[I18N] Update translation terms from Transifex
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@@ -5,15 +5,16 @@
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#
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# Translators:
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# Layna Nascimento, 2023
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# Martin Trigaux, 2023
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#
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#, fuzzy
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo 16.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2023-05-15 06:38+0000\n"
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"POT-Creation-Date: 2023-07-03 09:37+0000\n"
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"PO-Revision-Date: 2023-05-22 07:33+0000\n"
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"Last-Translator: Layna Nascimento, 2023\n"
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"Last-Translator: Martin Trigaux, 2023\n"
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"Language-Team: Portuguese (Brazil) (https://app.transifex.com/odoo/teams/41243/pt_BR/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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@@ -132,3 +133,503 @@ msgid ""
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"If the barcode scanner is connected directly to a computer, it must be "
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"configured to use the computer's keyboard layout."
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msgstr ""
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#: ../../content/applications/hr/employees.rst:7
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msgid "Employees"
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msgstr "Funcionários"
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#: ../../content/applications/hr/employees.rst:9
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msgid ""
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"Odoo *Employees* organizes a company's employee records, contracts, and "
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"departments."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:3
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msgid "Add a new employee"
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msgstr "Adicione um novo funcionário"
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#: ../../content/applications/hr/employees/new_employee.rst:5
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msgid ""
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"When a new employee is hired, the first step is to create a new employee "
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"form. Starting in the :menuselection:`Employees` app default view, click the"
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" :guilabel:`Create` button to access a new employee form. Fill out the "
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"required information (underlined in bold) and any additional details, then "
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"click :guilabel:`Save`."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst-1
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msgid "Create a new employee card."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:15
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msgid ""
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"The current company phone number and name is populated in the "
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":guilabel:`Work Phone` and :guilabel:`Company` fields."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:19
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msgid "General information"
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:22
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msgid "Required fields"
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:24
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msgid ":guilabel:`Name`: Enter the employee's name."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:25
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msgid ""
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":guilabel:`Company`: Select the company from the drop-down menu that the new"
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" employee is hired by, or create a new company by typing the name in the "
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"field."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:27
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msgid ""
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":guilabel:`Working Hours`: In the :guilabel:`Work Information` tab, select "
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"the desired :guilabel:`Working Hours` from the drop-down menu."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst-1
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msgid "Working Hours are located in the Work Information tab."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:35
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msgid ""
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":guilabel:`Working Hours` are related to a company's working times, and an "
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"employee cannot have working hours that are outside of a company's working "
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"times."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:38
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msgid ""
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"Each individual working time is company-specific, so for multi-company "
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"databases, each company needs to have its own working hours set."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:41
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msgid ""
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"If an employee's working hours are not configured as a working time for the "
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"company, new working times can be added, or existing working times can be "
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"modified. To add or modify a working time, go to the :menuselection:`Payroll"
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" app --> Configuration --> Working Times`, and add a new working time or "
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"edit an existing one."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:46
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msgid ""
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"After the new working time is created, set the working hours for the "
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"employee."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:49
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msgid "Optional fields"
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:51
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msgid ""
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":guilabel:`Photo`: In the top right image box of the employee card, click on"
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" the :guilabel:`✏️ (pencil)` edit icon to select a photo to upload."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:53
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msgid ":guilabel:`Job Position`: Enter the employee's job position title."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:54
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msgid ""
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"Tags: Click on a tag in the drop-down menu to add any tags applicable to the"
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" employee. Any tag can be created in this field by typing it in. Once "
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"created, the new tag is available for all employee cards. There is no limit "
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"to the amount of tags that can be added."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:57
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msgid ""
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"Work Contact Information: Enter the employees :guilabel:`Work Mobile`, "
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":guilabel:`Work Phone`, :guilabel:`Work Email`, and/or :guilabel:`Company` "
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"name."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:59
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msgid ""
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":guilabel:`Department`: Select the employee's department from the drop-down "
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"menu."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:60
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msgid ""
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":guilabel:`Manager`: Select the employee's manager from the drop-down menu."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:61
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msgid ""
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":guilabel:`Coach`: Select the employee's coach from the drop-down menu."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:64
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msgid ""
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"After a :guilabel:`Manager` is selected, if the :guilabel:`Coach` field is "
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"blank, the selected manager automatically populates the :guilabel:`Coach` "
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"field."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:68
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msgid ""
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"To make edits to the selected :guilabel:`Department`, :guilabel:`Manager`, "
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":guilabel:`Coach`, or :guilabel:`Company`, click the :guilabel:`External "
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"Link` button next to the respective selection. The :guilabel:`External Link`"
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" button opens the selected form, allowing for modifications. Click "
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":guilabel:`Save` after any edits are made."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:74
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msgid "Additional information tabs"
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:77
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msgid "Resumé tab"
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:80
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msgid "Resumé"
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msgstr "Currículo"
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#: ../../content/applications/hr/employees/new_employee.rst:82
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msgid ""
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"Next, the employee's work history is entered in the :guilabel:`Resumé` tab. "
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"Each previous experience must be entered individually. Click "
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":guilabel:`Create a New Entry`, and the :guilabel:`Create Resumé lines` form"
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" appears. Enter the following information, then click the :guilabel:`Save & "
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"Close` button if there is only one entry to add, or click the "
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":guilabel:`Save & New` button to save the current entry and create another "
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"line."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst-1
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msgid "Add information for the previous work experience in this form."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:92
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msgid ":guilabel:`Name`: Type in the name of the previous work experience."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:93
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msgid ""
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":guilabel:`Type`: From the drop-down menu, select either "
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":guilabel:`Experience`, :guilabel:`Education`, :guilabel:`Internal "
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"Certification`, :guilabel:`Internal Training`, or type in a new entry."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:96
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msgid ""
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":guilabel:`Display Type`: Select either :guilabel:`Classic`, "
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":guilabel:`Certification`, or :guilabel:`Course` from the drop-down menu."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:98
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msgid ""
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":guilabel:`Date Start` and :guilabel:`Date End`: Enter the start and end "
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"dates for the work experience. To select a date, use the :guilabel:`< "
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"(left)` and :guilabel:`> (right)` arrow icons to scroll to the desired "
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"month, then click on the day to select it."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:101
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msgid ":guilabel:`Description`: Enter any relevant details in the field."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:104
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msgid "Skills"
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msgstr "Habilidades"
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#: ../../content/applications/hr/employees/new_employee.rst:106
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msgid ""
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"An employee's skills can be entered in the :guilabel:`Resumé` tab in the "
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"same manner a resumé line is created. Click the :guilabel:`Create a New "
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"Entry` button under :guilabel:`Skills` and a :guilabel:`Create Skills` form "
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"appears. Fill in the information, then click the :guilabel:`Save & Close` "
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"button if there is only one entry to add, or click the :guilabel:`Save & "
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"New` button to save the current entry and immediately create a new entry."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst-1
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msgid "Create a new skill for the employee."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:116
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msgid ""
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":guilabel:`Skill Type`: Select from the drop-down menu either "
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":guilabel:`Languages`, :guilabel:`Dev`, :guilabel:`Music`, "
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":guilabel:`Marketing`, or type in a new skill type. After entering the new "
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"skill type, an option to :guilabel:`Create` the skill or :guilabel:`Create "
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"and Edit` the skill appears. Click :guilabel:`Create and Edit`, and a pop-up"
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" for the specific skill type appears. This can also be accessed with the "
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":guilabel:`External Link` button next to the new skill. This form allows for"
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" the creation of specific skills and levels. Click :guilabel:`Add a line` "
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"and enter the information for the new skill, then repeat for all other added"
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" skills. Repeat this process for the :guilabel:`Levels` section. Click "
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":guilabel:`Add a line` to add each level and progress."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:0
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msgid "Add a new skill and levels."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:131
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msgid ""
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"To add a math skill set, enter `Math` in the :guilabel:`Name` field. In the "
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":guilabel:`Skills` field, enter `Algebra`, `Calculus`, and `Trigonometry`. "
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"And, in the :guilabel:`Levels` field enter `beginner`, `intermediate`, and "
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"`expert`. Then, either click :guilabel:`Save & Close` or :guilabel:`Save & "
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"New`."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:136
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msgid ""
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":guilabel:`Skill`: The corresponding skills associated with the selected "
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":guilabel:`Skill Type` appear in a drop-down menu. For example, selecting "
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":guilabel:`Language` as the :guilabel:`Skill Type` presents a variety of "
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"languages to select from under the :guilabel:`Skills` field. Select the "
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"appropriate pre-configured skill, or type in a new one."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:140
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msgid ""
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":guilabel:`Skill Level`: Pre-defined skill levels associated with the "
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"selected :guilabel:`Skill Type` appear in a drop-down menu. Select a level "
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"or create a new skill level by typing it in."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:142
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msgid ""
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":guilabel:`Progress`: Progress is automatically selected based on the "
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"selected :guilabel:`Skill Level`. Skill levels and progress can be modified "
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"in the :guilabel:`Skill Type` pop-up form, which is accessed via the "
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":guilabel:`External Link` button next to :guilabel:`Skill Type` field."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:146
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msgid ""
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"To delete any line from the :guilabel:`Resumé` tab, click the :guilabel:`🗑️ "
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"(trash can)` delete icon to delete the entry. Add a new line by clicking the"
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" :guilabel:`ADD` button next to the corresponding section."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:151
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msgid "Work information tab"
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:153
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msgid ""
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":guilabel:`Location`: Select the :guilabel:`Work Address` from the drop-down"
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" menu. The :guilabel:`External Link` button opens up the selected company "
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"form in a window, and allows for editing. The :guilabel:`Work Location` is "
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"where any specific location details should be noted, such as a floor, or "
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"building."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:157
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msgid ""
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":guilabel:`Approvers`: Using the drop-down menus, select the employees "
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"responsible for approving :guilabel:`Time Off`, :guilabel:`Expenses`, and "
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":guilabel:`Timesheets` for the employee. The :guilabel:`External Link` "
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"button opens a form with the approver's :guilabel:`Name`, :guilabel:`Email "
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"Address`, :guilabel:`Company`, :guilabel:`Phone`, and :guilabel:`Mobile` "
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"fields. These can be modified, if needed. Click :guilabel:`Save` after "
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"making any edits."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:162
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msgid ""
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":guilabel:`Schedule`: Select the :guilabel:`Working Hours` (required) and "
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":guilabel:`Timezone` for the employee. The :guilabel:`External Link` button "
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"opens up a detailed view of the specific daily working hours. Working hours "
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"can be created, modified, or deleted here. Global time off (such as "
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"holidays) can be entered in the :guilabel:`Global Time Off` tab. Click "
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":guilabel:`Add a line` to add a new global time off."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:167
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msgid ""
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":guilabel:`Planning`: Click on a planning role from the drop-down menu for "
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"both the :guilabel:`Default Planning Role` and the :guilabel:`Planning "
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"Roles` fields to add a role. There is no limit to the amount of "
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":guilabel:`Planning Roles` that can be selected for an employee, but there "
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"can only be one :guilabel:`Default Planning Role`. The default is the "
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"*typical* role that the employee performs, where the :guilabel:`Planning "
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"Roles` are *all* the specific roles the employee is able to perform."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:0
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msgid "Add the work information to the Work Information tab."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:179
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msgid "Private information tab"
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:181
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msgid ""
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"No information in the :guilabel:`Private Information` tab is required, "
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"however, some information in this section may be critical for the company's "
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"payroll department. In order to properly process payslips and ensure all "
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"deductions are accounted for, the employee's personal information should be "
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"entered."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:186
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msgid ""
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"Here, the employee's :guilabel:`Private Contact`, :guilabel:`Marital "
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"Status`, :guilabel:`Emergency Contact`, :guilabel:`Education`, "
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":guilabel:`Citizenship`, :guilabel:`Dependant`, and :guilabel:`Work Permit` "
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"information is entered. Fields are entered either using a drop-down menu, "
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"clicking a check box, or typing in the information."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:191
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msgid ""
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":guilabel:`Private Contact`: Enter the :guilabel:`Address` for the employee."
