[I18N] Update translation terms from Transifex

locale/vi/LC_MESSAGES/finance.po

@@ -5,19 +5,19 @@
 # 
 # Translators:
 # Minh Nguyen <ndminh210994@gmail.com>, 2023
-# Nancy Momoland <thanhnguyen.icsc@gmail.com>, 2023
 # Trần Hà <tranthuha13590@gmail.com>, 2023
-# Martin Trigaux, 2023
 # Thi Huong Nguyen, 2023
+# Nancy Momoland <thanhnguyen.icsc@gmail.com>, 2023
+# Martin Trigaux, 2023
 # 
 #, fuzzy
 msgid ""
 msgstr ""
 "Project-Id-Version: Odoo 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2023-05-02 14:02+0000\n"
+"POT-Creation-Date: 2023-05-15 06:38+0000\n"
 "PO-Revision-Date: 2022-10-04 12:53+0000\n"
-"Last-Translator: Thi Huong Nguyen, 2023\n"
+"Last-Translator: Martin Trigaux, 2023\n"
 "Language-Team: Vietnamese (https://app.transifex.com/odoo/teams/41243/vi/)\n"
 "MIME-Version: 1.0\n"
 "Content-Type: text/plain; charset=UTF-8\n"
@@ -1242,6 +1242,7 @@ msgstr ""
 
 #: ../../content/applications/finance/accounting/bank/reconciliation/reconciliation_models.rst:88
 #: ../../content/applications/finance/accounting/getting_started/initial_configuration/chart_of_accounts.rst:52
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:56
 msgid "Type"
 msgstr "Loại"
 
@@ -2289,6 +2290,7 @@ msgstr ""
 #: ../../content/applications/finance/accounting/others/multi_currency.rst:87
 #: ../../content/applications/finance/fiscal_localizations/chile.rst:145
 #: ../../content/applications/finance/fiscal_localizations/ecuador.rst:237
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:38
 #: ../../content/applications/finance/fiscal_localizations/united_kingdom.rst:41
 msgid "Chart of accounts"
 msgstr "Hệ thống tài khoản"
@@ -2469,6 +2471,7 @@ msgstr ""
 #: ../../content/applications/finance/accounting/getting_started/cheat_sheet.rst:168
 #: ../../content/applications/finance/accounting/getting_started/process_overview/customer_invoice.rst:109
 #: ../../content/applications/finance/accounting/getting_started/process_overview/customer_invoice.rst:132
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:58
 msgid "Accounts Receivable"
 msgstr ""
 
@@ -2654,6 +2657,7 @@ msgstr ""
 #: ../../content/applications/finance/accounting/getting_started/process_overview/customer_invoice.rst:130
 #: ../../content/applications/finance/accounting/receivables/customer_payments/check.rst:85
 #: ../../content/applications/finance/accounting/receivables/customer_payments/check.rst:135
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:67
 msgid "Bank"
 msgstr "Ngân hàng"
 
@@ -2814,18 +2818,27 @@ msgid "Balance Sheet"
 msgstr "Bảng cân đối kế toán"
 
 #: ../../content/applications/finance/accounting/getting_started/initial_configuration/chart_of_accounts.rst:67
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:59
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:62
 msgid "Receivable"
 msgstr "Khoản phải thu"
 
 #: ../../content/applications/finance/accounting/getting_started/initial_configuration/chart_of_accounts.rst:69
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:68
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:71
 msgid "Bank and Cash"
 msgstr "Ngân hàng và Tiền mặt"
 
 #: ../../content/applications/finance/accounting/getting_started/initial_configuration/chart_of_accounts.rst:71
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:74
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:77
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:80
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:83
 msgid "Current Assets"
 msgstr "Tài sản ngắn hạn"
 
 #: ../../content/applications/finance/accounting/getting_started/initial_configuration/chart_of_accounts.rst:73
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:86
 msgid "Non-current Assets"
 msgstr "Tài sản dài hạn"
 
@@ -2838,6 +2851,7 @@ msgid "Fixed Assets"
 msgstr "Tài sản cố định"
 
 #: ../../content/applications/finance/accounting/getting_started/initial_configuration/chart_of_accounts.rst:79
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:65
 msgid "Payable"
 msgstr "Phải trả"
 
@@ -2846,14 +2860,19 @@ msgid "Credit Card"
 msgstr "Thẻ tín dụng"
 
 #: ../../content/applications/finance/accounting/getting_started/initial_configuration/chart_of_accounts.rst:83
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:89
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:92
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:95
 msgid "Current Liabilities"
 msgstr "Nợ ngắn hạn"
 
 #: ../../content/applications/finance/accounting/getting_started/initial_configuration/chart_of_accounts.rst:85
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:98
 msgid "Non-current Liabilities"
 msgstr "Nợ cố định"
 
 #: ../../content/applications/finance/accounting/getting_started/initial_configuration/chart_of_accounts.rst:89
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:101
 msgid "Current Year Earnings"
 msgstr "Thu nhập năm hiện tại"
 
