案"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:254
msgid "Answer accepted"
msgstr "已採納的答案"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:255
msgid "Answer flagged"
msgstr "標記的答案"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:257
msgid "Karma related rights"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:259
msgid ""
"In the :guilabel:`Karma related rights` tab, there are listed activities "
"that users cannot complete, without having a specific level of karma points."
" Those activities are:"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:262
msgid "Ask questions"
msgstr "提問"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:263
msgid "Answer questions"
msgstr "回答問題"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:264
msgid "Upvote"
msgstr "支援"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:265
msgid "Downvote"
msgstr "反對"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:266
msgid "Edit own posts"
msgstr "編輯自己的貼文"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:267
msgid "Edit all posts"
msgstr "編輯所有的貼文"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:268
msgid "Close own posts"
msgstr "關閉自己的貼文"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:269
msgid "Close all posts"
msgstr "關閉所有的貼文"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:270
msgid "Delete own posts"
msgstr "刪除自己的貼文"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:271
msgid "Delete all posts"
msgstr "刪除所有貼文"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:272
msgid "Nofollow links"
msgstr "不能跟貼的連結"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:273
msgid "Accept an answer on own question"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:274
msgid "Accept an answer to all questions"
msgstr "可接受對所有提問的統一回答"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:275
msgid "Editor features: image and links"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:276
msgid "Comment on own posts"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:277
msgid "Comment on all posts"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:278
msgid "Convert own answers to comments (and vice versa)"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:279
msgid "Convert all answers to comments (and vice versa)"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:280
msgid "Unlink own comments"
msgstr "刪除自己的評論"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:281
msgid "Unlink all comments"
msgstr "刪除所有評論"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:282
msgid "Ask questions without validation"
msgstr "提出沒有驗證的問題"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:283
msgid "Flag a post as offensive"
msgstr "標記無禮的貼文"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:284
msgid "Moderate posts"
msgstr "審核貼文"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:285
msgid "Change question tags"
msgstr "改變問題標籤"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:286
msgid "Create new tags"
msgstr "建立新標籤"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:289
msgid "Create a forum post from a Helpdesk ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:291
msgid ""
"When a *Helpdesk* team has a *Forum* enabled, tickets submitted to that team"
" can be converted to forum posts."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:294
msgid ""
"To do that, select a ticket, either from a team's pipeline or from "
":menuselection:`Tickets --> All Tickets` in the :guilabel:`Helpdesk` "
"application."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:297
msgid ""
"At the top of the ticket detail form, click the :guilabel:`Share on Forum` "
"button."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
msgid ""
"Overview of the Forums page of a website to show the available ones in Odoo "
"Helpdesk."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:303
msgid ""
"When clicked, a pop-up appears. Here, the post and title can be edited to "
"correct any typos, or modified to remove any proprietary or client "
"information. :guilabel:`Tags` can also be added to help organize the post in"
" the forum, making it easier for users to locate during a search. When all "
"adjustments have been made, click :guilabel:`Create and View Post`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:309
msgid "eLearning"
msgstr "數位教學"
#: ../../content/applications/services/helpdesk/overview/help_center.rst:311
msgid ""
"Odoo *eLearning* courses offer customers additional training and content in "
"the form of videos, presentations, and certifications/quizzes. Providing "
"additional training enables customers to work through issues and find "
"solutions on their own. They can also develop a deeper understanding of the "
"services and products they are using."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:317
msgid "Enable eLearning courses on a Helpdesk team"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:319
msgid ""
"To enable *eLearning* courses on a *Helpdesk* team, go to "
":menuselection:`Helpdesk --> Configuration --> Teams` and select a team, or "
"create a :doc:`new one "
"</applications/services/helpdesk/overview/getting_started>`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:323
msgid ""
"On the team's settings page, scroll to the :guilabel:`Self-Service` section,"
" and check the box next to :guilabel:`eLearning`. A new field will appear "
"below, labeled :guilabel:`Courses`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:326
msgid ""
"Click the empty field next to :guilabel:`Courses` beneath the "
":guilabel:`eLearning` feature to reveal a drop-down menu. Select an "
"available course from the drop-down menu, or type a title into the field, "
"and click :guilabel:`Create and edit` to create a new course from this page."
