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[I18N] Update translation terms from Transifex

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Odoo Translation Bot
2023-05-28 00:40:40 +02:00
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locale/vi/LC_MESSAGES/services.po
+363 -47
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@@ -4,8 +4,6 @@
# FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
#
# Translators:
# Trần Hà <tranthuha13590@gmail.com>, 2023
# Nancy Momoland <thanhnguyen.icsc@gmail.com>, 2023
# Thi Huong Nguyen, 2023
# Martin Trigaux, 2023
#
@@ -14,7 +12,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-05-15 06:38+0000\n"
"POT-Creation-Date: 2023-05-22 07:00+0000\n"
"PO-Revision-Date: 2022-10-04 12:54+0000\n"
"Last-Translator: Martin Trigaux, 2023\n"
"Language-Team: Vietnamese (https://app.transifex.com/odoo/teams/41243/vi/)\n"
@@ -245,89 +243,407 @@ msgid "Advanced"
msgstr "Nâng cao"
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:3
msgid "After Sales Features"
msgid "After-Sales services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:5
msgid ""
"As your business grows, having the right tool to support your helpdesk team "
"on recording, tracking and managing issues raised easy and efficiently, is "
"key. Odoo’s Helpdesk application allows you to generate credit notes, manage"
" returns, products, repairs, grant coupons, and even plan onsite "
"interventions from a ticket’s page."
"*After-Sales* services can be configured in the *Helpdesk* application for "
"individual *teams*. Once enabled, users can issue refunds, process returns, "
"generate coupons, and/or schedule repair and field service interventions "
"directly from a ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:11
msgid "Set up the after sales services"
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:10
msgid "Set up the after-sales services"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:13
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:12
msgid ""
"Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and "
"enable the after sales options: *Refunds, Returns, Coupons, Repairs and "
"Onsite Interventions*."
"Start by enabling the after-sales services on specific *Helpdesk* team(s), "
"by going to :menuselection:`Helpdesk --> Configuration --> Teams` and "
"selecting which teams(s) these services should be active on. Then, scroll to"
" the :guilabel:`After-Sales` section on the team's settings page, and choose"
" which of the following options to enable:"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:17
msgid ""
":guilabel:`Refunds`: issues credit notes to refund a customer, or adjust the"
" remaining amount due"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:18
msgid ""
":guilabel:`Coupons`: offers discounts and free products through an existing "
"coupon program"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:19
msgid ""
":guilabel:`Returns`: initiates a product return from a customer through a "
"reverse transfer"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:20
msgid "Generate credit notes from tickets"
msgstr "Generate credit notes from tickets"
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:22
msgid ""
"You can use a credit note to refund a customer or adjust the amount due. For"
" that, simply go to your ticket page, click on *Refund* and select the "
"corresponding *Invoice*. Clicking on *Reverse* generates a credit note, and "
"you can *Post* it while still being in the *Helpdesk* app."
":guilabel:`Repairs`: creates repair orders for broken or faulty products"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:30
msgid "Allow product returns from tickets"
msgstr "Cho phép trả lại sản phẩm từ thẻ yêu cầu"
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:32
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:21
msgid ""
"The process of a product return from your customer back to your warehouse is"
" taken into action when, at the ticket page, you choose the option *Return*."
":guilabel:`Field Service`: plans onsite intervention through the *Field "
"Service* application"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:39
msgid "Grant coupons from tickets"
msgstr "Cấp phiếu khuyến mãi từ yêu cầu hỗ trợ"
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:41
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:26
msgid ""
"First, be sure to have your *Coupon Program* planned in the *Sales* or "
"*Website* application. Then, in *Helpdesk*, open your ticket, click on "
"*Coupon*, and choose the respective one."
"The services that are enabled can vary based on the type of support a team "
"provides."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:48
msgid "Repairs from tickets"
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:29
msgid ""
"As all of the after-sales services in Odoo require integration with other "
"applications, enabling any of them may result in the installation of "
"additional modules or applications. *Installing a new application on a One-"
"App-Free database will trigger a 15-day trial. At the end of the trial, if a"
" paid subscription has not been added to the database, it will no longer be "
"accessible.*"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:50
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:35
msgid "Issue a refund with a credit note"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:37
msgid ""
"Clicking on *Repair* option, on your ticket page, a new repair order form is"
" shown. Fill in the information as needed and choose the next step."