@@ -3795,6 +3814,7 @@ msgstr ""
 #: ../../content/applications/finance/fiscal_localizations/colombia.rst:123
 #: ../../content/applications/finance/fiscal_localizations/peru.rst:69
 #: ../../content/applications/finance/fiscal_localizations/peru.rst:242
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:116
 #: ../../content/applications/finance/fiscal_localizations/united_kingdom.rst:51
 msgid "Taxes"
 msgstr "Thuế"
@@ -8951,23 +8971,23 @@ msgid ""
 msgstr ""
 
 #: ../../content/applications/finance/accounting/receivables/customer_payments/followup.rst:20
-msgid "Send an Email"
-msgstr "Gửi Email"
+msgid "Send an email;"
+msgstr ""
 
 #: ../../content/applications/finance/accounting/receivables/customer_payments/followup.rst:21
-msgid ":ref:`Send an SMS Message <pricing/pricing_and_faq>`"
+msgid ":ref:`Send an SMS message <pricing/pricing_and_faq>`;"
 msgstr ""
 
 #: ../../content/applications/finance/accounting/receivables/customer_payments/followup.rst:22
-msgid "Print a Letter"
-msgstr "In một lá thư"
+msgid "Print a letter;"
+msgstr ""
 
 #: ../../content/applications/finance/accounting/receivables/customer_payments/followup.rst:23
-msgid ":ref:`Send a Letter <customer_invoices/snailmail>`"
+msgid ":ref:`Send a letter <customer_invoices/snailmail>`;"
 msgstr ""
 
 #: ../../content/applications/finance/accounting/receivables/customer_payments/followup.rst:24
-msgid "Manual Action (creates a task)"
+msgid "Manual action (creates a task)."
 msgstr ""
 
 #: ../../content/applications/finance/accounting/receivables/customer_payments/followup.rst:26
@@ -9063,6 +9083,18 @@ msgid ""
 "follow-ups`."
 msgstr ""
 
+#: ../../content/applications/finance/accounting/receivables/customer_payments/followup.rst:78
+msgid ":doc:`../../../../general/in_app_purchase`"
+msgstr ""
+
+#: ../../content/applications/finance/accounting/receivables/customer_payments/followup.rst:79
+msgid ":doc:`../../../../marketing/sms_marketing/pricing/pricing_and_faq`"
+msgstr ""
+
+#: ../../content/applications/finance/accounting/receivables/customer_payments/followup.rst:80
+msgid ":doc:`../customer_invoices/snailmail`"
+msgstr ""
+
 #: ../../content/applications/finance/accounting/receivables/customer_payments/online_payment.rst:5
 msgid "Invoice online payment"
 msgstr ""
@@ -13344,6 +13376,10 @@ msgid ""
 msgstr ""
 
 #: ../../content/applications/finance/expenses.rst:5
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:104
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:107
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:110
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:113
 msgid "Expenses"
 msgstr "Chi phí"
 
@@ -14011,8 +14047,10 @@ msgid "Turkey - Accounting"
 msgstr "Thổ Nhĩ Kỳ - Kế toán"
 
 #: ../../content/applications/finance/fiscal_localizations.rst:127
-msgid "U.A.E. - Accounting"
-msgstr "U.A.E. - Kế toán"
+msgid ""
+":doc:`United Arab Emirates - Accounting "
+"<fiscal_localizations/united_arab_emirates>`"
+msgstr ""
 
 #: ../../content/applications/finance/fiscal_localizations.rst:128
 msgid ":doc:`UK - Accounting <fiscal_localizations/united_kingdom>`"
@@ -14088,6 +14126,7 @@ msgstr ""
 #: ../../content/applications/finance/fiscal_localizations/kenya.rst:16
 #: ../../content/applications/finance/fiscal_localizations/kenya.rst:34
 #: ../../content/applications/finance/fiscal_localizations/luxembourg.rst:14
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:16
 #: ../../content/applications/finance/fiscal_localizations/united_kingdom.rst:14
 msgid "Name"
 msgstr "Tên"
@@ -14100,6 +14139,7 @@ msgstr "Tên"
 #: ../../content/applications/finance/fiscal_localizations/kenya.rst:17
 #: ../../content/applications/finance/fiscal_localizations/kenya.rst:35
 #: ../../content/applications/finance/fiscal_localizations/luxembourg.rst:15
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:17
 #: ../../content/applications/finance/fiscal_localizations/united_kingdom.rst:15
 msgid "Technical name"
 msgstr "Tên kỹ thuật"
@@ -14113,6 +14153,7 @@ msgstr "Tên kỹ thuật"
 #: ../../content/applications/finance/fiscal_localizations/kenya.rst:18
 #: ../../content/applications/finance/fiscal_localizations/kenya.rst:36
 #: ../../content/applications/finance/fiscal_localizations/luxembourg.rst:16
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:18
 #: ../../content/applications/finance/fiscal_localizations/united_kingdom.rst:16
 msgid "Description"
 msgstr "Mô tả"
@@ -19609,6 +19650,7 @@ msgstr "Ai Cập"
 
 #: ../../content/applications/finance/fiscal_localizations/egypt.rst:8
 #: ../../content/applications/finance/fiscal_localizations/india.rst:8
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:8
 msgid "Installation"
 msgstr ""
 