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" The selection can be made with the drop-down menu. If the information is "
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"not available, type in the name for the new address. To edit the new "
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"address, click the :guilabel:`External Link` button to open the address "
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"form. On the address form, enter the necessary details, then click "
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":guilabel:`Save`. Some other information in the :guilabel:`Private Contact` "
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"section may auto-populate, if the address is already listed in the drop-down"
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" menu."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:197
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msgid ""
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":guilabel:`Marital Status`: Select either :guilabel:`Single`, "
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":guilabel:`Married`, :guilabel:`Legal Cohabitant`, :guilabel:`Widower`, or "
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":guilabel:`Divorced` from the drop-down menu."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:200
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msgid ""
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":guilabel:`Emergency Contact`: Type in the name and phone number of the "
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"employee's emergency contact."
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msgstr ""
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#: ../../content/applications/hr/employees/new_employee.rst:202
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msgid ""
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||||
":guilabel:`Education`: Select the highest level of education completed by "
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"the employee from the :guilabel:`Certificate Level` drop-down menu. Options "
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"include :guilabel:`Graduate`, :guilabel:`Bachelor`, :guilabel:`Master`, "
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||||
":guilabel:`Doctor`, or :guilabel:`Other`. Type in the :guilabel:`Field of "
|
||||
"Study`, and the name of the :guilabel:`School` in the respective fields."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:206
|
||||
msgid ""
|
||||
":guilabel:`Citizenship`: This section houses all the information relevant to"
|
||||
" the citizenship of the employee. Some selections use a drop-down menu, as "
|
||||
"does the :guilabel:`Nationality (Country)`, :guilabel:`Gender`, and "
|
||||
":guilabel:`Country of Birth` sections. The :guilabel:`Date of Birth` uses a "
|
||||
"calendar module to select the date. First, click on the name of the month, "
|
||||
"then the year, to access the year ranges. Use the :guilabel:`< (left)` and "
|
||||
":guilabel:`> (right)` arrow icons, navigate to the correct year range, and "
|
||||
"click on the year. Next, click on the month. Last, click on the day to "
|
||||
"select the date. Type in the information for the :guilabel:`Identification "
|
||||
"No`, :guilabel:`Passport No`, and :guilabel:`Place of Birth` fields. If the "
|
||||
"employee is :guilabel:`Disabled` or a :guilabel:`Nonresident`, click the "
|
||||
"check box next to the respective fields."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:216
|
||||
msgid ""
|
||||
":guilabel:`Dependant`: If the employee has any dependants, that information "
|
||||
"is entered here. Type in the number of children the employee has, and check "
|
||||
"the boxes next to :guilabel:`Disabled Children` and/or :guilabel:`Other "
|
||||
"Dependent People` if applicable."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:219
|
||||
msgid ""
|
||||
":guilabel:`Work Permit`: If the employee has a work permit, enter the "
|
||||
"information in this section. Type in the :guilabel:`Visa No` and/or "
|
||||
":guilabel:`Work Permit No` in the corresponding fields. Using the calendar "
|
||||
"module, select the :guilabel:`Visa Expire Date` to enter the expiration "
|
||||
"date."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst-1
|
||||
msgid "Add the private information to the Private Information tab."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:228
|
||||
msgid "HR settings tab"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:230
|
||||
msgid ""
|
||||
"This tab provides various fields for different information, depending on the"
|
||||
" country the company is located. Different fields are configured for "
|
||||
"different locations, however some sections appear regardless."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:234
|
||||
msgid ""
|
||||
":guilabel:`Status`: If applicable, select a :guilabel:`Related User`, "
|
||||
":guilabel:`Job Position`, and :guilabel:`Language` with the drop-down menus."
|
||||
" Type in the :guilabel:`Registration Number of the Employee`, and the "
|
||||
":guilabel:`NIF Country Code` if available."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:237
|
||||
msgid ""
|
||||
":guilabel:`Fleet`: If the employee has access to a company car, enter the "
|
||||
":guilabel:`Mobility Card` information here."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:239
|
||||
msgid ""
|
||||
":guilabel:`Timesheets`: Enter the employee's cost per hour in a $XX.XX "
|
||||
"format. This is factored in when the employee is working at a work center. "
|
||||
"This value affects the employee's pay, and may also affect manufacturing "
|
||||
"costs for a product, if the value of the manufactured product is not a fixed"
|
||||
" amount."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:243
|
||||
msgid ""
|
||||
":guilabel:`Attendance`: This section may only appear for Belgian companies. "
|
||||
"Enter the :guilabel:`INSZ or BIS` number if applicable. :guilabel:`Badge ID`"
|
||||
" and a :guilabel:`PIN Code` can be entered here, if the employee needs/has "
|
||||
"one. Click :guilabel:`Generate` next to the :guilabel:`Badge ID` to create a"
|
||||
" badge ID."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst-1
|
||||
msgid ""
|
||||
"Enter any information prompted in the HR Settings tab for the employee."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:253
|
||||
msgid "Personal documents tab"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:255
|
||||
msgid ""
|
||||
"The :guilabel:`Personal Documents` tab is only displayed for certain "
|
||||
"countries. If this tab is not visible, it is not applicable to the company's"
|
||||
" location."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst:258
|
||||
msgid ""
|
||||
"Add a file for the employee's :guilabel:`ID Card Copy`, :guilabel:`Driving "
|
||||
"License`, :guilabel:`Mobile Subscription Invoice`, :guilabel:`SIM Card "
|
||||
"Copy`, and :guilabel:`Internet Subscription Invoice` by clicking the "
|
||||
":guilabel:`Upload Your File` button next to the corresponding field. File "
|
||||
"types that can be accepted are :file:`.jpg`, :file:`.png`, and :file:`.pdf`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/hr/employees/new_employee.rst-1
|
||||
msgid ""
|
||||
"Upload personal documents for the employee in the Personal Documents tab, either a jpg,\n"
|
||||
"png, or pdf."
|
||||
msgstr ""
|
||||
|
||||
File diff suppressed because it is too large
Load Diff
@@ -16,7 +16,7 @@ msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo 16.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2023-05-02 14:02+0000\n"
|
||||
"POT-Creation-Date: 2023-07-03 09:37+0000\n"
|
||||
"PO-Revision-Date: 2022-10-04 12:54+0000\n"
|
||||
"Last-Translator: Layna Nascimento, 2023\n"
|
||||
"Language-Team: Portuguese (Brazil) (https://app.transifex.com/odoo/teams/41243/pt_BR/)\n"
|
||||
@@ -1207,137 +1207,137 @@ msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:5
|
||||
msgid ""
|
||||
"Delivering marketing campaigns to the *right* audience is paramount when "
|
||||
"trying to grow a business. The :guilabel:`Odoo Marketing Automation` "
|
||||
"application helps marketers to do just that by providing filtering tools, "
|
||||
"that can be as simple or as complex as necessary, to reach the right "
|
||||
"customers at the right time."