"A *credit note* is a document issued to a customer informing them that they "
"have been credited a certain amount of money. They can be used to provide a "
"full refund to a customer, or to adjust any remaining amount due. While they"
" are usually created through the *Accounting* or *Invoicing* applications, "
"they can be created through a *Helpdesk* ticket, as well."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:43
msgid "Invoices must be posted before a credit note can be generated."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:45
msgid ""
"To create a credit note, navigate to a ticket on the "
":menuselection:`Helpdesk` application, and click the :guilabel:`Refund` "
"button in the upper-left corner of the ticket dashboard. Then, select the "
"corresponding invoice from the :guilabel:`Invoices to Refund` drop-down "
"menu."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of a refund creation page."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:53
msgid "Choose a :guilabel:`Credit Method` from one of the following options:"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:55
msgid ""
":guilabel:`Partial Refund`: the credit note is created in draft and can be "
"edited before being issued"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:57
msgid "Plan onsite interventions from tickets"
msgid ""
":guilabel:`Full Refund`: the credit note is auto-validated and reconciled "
"with the invoice. *This is the option to choose if a validated invoice needs"
" to be canceled*"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:59
msgid ""
"At the ticket's page click on *Plan Intervention*, and set up your onsite "
"intervention exactly the same way as if you were on the *Field Service* "
"application."
":guilabel:`Full refund and new draft invoice`: the credit note is auto-"
"validated and reconciled with the invoice. The original invoice is "
"duplicated as a new draft. *This is the option to choose if a validated "
"invoice needs to be modified*"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:64
msgid ""
"The :guilabel:`Credit Method` options will **not** be available for invoices"
" that have already been paid."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:67
msgid ""
"Make any necessary changes to the details of the credit note and click "
":guilabel:`Reverse.` Then click :guilabel:`Confirm` to post the credit note."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:70
msgid ""
"Once the credit note has been posted, a :guilabel:`Credit Notes` smart "
"button will be added to the *Helpdesk* ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of smart buttons on a ticket focusing on the credit note button."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:78
msgid ":doc:`/applications/finance/accounting/customer_invoices/credit_notes`"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:81
msgid "Generate coupons from a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:83
msgid ""
"Coupons can be used to alter the price of products or orders. The usage "
"constraints of a coupon are defined by conditional rules. *Coupon Programs* "
"are configured in the *Sales* or *Website* applications."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:88
msgid ""
"The *eCommerce* module must be installed in order to create coupon codes "
"from the *Website*."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:90
msgid ""
"To generate a coupon, open a *Helpdesk* ticket and click on the "
":guilabel:`Coupon` button in the upper left corner. Select an option from "
"the :guilabel:`Coupon Program` drop-down menu, then click "
":guilabel:`Generate`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of a coupon generation window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:98
msgid ""
"The :guilabel:`Coupon Code` can be copied directly from the pop-up window "
"(by clicking the :guilabel:`Copy` button), or sent in an email by clicking "
":guilabel:`Send`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:102
msgid ""
"When emailing a coupon code, all the followers of the ticket will be added "
"as recipients to the email. Additional recipients can be added to the email "
"as well, in the :guilabel:`Recipients` field of the :guilabel:`Compose "
"Email` pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:0
msgid "View of an email draft window with coupon code."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:110
msgid ""
"Once a :guilabel:`Coupon Code` has been generated, a :guilabel:`Coupons` "
"smart button will be added to the top of the ticket; click the smart button "
"to view the coupon code, expiration date, and additional information."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of the smart buttons on a ticket focusing on the coupon button."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:119
msgid ""
"`Coupons <https://www.odoo.com/slides/slide/coupon-"
"programs-640?fullscreen=1>`_"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:122
msgid "Facilitate a product return with a reverse transfer"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:124
msgid ""
"Returns are completed through *reverse transfers*, which generate new "
"warehouse operations for the returning products. Click the "
":guilabel:`Return` button in the top-left corner of a ticket to open the "
":guilabel:`Reverse Transfer` pop-up window."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of a Helpdesk ticket with the return button highlighted."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:133
msgid ""
"The :guilabel:`Return` button only appears on a ticket if the customer has a"
" recorded delivery in the database."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:136
msgid ""
"By default, the quantity will match the validated quantity from the delivery"