@@ -20608,6 +20650,7 @@ msgid ""
 msgstr ""
 
 #: ../../content/applications/finance/fiscal_localizations/france.rst:182
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:54
 msgid "Code"
 msgstr "Mã"
 
@@ -23115,6 +23158,7 @@ msgstr ""
 
 #: ../../content/applications/finance/fiscal_localizations/italy.rst:164
 #: ../../content/applications/finance/fiscal_localizations/italy.rst:395
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:212
 msgid "Invoices"
 msgstr "Hóa đơn"
 
@@ -27891,6 +27935,413 @@ msgid ""
 "your fiscal positions accordingly."
 msgstr ""
 
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:3
+msgid "United Arab Emirates"
+msgstr "Các Tiểu Vương Quốc A-rập Thống Nhất"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:10
+msgid ""
+":ref:`Install <general/install>` the following modules to get all the "
+"features of the **United Arab Emirates** localization:"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:19
+msgid ":guilabel:`United Arab Emirates - Accounting`"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:20
+msgid "``l10n_ae``"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:21
+msgid ""
+"Default :doc:`fiscal localization package "
+"</applications/finance/fiscal_localizations>`. Includes all accounts, taxes,"
+" and reports."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:23
+msgid ":guilabel:`U.A.E. - Payroll`"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:24
+msgid "``l10n_ae_hr_payroll``"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:25
+msgid "Includes all rules, calculations, and salary structures."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:26
+msgid ":guilabel:`U.A.E. - Payroll with Accounting`"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:27
+msgid "``l10n_ae_hr_payroll_account``"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:28
+msgid "Includes all accounts related to the payroll module."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:29
+msgid ":guilabel:`United Arab Emirates - Point of Sale`"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:30
+msgid "``l10n_ae_pos``"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:31
+msgid "Includes the UAE-compliant POS receipt."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst-1
+msgid "Select the modules to install."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:40
+msgid ""
+"Go to :menuselection:`Accounting --> Configuration --> Chart of Accounts` to"
+" view all default accounts available for the UAE localization package. You "
+"can filter by :guilabel:`Code` using the numbers on the far left or by "
+"clicking on :menuselection:`Group By --> Account Type`. You can "
+":guilabel:`Enable`/:guilabel:`Disable` reconciliation or **configure** "
+"specific accounts according to your needs."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:47
+msgid ""
+"Always keep at least one **receivable account** and one **payable account** "
+"active."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:48
+msgid ""
+"It is also advised to **keep the accounts below active**, as they are used "
+"either as transitory accounts by Odoo or are specific to the **UAE "
+"localization package**."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:55
+msgid "Account Name"
+msgstr "Tên tài khoản "
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:57
+msgid "102011"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:60
+msgid "102012"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:61
+msgid "Accounts Receivable (POS)"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:63
+msgid "201002"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:64
+msgid "Payables"
+msgstr "Phải trả"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:66
+msgid "101004"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:69
+msgid "105001"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:70
+msgid "Cash"
+msgstr "Tiền mặt"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:72
+msgid "100001"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:73
+msgid "Liquidity Transfer"
+msgstr "Tiền đang chuyển"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:75
+msgid "101002"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:76
+msgid "Outstanding Receipts"
+msgstr "Biên nhận trả trước"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:78
+msgid "101003"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:79
+msgid "Outstanding Payments"
+msgstr "Thanh toán trả trước"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:81
+msgid "104041"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:82
+msgid "VAT Input"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:84
+msgid "100103"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:85
+msgid "VAT Receivable"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:87
+msgid "101001"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:88
+msgid "Bank Suspense Account"
+msgstr "Tài khoản tạm thời ngân hàng"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:90
+msgid "201017"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:91
+msgid "VAT Output"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:93
+msgid "202001"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:94
+msgid "End of Service Provision"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:96
+msgid "202003"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:97
+msgid "VAT Payable"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:99
+msgid "999999"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:100
+msgid "Undistributed Profits/Losses"
+msgstr "Lợi nhuận/Chi phí chưa phân bổ"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:102
+msgid "400003"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:103
+msgid "Basic Salary"
+msgstr "Lương Cơ bản"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:105
+msgid "400004"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:106
+msgid "Housing Allowance"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:108
+msgid "400005"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:109
+msgid "Transportation Allowance"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:111
