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[I18N] Update translation terms from Transifex

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Odoo Translation Bot
2021-02-07 01:31:59 +01:00
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commit ac276e4e5d
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locale/de/LC_MESSAGES/livechat.po
+184 -112
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@@ -3,17 +3,13 @@
# This file is distributed under the same license as the Odoo package.
# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
#
# Translators:
# Martin Trigaux, 2019
#
#, fuzzy
msgid ""
msgstr ""
"Project-Id-Version: Odoo 13.0\n"
"Project-Id-Version: Odoo 14.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2019-10-03 11:39+0200\n"
"PO-Revision-Date: 2019-10-03 09:46+0000\n"
"Last-Translator: Martin Trigaux, 2019\n"
"POT-Creation-Date: 2021-02-04 11:02+0100\n"
"PO-Revision-Date: 2020-09-22 14:41+0000\n"
"Language-Team: German (https://www.transifex.com/odoo/teams/41243/de/)\n"
"MIME-Version: 1.0\n"
"Content-Type: text/plain; charset=UTF-8\n"
@@ -21,177 +17,253 @@ msgstr ""
"Language: de\n"
"Plural-Forms: nplurals=2; plural=(n != 1);\n"
#: ../../livechat/livechat.rst:5
msgid "Live Chat"
msgstr "Live-Chat"
#: ../../livechat/livechat.rst:8
msgid "Chat in real time with website visitors"
#: ../../livechat/overview.rst:3
msgid "Overview"
msgstr ""
#: ../../livechat/livechat.rst:10
#: ../../livechat/overview/get_started.rst:3
msgid "Get Started with Live Chat"
msgstr ""
#: ../../livechat/overview/get_started.rst:5
msgid ""
"With Odoo Live Chat, you can establish a direct contact with your website "
"visitors. A simple dialog box will be available on their screen and will "
"allow them to get in touch with one of your sales representatives. This way,"
" you can easily turn prospects into potential business opportunities. You "
"will also be able to provide assistance to your customers. Overall, this is "
"the perfect tool to improve customer satisfaction."
"Live Chat has the highest satisfaction rating of any communication tool. It "
"allows fast responses and it is accessible and convenient, as your customers"
" can keep doing what they are doing while interacting with you. Remember: "
"your customers want to talk to you, so let's make it easy."
msgstr ""
#: ../../livechat/livechat.rst:19
msgid "Configuration"
msgstr "Konfiguration"
#: ../../livechat/overview/get_started.rst:10
msgid "Set up"
msgstr ""
#: ../../livechat/livechat.rst:21
#: ../../livechat/overview/get_started.rst:12
msgid ""
"To get the Live Chat feature, open the Apps module, search for \"Live Chat\""
" and then click on install."
"Once *Live Chat* is installed on your database, if your website was created "
"with Odoo, the application is automatically added to it. All that is left to"
" do is to go to :menuselection:`Website --> Configuration --> Settings --> "
"Live Chat`."
msgstr ""
#: ../../livechat/livechat.rst:27
#: ../../livechat/overview/get_started.rst:21
msgid ""
"The Live Chat module provides you a direct access to your channels. There, "
"operators can easily join and leave the chat."
"Select the channel to be linked to your website or create one on the fly."
msgstr ""
#: ../../livechat/livechat.rst:34
msgid "Add the live chat to an Odoo website"
#: ../../livechat/overview/get_started.rst:27
msgid "For both scenarios, under:"
msgstr ""
#: ../../livechat/livechat.rst:36
#: ../../livechat/overview/get_started.rst:30
msgid ""
"If your website was created with Odoo, then the live chat is automatically "
"added to it. All that is left to do, is to go to :menuselection:`Website -->"
" Configuration --> Settings` to select the channel to be linked to the "
"website."
"- **Operators**: add agents to respond to the chat requests. Add as many as "
"you like, and keep in mind that operators that do not show any activity in "
"Odoo for more than 30min are considered disconnected."
msgstr ""
#: ../../livechat/livechat.rst:45
msgid "Add the live chat to an external website"
msgstr ""
#: ../../livechat/livechat.rst:47
#: ../../livechat/overview/get_started.rst:33
msgid ""
"If your website was not created with Odoo, go to the Live Chat module and "
"then select the channel to be linked. There, you can simply copy paste the "
"code available into your website. A specific url you can send to customers "
"or suppliers for them to access the live chat is also provided."