" order. Update the :guilabel:`Quantity` field if necessary."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of a reverse transfer creation page."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:143
msgid ""
"Click :guilabel:`Return` to confirm the return. This generates a new "
"warehouse operation for the incoming returned product(s). A "
":guilabel:`Return` smart button will then be added to the top of the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of the return smart button on a helpdesk ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:152
msgid ":doc:`/applications/sales/sales/products_prices/returns`"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:155
msgid "Send products for repair from a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:157
msgid ""
"If the ticket is related to an issue with a faulty or broken product, a "
"repair order can be created from the *Helpdesk* ticket, and managed through "
"the *Repairs* application."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:160
msgid ""
"To create a new repair order, open a :menuselection:`Helpdesk` ticket and "
"click on the :guilabel:`Repair` button in the upper left corner."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:163
msgid ""
"Clicking the :guilabel:`Repair` button opens a blank :guilabel:`Repair "
"Reference` form."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of a repair reference page."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:170
msgid ""
"If a product was specified in the :guilabel:`Product` field on the ticket, "
"it will be added to the :guilabel:`Product to Repair` field automatically. "
"If not, click into the field to select a product from the drop down."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:174
msgid ""
"Fill out the :guilabel:`Repair Description` field with a brief explanation "
"of the issue. Click the :guilabel:`Sale Order` field and then select the "
"originating :abbr:`SO (Sales Order)` from which the product is being "
"repaired from. If a return has been initiated for the product, select the "
"reference number from the drop-down in the :guilabel:`Return` field."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:179
msgid ""
"Choose an :guilabel:`Invoice Method` from the drop-down. Select "
":guilabel:`Before Repair` or :guilabel:`After Repair` to generate an invoice"
" before or after the work is completed. Selecting :guilabel:`No Invoice` "
"means that an invoice cannot be generated for this service."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:183
msgid ""
"If parts are required for the repair, they can be added in the "
":guilabel:`Parts` tab. Services can be added as product lines on the "
":guilabel:`Operations` tab. Additional information for the internal repair "
"team can be added to the :guilabel:`Repair Notes` tab. Information for the "
"customer can be added to the :guilabel:`Quotation Notes` tab, and will be "
"automatically added to the PDF of the quotations generated from this "
":guilabel:`Repair Reference`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:189
msgid ""
"A :guilabel:`Repairs` smart button will be added to the ticket, linking to "
"the repair order."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of smart buttons focusing on repair button."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:196
msgid ""
"Once a user creates a repair order from a *Helpdesk* ticket, they will be "
"able to access it through the ticket's :guilabel:`Repair` smart button, or "
"from a link in the :guilabel:`Chatter`, even if they do not have access "
"rights to the *Repair* application."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:201
msgid "Create a field service task from a ticket"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:203
msgid ""
"On-site interventions can be planned from a ticket and managed through the "
"*Field Service* application. Customers with :doc:`portal access "
"</applications/general/users/portal>` will be able to track the progress of "
"a :guilabel:`Field Service` task just as they would a *Helpdesk* ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:207
msgid ""
"To create a new task, navigate to a :menuselection:`Helpdesk` ticket. Click "
":guilabel:`Create Task` to open the :guilabel:`Create a Field Service task` "
"pop-up. Confirm or update the task :guilabel:`Title`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:212
msgid ""
"The :guilabel:`Project` field on the :guilabel:`Create a Field Service task`"
" pop-up will default to the same *Field Service* project that was identified"
" on the team's settings page. To change the project for this specific task, "
"select one from the :guilabel:`Project` field."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:216
msgid ""
"To change the default *Field Service* project for the team, go to "
":menuselection:`Helpdesk --> Configuration --> Teams` to select a "
":guilabel:`Team`. Scroll to the :guilabel:`After-Sales` section and choose "
"new project under :guilabel:`Field Service`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:220
msgid "Click :guilabel:`Create Task` or :guilabel:`Create & View Task`."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of a Field Service task creation page."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:226
msgid ""
"After the task is created, a :guilabel:`Tasks` smart button will be added to"
" the ticket, linking the :guilabel:`Field Service` task to the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst-1
msgid "View of ticket smart buttons focused on task."
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/after_sales.rst:234
msgid ""
"`Field Service <https://www.odoo.com/slides/slide/advanced-"
"settings-862?fullscreen=1>`_"
msgstr ""
#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:3
msgid "Closing tickets"
msgstr ""