+msgid "400008"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:112
+msgid "End of Service Indemnity"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:118
+msgid ""
+"To access your taxes, go to :menuselection:`Accounting --> Configuration -->"
+" Taxes`. Activate/deactivate, or :doc:`configure "
+"</applications/finance/accounting/taxation/taxes/taxes>` the taxes relevant "
+"to your business by clicking on them. Remember to only set tax accounts on "
+"the **5%** tax group, as other groups do not need closing. To do so, enable "
+"the :doc:`developer mode <../../general/developer_mode>` and go to "
+":menuselection:`Configuration --> Tax Groups`. Then, set a :guilabel:`Tax "
+"current account (payable)`, :guilabel:`Tax current account (receivable)`, "
+"and an :guilabel:`Advance Tax payment account` for the **5%** group."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:127
+msgid "The :abbr:`RCM (Reverse Charge Mechanism)` is supported by Odoo."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst-1
+msgid "Preview of the UAE localization package's taxes."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:134
+msgid "Currency exchange rates"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:136
+msgid ""
+"To update the currency exchange rates, go to :menuselection:`Accounting --> "
+"Configuration --> Settings --> Currencies`. Click on the update button "
+"(:guilabel:`🗘`) found next to the :guilabel:`Next Run` field."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:140
+msgid ""
+"To launch the update automatically at set intervals, change the "
+":guilabel:`Interval` from :guilabel:`Manually` to the desired frequency."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:144
+msgid ""
+"By default, the UAE Central Bank exchange rates web service is used. Several"
+" other providers are available under the :guilabel:`Service` field."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:150
+msgid "Payroll"
+msgstr "Bảng lương"
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:152
+msgid ""
+"The :guilabel:`UAE - Payroll` module creates the necessary **salary rules** "
+"in the Payroll app in compliance with the UAE rules and regulations. The "
+"salary rules are linked to the corresponding accounts in the **chart of "
+"accounts**."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst-1
+msgid "The UAE Employee Payroll Structure."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:161
+msgid "Salary rules"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:163
+msgid ""
+"To apply these rules to an employee's contract, go to "
+":menuselection:`Payroll --> Contracts --> Contracts` and select the "
+"employee's contract. In the :guilabel:`Salary Structure Type` field, select "
+":guilabel:`UAE Employee`."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst-1
+msgid "Select the Salary Structure Type to apply to the contract."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:171
+msgid ""
+"Under the :guilabel:`Salary Information` tab, you can find details such as "
+"the:"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:173
+msgid ":guilabel:`Wage`;"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:174
+msgid ":guilabel:`Housing Allowance`;"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:175
+msgid ":guilabel:`Transportation Allowance`;"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:176
+msgid ":guilabel:`Other Allowances`;"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:177
+msgid ""
+":guilabel:`Number of Days`: used to calculate the :ref:`end of service "
+"provision <uae-end-of-service-provision>`."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:181
+msgid ""
+"**Leave deductions** are calculated using a salary rule linked to the "
+"**unpaid leave** time-off type;"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:183
+msgid ""
+"Any other deductions or reimbursements are made *manually* using other "
+"inputs;"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:184
+msgid ""
+"**Overtimes** are added *manually* by going to :menuselection:`Work Entries "
+"--> Work Entries`;"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:185
+msgid ""
+"**Salary attachments** are generated by going to :menuselection:`Contracts "
+"--> Salary Attachments`. Then, :guilabel:`Create` an attachment and select "
+"the :guilabel:`Employee` and the :guilabel:`Type (Attachment of Salary, "
+"Assignment of Salary, Child Support)`."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:190
+msgid ""
+"To prevent a rule from appearing on a paycheck, go to "
+":menuselection:`Payroll --> Configuration --> Rules`. Click on "
+":guilabel:`UAE Employee Payroll Structure`, select the rule to hide, and "
+"uncheck :guilabel:`Appears on Payslip`."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:197
+msgid "End of service provision"
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:199
+msgid ""
+"The provision is defined as the total monthly allowance *divided* by 30 and "
+"then *multiplied* by the number of days set in the field :guilabel:`Number "
+"of days` at the bottom of a contract's form."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:202
+msgid ""
+"The provision is then calculated via a salary rule associated with two "
+"accounts: the **End Of Service Indemnity (Expense account)** and the **End "
+"of Service Provision (Non-current Liabilities account)**. The latter is used"
+" to pay off the **end of service amount** by settling it with the **payables"
+" account**."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:208
+msgid ""
+"The end of service amount is calculated based on the gross salary and the "
+"start and end dates of the employee’s contract."
+msgstr ""
+
+#: ../../content/applications/finance/fiscal_localizations/united_arab_emirates.rst:214
+msgid ""
+"The UAE localization package allows the generation of invoices in English, "
+"Arabic, or both. The localization also includes a line to display the **VAT "
+"amount** per line."
+msgstr ""
+
 #: ../../content/applications/finance/fiscal_localizations/united_kingdom.rst:3
 msgid "United Kingdom"
 msgstr "Vương Quốc Anh Thống Nhất"