|
||||
"Delivering marketing campaigns to the right audience is paramount when "
|
||||
"trying to grow a business. The Odoo *Marketing Automation* application helps"
|
||||
" marketers to do just that by providing detailed filtering tools, which can "
|
||||
"be as simple (or as complex) as necessary, to reach the right customers at "
|
||||
"the right time."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:11
|
||||
msgid "Work with target filters"
|
||||
msgid "Configure target filters"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:13
|
||||
msgid ""
|
||||
"When configuring the filters on a marketing campaign, there are some options"
|
||||
" that have an arrow icon beside them. The arrow signifies that the filter "
|
||||
"has more refined parameters within it."
|
||||
"When configuring the target filters on a marketing campaign, there are some "
|
||||
"options that have an :guilabel:`> (arrow)` icon beside them. The "
|
||||
":guilabel:`> (arrow)` icon signifies that the particular filter has more "
|
||||
"refined parameters within it that can be customized."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst-1
|
||||
msgid "The drop-down filter menu in the Marketing Automation application."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:20
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:21
|
||||
msgid ""
|
||||
"Filters can be extended by adding *branches* and *nodes*. A *node* adds "
|
||||
"another filtering parameter to a group of targeting conditions (e.g. a new "
|
||||
"line), and a *branch* creates a narrowly refined cluster of parameters, "
|
||||
"allowing filters to be grouped with *Any* or *All* statements."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:24
|
||||
msgid "Every time a new branch is created, there are two options:"
|
||||
"allowing filters to be grouped with :guilabel:`ANY` or :guilabel:`ALL` "
|
||||
"statements."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:26
|
||||
msgid "Every time a new branch is created, there are two options:"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:28
|
||||
msgid ""
|
||||
"Either the records can match :guilabel:`ALL` criteria for the upcoming rules"
|
||||
" (an AND statement where all criteria must match)."
|
||||
" (creating an AND statement where *all* criteria must match)."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:29
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:30
|
||||
msgid ""
|
||||
"Or, the records can match :guilabel:`ANY` criteria for the upcoming rules "
|
||||
"(an OR statement where only one of the criteria must match)."
|
||||
"(creating an OR statement where *only one* of the criteria must match)."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:32
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:33
|
||||
msgid ""
|
||||
"To change between these two options, simply click the drop-down arrow icon "
|
||||
"in the green box and select :guilabel:`Any` or :guilabel:`All`."
|
||||
"in the green box and select :guilabel:`ANY` or :guilabel:`ALL`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:35
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:36
|
||||
msgid ""
|
||||
"To add a node, click on the :guilabel:`+ (plus sign icon)` and to add "
|
||||
"another branch click on the :guilabel:`... (ellipses icon)`. To exclude a "
|
||||
":guilabel:`node` (or a :guilabel:`branch`), click on :guilabel:`x (delete)`."
|
||||
"To add a node, click on the :guilabel:`➕ (plus sign)` icon, and to add "
|
||||
"another branch click on the :guilabel:`⋯ (ellipses)` icon. To exclude a node"
|
||||
" or a branch, click on :guilabel:`✖ (delete)` icon to delete it."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:44
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:45
|
||||
msgid "Use cases"
|
||||
msgstr "Casos de uso"
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:46
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:47
|
||||
msgid ""
|
||||
"The following scenarios below outline different combinations of filters a "
|
||||
"The following scenarios outline different combinations of filters a "
|
||||
"marketing campaign might commonly use."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:50
|
||||
msgid ""
|
||||
"Scenario #1: Narrow the target down to new opportunities in the pipeline"
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:51
|
||||
msgid "Scenario #1: Narrow target down to new opportunities in the pipeline"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:52
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:53
|
||||
msgid ""
|
||||
"While in Edit mode on a campaign template form, select the "
|
||||
":guilabel:`Target` field, and click :guilabel:`Search More` from the drop-"
|
||||
"down menu. Then, search for :guilabel:`Lead/Opportunity` and select it."
|
||||
"While in *Edit mode* on a campaign template form (by clicking the "
|
||||
":guilabel:`Edit` button), select the :guilabel:`Target` field, and click "
|
||||
":guilabel:`Search More` from the drop-down menu. Then, search for "
|
||||
":guilabel:`Lead/Opportunity`, and select it."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:56
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:57
|
||||
msgid ""
|
||||
"Next, click :guilabel:`Add Filter` in the :guilabel:`Filter` field. Click on"
|
||||
" the default :guilabel:`ID` filter option in the first portion of the filter"
|
||||
" equation. Doing so reveals a drop-down menu full of filter options. From "
|
||||
"this drop-down, scroll down (or search for) :guilabel:`Type`."
|
||||
"Next, click :guilabel:`Add Filter` in the :guilabel:`Filter` field. Then, "
|
||||
"click on the default :guilabel:`ID` filter option in the first portion of "
|
||||
"the filter equation. Doing so reveals a drop-down menu full of filter "
|
||||
"options. From this drop-down, scroll down (or search for) :guilabel:`Type`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:61
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:62
|
||||
msgid ""
|
||||
"Keep the second portion of the filter equation on the default :guilabel:`= "
|
||||
"(equal sign)`."
|
||||
"Keep the second portion of the filter equation on the default :guilabel:`🟰 "
|
||||
"(equal sign)` icon."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:63
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:64
|
||||
msgid ""
|
||||
"Then, change the third (and final) portion of the filter equation from "
|
||||
"Next, change the third (and final) portion of the filter equation from "
|
||||
":guilabel:`Lead` to :guilabel:`Opportunity`. The number of "
|
||||
":guilabel:`Records` that fit this specific filter equation will change as "
|
||||
"the equation is customized."
|
||||
":guilabel:`Records` that fit this specific filter equation changes as the "
|
||||
"equation is customized."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:67
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:103
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:68
|
||||
msgid ""
|
||||
"Add another node to this filter by clicking the :guilabel:`+ (plus sign)` to"
|
||||
" the right of the equation."
|
||||
"Add another node to this filter by clicking the :guilabel:`➕ (plus sign)` "
|
||||
"icon to the right of the equation."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:70
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:71
|
||||
msgid ""
|
||||
"With \"new\" opportunities being the target of this filter, the second node "
|
||||
"will focus on only locating opportunities that are in the :guilabel:`New` "
|
||||
"will focus on *only* locating opportunities that are in the :guilabel:`New` "
|
||||
"stage of the pipeline. To do that, select the default :guilabel:`ID` from "
|
||||
"the first portion of the second filter equation, and scroll down (or search "
|
||||
"for) :guilabel:`Stage` from the field drop-down menu."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:75
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:76
|
||||
msgid ""
|
||||
"Once again, leave the second portion of the filter equation on :guilabel:`= "
|
||||
"(equal sign)`."
|
||||
"Once again, leave the second portion of the filter equation on :guilabel:`🟰 "
|
||||
"(equal sign)` icon."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:77
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:78
|
||||
msgid ""
|
||||
"Lastly, highlight the default value in the third (and final) portion of the "
|
||||
"second filter equation and type in :guilabel:`New`. With that completed, "
|
||||
"Odoo will only target opportunities that are in the \"New\" stage of the "
|
||||
"pipeline."
|
||||
"second filter equation, and type in `New`. With that in place, Odoo only "
|
||||
"targets opportunities that are in the \"New\" stage of the pipeline."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst-1
|
||||
@@ -1345,21 +1345,21 @@ msgid ""
|
||||
"A standard scenario using filters in the Odoo Marketing Automation app."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:86
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:87
|
||||
msgid ""
|
||||
"Scenario #2: Narrow the target down to the event attendees that purchased a "
|
||||
"specific ticket"
|
||||
"Scenario #2: Narrow down target to event attendees who purchased a specific "
|
||||
"ticket"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:88
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:89
|
||||
msgid ""
|
||||
"While in Edit mode on a campaign template form, select the "
|
||||
":guilabel:`Target` field, and click :guilabel:`Search More` from the drop-"
|
||||
"down menu. Then, scroll down (or search for) :guilabel:`Event` and select "
|
||||
"it."
|
||||
"While in *Edit mode* on a campaign template form (by clicking the "
|
||||
":guilabel:`Edit` button), select the :guilabel:`Target` field, and click "
|
||||
":guilabel:`Search More` from the drop-down menu. Then, scroll down (or "
|
||||
"search for) :guilabel:`Event`, and select it."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:92
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:93
|
||||
msgid ""
|
||||
"Next, click :guilabel:`Add Filter` in the :guilabel:`Filter` field. Click on"
|
||||
" the default :guilabel:`ID` filter option in the first portion of the filter"
|
||||
@@ -1367,42 +1367,52 @@ msgid ""
|
||||
"this drop-down, scroll down (or search for) :guilabel:`Event`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:97
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:98
|
||||
msgid ""
|
||||
"Click the the default :guilabel:`= (equal sign)` in the second portion of "
|
||||
"the filter equation. This reveals a drop-down menu. On this menu, select "
|
||||
":guilabel:`contains`."
|
||||
"Click the default :guilabel:`🟰 (equal sign)` icon in the second portion of "
|
||||
"the filter equation. This reveals a drop-down menu. From this drop-down "
|
||||
"menu, select :guilabel:`contains`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:100
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:101
|
||||
msgid ""
|
||||
"In the third (and final) empty portion of the filter equation, type in the "
|
||||
"name of the event(s) that you would like Odoo to consider for this campaign "
|
||||
"filter."
