[I18N] *: export pot files
This commit is contained in:
Martin Trigaux
+37
-583
@@ -8,7 +8,7 @@ msgid ""
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msgstr ""
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"Project-Id-Version: Odoo 14.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2021-06-14 13:29+0200\n"
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"POT-Creation-Date: 2021-08-10 09:10+0000\n"
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"PO-Revision-Date: YEAR-MO-DA HO:MI+ZONE\n"
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"Last-Translator: FULL NAME <EMAIL@ADDRESS>\n"
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"Language-Team: LANGUAGE <LL@li.org>\n"
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@@ -17,16 +17,19 @@ msgstr ""
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"Content-Transfer-Encoding: 8bit\n"
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#: ../../content/applications/services.rst:5
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#: ../../content/services.rst:5
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msgid "Services"
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msgstr ""
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#: ../../content/applications/services/fsm.rst:5
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#: ../../content/applications/services/fsm.rst:8
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msgid "Field Service"
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msgstr ""
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#: ../../content/applications/services/fsm.rst:11
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msgid "`Odoo Tutorials: Field Service <https://www.odoo.com/slides/field-service-49>`_"
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk.rst:5
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#: ../../content/applications/services/helpdesk.rst:5
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#: ../../content/applications/services/helpdesk.rst:8
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msgid "Helpdesk"
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msgstr ""
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@@ -46,18 +49,10 @@ msgstr ""
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msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams`. Select a team and enable *Onsite Interventions*."
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:None
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msgid "Onsite interventions setting in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:16
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msgid "The helpdesk tickets of the team now display the *Plan Intervention* button. Click on it to create a new task under your field service project."
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msgstr ""
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#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:None
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msgid "Plan intervention from helpdesk ticket in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/fsm/sales.rst:5
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msgid "Sales"
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msgstr ""
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@@ -98,16 +93,12 @@ msgstr ""
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msgid "If you use them, select your *Worksheet Template* and then click on *Save*."
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msgstr ""
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#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:None
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msgid "Product configuration to create tasks from sales orders in Odoo Field Service"
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msgstr ""
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#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:25
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msgid "From the *Sales* app, create a quotation with the product and confirm it. A task is automatically set up under your Field Service project. It is directly accessible from the sales order."
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msgstr ""
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#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:None
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msgid "Field Service task on a sales order in Odoo Sales"
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#: ../../content/applications/services/helpdesk.rst:11
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msgid "`Odoo Tutorials: Helpdesk <https://www.odoo.com/slides/helpdesk-51>`_"
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced.rst:5
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@@ -190,13 +181,6 @@ msgstr ""
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msgid "To configure the feature go to :menuselection:`Helpdesk --> Settings --> Helpdesk Teams --> Edit` and enable *Ticket closing*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:None
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:None
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:None
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:None
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msgid "Ticket closing in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:18
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msgid "In order to designate to which stage the ticket migrates to once it is closed, go to :menuselection:`Helpdesk --> Overview --> Tickets`."
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msgstr ""
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@@ -225,10 +209,6 @@ msgstr ""
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msgid "To do an analysis of the tickets that have been closed by costumers go to :menuselection:`Helpdesk --> Reporting --> Tickets --> Filters --> Add Custom filter --> Closed by partner --> Applied`."
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:None
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msgid "Reports on Ticket closing in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview.rst:5
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#: ../../content/applications/services/timesheets/overview.rst:5
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msgid "Overview"
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@@ -257,28 +237,14 @@ msgstr ""
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msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Team` and enable *Help Center*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
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msgid "Overview of the settings page of a helpdesk team emphasizing the help center feature in\n"
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"Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:23
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msgid "Create, or edit a forum by clicking on the external link. Among the editing options, choose if you would like the *Forum Mode* to be *Questions*: only one answer is allowed per question or *Discussions*: multiple answers are allowed per question."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
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msgid "Overview of a forum’s settings page in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:31
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msgid "From now on, logged in users can start their discussions. To keep track of posts, go to :menuselection:`Website --> Forum --> Posts`."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
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msgid "Overview of the Forums page of a website to show the available ones in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:38
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msgid "Turn tickets into forum posts by simply clicking on *Share on the Forum* on the ticket's page."