"- **Options**: set the default text to be shown on the live chat button; an "
"automated welcome message to be seen by visitors when a conversation is "
"initiated, and the text that prompts the user to initiate a chat."
msgstr ""
#: ../../livechat/livechat.rst:54
msgid "Hide / display the live chat according to rules"
msgstr ""
#: ../../livechat/livechat.rst:56
#: ../../livechat/overview/get_started.rst:36
msgid ""
"Rules for the live chat can be defined on the channel form. For instance, "
"you can choose to display the chat in the countries you speak the language "
"of. On the contrary, you are able to hide the chat in countries your company"
" does not sell in. If you select *Auto popup*, you can also set the length "
"of time it takes for the chat to appear."
"- **Channel Rules**: choose an action for a given URL, and/or per country. "
"In the example below, the chat window automatically pops-up 3 seconds after "
"users (from any country) land on the contact us page."
msgstr ""
#: ../../livechat/livechat.rst:66
msgid "Prepare automatic messages"
msgstr ""
#: ../../livechat/livechat.rst:68
#: ../../livechat/overview/get_started.rst:43
msgid ""
"On the channel form, in the *Options* section, several messages can be typed"
" to appear automatically on the chat. This will entice visitors to reach you"
" through the live chat."
"GeoIP, which refers to the process of finding a computer terminal’s "
"geographical location by its IP address, must be installed on your server. "
"Otherwise, under *Channel Rules*, countries are not taken into account."
msgstr ""
#: ../../livechat/livechat.rst:76
msgid "Start chatting with customers"
#: ../../livechat/overview/get_started.rst:48
msgid "External options"
msgstr ""
#: ../../livechat/livechat.rst:78
#: ../../livechat/overview/get_started.rst:51
msgid ""
"In order to start chatting with customers, first make sure that the channel "
"is published on your website. To do so, select *Unpublished on Website* on "
"the top right corner of the channel form to toggle the *Published* setting. "
"Then, the live chat can begin once an operator has joined the channel."
"If your website was not created with Odoo, you can find the code to be added"
" to your own, under the *Widget* tab."
msgstr ""
#: ../../livechat/livechat.rst:88
#: ../../livechat/overview/get_started.rst:52
msgid ""
"If no operator is available and/or if the channel is unpublished on the "
"website, then the live chat button will not appear to visitors."
"Odoo also offers an URL you can send to users so they can have access to a "
"single live chat page."
msgstr ""
#: ../../livechat/livechat.rst:92
#: ../../livechat/overview/get_started.rst:59
msgid "Managing chat requests"
msgstr ""
#: ../../livechat/overview/get_started.rst:61
msgid ""
"Conversations initiated by visitors also appear in the Discuss module in "
"addition to popping up as a direct message. Therefore, inquiries can be "
"answered wherever you are in Odoo."
"Conversations initiated by visitors pop up as a direct message, and are "
"shown in *Discuss*. Therefore, inquiries can be answered wherever you are in"
" Odoo."
msgstr ""
#: ../../livechat/livechat.rst:96
#: ../../livechat/overview/get_started.rst:69
msgid ""
"If there are several operators who have all joined a channel, the system "
"will dispatch visitor sessions randomly between them."
"Conversations are dispatched based on the current workload of the online "
"operators."
msgstr ""
#: ../../livechat/livechat.rst:100
#: ../../livechat/overview/get_started.rst:72
msgid "Leave or join a channel"
msgstr ""
#: ../../livechat/overview/get_started.rst:74
msgid ""
"Go to :menuselection:`Website --> Configuration --> Settings`, access your "
"channel under *Live Chat*, and *Join Channel* or *Leave Channel*."
msgstr ""
#: ../../livechat/overview/get_started.rst:82
#: ../../livechat/overview/responses.rst:48
msgid ":doc:`ratings`"
msgstr ""
#: ../../livechat/overview/get_started.rst:83
#: ../../livechat/overview/ratings.rst:45
msgid ":doc:`responses`"
msgstr ""
#: ../../livechat/overview/ratings.rst:3
msgid "Ratings"
msgstr ""
#: ../../livechat/overview/ratings.rst:5
msgid ""
"Giving users the opportunity to rate their interactions can help you "
"improving the experience you offer. That means staying on top of your "
"customers' needs, besides keeping track of your operators’ performances."
msgstr ""
#: ../../livechat/overview/ratings.rst:10
msgid "Customer Rating"
msgstr ""
#: ../../livechat/overview/ratings.rst:12
msgid ""
"Once the user chooses to close the chat window, he can rate his interaction."
msgstr ""
#: ../../livechat/overview/ratings.rst:14
msgid ""
"If the user is *Not satisfied* or *Highly dissatisfied*, a field allowing "
"for an explanation is shown."
msgstr ""
#: ../../livechat/overview/ratings.rst:15
msgid "A copy of the conversation can also be sent by email."
msgstr ""
#: ../../livechat/overview/ratings.rst:22
msgid "The rating is shown on the chat window itself for the operator."