locale/vi/LC_MESSAGES/sales.po

@@ -14,7 +14,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Odoo 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2023-05-02 14:02+0000\n"
+"POT-Creation-Date: 2023-05-15 06:38+0000\n"
 "PO-Revision-Date: 2022-10-04 12:54+0000\n"
 "Last-Translator: Martin Trigaux, 2023\n"
 "Language-Team: Vietnamese (https://app.transifex.com/odoo/teams/41243/vi/)\n"
@@ -75,7 +75,7 @@ msgstr ""
 #: ../../content/applications/sales/crm/track_leads/lead_scoring.rst:44
 #: ../../content/applications/sales/crm/track_leads/prospect_visits.rst:12
 #: ../../content/applications/sales/point_of_sale/configuration.rst:6
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:9
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:13
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/ingenico.rst:12
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/six.rst:16
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/stripe.rst:12
@@ -97,7 +97,6 @@ msgstr ""
 #: ../../content/applications/sales/sales/send_quotations/terms_and_conditions.rst:16
 #: ../../content/applications/sales/subscriptions/closing.rst:31
 #: ../../content/applications/sales/subscriptions/plans.rst:10
-#: ../../content/applications/sales/subscriptions/products.rst:15
 #: ../../content/applications/sales/subscriptions/upselling.rst:25
 msgid "Configuration"
 msgstr "Cấu hình"
@@ -2575,27 +2574,34 @@ msgid ""
 " flow to your customers and ease the work of your cashiers."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:11
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:9
+msgid ""
+"Adyen works only with businesses processing **more** than **10 million "
+"annually** or invoicing a **minimum** of **1,000** transactions **per "
+"month**."
+msgstr ""
+
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:15
 msgid ""
 "Start by creating your Adyen account on `Adyen's website "
 "<https://www.adyen.com/>`_. Then, board your terminal following the steps "
 "described on your terminal's screen."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:15
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:19
 msgid ""
 "`Adyen Docs - Payment terminal quickstart guides "
 "<https://docs.adyen.com/point-of-sale/user-manuals>`_."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:19
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:23
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/ingenico.rst:36
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/stripe.rst:15
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/worldline.rst:63
 msgid "Configure the payment method"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:21
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:25
 msgid ""
 "First, go to :menuselection:`Point of Sale --> Configuration --> Settings "
 "--> Payment Terminals`, and enable :guilabel:`Adyen`. Then, go to "
@@ -2604,109 +2610,109 @@ msgid ""
 "field."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:27
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:31
 msgid ""
 "The selected journal **must** be a bank journal for the :guilabel:`Use a "
 "payment terminal` field to appear."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:30
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:34
 msgid ""
 "Finally, fill the mandatory fields with an :guilabel:`Adyen API key`, and an"
 " :guilabel:`Adyen Terminal Identifier`."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:34
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:38
 msgid "Generate an Adyen API key"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:36
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:40
 msgid ""
 "The **Adyen API key** is a key used to authenticate your requests. To "
 "generate an API key, go to your **Adyen account**."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:39
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:43
 msgid ""
 "Then, go to :menuselection:`Developers --> API credentials`. Create a new "
 "credential or click on an existing one."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:42
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:46
 msgid ""
 "Click on :guilabel:`Generate an API key` and copy-paste that key onto the "
 "Odoo mandatory field."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:45
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:49
 msgid ""
 "`Adyen Docs - API credentials <https://docs.adyen.com/development-"
 "resources/api-credentials#generate-api-key>`_."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:49
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:53
 msgid "Locate the Adyen terminal identifier"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:51
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:55
 msgid ""
 "The **Adyen Terminal Identifier** is your terminal's serial number, which is"
 " used to identify the hardware."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:54
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:58
 msgid ""
 "To find this number, go to your **Adyen account**. Then, go to "
 ":menuselection:`Point of Sale --> Terminals`, select the terminal to link, "
 "and copy-paste its serial number onto the Odoo mandatory field."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:59
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:63
 msgid "Set the Event URLs"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:61
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:65
 msgid ""
 "For Odoo to know when a payment is made, you must set the terminal **Event "
 "URLs**. To do so,"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:63
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:67
 msgid "log in to `Adyen's website <https://www.adyen.com/>`_;"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:64
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:68
 msgid ""
 "go to :menuselection:`Adyen's dashboard --> Point of Sale --> Terminals` and"
 " select the connected terminal;"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:66
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:70
 msgid "from the terminal settings, click :guilabel:`Integrations`;"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:67
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:71
 msgid ""
 "set the :guilabel:`Switch to decrypted mode to edit this setting` field as "
 ":guilabel:`Decrypted`;"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:68
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:72
 msgid ""
 "click the **pencil icon** button and enter your server address, followed by "
 "`/pos_adyen/notification` in the :guilabel:`Event URLs` field; and"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:70
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:74
 msgid ""
 "click :guilabel:`Save` at the bottom of the screen to save the changes."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:73
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:77
 msgid "Add a new payment method"
 msgstr "Chọn phương thức thanh toán"
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:75
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:79
 msgid ""
 "To add a new **payment method** to a point of sale, go to "
 ":menuselection:`Point of Sale --> Configuration --> Point of Sale`. Then, "
@@ -2714,14 +2720,14 @@ msgid ""
 "add your new method for Adyen."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:80
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:84
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/ingenico.rst:53
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/stripe.rst:86
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/worldline.rst:86
 msgid "Pay with a payment terminal"
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:82
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:86
 msgid ""
 "When processing a payment, select :guilabel:`Adyen` as the payment method. "
 "Check the amount and click on :guilabel:`Send`. Once the payment is "
@@ -2729,10 +2735,11 @@ msgid ""
 msgstr ""
 
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:0
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/stripe.rst:0
 msgid ""
-"In case of connexion issues between Odoo and the payment terminal, force the"
-" payment by clicking on :guilabel:`Force Done`, which allows you to validate"
-" the order."
+"In case of connection issues between Odoo and the payment terminal, force "
+"the payment by clicking on :guilabel:`Force Done`, which allows you to "
+"validate the order."
 msgstr ""
 