|
||||
"name of the event(s) that Odoo should consider for this campaign filter."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:106
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:104
|
||||
msgid ""
|
||||
"Then, add another node to this filter by clicking the :guilabel:`➕ (plus "
|
||||
"sign)` icon to the right of the equation."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:107
|
||||
msgid ""
|
||||
"The second node will focus on targeting this campaign to attendees who "
|
||||
"purchase a specific type of ticket to the aforementioned event(s) in the "
|
||||
"first filter equation. To do that, select the default :guilabel:`ID` from "
|
||||
"the first portion of the second filter equation, and scroll down (or search "
|
||||
"for) :guilabel:`Event Ticket` from the field drop-down menu. Then, in that "
|
||||
"same drop-down menu, select :guilabel:`Name`."
|
||||
"purchase a specific type of ticket to the aforementioned event(s) mentioned "
|
||||
"in the first filter equation."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:112
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:110
|
||||
msgid ""
|
||||
"Once again, click the the default :guilabel:`= (equal sign)` in the second "
|
||||
"To do that, select the default :guilabel:`ID` from the first portion of the "
|
||||
"second filter equation, and scroll down (or search for) :guilabel:`Event "
|
||||
"Ticket` from the field drop-down menu. Then, in that same drop-down menu, "
|
||||
"select :guilabel:`Name`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:114
|
||||
msgid ""
|
||||
"Once again, click the default :guilabel:`🟰 (equal sign)` icon in the second "
|
||||
"portion of the filter equation, and select :guilabel:`contains`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:115
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst:117
|
||||
msgid ""
|
||||
"Lastly, in the third (and final) portion of the second filter equation, "
|
||||
"which will be blank, type in the name of the ticket type that should be used"
|
||||
" for the filter. In this case, :guilabel:`Standard` is the name of the event"
|
||||
" ticket type for this sample filter."
|
||||
"which is blank, type in the name of the ticket type that should be used for "
|
||||
"the filter. In this case, :guilabel:`Standard` is the name of the event "
|
||||
"ticket type for this sample filter."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/target_audience.rst-1
|
||||
@@ -1410,7 +1420,7 @@ msgid "An event ticket filter in the Odoo Marketing Automation application."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:3
|
||||
msgid "Testing and running a campaign"
|
||||
msgid "Testing/running campaigns"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:5
|
||||
@@ -1421,58 +1431,83 @@ msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:8
|
||||
msgid ""
|
||||
"First, open the :guilabel:`Marketing Automation` application and click on a "
|
||||
"campaign. Make sure the campaign already has activities configured on it (or"
|
||||
" build a campaign by following the directions here on :doc:`this "
|
||||
"documentation <workflow_activities>`). To start a test, click the "
|
||||
":guilabel:`Launch a Test` button at the top of the template form."
|
||||
"First, open the :menuselection:`Marketing Automation` application, and "
|
||||
"select the desired campaign, which reveals that campaign's detail form."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:11
|
||||
msgid ""
|
||||
"On the campaign detail form, make sure the campaign already has activities "
|
||||
"configured (or build a campaign by following the directions here on "
|
||||
":doc:`this documentation "
|
||||
"</applications/marketing/marketing_automation/getting_started/workflow_activities>`)."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:15
|
||||
msgid ""
|
||||
"To start a test, click the :guilabel:`Launch a Test` button at the top of "
|
||||
"the campaign form."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst-1
|
||||
msgid "Launch a test button in Odoo Marketing Automation."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:17
|
||||
msgid ""
|
||||
"When clicked, a pop-up window appears. In the dropdown field choose a "
|
||||
"specific record to run the test on, or create a brand new record by clicking"
|
||||
" the :guilabel:`Search More...` link at the bottom of the dropdown menu, and"
|
||||
" then click the :guilabel:`Create` button."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:21
|
||||
msgid ""
|
||||
"Once the record is selected, click :guilabel:`Continue`, and Odoo will "
|
||||
"redirect to the campaign test page."
|
||||
"When clicked, a :guilabel:`Launch a test` pop-up window appears. In the "
|
||||
"drop-down field, choose an existing record (or create a new one) to run the "
|
||||
"test on. To create a brand new record, click the :guilabel:`Search More...` "
|
||||
"link at the bottom of the drop-down menu, and then click the "
|
||||
":guilabel:`Create` button."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:26
|
||||
msgid ""
|
||||
"Doing so reveals a blank contact form, in which the :guilabel:`Name` and "
|
||||
":guilabel:`Email` **must** be entered. When all the necessary information "
|
||||
"has been entered, click :guilabel:`Save`, and Odoo returns to the "
|
||||
":guilabel:`Launch a test` pop-up, with that new record in the "
|
||||
":guilabel:`Choose an existing record or create a new one to test` field."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:31
|
||||
msgid ""
|
||||
"Once a record is selected, click :guilabel:`Continue`, and Odoo reveals the "
|
||||
"campaign test page."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst-1
|
||||
msgid "Test screen in Odoo Marketing Automation."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:28
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:37
|
||||
msgid ""
|
||||
"Here, the name of the :guilabel:`Record` being tested is visible, along with"
|
||||
" the precise time this test workflow was started. Beneath that is the first "
|
||||
"activity (or activities) in the workflow."
|
||||
"On the campaign test page, the name of the :guilabel:`Record` being tested "
|
||||
"is visible, along with the precise time this test workflow was started in "
|
||||
"the :guilabel:`Workflow Started On` field. Beneath that, in the "
|
||||
":guilabel:`Workflow` section is the first activity (or activities) in the "
|
||||
"workflow that's being tested."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:31
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:42
|
||||
msgid ""
|
||||
"To start a test, click the :guilabel:`Run` icon beside the first activity in"
|
||||
" the workflow. When clicked, the page will reload, and Odoo will show the "
|
||||
"various results (and analytics) connected to that specific activity."
|
||||
"To start a test, click the :guilabel:`Run` button, represented by a "
|
||||
":guilabel:`▶️ (play button)` icon beside the first activity in the workflow."
|
||||
" When clicked, the page reloads, and Odoo shows the various results (and "
|
||||
"analytics) connected to that specific activity as they occur, in real-time."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst-1
|
||||
msgid "Workflow test progress in Odoo Marketing Automation."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:39
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/testing_running.rst:50
|
||||
msgid ""
|
||||
"Once all the workflow activities are completed, the test will end and be "
|
||||
"moved to the :guilabel:`Completed` stage. To stop a test before all the "
|
||||
"workflow activities are completed, click the :guilabel:`Stop` button."
|
||||
"Once all the workflow activities are completed, the test will end, and move "
|
||||
"to the :guilabel:`Completed` stage. To stop a test before all the workflow "
|
||||
"activities are completed, click the :guilabel:`Stop` button in the upper-"
|
||||
"left corner of the campaign test page."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:3
|
||||
@@ -1481,44 +1516,50 @@ msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:5
|
||||
msgid ""
|
||||
"When creating a campaign in the :guilabel:`Marketing Automation` app, users "
|
||||
"can plan marketing activities such as email or SMS campaigns. To get "
|
||||
"started, navigate to the :guilabel:`Workflow` area, and click :guilabel:`Add"
|
||||
" New Activity`. A blank activity template will appear where parameters can "
|
||||
"be set for that specific activity."
|
||||
"When creating a campaign in the *Marketing Automation* app, users can plan "
|
||||
"marketing activities, such as email or SMS campaigns."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:10
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:8
|
||||
msgid ""
|
||||
"When :guilabel:`Add New Activity` is selected, a blank activity template "
|
||||
"will appear with the following customizable fields:"
|
||||
"To get started, navigate to the bottom of a marketing automation campaign "
|
||||
"detail form, and click :guilabel:`Add New Activity`. Doing so reveals a "
|
||||
":guilabel:`Create Activities` pop-up window. This pop-up window is a blank "
|
||||
"activity template, where specific parameters can be set for that particular "
|
||||
"activity."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:13
|
||||
msgid ""
|
||||
"The following fields are available in the :guilabel:`Create Activities` pop-"
|
||||
"up window (when :guilabel:`Add New Activity` is clicked):"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst-1
|
||||
msgid "An activity template in Odoo Marketing Automation."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:17
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:20
|
||||
msgid ":guilabel:`Activity Name`: the title of the activity."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:18
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:21
|
||||
msgid ""
|
||||
":guilabel:`Activity Type`: choose between Email, Server Action (internal "
|
||||
"Odoo operation), or SMS."
|
||||
":guilabel:`Activity Type`: choose between `Email`, `Server Action` (internal"
|
||||
" Odoo operation), or `SMS`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:19
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:23
|
||||
msgid ""
|
||||
":guilabel:`Mail Template`: choose from pre-configured templates (or create a"
|
||||
" new one on-the-fly)."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:20
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:24
|
||||
msgid ":guilabel:`Trigger`: choose when this activity should be triggered."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:21
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:25
|
||||
msgid ""
|
||||
":guilabel:`Expiry Duration`: configure to stop the actions after a specific "
|
||||
"amount of time (after the scheduled date). When selected, a "
|
||||
@@ -1527,127 +1568,144 @@ msgid ""
|
||||
"cease after the initial date."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:25
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:29
|
||||
msgid ""
|
||||
":guilabel:`Activity Filter`: domain related to this activity (and all "
|
||||
"subsequent Child Activities)."
|
||||
"subsequent child activities)."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:27
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:31
|
||||
msgid ""
|
||||
":guilabel:`Applied Filter`: activity will *only* be performed if it "
|
||||
"satisfies the specified domain (filter)."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:30
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:34
|
||||
msgid ""
|
||||
"After the activity's settings are fully configured, click :guilabel:`Save & "
|
||||
"Close` to finish creating the activity."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:34
|
||||
msgid "Workflow activity"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:36
|
||||
msgid ""
|
||||
"Once saved, the :guilabel:`Workflow Activity` will appear in Odoo, where "
|
||||
"each activity will be shown as a graph by default. The configured trigger "
|
||||
"time for that activity can be found to the left of the :guilabel:`Workflow "
|
||||
"Activity` card."