msgstr ""
#: ../../livechat/overview/ratings.rst:28
msgid "And under :menuselection:`Report --> Customer Ratings`."
msgstr ""
#: ../../livechat/overview/ratings.rst:35
msgid "Make the rating public"
msgstr ""
#: ../../livechat/overview/ratings.rst:37
msgid ""
"Go to :menuselection:`Website --> Configuration --> Settings`, access your "
"channel form, click on *Go to Website* and on *Unpublished*, to publish the "
"rating of that channel on your website."
msgstr ""
#: ../../livechat/overview/responses.rst:3
msgid "Commands and Canned Responses"
msgstr ""
#: ../../livechat/overview/responses.rst:5
msgid ""
"Using canned responses can help you save time and have a previous, well-"
"thought response, to some of your most common questions and comments."
msgstr ""
#: ../../livechat/overview/responses.rst:9
msgid "Use commands"
msgstr ""
#: ../../livechat/livechat.rst:102
#: ../../livechat/overview/responses.rst:11
msgid ""
"Commands are useful shortcuts for completing certain actions or to access "
"information you might need. To use this feature, simply type the commands "
"into the chat. The following actions are available :"
"Commands are shortcuts that do specific actions within the chat window:"
msgstr ""
#: ../../livechat/livechat.rst:106
msgid "**/help** : show a helper message."
#: ../../livechat/overview/responses.rst:13
msgid "**/help**: shows a help message."
msgstr ""
#: ../../livechat/livechat.rst:108
msgid "**/helpdesk** : create a helpdesk ticket."
#: ../../livechat/overview/responses.rst:14
msgid "**/helpdesk**: creates a helpdesk ticket."
msgstr ""
#: ../../livechat/livechat.rst:110
msgid "**/helpdesk\\_search** : search for a helpdesk ticket."
#: ../../livechat/overview/responses.rst:15
msgid "**/helpdesk_search**: searches for a helpdesk ticket."
msgstr ""
#: ../../livechat/livechat.rst:112
msgid "**/history** : see 15 last visited pages."
#: ../../livechat/overview/responses.rst:16
msgid "**/history**: shows the last 15 visited pages."
msgstr ""
#: ../../livechat/livechat.rst:114
msgid "**/lead** : create a new lead."
#: ../../livechat/overview/responses.rst:17
msgid "**/lead**: creates a new lead."
msgstr ""
#: ../../livechat/livechat.rst:116
msgid "**/leave** : leave the channel."
#: ../../livechat/overview/responses.rst:18
msgid "**/leave**: leaves the channel."
msgstr ""
#: ../../livechat/livechat.rst:119
#: ../../livechat/overview/responses.rst:0
msgid ""
"If a helpdesk ticket is created from the chat, then the conversation it was "
"generated from will automatically appear as the description of the ticket. "
"The same goes for the creation of a lead."
"- For *helpdesk tickets*: make sure the application is installed on your "
"database and the option *Live Chat* under :menuselection:`Helpdesk --> "
"Configuration --> Helpdesk Teams` is enabled."
msgstr ""
#: ../../livechat/livechat.rst:124
#: ../../livechat/overview/responses.rst:0
msgid ""
"- For *leads*: the *CRM* application must be installed on your database."
msgstr ""
#: ../../livechat/overview/responses.rst:26
msgid ""
"To access the ticket or lead created from the chat, click on the shortcut "
"link."
msgstr ""
#: ../../livechat/overview/responses.rst:33
msgid ""
"Helpdesk tickets created from the chat automatically add the conversation as"
" a description of the ticket. The same goes for the creation of a lead."
msgstr ""
#: ../../livechat/overview/responses.rst:37
msgid "Send canned responses"
msgstr ""
#: ../../livechat/livechat.rst:126
#: ../../livechat/overview/responses.rst:40
msgid ""
"Canned responses allow you to create substitutes to generic sentences you "
"frequently use. Typing a word instead of several will save you a lot of "
"time. To add canned responses, go to :menuselection:`LIVE CHAT --> "
"Configuration --> Canned Responses` and create as many as you need to. Then,"
" to use them during a chat, simply type \":\" followed by the shortcut you "
"assigned."
"Canned responses allow you to have a full piece of text being placed when "
"you type a shortcut word. To create them, go to :menuselection:`Live Chat "
"--> Configuration --> Canned Responses`."
msgstr ""
#: ../../livechat/livechat.rst:136
#: ../../livechat/overview/responses.rst:41
msgid ""
"You now have all of the tools needed to chat in live with your website "
"visitors, enjoy !"
"To use them during a conversation, simply type **:** followed by the "
"shortcut word you created."
msgstr ""