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msgstr ""
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@@ -295,27 +261,14 @@ msgstr ""
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msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and enable *eLearning*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
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msgid "Overview of the settings page of a customer care team emphasizing the feature elearning in\n"
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"Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:61
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msgid "Once the structure and content of your course are ready, *Publish* it by clicking on *Unpublished*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
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msgid "View of a course being published for Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:67
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msgid "To keep track of your course statistics, go to *eLearning* and *View Course*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:None
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msgid "View of the elearning applications dashboard for Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:73
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msgid "Todo"
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msgstr ""
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@@ -344,10 +297,6 @@ msgstr ""
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msgid "Setting up multiple teams allows you to group tickets by your channels (example: BE/US), or by your support services' types (example: IT, accounting, admin, etc.)."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/getting_started.rst:None
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msgid "View of the helpdesk teams page in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/getting_started.rst:21
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msgid "Team’s productivity and visibility"
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msgstr ""
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@@ -368,11 +317,6 @@ msgstr ""
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msgid "*Balanced*: tickets are assigned to the person with the least amount of tickets so that everyone fairly gets the same amount. Thereby, you ensure that all tickets get to be taken care of."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/getting_started.rst:None
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msgid "View of a helpdesk team settings page emphasizing the productivity and visibility features\n"
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"in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/getting_started.rst:40
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msgid "For the *Random* and *Balanced* assignment methods, you can set the *Team Members* among whom tickets are assigned. Leave the field empty to include all employees (with the proper access rights)."
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msgstr ""
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@@ -389,18 +333,10 @@ msgstr ""
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msgid "To set up stages, go to :menuselection:`Helpdesk --> Configuration --> Stages`. Then, create and/or edit stages as you need and set specific teams to use certain stages under *Team*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/getting_started.rst:None
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msgid "View of a stage’s setting page emphasizing the option to add teams in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/getting_started.rst:55
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msgid "Stages can be shared between one or multiple teams, allowing you to adapt the pipeline to your individual needs. They also apply a visibility and access rule, as other teams are not able to see or use the stage."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/getting_started.rst:None
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msgid "View of a team’s kanban view in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/getting_started.rst:64
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msgid ":doc:`/applications/general/users`"
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msgstr ""
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@@ -417,27 +353,14 @@ msgstr ""
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msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and enable *Ratings on tickets*. The feature automatically adds a default email template on the non-folded *closing stage(s)* of that team."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/ratings.rst:None
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msgid "Overview of the settings page of a helpdesk team emphasizing the rating on ticket feature\n"
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"in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/ratings.rst:21
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msgid "To edit the email template and the stage(s) set as the closing ones, go to the Kanban view of your helpdesk team and click on *Settings*, then on *Edit Stage*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/ratings.rst:None
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msgid "Overview of a helpdesk team kanban view emphasizing the menu edit stage in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/ratings.rst:28
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msgid "Now, once a ticket reaches the stage(s) designated as the *Closing Stage*, an email is sent to the customer."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/ratings.rst:None
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msgid "View of a standard helpdesk customer review email template for Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/ratings.rst:35
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msgid "Ratings can be seen on the chatter of each ticket, under the *See Customer Satisfaction* link on the main dashboard, and through *Reporting*."