|
||||
"Close` to save the activity and return to the marketing automation campaign "
|
||||
"form, :guilabel:`Save & New` to save the activity and immediately create "
|
||||
"another one in a fresh :guilabel:`Create Activities` pop-up window, or "
|
||||
":guilabel:`Discard` to delete the activity and return to the marketing "
|
||||
"automation campaign form."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:40
|
||||
msgid "Workflow activity"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:42
|
||||
msgid ""
|
||||
"In the :guilabel:`Workflow Activity` section, there is also the number of "
|
||||
"activities that are successful or rejected. The :guilabel:`Success` and "
|
||||
":guilabel:`Rejected` numbers are color-coded in the graph for easy reference"
|
||||
" (in green and red, respectively)."
|
||||
"Once an activity is saved, the :guilabel:`Workflow Activity` section appears"
|
||||
" at the bottom of the marketing automation campaign form. Each activity is "
|
||||
"displayed as a line graph."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:45
|
||||
msgid ""
|
||||
"The configured :guilabel:`Trigger` time for that activity can be found to "
|
||||
"the left of the :guilabel:`Workflow Activity` card in the "
|
||||
":guilabel:`Workflow` section."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:48
|
||||
msgid ""
|
||||
"Once the activity has been triggered, a figure representing the number of "
|
||||
":guilabel:`Success` or :guilabel:`Rejected` activities will be displayed to "
|
||||
"the right of the graph."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst-1
|
||||
msgid "Typical workflow activity in Odoo Marketing Automation."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:49
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:56
|
||||
msgid ""
|
||||
"If the :guilabel:`Activity Type` of the activity is set to "
|
||||
":guilabel:`Email`, there are more in-depth analytics beneath the "
|
||||
":guilabel:`Workflow Activity` data detailing how many emails have been "
|
||||
":guilabel:`Sent`, and what percentage of those have been "
|
||||
":guilabel:`Clicked`, :guilabel:`Replied` to, or :guilabel:`Bounced`."
|
||||
":guilabel:`Email`, there are more in-depth analytics beneath the activity "
|
||||
"graph data, detailing how many emails have been :guilabel:`Sent`, and what "
|
||||
"percentage of those have been :guilabel:`Clicked`, :guilabel:`Replied` to, "
|
||||
"or :guilabel:`Bounced`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:55
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:62
|
||||
msgid "Child activities"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:57
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:64
|
||||
msgid ""
|
||||
"Odoo also has the option to :guilabel:`Add Child Activity`. *Child "
|
||||
"Activities* are sub-activities that are connected to (and triggered by) the "
|
||||
"activity above it, which is also known as its *Parent Activity*."
|
||||
"There is also the option to add a *child activity* by clicking "
|
||||
":guilabel:`Add child activity`, located at the bottom of each activity block"
|
||||
" in the :guilabel:`Workflow` section of a marketing automation form."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:61
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:68
|
||||
msgid ""
|
||||
"Odoo provides a number of triggering options to launch a :guilabel:`Child "
|
||||
"Activity` - all of which depend on the trigger configurations related to the"
|
||||
" parent activity. Under the desired parent activity, hover over "
|
||||
":guilabel:`Add child activity`, and select the trigger:"
|
||||
"Child activities are sub-activities that are connected to (and triggered by)"
|
||||
" the activity above it, which is also known as its *parent activity*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:65
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:71
|
||||
msgid ""
|
||||
"Odoo provides a number of triggering options to launch a child activity - "
|
||||
"all of which depend on the trigger configurations related to the parent "
|
||||
"activity. Under the desired parent activity, hover over :guilabel:`Add child"
|
||||
" activity`, and select any of the following triggers:"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:75
|
||||
msgid ":guilabel:`Add Another Activity`: instantly add another activity."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:66
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:76
|
||||
msgid ""
|
||||
":guilabel:`Opened`: the next activity will be triggered if the (email) "
|
||||
"recipient opens the mailing."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:68
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:78
|
||||
msgid ""
|
||||
":guilabel:`Not Opened`: the next activity will be triggered if the recipient"
|
||||
" does not open the mailing."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:70
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:80
|
||||
msgid ""
|
||||
":guilabel:`Replied`: the next activity will be triggered if the recipient "
|
||||
"replies to the mailing."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:71
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:81
|
||||
msgid ""
|
||||
":guilabel:`Not Replied`: the next activity will be triggered if the "
|
||||
"recipient does not reply to the mailing."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:73
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:83
|
||||
msgid ""
|
||||
":guilabel:`Clicked`: the next activity will be triggered if the recipient "
|
||||
"clicks on a link included in the mailing."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:75
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:85
|
||||
msgid ""
|
||||
":guilabel:`Not Clicked`: the next activity will be triggered if the "
|
||||
"recipient does not click on a link included in the mailing."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:77
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:87
|
||||
msgid ""
|
||||
":guilabel:`Bounced`: the next activity will be triggered if the mailing is "
|
||||
"bounced (not sent)."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:79
|
||||
#: ../../content/applications/marketing/marketing_automation/getting_started/workflow_activities.rst:89
|
||||
msgid ""
|
||||
"Once a trigger is selected, the user can configure the child activity (it "
|
||||
"has the same configuration options as a regular activity) and click "
|
||||
":guilabel:`Save & Close`` to finish creating the child activity."
|
||||
"has the same configuration options as a regular activity), and click "
|
||||
":guilabel:`Save & Close` to finish creating the child activity, which will "
|
||||
"then be displayed in the :guilabel:`Workflow` section, in a slightly "
|
||||
"indented position beneath its parent activity."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/marketing/sms_marketing.rst:8
|
||||
|
||||
File diff suppressed because it is too large
Load Diff
+490
-648
File diff suppressed because it is too large
Load Diff
@@ -7,17 +7,18 @@
|
||||
# Marcos Rodrigues, 2023
|
||||
# Luis Felipe Miléo <mileo@kmee.com.br>, 2023
|
||||
# Marcel Savegnago <marcel.savegnago@gmail.com>, 2023
|
||||
# Martin Trigaux, 2023
|
||||
# Layna Nascimento, 2023
|
||||
# Kevilyn Rosa, 2023
|
||||
# Martin Trigaux, 2023
|
||||
#
|
||||
#, fuzzy
|
||||
msgid ""
|
||||
msgstr ""
|
||||
"Project-Id-Version: Odoo 16.0\n"
|
||||
"Report-Msgid-Bugs-To: \n"
|
||||
"POT-Creation-Date: 2023-06-02 08:43+0000\n"
|
||||
"POT-Creation-Date: 2023-07-03 09:37+0000\n"
|
||||
"PO-Revision-Date: 2022-10-04 12:54+0000\n"
|
||||
"Last-Translator: Layna Nascimento, 2023\n"
|
||||
"Last-Translator: Martin Trigaux, 2023\n"
|
||||
"Language-Team: Portuguese (Brazil) (https://app.transifex.com/odoo/teams/41243/pt_BR/)\n"
|
||||
"MIME-Version: 1.0\n"
|
||||
"Content-Type: text/plain; charset=UTF-8\n"
|
||||
@@ -1317,152 +1318,6 @@ msgstr ":doc:`/aplicações/inventário_e_mrp/inventário/gestão/produtos/uom`"
|
||||
msgid "Overview"
|
||||
msgstr "Visão Geral"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:3
|
||||
msgid "Forum and eLearning"
|
||||
msgstr "Fórum e eLearning"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:6
|
||||
msgid "Forum"
|
||||
msgstr "Fórum"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:8
|
||||
msgid ""
|
||||
"To go above and beyond email, live chat, web forms, and phone lines, offer "
|
||||
"your customers a support forum. This way, customers might become more "
|
||||
"attached to your company as they would be investing time to get into details"
|
||||
" of your business. You also encourage the exchange of experiences and "
|
||||
"knowledge, supporting the feeling of belonging to a community (your "
|
||||
"community!)."
|
||||
msgstr ""
|
||||
"Para ir além do e-mail, chat ao vivo, formulários web e linhas telefônicas, "
|
||||
"ofereça a seus clientes um fórum de suporte. Desta forma, os clientes podem "
|
||||
"se apegar mais à sua empresa, pois estariam investindo tempo para entrar em "
|
||||
"detalhes de seus negócios. Você também encoraja a troca de experiências e "
|
||||
"conhecimentos, apoiando o sentimento de pertencer a uma comunidade (sua "
|
||||
"comunidade!)."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:14
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:52
|
||||
msgid "Set up"
|
||||
msgstr "Configurar"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:16
|
||||
msgid ""
|
||||
"Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Team` and "
|
||||
"enable *Help Center*."
|
||||
msgstr ""
|
||||
"Ir para :menuselection:`Helpdesk --> Configuration --> Helpdesk Team` e "
|
||||
"habilitar *Help Center*."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
|
||||
msgid ""
|
||||
"Overview of the settings page of a helpdesk team emphasizing the help center feature in\n"
|
||||
"Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:23
|
||||
msgid ""
|
||||
"Create, or edit a forum by clicking on the external link. Among the editing "
|
||||
"options, choose if you would like the *Forum Mode* to be *Questions*: only "
|
||||
"one answer is allowed per question or *Discussions*: multiple answers are "
|
||||
"allowed per question."