" Multiple courses can be assigned to a single team."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:332
msgid "Create an eLearning course"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:334
msgid ""
"A new *eLearning* course can be created from the :guilabel:`Helpdesk` team's"
" settings page, as in the step above, or from the *eLearning* app."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:337
msgid ""
"To create a course directly through the *eLearning* application, navigate to"
" :menuselection:`eLearning --> New`. This reveals a blank course template "
"that can be customized and modified as needed."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:341
msgid ""
"On the course template page, add a :guilabel:`Course Title`, and below that,"
" :guilabel:`Tags`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:343
msgid ""
"Click on the :guilabel:`Options` tab. Under :guilabel:`Access Rights`, "
"choose the :guilabel:`Enroll Policy`. This determines which users will be "
"allowed to take the course. Under :guilabel:`Display`, choose the course "
":guilabel:`Type` and :guilabel:`Visibility`. The :guilabel:`Visibility` "
"setting determines whether the course will be available to public site "
"visitors or members."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:349
msgid "Add content to an eLearning course"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:351
msgid ""
"To add content to a course, click the :guilabel:`Content` tab and select "
":guilabel:`Add Content`. Choose the :guilabel:`Content Type` from the drop-"
"down menu and upload the file, or paste the link, where instructed. Click "
":guilabel:`Save` when finished. Click :guilabel:`Add Section` to organize "
"the course in sections."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
msgid "View of a course being published for Odoo Helpdesk."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:361
msgid ""
"In order to add a certification to a course, go to :menuselection:`eLearning"
" --> Configuration --> Settings`, check the box labeled "
":guilabel:`Certifications`, and :guilabel:`Save` to activate the setting."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:366
msgid ""
"`Odoo Tutorials: eLearning <https://www.odoo.com/slides/elearning-56>`_"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:369
msgid "Publish an eLearning course"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:371
msgid ""
"To allow customers to enroll in a course, both the course and the contents "
"need to be published."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:373
msgid ""
"If the course is published, but the contents of the course are not "
"published, customers can enroll in the course on the website, but they won't"
" be able to view any of the course content. Knowing this, it may be "
"beneficial to publish the course first if the course contents are intended "
"to be released over time, such as classes with a weekly schedule."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:378
msgid ""
"To make the entire course available at once, each piece of course content "
"must be published first, then the course can be published."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:381
msgid ""
"To publish a course, choose a course from the *eLearning* dashboard. On the "
"course template page, click the :guilabel:`Go to Website` smart button."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:384
msgid ""
"This will reveal the front end of the course's web page. At the top of the "
"course web page, move the :guilabel:`Unpublished` toggle switch to "
":guilabel:`Published`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:388
msgid "Publish eLearning course contents from the back-end"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:390
msgid ""
"To publish *eLearning* course content from the back-end, choose a course "
"from the *eLearning* dashboard. On the course template page, click the "
":guilabel:`Published Contents` smart button."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:393
msgid ""
"Doing so reveals a separate page displaying all the published content "
"related to that course. Remove the default :guilabel:`Published` filter from"
" the search bar in the upper-right corner, to reveal all the content related"
" to the course - even the non-published content."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:397
msgid ""
"Click the :guilabel:`≣ (List View)` icon in the upper-right corner, directly"
" beneath the search bar to switch to list view."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:400
msgid ""
"While in :guilabel:`List View`, there is a checkbox on the far left of the "
"screen, above the listed courses, to the left of the :guilabel:`Title` "
"column. When that checkbox is clicked, all the course contents are selected "
"at once."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst:404
msgid ""
"With all the course content selected, double click any of the boxes in the "
":guilabel:`Is Published` column. This reveals a pop-up window, asking for "
"confirmation that all selected records are intended to be published. Click "
":guilabel:`OK` to automatically publish all course content."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
msgid "View of a course contents being published in Odoo Helpdesk back-end."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:3
msgid "Customer ratings"
msgstr ""
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