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msgstr ""
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@@ -450,11 +373,6 @@ msgstr ""
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msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and enable *Display Rating on Customer Portal*. Now, by clicking on the helpdesk team’s name on their ticket, customers can see its ratings."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/ratings.rst:None
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msgid "View of the helpdesk ticket from a user’s portal emphasizing the link to the helpdesk team\n"
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"in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/ratings.rst:51
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:88
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#: ../../content/applications/services/helpdesk/overview/sla.rst:47
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@@ -477,10 +395,6 @@ msgstr ""
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msgid "Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams`, and enable the following features as you want them to be available to your users."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
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msgid "View of a helpdesk teams setting page emphasizing the channels options in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:21
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msgid "Email Alias"
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msgstr ""
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@@ -493,11 +407,6 @@ msgstr ""
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msgid "Select *Configure domain name* to be redirected to *Settings* and, from there, enable *External Email Servers* to determine or change your *Alias Domain*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
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msgid "View of the settings page of a helpdesk team emphasizing the email alias feature\n"
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"in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:35
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msgid "Using your own email server is required to send and receive emails in Odoo Community and Enterprise. Online users benefit from a ready-to-use email server."
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msgstr ""
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@@ -514,19 +423,10 @@ msgstr ""
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msgid "Once the feature is activated, get redirected to your website by clicking on *Go to Website*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
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msgid "View of the settings page of a helpdesk team emphasizing the Go to Website button in\n"
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"Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:49
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msgid "From the website page customize the form as you like. Then, publish it by clicking on *Unpublished*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
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msgid "View of the website form to submit a ticket for Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:56
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msgid "Live Chat"
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msgstr ""
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@@ -539,11 +439,6 @@ msgstr ""
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msgid "Click on your helpdesk team's name - for the example below: *Customer Care* - and :doc:`set up your channel </applications/websites/livechat/overview/get_started>`."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
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msgid "View of the settings page of a helpdesk team emphasizing the live chat features and links\n"
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"in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:68
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msgid "Now, your operators can create tickets by using the :doc:`command </applications/websites/livechat/overview/responses>` */helpdesk (subject_of_ticket)*."
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msgstr ""
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@@ -568,10 +463,6 @@ msgstr ""
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msgid "3 stars = *Urgent*"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:None
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msgid "View of a team’s kanban view and the prioritized tasks in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:87
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#: ../../content/applications/services/helpdesk/overview/reports.rst:60
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msgid ":doc:`sla`"
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@@ -609,10 +500,6 @@ msgstr ""
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msgid "Apply *Time Ranges* if you would like to make comparisons to a *Previous Period* or a *Previous Year*."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/reports.rst:None
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msgid "View of a helpdesk ticket analysis by team and ticket type in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/reports.rst:25
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msgid "The number of tickets closed per day, per team."
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msgstr ""
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@@ -621,10 +508,6 @@ msgstr ""
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msgid "Get an overview of how many requests each team is closing per day in order to measure their performance. Identify productivity levels to understand how many requests they are able to handle."
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msgstr ""
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||||
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#: ../../content/applications/services/helpdesk/overview/reports.rst:None
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msgid "View of a helpdesk ticket analysis by team and close date in Odoo Helpdesk"
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview/reports.rst:35
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||||
msgid "Filter it by *Assignee* to see Key Performance Indicators (KPI) per agent."
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msgstr ""
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@@ -637,11 +520,6 @@ msgstr ""
|
||||
msgid "Check if your expectations are met by *measuring* the *Time to close (hours)*. Your customers not only expect fast responses but they also want their issues to be handled quickly."
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msgstr ""
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||||
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#: ../../content/applications/services/helpdesk/overview/reports.rst:None
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||||
msgid "View of helpdesk ticket analysis of the hours to close by ticket type and team in\n"
|
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"Odoo Helpdesk"
|
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msgstr ""
|
||||
|
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#: ../../content/applications/services/helpdesk/overview/reports.rst:48
|
||||
msgid "Save filters"
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||||
msgstr ""
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||||
@@ -650,11 +528,6 @@ msgstr ""
|
||||
msgid "Save the filters you use the most and avoid having to reconstruct them every time they are needed. To do so, set the groups, filters, and measures needed. Then, go to *Favorites*."