|
||||
msgstr ""
|
||||
"Criar, ou editar um fórum clicando no link externo. Entre as opções de "
|
||||
"edição, escolha se deseja que o *Modo Fórum* seja *Questões*: apenas uma "
|
||||
"resposta é permitida por pergunta ou *Discussões*: são permitidas múltiplas "
|
||||
"respostas por pergunta."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
|
||||
msgid "Overview of a forum’s settings page in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:31
|
||||
msgid ""
|
||||
"From now on, logged in users can start their discussions. To keep track of "
|
||||
"posts, go to :menuselection:`Website --> Forum --> Posts`."
|
||||
msgstr ""
|
||||
"De agora em diante, os usuários logados podem iniciar suas discussões. Para "
|
||||
"acompanhar os posts, vá para :menuselection:`Website --> Forum --> Posts`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
|
||||
msgid ""
|
||||
"Overview of the Forums page of a website to show the available ones in Odoo "
|
||||
"Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:38
|
||||
msgid ""
|
||||
"Turn tickets into forum posts by simply clicking on *Share on the Forum* on "
|
||||
"the ticket's page."
|
||||
msgstr ""
|
||||
"Transforme os ingressos em postagens no fórum simplesmente clicando em "
|
||||
"*Partilhar no Fórum* na página do ingresso."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:45
|
||||
msgid "eLearning"
|
||||
msgstr "e-Learning"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:47
|
||||
msgid ""
|
||||
"In addition to a forum, offer online courses. When doing so, you link your "
|
||||
"customers and users’ needs and questions to useful content, helping to boost"
|
||||
" efficiency as they can also find their answers there."
|
||||
msgstr ""
|
||||
"Além de um fórum, oferecer cursos on-line. Ao fazer isso, você vincula as "
|
||||
"necessidades e perguntas de seus clientes e usuários a conteúdos úteis, "
|
||||
"ajudando a aumentar a eficiência, pois eles também podem encontrar suas "
|
||||
"respostas lá."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:54
|
||||
msgid ""
|
||||
"Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and "
|
||||
"enable *eLearning*."
|
||||
msgstr ""
|
||||
"Ir para :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` e "
|
||||
"habilitar *eLearning*."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
|
||||
msgid ""
|
||||
"Overview of the settings page of a customer care team emphasizing the feature elearning in\n"
|
||||
"Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:61
|
||||
msgid ""
|
||||
"Once the structure and content of your course are ready, *Publish* it by "
|
||||
"clicking on *Unpublished*."
|
||||
msgstr ""
|
||||
"Uma vez que a estrutura e o conteúdo de seu curso estejam prontos, *Publicá-"
|
||||
"lo* clicando em *Não Publicado*."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
|
||||
msgid "View of a course being published for Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:67
|
||||
msgid ""
|
||||
"To keep track of your course statistics, go to *eLearning* and *View "
|
||||
"Course*."
|
||||
msgstr ""
|
||||
"Para acompanhar as estatísticas de seu curso, vá para *eLearning* e *View "
|
||||
"Course*."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst-1
|
||||
msgid "View of the elearning applications dashboard for Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:73
|
||||
msgid "Todo"
|
||||
msgstr "À Fazer"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:73
|
||||
msgid ""
|
||||
"DETAILS/INFO SHOULD COME FROM ELEARNING DOCS. THEREFORE, LINK DOCS ONCE "
|
||||
"AVAILABLE!"
|
||||
msgstr ""
|
||||
"DETALHES/INFORMAÇÕES DEVEM VIR DOS DOCS ELEARNING. PORTANTO, LIGUE OS DOCS "
|
||||
"UMA VEZ DISPONÍVEIS!"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:3
|
||||
msgid "Getting started with Helpdesk"
|
||||
msgstr ""
|
||||
@@ -1761,6 +1616,804 @@ msgid ""
|
||||
"the stage."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:3
|
||||
msgid "Help center"
|
||||
msgstr "Ajuda"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:5
|
||||
msgid ""
|
||||
"Odoo *Helpdesk* integrates with the *Forums*, *eLearning*, and *Knowledge* "
|
||||
"apps to create the *help center*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
|
||||
msgid ""
|
||||
"Overview of the settings page of a team emphasizing the help center "
|
||||
"features."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:12
|
||||
msgid ""
|
||||
"The *help center* is a centralized location where teams and customers can "
|
||||
"search for and share detailed information about products and services."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:16
|
||||
msgid ""
|
||||
"In order to activate any of these features on a *Helpdesk* team, (*Forums*, "
|
||||
"*eLearning*, or *Knowledge*), the :guilabel:`Visibility` of the team has to "
|
||||
"be set to :guilabel:`Invited portal users and all internal users`. See "
|
||||
":doc:`Getting Started "
|
||||
"</applications/services/helpdesk/overview/getting_started>` for more "
|
||||
"information on *Helpdesk* team settings and configuration."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:23
|
||||
msgid ""
|
||||
"Since all of the *help center* features require integration with other "
|
||||
"applications, enabling any of them may result in the installation of "
|
||||
"additional modules or applications."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:26
|
||||
msgid ""
|
||||
"Installing a new application on a *One-App-Free* database will trigger a "
|
||||
"15-day trial. At the end of the trial, if a paid subscription has not been "
|
||||
"added to the database, it will no longer be active or accessible."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:31
|
||||
msgid "Knowledge"
|
||||
msgstr "Conhecimento"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:33
|
||||
msgid ""
|
||||
"Odoo's *Knowledge* application is a collaborative library where users can "
|
||||
"store, edit, and share information. The *Knowledge* app is represented "
|
||||
"throughout the database by a *book* icon."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
|
||||
msgid "View of a message in Helpdesk focusing on the Knowledge book icon."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:41
|
||||
msgid "Enable Knowledge on a Helpdesk team"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:43
|
||||
msgid ""
|
||||
"To enable the *Knowledge* feature on a *Helpdesk* team, go to "
|
||||
":menuselection:`Helpdesk --> Configuration --> Teams` and select a team, or "
|
||||
"create a :doc:`new one "
|
||||
"</applications/services/helpdesk/overview/getting_started>`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:47
|
||||
msgid ""
|
||||
"When a team has been selected or created, Odoo displays that team's detail "
|
||||
"form."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:49
|
||||
msgid ""
|
||||
"On the team's detail form, scroll down to the :guilabel:`Self-Service` "
|
||||
"section. Click the box next to :guilabel:`Knowledge` to activate the "
|
||||
"*Knowledge* feature. When clicked, a new field labeled :guilabel:`Article` "
|
||||
"appears."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:53
|
||||
msgid ""
|
||||
"Clicking the :guilabel:`Article` field reveals a drop-down menu. At first, "
|
||||
"there is only one option in the drop-down menu titled :guilabel:`Help`, "
|
||||
"which Odoo provides by default. Select :guilabel:`Help` from the drop-down "
|
||||
"menu to choose this article."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:58
|
||||
msgid ""
|
||||
"To create a new article, go to the :menuselection:`Knowledge app`, then "
|
||||
"hover the cursor next to the :guilabel:`Workspace` section heading, located "
|
||||
"in the left sidebar. Moving the cursor there reveals a hidden :guilabel:`➕ "
|
||||
"(plus sign)` icon."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:62
|
||||
msgid ""
|
||||
"Click the :guilabel:`➕ (plus sign)` to create a new article in the "
|
||||
":guilabel:`Workspace`. In the upper right corner of the page, click the "
|
||||
":guilabel:`Share` button, and slide the :guilabel:`Share to Web` toggle "
|
||||
"switch until it reads :guilabel:`Article Published`. It can then be added to"
|
||||
" a *Helpdesk* team."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:67
|
||||
msgid ""
|
||||
"Once an article has been created and assigned to a *Helpdesk* team, content "
|
||||
"can be added and organized through the *Knowledge* app."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:71
|
||||
msgid ""
|
||||
":doc:`Editing Knowledge articles "
|
||||
"</applications/productivity/knowledge/articles_editing>`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:74
|
||||
msgid "Search articles from a Helpdesk ticket"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:76
|
||||
msgid ""
|
||||
"When members of a *Helpdesk* team are trying to solve a ticket, they can "
|
||||
"search through the content in the *Knowledge* app for more information on "
|
||||
"the issue."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:79
|
||||
msgid ""
|
||||
"To search *Knowledge* articles, open a ticket — either from the *Helpdesk* "
|
||||
"app dashboard, or by going to :menuselection:`Helpdesk app --> Tickets --> "
|
||||
"All Tickets`, and selecting a :guilabel:`Ticket` from the list."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:83
|
||||
msgid ""
|
||||
"When a :guilabel:`Ticket` is selected, Odoo reveals that ticket's detail "
|
||||
"form."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:85
|
||||
msgid ""
|
||||
"Click the :guilabel:`Knowledge (book)` icon, located above the chatter to "
|
||||
"open a search window."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
|
||||
msgid "View of knowledge search window from a helpdesk ticket."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:92
|
||||
msgid ""
|
||||
"*Knowledge* articles can also be searched by pressing :command:`Ctrl + K` to"
|
||||
" open the command palette, then typing :command:`?`, followed by the name of"
|
||||
" the desired article."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:95
|
||||
msgid ""
|
||||
"When Odoo reveals the desired article, click it, or highlight the "
|
||||
":guilabel:`Article` title, and press :command:`Enter`. This will open the "
|
||||
"article in the :guilabel:`Knowledge` application."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:98
|
||||
msgid "To open the article in a new tab, press :command:`Ctrl + Enter`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:101
|
||||
msgid ""
|
||||
"If a more in-depth search is required, press :command:`Alt + B`. That will "
|
||||
"reveal a separate page, in which a more detailed search can occur."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:105
|
||||
msgid "Share articles to the help center"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:107
|
||||
msgid ""
|
||||
"In order for a *Knowledge* article to be available to customers and website "
|
||||
"visitors, it has to be published."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:111
|
||||
msgid ""
|
||||
"Even though the *Help* article has been enabled on a team, Odoo will not "
|
||||
"share all the nested articles to the web. Individual articles intended for "
|
||||
"customers **must** be published for them to be viewable on the website."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:115
|
||||
msgid ""
|
||||
"To publish an article, navigate to the desired article, by following the "
|
||||
"above steps, and click the :guilabel:`Share` icon in the upper-right corner."