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:0
@@ -2742,7 +2749,7 @@ msgid ""
 " that the connection failed."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:91
+#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/adyen.rst:95
 msgid "To cancel the payment request, click on :guilabel:`cancel`."
 msgstr ""
 
@@ -3086,13 +3093,6 @@ msgid ""
 " request, click :guilabel:`cancel`."
 msgstr ""
 
-#: ../../content/applications/sales/point_of_sale/payment_methods/terminals/stripe.rst:0
-msgid ""
-"In case of connection issues between Odoo and the payment terminal, force "
-"the payment by clicking on :guilabel:`Force Done`, which allows you to "
-"validate the order."
-msgstr ""
-
 #: ../../content/applications/sales/point_of_sale/payment_methods/terminals/stripe.rst:97
 msgid "The terminal must have at least 10% battery level to use it."
 msgstr ""
@@ -3738,7 +3738,7 @@ msgid ""
 msgstr ""
 
 #: ../../content/applications/sales/point_of_sale/pricing/pricelists.rst:3
-#: ../../content/applications/sales/subscriptions/products.rst:37
+#: ../../content/applications/sales/subscriptions/products.rst:80
 msgid "Pricelists"
 msgstr "Bảng giá"
 
@@ -7753,40 +7753,35 @@ msgstr ""
 
 #: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:12
 msgid ""
-"Begin by activating the :guilabel:`Customer Addresses` feature in the "
-"settings:"
-msgstr ""
-
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:14
-msgid ""
-"If the *Accounting* app is installed, the :guilabel:`Customer Addresses` "
-"feature is located in :menuselection:`Accounting --> Configuration --> "
-"Settings`."
+"Go to :menuselection:`Invoicing --> Configuration --> Settings` and scroll "
+"down to the :guilabel:`Customer Invoices` section. Then, check the box next "
+"to :guilabel:`Customer Addresses`, and click :guilabel:`Save`."
 msgstr ""
 
 #: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:17
 msgid ""
-"If the *Accounting* app is **not** installed, the :guilabel:`Customer "
-"Addresses` feature is located in :menuselection:`Invoicing --> Configuration"
-" --> Settings`."
+"Navigating through the *Invoicing* app will not be possible if the "
+"*Accounting* app has been installed. Instead, go through "
+":menuselection:`Accounting --> Configuration --> Settings` to enable the "
+":guilabel:`Customer Addresses` feature."
 msgstr ""
 
 #: ../../content/applications/sales/sales/send_quotations/different_addresses.rst-1
-msgid "Activate the Customer Addresses setting"
+msgid "Activate the Customer Addresses setting."
 msgstr ""
 
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:25
+#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:26
 msgid "Configure the contact form"
 msgstr ""
 
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:27
+#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:28
 msgid ""
 "Navigate to the :menuselection:`Contacts` app (or to :menuselection:`Sales "
 "--> Orders --> Customers`), and click on a customer to open their contact "
 "form."
 msgstr ""
 
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:30
+#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:31
 msgid "Under the :guilabel:`Contacts & Addresses` tab, click :guilabel:`Add`."
 msgstr ""
 
@@ -7794,17 +7789,17 @@ msgstr ""
 msgid "Add a contact/address to the contact form"
 msgstr ""
 
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:36
+#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:37
 msgid ""
 "Then, select which type of address to add to the contact form (i.e. "
 ":guilabel:`Invoice Address` or :guilabel:`Delivery Address`)."
 msgstr ""
 
 #: ../../content/applications/sales/sales/send_quotations/different_addresses.rst-1
-msgid "Create a new contact/address on a contact form"
+msgid "Create a new contact/address on a contact form."
 msgstr ""
 
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:43
+#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:44
 msgid ""
 "Enter the address information. Then click :guilabel:`Save & Close` to save "
 "the address and close the :guilabel:`Create Contact` window. Or, click "
@@ -7812,11 +7807,11 @@ msgid ""
 "one."
 msgstr ""
 
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:48
+#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:49
 msgid "Add addresses to the quotation"
 msgstr ""
 
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:50
+#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:51
 msgid ""
 "When a customer is added to a quotation, the :guilabel:`Invoice Address` and"
 " :guilabel:`Delivery Address` fields will autopopulate according to the "
@@ -7824,17 +7819,17 @@ msgid ""
 msgstr ""
 
 #: ../../content/applications/sales/sales/send_quotations/different_addresses.rst-1
-msgid "Invoice and Delivery Addresses autopopulate on a quotation"
+msgid "Invoice and Delivery Addresses autopopulate on a quotation."
 msgstr ""
 
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:58
+#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:59
 msgid ""
 "The :guilabel:`Invoice Address` and :guilabel:`Delivery Address` can also be"
 " edited directly from the quotation by clicking on the :guilabel:`Internal "
 "link` buttons next to each address line."
 msgstr ""
 
-#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:61
+#: ../../content/applications/sales/sales/send_quotations/different_addresses.rst:62
 msgid ""
 "These addresses can be updated at any time to ensure accurate invoicing and "
 "delivery."
@@ -9102,85 +9097,192 @@ msgid "Terms and conditions of subscription plan"
 msgstr ""
 