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||||
msgstr ""
|
||||
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#: ../../content/applications/services/helpdesk/overview/reports.rst:None
|
||||
msgid "View of helpdesk ticket analysis emphasizing the option to add a filter as a favorite one\n"
|
||||
"in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
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#: ../../content/applications/services/helpdesk/overview/reports.rst:59
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msgid ":doc:`receiving_tickets`"
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msgstr ""
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||||
@@ -679,10 +552,6 @@ msgstr ""
|
||||
msgid "Create your policies through the team’s settings page or go to :menuselection:`Helpdesk --> Configuration --> SLA Policies`."
|
||||
msgstr ""
|
||||
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||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:None
|
||||
msgid "View of an SLA form in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
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#: ../../content/applications/services/helpdesk/overview/sla.rst:23
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msgid "Choose to which **Team** the policy is relevant and the **Minimum Priority** a ticket needs to have for the policy to be applied."
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||||
msgstr ""
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||||
@@ -695,10 +564,6 @@ msgstr ""
|
||||
msgid "When a ticket has satisfied an SLA policy, the SLA tag appears in green and the deadline field is not shown anymore."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:None
|
||||
msgid "View of a ticket’s form emphasizing a satisfied SLA in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:37
|
||||
msgid "SLA Analysis"
|
||||
msgstr ""
|
||||
@@ -707,10 +572,6 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Helpdesk --> Reporting --> SLA Status Analysis`. Apply *Filters* and *Group by* to identify tickets that should be prioritized and keep track of upcoming deadlines."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:None
|
||||
msgid "View of the SLA status analysis page emphasizing the group by option in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice.rst:5
|
||||
msgid "Timesheet and Invoice"
|
||||
msgstr ""
|
||||
@@ -735,11 +596,6 @@ msgstr ""
|
||||
msgid "Select or create a project under *Timesheet on Ticket*. The selected/created is the one at which employees timesheet on by default. However, it can be ultimately modified on each ticket."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
msgid "View of a helpdesk team settings page emphasizing the timesheet on ticket and time\n"
|
||||
"reinvoicing features in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:28
|
||||
msgid "Step 2: Set up a service"
|
||||
msgstr ""
|
||||
@@ -752,19 +608,10 @@ msgstr ""
|
||||
msgid "Then, go to :menuselection:`Sales --> Products --> Products`, create or edit an existing one, and set its *Product Type* as *Service*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
msgid "View of a product's form emphasizing the product type and unit of measure fields in Odoo\n"
|
||||
"Sales"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:40
|
||||
msgid "Now, select the invoicing management you would like to have under the *Sales* tab. We recommend the following configuration:"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
msgid "View of a product form and the invoicing options under the tab sales in Odoo Sales"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:47
|
||||
msgid "This configuration ensures that the customer is invoiced by the number of hours predicted in the sales order, meaning that less or extra hours recorded are not taken into account. It also ensures that every time a sales order is confirmed, a new task is created under the right project, automating the process."
|
||||
msgstr ""
|
||||
@@ -785,10 +632,6 @@ msgstr ""
|
||||
msgid "Go to :menuselection:`Sales --> Orders --> Orders` and create one for the helpdesk service product you have previously set up, with the customer who needs the ticket to be opened. Set the number of hours needed to assist the customer and *Confirm* the order."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
msgid "View of a sales order emphasizing the order lines in Odoo Sales"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:72
|
||||
msgid "Step 2: Invoice the customer"
|
||||
msgstr ""
|
||||
@@ -797,10 +640,6 @@ msgstr ""
|
||||
msgid "In *Sales*, select the respective sales order to *Create Invoice*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
msgid "View of a sales order emphasizing the create invoice button in Odoo Sales"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:82
|
||||
msgid "Step 3: Link the task to the ticket"
|
||||
msgstr ""
|
||||
@@ -809,10 +648,6 @@ msgstr ""
|
||||
msgid "Now, in *Helpdesk*, create or edit the respective ticket and link it to the task created by the confirmation of the sales order."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
msgid "View of a helpdesk ticket emphasizing the field task in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:92
|
||||
msgid "Step 4: Record the time spent"
|
||||
msgstr ""
|
||||
@@ -821,18 +656,10 @@ msgstr ""
|
||||
msgid "Still on the respective helpdesk ticket, record the hours performed under the *Timesheets* tab."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
msgid "View of a helpdesk ticket emphasizing the timesheets tab in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:100
|
||||
msgid "Note that the hours recorded on the ticket form are shown on the *Delivered* column in the sales order."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:None
|
||||
msgid "View of a sales order emphasizing the delivered column in Odoo Sales"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:108
|
||||
msgid "Hours recorded on the ticket are automatically shown in *Timesheets* and on the dedicated task."