|
||||
" This will reveal a menu. Slide the toggle button labeled :guilabel:`Share "
|
||||
"to Web` to read :guilabel:`Article Published`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
|
||||
msgid "View of a knowledge article focused on sharing and publishing options."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:124
|
||||
msgid "Solve tickets with templates"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:126
|
||||
msgid ""
|
||||
"*Template* boxes can be added to *Knowledge* articles to allow content to be"
|
||||
" reused, copied, sent as messages, or added to the description on a ticket. "
|
||||
"This allows teams to maintain consistency when answering customer tickets, "
|
||||
"and minimize the amount of time spent on responding to repeat questions."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:131
|
||||
msgid "Add templates to articles"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:133
|
||||
msgid ""
|
||||
"To create a template, go to :menuselection:`Knowledge --> Help`. Click on an"
|
||||
" existing nested article or create a new one by clicking the :guilabel:`➕ "
|
||||
"(plus sign)` icon next to *Help*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:136
|
||||
msgid ""
|
||||
"Type `/` to open the :guilabel:`Powerbox` and view a list of :doc:`commands "
|
||||
"</applications/productivity/knowledge/articles_editing>`. Select or type "
|
||||
"`template`. A gray template block will be added to the page. Add any "
|
||||
"necessary content to this block."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
|
||||
msgid "View of a template in knowledge with focus on send and copy options."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:145
|
||||
msgid ""
|
||||
"Templates will only display the :guilabel:`Use as description` or "
|
||||
":guilabel:`Send as Message` options if they are accessed directly from "
|
||||
"*Helpdesk*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:149
|
||||
msgid "Use templates in tickets"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:151
|
||||
msgid ""
|
||||
"Templates can be used to respond directly to a *Helpdesk* ticket as a "
|
||||
"message, or to add information to the ticket's description."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:154
|
||||
msgid ""
|
||||
"To use templates in a *Helpdesk* ticket, first, open a ticket, either from "
|
||||
"the :guilabel:`Helpdesk` dashboard or by going to :menuselection:`Helpdesk "
|
||||
"--> Tickets --> All Tickets` and selecting a :guilabel:`Ticket` from the "
|
||||
"list."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:158
|
||||
msgid ""
|
||||
"Click on the :guilabel:`Knowledge (book)` icon above the chatter for the "
|
||||
"ticket. This opens a search window. In this search window, select, or search"
|
||||
" for the desired article. Doing so reveals that article page in the Odoo "
|
||||
"*Knowledge* application."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:162
|
||||
msgid ""
|
||||
"To use a template to respond to a ticket, click :guilabel:`Send as message` "
|
||||
"in the upper right corner of the template box, located in the body of the "
|
||||
"article."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:165
|
||||
msgid ""
|
||||
"Doing so opens a :guilabel:`Compose email` pop-up window. In this window, "
|
||||
"select the recipients, make any necessary additions or edits to the "
|
||||
"template, then click :guilabel:`Send`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:169
|
||||
msgid ""
|
||||
"To use a template to add information to a ticket's description, click "
|
||||
":guilabel:`Use as description` in the upper right corner of the template "
|
||||
"box, located in the body of the article. Doing so will not replace the "
|
||||
"existing text in a ticket's description. The template will be added as "
|
||||
"additional text."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:175
|
||||
msgid "Community Forum"
|
||||
msgstr "Fórum da comunidade"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:177
|
||||
msgid ""
|
||||
"A *Community Forum* provides a space for customers to answer each other's "
|
||||
"questions and share information. By integrating a forum with a *Helpdesk* "
|
||||
"team, tickets submitted by customers can be converted to posts and shared."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:182
|
||||
msgid "Enable forums on a Helpdesk team"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:184
|
||||
msgid ""
|
||||
"To enable :guilabel:`Community Forums` on a *Helpdesk* team, start by "
|
||||
"navigating to :menuselection:`Helpdesk app --> Configuration --> Teams` and "
|
||||
"select a team, or create a :doc:`new one "
|
||||
"</applications/services/helpdesk/overview/getting_started>`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:188
|
||||
msgid ""
|
||||
"Selecting or creating a team reveals that team's detail form. Scroll down to"
|
||||
" the :guilabel:`Self-Service` section of features, and enable "
|
||||
":guilabel:`Community Forum`, by checking the box beside it."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:192
|
||||
msgid ""
|
||||
"When activated, a new field labeled :guilabel:`Forums` appears beneath."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:194
|
||||
msgid ""
|
||||
"Click the empty :guilabel:`Forums` field to reveal a drop-down menu. By "
|
||||
"default, there is only one option to begin with, labeled :guilabel:`Help`. "
|
||||
"That is the option Odoo automatically created when the :guilabel:`Community "
|
||||
"Forums` feature was enabled. Select :guilabel:`Help` from the drop-down menu"
|
||||
" to enable that forum."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:199
|
||||
msgid ""
|
||||
"To create a new forum, type a name into the blank :guilabel:`Forums` field, "
|
||||
"then click the :guilabel:`Create and Edit` option. Multiple forums can be "
|
||||
"selected in this field."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:203
|
||||
msgid "Set up a forum"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:205
|
||||
msgid ""
|
||||
"The settings on a forum are managed through either the *Website* or "
|
||||
"*eLearning* applications. From the Odoo Dashboard, navigate to "
|
||||
":menuselection:`Website --> Configuration --> Forums` or "
|
||||
":menuselection:`eLearning --> Forum --> Forums`. In either case, select a "
|
||||
"forum to edit from the list."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:210
|
||||
msgid "On the forum detail form, select a mode."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:212
|
||||
msgid ""
|
||||
"The :guilabel:`Questions` mode allows for one answer/response for each post,"
|
||||
" while :guilabel:`Discussion` mode allows for multiple responses. To limit "
|
||||
"the forum to a single website, select it from the :guilabel:`Website` field."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:216
|
||||
msgid ""
|
||||
"Under the :guilabel:`Order and Visibility` section, in the "
|
||||
":guilabel:`Options` tab, choose how the posts should be sorted, by modifying"
|
||||
" the :guilabel:`Default Sort` field. Change the :guilabel:`Privacy` setting "
|
||||
"to change which users will have access to the forum."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:220
|
||||
msgid ""
|
||||
"Below these settings, there is space to add a description for the forum. "
|
||||
"This description will be visible on the website where the forum is "
|
||||
"published."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
|
||||
msgid "Overview of a forum's settings page in Odoo Helpdesk."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:228
|
||||
msgid "Karma gains and karma related rights"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:230
|
||||
msgid ""
|
||||
"When users interact on forums - either through posting questions, submitting"
|
||||
" answers, or upvoting responses - they earn points, called *karma*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:233
|
||||
msgid ""
|
||||
"Karma points are used to build the credibility of a user within the "
|
||||
"community. The more positive interactions a user has on the forum, the more "
|
||||
"karma points they gain. Certain activities, such as posting without "
|
||||
"validation, or editing posts, require users to have earned a specific level "
|
||||
"of karma points to prove their legitimacy and trustworthiness."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:238
|
||||
msgid ""
|
||||
"These figures can be adjusted on the :guilabel:`Karma gains` and "
|
||||
":guilabel:`Karma related rights` tabs, located on the forums detail form."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:243
|
||||
msgid "Karma gains"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:245
|
||||
msgid ""
|
||||
"In the :guilabel:`Karma gains` tab, there are listed actions that will cause"
|
||||
" users to gain (or lose) karma points. Those actions are:"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:248
|
||||
msgid "Asking a question"
|
||||
msgstr "Fazendo uma pergunta"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:249
|
||||
msgid "Question upvoted"
|
||||
msgstr "Pergunta mais votada"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:250
|
||||
msgid "Question downvoted"
|
||||
msgstr "Pergunta menos votada"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:251
|
||||
msgid "Answer upvoted"
|
||||
msgstr "Resposta mais votada"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:252
|
||||
msgid "Answer downvoted"
|
||||
msgstr "Resposta rebaixada"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:253
|
||||
msgid "Accepting an answer"
|
||||
msgstr "Aceitando uma resposta"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:254
|
||||
msgid "Answer accepted"
|
||||
msgstr "Resposta aceita"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:255
|
||||
msgid "Answer flagged"
|
||||
msgstr "Resposta sinalizada"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:257
|
||||
msgid "Karma related rights"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:259
|
||||
msgid ""
|
||||
"In the :guilabel:`Karma related rights` tab, there are listed activities "
|
||||
"that users cannot complete, without having a specific level of karma points."