 #: ../../content/applications/sales/subscriptions/products.rst:3
-msgid "Recurring products"
+msgid "Subscription products"
 msgstr ""
 
 #: ../../content/applications/sales/subscriptions/products.rst:5
 msgid ""
-"When creating a subscription, at least one product on the order lines must "
-"be configured as :ref:`recurring <subscriptions/product/recurring>`."
+"By integrating closely with the Odoo *Sales* app, the *Subscriptions* app "
+"enables users to sell subscription products alongside regular sales "
+"products. While regular products are sold on a one-time basis, subscription "
+"products are sold on a renewing basis, generating recurring revenue."
 msgstr ""
 
-#: ../../content/applications/sales/subscriptions/products.rst:8
+#: ../../content/applications/sales/subscriptions/products.rst:9
+msgid "In Odoo, subscription products are also called *recurring* products."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:12
+msgid "Configure recurrence periods"
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:14
 msgid ""
-"If a single product is sold using more than one recurrence period, configure"
-" the product's :ref:`time-based pricing <subscriptions/product/time-based-"
-"pricing>` to automatically adapt the unit price on the subscription based on"
-" the recurrence set."
+"To get started with subscriptions, first make sure that the *recurrence "
+"periods* are configured as needed."
 msgstr ""
 
 #: ../../content/applications/sales/subscriptions/products.rst:17
 msgid ""
-"To create a recurring product, go to :menuselection:`Subscriptions --> "
-"Subscriptions --> Products` and click :guilabel:`New`. Choose a "
-":guilabel:`Product Name` and leave :guilabel:`Recurring` and :guilabel:`Can "
-"be Sold` enabled."
+"Recurrence periods are the time periods in which subscriptions renew. They "
+"designate how often the customer pays for (and receives) subscription "
+"products."
 msgstr ""
 
-#: ../../content/applications/sales/subscriptions/products.rst:24
-msgid "Time-based pricing"
-msgstr ""
-
-#: ../../content/applications/sales/subscriptions/products.rst:26
+#: ../../content/applications/sales/subscriptions/products.rst:20
 msgid ""
-"To set a recurring product's time-based pricing, go to "
-":menuselection:`Subscriptions --> Subscriptions --> Products`, select a "
-"product, and open the :guilabel:`Time-based pricing` tab. Click "
-":guilabel:`Add a price`, select a :guilabel:`Period`, and set a "
-":guilabel:`Price`. Add as many prices as needed."
+"To configure recurrence periods, go to :menuselection:`Subscriptions --> "
+"Configuration --> Recurrence Periods`."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:23
+msgid ""
+"The *Subscriptions* app comes with some basic recurrence periods already "
+"configured: Daily, Monthly, Quarterly, Weekly, Yearly, 3 Years, and 5 Years."
+" These can be edited as needed, and any number of new recurrence periods can"
+" be added."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:27
+msgid ""
+"To create a new recurrence period, click :guilabel:`New` on the recurrence "
+"periods dashboard. Then, type in the :guilabel:`Name` and "
+":guilabel:`Duration` of the recurrence period, and select the "
+":guilabel:`Unit` that defines the duration."
 msgstr ""
 
 #: ../../content/applications/sales/subscriptions/products.rst:32
 msgid ""
+"To create a recurrence period for a subscription that will renew every two "
+"weeks, set the :guilabel:`Duration` to `2` and the :guilabel:`Unit` to "
+"`Weeks`."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:0
+msgid "A recurrence period of 2 weeks."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:40
+msgid "Configure the product form"
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:42
+msgid ""
+"To create a new subscription product, navigate to the "
+":menuselection:`Subscriptions` app. Then go to :menuselection:`Subscriptions"
+" --> Products`, and click :guilabel:`New` to create a new product. Enter a "
+":guilabel:`Product Name`."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:46
+msgid ""
+"The :guilabel:`Product Type` for the new product is automatically set to "
+":guilabel:`Service`. Subscription products can be set to other types as "
+"well; however, they currently *cannot* be set to :guilabel:`Storable "
+"Product`."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:50
+msgid ""
+"The new product automatically has the :guilabel:`Recurring` checkbox "
+"activated. This enables Odoo to recognize it as a subscription product. Be "
+"sure to leave the :guilabel:`Recurring` and :guilabel:`Can be Sold` options "
+"enabled."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst-1
+msgid "The \"Recurring\" checkbox on the product form."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:59
+msgid "Time-based pricing"
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:61
+msgid ""
+"Next, configure the :guilabel:`Time-based pricing` tab on the product form."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:63
+msgid ""
+"Click :guilabel:`Add a price` to begin defining recurring prices. In the "
+":guilabel:`Period` column, select a recurrence period. In the "
+":guilabel:`Price` column, enter the price for that recurrence period."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:68
+msgid ""
 ":guilabel:`Daily` and :guilabel:`Hourly` periods cannot be used on recurring"
 " products."
 msgstr ""
 