|
||||
msgstr ""
|
||||
@@ -865,10 +692,6 @@ msgstr ""
|
||||
msgid "Under *Timesheet on Ticket*, choose the *Project* to which tickets (and timesheets) will be linked by default. Open its *External link* to enable the feature *Bill from tasks*."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:None
|
||||
msgid "Bill from Tasks in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:22
|
||||
msgid "Create a sales order and an invoice"
|
||||
msgstr ""
|
||||
@@ -877,19 +700,19 @@ msgstr ""
|
||||
msgid "Now, once you have recorded the time you spent on the helpdesk ticket, under the *Timesheets* tab, access the task clicking on its name."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:None
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:None
|
||||
msgid "Sales Order from a task in Odoo Helpdesk"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:31
|
||||
msgid "*Create Sales Order* and proceed to create the invoice."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/project.rst:5
|
||||
#: ../../content/applications/services/project.rst:8
|
||||
msgid "Project"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/project.rst:11
|
||||
#: ../../content/applications/services/timesheets.rst:11
|
||||
msgid "`Odoo Tutorials: Project and Timesheets <https://www.odoo.com/slides/project-and-timesheets-21>`_"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/project/tasks.rst:5
|
||||
msgid "Tasks"
|
||||
msgstr ""
|
||||
@@ -926,10 +749,6 @@ msgstr ""
|
||||
msgid "In addition, you can now directly set it when creating a new project."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/project/tasks/email_alias.rst:None
|
||||
msgid "In the settings of your project, define the emails alias under the tab email in Odoo Project"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/project/tasks/email_alias.rst:30
|
||||
msgid "All the recipients of the email (To/Cc/Bcc) are automatically added as followers of the task."
|
||||
msgstr ""
|
||||
@@ -938,11 +757,7 @@ msgstr ""
|
||||
msgid "The email can be seen under the name of your project on the dashboard."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/project/tasks/email_alias.rst:None
|
||||
msgid "View of the email alias chosen on the dashboard view in Odoo Project"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets.rst:5
|
||||
#: ../../content/applications/services/timesheets.rst:8
|
||||
msgid "Timesheets"
|
||||
msgstr ""
|
||||
|
||||
@@ -958,19 +773,10 @@ msgstr ""
|
||||
msgid "Activate the :ref:`developer mode <developer-mode>`, go to *Timesheets*, and change the *Project* and *Task* set by default, if you like."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
msgid "View of Timesheets setting enabling the feature record time off in Odoo Timesheets"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:16
|
||||
msgid "Go to :menuselection:`Time Off --> Configuration --> Time Off Types`. Select or create the needed type, and decide if you would like the requests to be validated or not."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
msgid "View of a time off types form emphasizing the time off requests and timesheets section in\n"
|
||||
"Odoo Time Off"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:26
|
||||
msgid "Now, once the employee has requested his time off and the request has been validated (or not, depending on the setting chosen), the time is automatically allocated on *Timesheets*, under the respective project and task."