|
||||
" Those activities are:"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:262
|
||||
msgid "Ask questions"
|
||||
msgstr "Fazer perguntas"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:263
|
||||
msgid "Answer questions"
|
||||
msgstr "Responder a perguntas"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:264
|
||||
msgid "Upvote"
|
||||
msgstr "Condecorar"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:265
|
||||
msgid "Downvote"
|
||||
msgstr "Rebaixar"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:266
|
||||
msgid "Edit own posts"
|
||||
msgstr "Editar próprias postagens"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:267
|
||||
msgid "Edit all posts"
|
||||
msgstr "Modificar todos posts"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:268
|
||||
msgid "Close own posts"
|
||||
msgstr "Encerrar próprias postagens"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:269
|
||||
msgid "Close all posts"
|
||||
msgstr "Fechar todas as postagens"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:270
|
||||
msgid "Delete own posts"
|
||||
msgstr "Excluir as próprias postagens"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:271
|
||||
msgid "Delete all posts"
|
||||
msgstr "Apagar todas as postagens"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:272
|
||||
msgid "Nofollow links"
|
||||
msgstr "Links Nofollow"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:273
|
||||
msgid "Accept an answer on own question"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:274
|
||||
msgid "Accept an answer to all questions"
|
||||
msgstr "Aceite uma resposta para todas as perguntas"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:275
|
||||
msgid "Editor features: image and links"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:276
|
||||
msgid "Comment on own posts"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:277
|
||||
msgid "Comment on all posts"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:278
|
||||
msgid "Convert own answers to comments (and vice versa)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:279
|
||||
msgid "Convert all answers to comments (and vice versa)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:280
|
||||
msgid "Unlink own comments"
|
||||
msgstr "Desvincular os próprios comentários"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:281
|
||||
msgid "Unlink all comments"
|
||||
msgstr "Desvincular todos os comentários"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:282
|
||||
msgid "Ask questions without validation"
|
||||
msgstr "Fazer perguntas sem validação"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:283
|
||||
msgid "Flag a post as offensive"
|
||||
msgstr "Marcar um post como ofensivo"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:284
|
||||
msgid "Moderate posts"
|
||||
msgstr "Moderar postagens"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:285
|
||||
msgid "Change question tags"
|
||||
msgstr "Alterar marcadores de pergunta"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:286
|
||||
msgid "Create new tags"
|
||||
msgstr "Criar novos marcadores"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:289
|
||||
msgid "Create a forum post from a Helpdesk ticket"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:291
|
||||
msgid ""
|
||||
"When a *Helpdesk* team has a *Forum* enabled, tickets submitted to that team"
|
||||
" can be converted to forum posts."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:294
|
||||
msgid ""
|
||||
"To do that, select a ticket, either from a team's pipeline or from "
|
||||
":menuselection:`Tickets --> All Tickets` in the :guilabel:`Helpdesk` "
|
||||
"application."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:297
|
||||
msgid ""
|
||||
"At the top of the ticket detail form, click the :guilabel:`Share on Forum` "
|
||||
"button."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
|
||||
msgid ""
|
||||
"Overview of the Forums page of a website to show the available ones in Odoo "
|
||||
"Helpdesk."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:303
|
||||
msgid ""
|
||||
"When clicked, a pop-up appears. Here, the post and title can be edited to "
|
||||
"correct any typos, or modified to remove any proprietary or client "
|
||||
"information. :guilabel:`Tags` can also be added to help organize the post in"
|
||||
" the forum, making it easier for users to locate during a search. When all "
|
||||
"adjustments have been made, click :guilabel:`Create and View Post`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:309
|
||||
msgid "eLearning"
|
||||
msgstr "e-Learning"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:311
|
||||
msgid ""
|
||||
"Odoo *eLearning* courses offer customers additional training and content in "
|
||||
"the form of videos, presentations, and certifications/quizzes. Providing "
|
||||
"additional training enables customers to work through issues and find "
|
||||
"solutions on their own. They can also develop a deeper understanding of the "
|
||||
"services and products they are using."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:317
|
||||
msgid "Enable eLearning courses on a Helpdesk team"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:319
|
||||
msgid ""
|
||||
"To enable *eLearning* courses on a *Helpdesk* team, go to "
|
||||
":menuselection:`Helpdesk --> Configuration --> Teams` and select a team, or "
|
||||
"create a :doc:`new one "
|
||||
"</applications/services/helpdesk/overview/getting_started>`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:323
|
||||
msgid ""
|
||||
"On the team's settings page, scroll to the :guilabel:`Self-Service` section,"
|
||||
" and check the box next to :guilabel:`eLearning`. A new field will appear "
|
||||
"below, labeled :guilabel:`Courses`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:326
|
||||
msgid ""
|
||||
"Click the empty field next to :guilabel:`Courses` beneath the "
|
||||
":guilabel:`eLearning` feature to reveal a drop-down menu. Select an "
|
||||
"available course from the drop-down menu, or type a title into the field, "
|
||||
"and click :guilabel:`Create and edit` to create a new course from this page."
|
||||
" Multiple courses can be assigned to a single team."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:332
|
||||
msgid "Create an eLearning course"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:334
|
||||
msgid ""
|
||||
"A new *eLearning* course can be created from the :guilabel:`Helpdesk` team's"
|
||||
" settings page, as in the step above, or from the *eLearning* app."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:337
|
||||
msgid ""
|
||||
"To create a course directly through the *eLearning* application, navigate to"
|
||||
" :menuselection:`eLearning --> New`. This reveals a blank course template "
|
||||
"that can be customized and modified as needed."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:341
|
||||
msgid ""
|
||||
"On the course template page, add a :guilabel:`Course Title`, and below that,"
|
||||
" :guilabel:`Tags`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:343
|
||||
msgid ""
|
||||
"Click on the :guilabel:`Options` tab. Under :guilabel:`Access Rights`, "
|
||||
"choose the :guilabel:`Enroll Policy`. This determines which users will be "
|
||||
"allowed to take the course. Under :guilabel:`Display`, choose the course "
|
||||
":guilabel:`Type` and :guilabel:`Visibility`. The :guilabel:`Visibility` "
|
||||
"setting determines whether the course will be available to public site "
|
||||
"visitors or members."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:349
|
||||
msgid "Add content to an eLearning course"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:351
|
||||
msgid ""
|
||||
"To add content to a course, click the :guilabel:`Content` tab and select "
|
||||
":guilabel:`Add Content`. Choose the :guilabel:`Content Type` from the drop-"
|
||||
"down menu and upload the file, or paste the link, where instructed. Click "
|
||||
":guilabel:`Save` when finished. Click :guilabel:`Add Section` to organize "
|
||||
"the course in sections."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
|
||||
msgid "View of a course being published for Odoo Helpdesk."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:361
|
||||
msgid ""
|
||||
"In order to add a certification to a course, go to :menuselection:`eLearning"
|
||||
" --> Configuration --> Settings`, check the box labeled "
|
||||
":guilabel:`Certifications`, and :guilabel:`Save` to activate the setting."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:366
|
||||
msgid ""
|
||||
"`Odoo Tutorials: eLearning <https://www.odoo.com/slides/elearning-56>`_"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:369
|
||||
msgid "Publish an eLearning course"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:371
|
||||
msgid ""
|
||||
"To allow customers to enroll in a course, both the course and the contents "
|
||||
"need to be published."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:373
|
||||
msgid ""
|
||||
"If the course is published, but the contents of the course are not "
|
||||
"published, customers can enroll in the course on the website, but they won't"
|
||||
" be able to view any of the course content. Knowing this, it may be "
|
||||
"beneficial to publish the course first if the course contents are intended "
|
||||
"to be released over time, such as classes with a weekly schedule."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:378
|
||||
msgid ""
|
||||
"To make the entire course available at once, each piece of course content "
|
||||
"must be published first, then the course can be published."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:381
|
||||
msgid ""
|
||||
"To publish a course, choose a course from the *eLearning* dashboard. On the "
|
||||
"course template page, click the :guilabel:`Go to Website` smart button."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:384
|
||||
msgid ""
|
||||
"This will reveal the front end of the course's web page. At the top of the "
|
||||
"course web page, move the :guilabel:`Unpublished` toggle switch to "
|
||||
":guilabel:`Published`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:388
|
||||
msgid "Publish eLearning course contents from the back-end"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:390
|
||||
msgid ""
|
||||
"To publish *eLearning* course content from the back-end, choose a course "
|
||||
"from the *eLearning* dashboard. On the course template page, click the "
|
||||
":guilabel:`Published Contents` smart button."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:393
|
||||
msgid ""
|
||||
"Doing so reveals a separate page displaying all the published content "
|
||||
"related to that course. Remove the default :guilabel:`Published` filter from"
|
||||
" the search bar in the upper-right corner, to reveal all the content related"
|
||||
" to the course - even the non-published content."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:397
|
||||
msgid ""
|
||||
"Click the :guilabel:`≣ (List View)` icon in the upper-right corner, directly"
|
||||
" beneath the search bar to switch to list view."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:400
|
||||
msgid ""
|
||||
"While in :guilabel:`List View`, there is a checkbox on the far left of the "
|
||||
"screen, above the listed courses, to the left of the :guilabel:`Title` "
|
||||
"column. When that checkbox is clicked, all the course contents are selected "
|
||||
"at once."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst:404
|
||||
msgid ""
|
||||
"With all the course content selected, double click any of the boxes in the "
|
||||
":guilabel:`Is Published` column. This reveals a pop-up window, asking for "
|
||||
"confirmation that all selected records are intended to be published. Click "
|
||||
":guilabel:`OK` to automatically publish all course content."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/help_center.rst-1
|
||||
msgid "View of a course contents being published in Odoo Helpdesk back-end."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:3
|
||||
msgid "Customer ratings"
|
||||
msgstr ""
|
||||
|
||||
File diff suppressed because it is too large
Load Diff
Reference in New Issue
Block a user