|
||||
msgstr ""
|
||||
@@ -979,446 +785,94 @@ msgstr ""
|
||||
msgid "On the example below, the user requested *Paid Time off* from July 13th to 15th."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
msgid "View of the time off request form in Odoo Time Off"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:33
|
||||
msgid "Considering that validation is not required, the requested time off is automatically displayed in *Timesheets*. If validation is necessary, the time is automatically allocated after the responsible person for validating does it so."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
msgid "Video of timesheets emphasizing the requested time off from the employee in Odoo Timesheets"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:41
|
||||
msgid "Click on the magnifying glass, hovering over the concerned cell, to access all the aggregated data on that cell (day), and see details regarding the project/task."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/timesheets/overview/time_off.rst:None
|
||||
msgid "View of the details of a project/task in Odoo Timeheets"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support.rst:5
|
||||
msgid "Support"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:6
|
||||
msgid "Supported versions"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:9
|
||||
msgid "Odoo provides support and bug fixing **for the 3 last major versions** of Odoo."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:11
|
||||
msgid "Users hosted on **Odoo Online** may use intermediary versions (sometimes called *SaaS versions*) that are supported as well. These versions are not published for Odoo.sh or On-Premise installations."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:17
|
||||
msgid "What's the support status of my Odoo?"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:19
|
||||
msgid "This matrix shows the support status of every version."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:21
|
||||
msgid "**Major releases are in bold type.**"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:24
|
||||
msgid "Odoo Online"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:24
|
||||
msgid "Odoo.sh"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:24
|
||||
msgid "On-Premise"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:24
|
||||
msgid "Release date"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:26
|
||||
msgid "**Odoo 14.0**"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:26
|
||||
#: ../../content/services/support/supported_versions.rst:26
|
||||
#: ../../content/services/support/supported_versions.rst:26
|
||||
#: ../../content/services/support/supported_versions.rst:28
|
||||
#: ../../content/services/support/supported_versions.rst:30
|
||||
#: ../../content/services/support/supported_versions.rst:30
|
||||
#: ../../content/services/support/supported_versions.rst:30
|
||||
#: ../../content/services/support/supported_versions.rst:32
|
||||
#: ../../content/services/support/supported_versions.rst:34
|
||||
#: ../../content/services/support/supported_versions.rst:34
|
||||
#: ../../content/services/support/supported_versions.rst:34
|
||||
msgid "|green|"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
#: ../../content/services/support/supported_versions.rst:69
|
||||
msgid "green"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:26
|
||||
msgid "October 2020"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:28
|
||||
msgid "Odoo 13.saas~4"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:28
|
||||
#: ../../content/services/support/supported_versions.rst:28
|
||||
#: ../../content/services/support/supported_versions.rst:32
|
||||
#: ../../content/services/support/supported_versions.rst:32
|
||||
#: ../../content/services/support/supported_versions.rst:36
|
||||
#: ../../content/services/support/supported_versions.rst:36
|
||||
#: ../../content/services/support/supported_versions.rst:40
|
||||
#: ../../content/services/support/supported_versions.rst:40
|
||||
#: ../../content/services/support/supported_versions.rst:42
|
||||
#: ../../content/services/support/supported_versions.rst:42
|
||||
#: ../../content/services/support/supported_versions.rst:46
|
||||
#: ../../content/services/support/supported_versions.rst:46
|
||||
#: ../../content/services/support/supported_versions.rst:48
|
||||
#: ../../content/services/support/supported_versions.rst:50
|
||||
#: ../../content/services/support/supported_versions.rst:50
|
||||
#: ../../content/services/support/supported_versions.rst:52
|
||||
msgid "N/A"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:28
|
||||
#: ../../content/services/support/supported_versions.rst:32
|
||||
msgid "August 2019"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:30
|
||||
msgid "**Odoo 13.0**"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:30
|
||||
msgid "October 2019"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:32
|
||||
msgid "Odoo 12.saas~3"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:34
|
||||
msgid "**Odoo 12.0**"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:34
|
||||
msgid "October 2018"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:34
|
||||
msgid "*End-of-support is planned for October 2021*"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:36
|
||||
msgid "Odoo 11.saas~3"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:36
|
||||
#: ../../content/services/support/supported_versions.rst:38
|
||||
#: ../../content/services/support/supported_versions.rst:38
|
||||
#: ../../content/services/support/supported_versions.rst:40
|
||||
#: ../../content/services/support/supported_versions.rst:42
|
||||
#: ../../content/services/support/supported_versions.rst:44
|
||||
#: ../../content/services/support/supported_versions.rst:44
|
||||
#: ../../content/services/support/supported_versions.rst:46
|
||||
#: ../../content/services/support/supported_versions.rst:48
|
||||
#: ../../content/services/support/supported_versions.rst:50
|
||||
#: ../../content/services/support/supported_versions.rst:52
|
||||
msgid "|orange|"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
#: ../../content/services/support/supported_versions.rst:75
|
||||
msgid "orange"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:36
|
||||
msgid "April 2018"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:38
|
||||
msgid "**Odoo 11.0**"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:38
|
||||
#: ../../content/services/support/supported_versions.rst:44
|
||||
#: ../../content/services/support/supported_versions.rst:48
|
||||
#: ../../content/services/support/supported_versions.rst:52
|
||||
msgid "|red|"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:72
|
||||
#: ../../content/services/support/supported_versions.rst:72
|
||||
#: ../../content/services/support/supported_versions.rst:72
|
||||
#: ../../content/services/support/supported_versions.rst:72
|
||||
#: ../../content/services/support/supported_versions.rst:72
|
||||
#: ../../content/services/support/supported_versions.rst:72
|
||||
msgid "red"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:38
|
||||
msgid "October 2017"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:40
|
||||
msgid "Odoo 10.saas~15"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:40
|
||||
msgid "March 2017"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:42
|
||||
msgid "Odoo 10.saas~14"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:42
|
||||
msgid "January 2017"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:44
|
||||
msgid "**Odoo 10.0**"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:44
|
||||
msgid "October 2016"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:46
|
||||
msgid "Odoo 9.saas~11"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:46
|
||||
msgid "May 2016"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:48
|
||||
msgid "**Odoo 9.0**"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:48
|
||||
msgid "October 2015"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:50
|
||||
msgid "Odoo 8.saas~6"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:50
|
||||
msgid "February 2015"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:52
|
||||
msgid "**Odoo 8.0**"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:52
|
||||
msgid "September 2014"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:58
|
||||
msgid "|green| Supported version"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:60
|
||||
msgid "|red| End-of-support"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:62
|
||||
msgid "N/A Never released for this platform"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:64
|
||||
msgid "|orange| Some of our older customers may still run this version on our Odoo Online servers, we provide help only on blocking issues and advise you to upgrade."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:66
|
||||
msgid "🏁 Future version, not released yet"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:79
|
||||
msgid "I run an older version of Odoo/OpenERP/TinyERP"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:81
|
||||
msgid "OpenERP 7.0, 6.1, 6.0 and 5.0 is not supported anymore, on any platform."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:83
|
||||
msgid "TinyERP 4.0, 3.0, 2.0 and 1.0 is not supported anymore, on any platform."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/supported_versions.rst:85
|
||||
msgid "You should consider `upgrading <https://upgrade.odoo.com/>`_ your database."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:6
|
||||
#: ../../content/services/support/what_can_i_expect.rst:7
|
||||
msgid "What can I expect from the support service?"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:10
|
||||
#: ../../content/services/support/what_can_i_expect.rst:11
|
||||
msgid "5 days a week"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:12
|
||||
#: ../../content/services/support/what_can_i_expect.rst:13
|
||||
msgid "Your Odoo Online subscription includes **unlimited 24hr support at no extra cost, Monday to Friday**. Our teams are located around the world to ensure you have support, no matter your location. Your support representative could be communicating to you from San Francisco, Belgium, or India!"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:17
|
||||
#: ../../content/services/support/what_can_i_expect.rst:18
|
||||
msgid "Our support team can be contacted through our `online support form <https://www.odoo.com/help>`__."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:21
|
||||
#: ../../content/services/support/what_can_i_expect.rst:22
|
||||
msgid "What kind of support is included?"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:23
|
||||
#: ../../content/services/support/what_can_i_expect.rst:24
|
||||
msgid "Providing you with relevant material (guidelines, product documentation, etc...)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:25
|
||||
#: ../../content/services/support/what_can_i_expect.rst:26
|
||||
msgid "Answers to issues that you may encounter in your standard Odoo database (eg. “I cannot close my Point of Sale” or “I cannot find my sales KPIs?”)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:27
|
||||
#: ../../content/services/support/what_can_i_expect.rst:28
|
||||
msgid "Questions related to your account, subscription, or billing"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:28
|
||||
#: ../../content/services/support/what_can_i_expect.rst:29
|
||||
msgid "Bug resolution (blocking issues or unexpected behaviour not due to misconfiguration or customization)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:30
|
||||
#: ../../content/services/support/what_can_i_expect.rst:31
|
||||
msgid "Issues that might occur in a test database after upgrading to a newer version"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:32
|
||||
#: ../../content/services/support/what_can_i_expect.rst:33
|
||||
msgid "*Odoo Support does not make changes to your production database without your agreement and gives you the material and knowledge to do it yourself!*"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:37
|
||||
#: ../../content/services/support/what_can_i_expect.rst:38
|
||||
msgid "What kind of support is not included?"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:39
|
||||
#: ../../content/services/support/what_can_i_expect.rst:40
|
||||
msgid "Questions that require us to understand your business processes in order to help you implement your database"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:41
|
||||
#: ../../content/services/support/what_can_i_expect.rst:42
|
||||
msgid "Training on how to use our software (we will direct you to our many resources)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:42
|
||||
#: ../../content/services/support/what_can_i_expect.rst:43
|
||||
msgid "Import of documents into your database"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:43
|
||||
#: ../../content/services/support/what_can_i_expect.rst:44
|
||||
msgid "Guidance on which configurations to apply inside of an application or the database"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:44
|
||||
#: ../../content/services/support/what_can_i_expect.rst:45
|
||||
msgid "How to set up configuration models (Examples include: Inventory Routes, Payment Terms, Warehouses, etc)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:46
|
||||
#: ../../content/services/support/what_can_i_expect.rst:47
|
||||
msgid "Any intervention on your own servers/deployments of Odoo"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:47
|
||||
#: ../../content/services/support/what_can_i_expect.rst:48
|
||||
msgid "Any intervention on your own third party account (Ingenico, Authorize, UPS, etc)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:48
|
||||
#: ../../content/services/support/what_can_i_expect.rst:49
|
||||
msgid "Questions or issues related to specific developments or customizations done either by Odoo or a third party (this is specific only to your database or involving code)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/what_can_i_expect.rst:52
|
||||
#: ../../content/services/support/what_can_i_expect.rst:53
|
||||
msgid "You can get this type of support with a `Success Pack <https://www.odoo.com/pricing-packs>`__. With a pack, one of our consultants will analyze the way your business runs and tell you how you can get the most out of your Odoo Database. We will handle all configurations and coach you on how to use Odoo."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:4
|
||||
msgid "Where to find help?"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:8
|
||||
msgid "Odoo Enterprise"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:10
|
||||
msgid "Users who have a valid Odoo Enterprise subscription may always contact our support teams through our `support form <https://www.odoo.com/help>`_, no matter the hosting type you chose (Odoo Online, Odoo.sh or on your own server)."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:14
|
||||
msgid "Please include in your request:"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:16
|
||||
msgid "your subscription number"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:17
|
||||
msgid "the URL of your database if your database is hosted by Odoo (Odoo Online or Odoo.sh)"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:19
|
||||
msgid "Our agents will get back to you as soon as possible."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:23
|
||||
msgid "Odoo Community"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:25
|
||||
msgid "*Odoo Community users don't get access to the support service.*"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:27
|
||||
msgid "Here are some resources that might help you:"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:29
|
||||
msgid "Our `documentation pages <https://www.odoo.com/page/docs>`_."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:30
|
||||
msgid "Ask your question on the `community forum <https://www.odoo.com/forum/help-1>`_."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/services/support/where_can_i_get_support.rst:31
|
||||
msgid ":doc:`Buy Odoo Enterprise </administration/enterprise>` to get the support and bugfix services."
|
||||
msgstr ""
|
||||
|
||||
Reference in New Issue
Block a user