-#: ../../content/applications/sales/subscriptions/products.rst:39
+#: ../../content/applications/sales/subscriptions/products.rst:70
 msgid ""
-":doc:`Pricelists <../sales/products_prices/prices/pricing>` can be used with"
-" recurring products. To do so, go to :menuselection:`Sales --> Products --> "
-"Pricelists`, click :guilabel:`New`, name the pricelist, and open the "
-":guilabel:`Time-based rules` tab. Click :guilabel:`Add a line`, select a "
-":guilabel:`Period`, and set a :guilabel:`Price`. Add as many lines as "
-"needed. Once done, the product's :ref:`time-based pricing "
-"<subscriptions/product/time-based-pricing>` tab is automatically updated."
+"Add as many lines as needed to the :guilabel:`Time-based pricing` table."
 msgstr ""
 
-#: ../../content/applications/sales/subscriptions/products.rst:49
-msgid "eCommerce"
-msgstr "thương mại điện tử"
-
-#: ../../content/applications/sales/subscriptions/products.rst:51
+#: ../../content/applications/sales/subscriptions/products.rst:73
 msgid ""
-"When a recurring product uses :ref:`time-based pricing "
-"<subscriptions/product/time-based-pricing>`, only the shortest period is "
-"used on the eCommerce product page by default."
+"An existing product can be made into a subscription product simply by "
+"marking it as :guilabel:`Recurring` and configuring :guilabel:`Time-based "
+"pricing` on the product form."
 msgstr ""
 
-#: ../../content/applications/sales/subscriptions/products.rst:54
+#: ../../content/applications/sales/subscriptions/products.rst:76
 msgid ""
-"To let the customer select the period, go to :menuselection:`Subscriptions "
-"--> Subscriptions --> Products`, select a product, and open the "
-":guilabel:`Attributes & Variants` tab. Name the :guilabel:`Attribute`, "
-"create :guilabel:`Values` for the different periods that should be "
-"available, and save manually. Open the :guilabel:`Time-based pricing` tab "
-"and select the correct :guilabel:`Product Variants` for each "
-":guilabel:`Period`."
+"A subscription product can still be sold as a regular product by adding it "
+"to a quotation and *not* selecting a :guilabel:`Recurrence` on the "
+"quotation."
 msgstr ""
 
-#: ../../content/applications/sales/subscriptions/products.rst:61
-msgid ":doc:`../../websites/ecommerce/managing_products/variants`"
+#: ../../content/applications/sales/subscriptions/products.rst:82
+msgid ""
+"Use :doc:`pricelists "
+"</applications/sales/sales/products_prices/prices/pricing>` with "
+"subscription products to give special pricing to customers included in "
+"pricelists. This can be configured either in the :guilabel:`Time-based "
+"pricing` tab of the product form, or on the pricelist form in the *Sales* "
+"app."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:87
+msgid ""
+"To create recurring price rules for specific pricelists in the "
+":guilabel:`Time-based pricing` tab of the product form, select a pricelist "
+"in the :guilabel:`Pricelist` column."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst-1
+msgid "Pricelists in the \"Time-based pricing\" tab of the product form."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:94
+msgid ""
+"When pricelists are added to the :guilabel:`Time-based pricing` tab, the "
+"pricelist form in the *Sales* app is automatically updated."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:97
+msgid ""
+"Time-based pricing rules can also be configured directly on the pricelist "
+"form. To do this, go to :menuselection:`Sales --> Products --> Pricelists` "
+"and select a pricelist (or click :guilabel:`New` to create a new pricelist)."
+" In the :guilabel:`Time-based rules` tab, click :guilabel:`Add a line`."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:101
+msgid ""
+"Then, select a subscription product in the :guilabel:`Products` column, and "
+"select a recurrence period in the :guilabel:`Period` column. Enter a "
+":guilabel:`Price` for that particular product and period. Add as many lines "
+"as needed."
+msgstr ""
+
+#: ../../content/applications/sales/subscriptions/products.rst:105
+msgid ""
+"When :guilabel:`Time-based rules` are added to the pricelist form, the "
+":guilabel:`Time-based pricing` tab of the product form is automatically "
+"updated."
 msgstr ""
 
 #: ../../content/applications/sales/subscriptions/renewals.rst:3

locale/vi/LC_MESSAGES/services.po

@@ -4,9 +4,9 @@
 # FIRST AUTHOR <EMAIL@ADDRESS>, YEAR.
 # 
 # Translators:
-# Thi Huong Nguyen, 2023
 # Trần Hà <tranthuha13590@gmail.com>, 2023
 # Nancy Momoland <thanhnguyen.icsc@gmail.com>, 2023
+# Thi Huong Nguyen, 2023
 # Martin Trigaux, 2023
 # 
 #, fuzzy
@@ -14,7 +14,7 @@ msgid ""
 msgstr ""
 "Project-Id-Version: Odoo 16.0\n"
 "Report-Msgid-Bugs-To: \n"
-"POT-Creation-Date: 2023-05-02 14:02+0000\n"
+"POT-Creation-Date: 2023-05-15 06:38+0000\n"
 "PO-Revision-Date: 2022-10-04 12:54+0000\n"
 "Last-Translator: Martin Trigaux, 2023\n"
 "Language-Team: Vietnamese (https://app.transifex.com/odoo/teams/41243/vi/)\n"
@@ -1703,109 +1703,428 @@ msgid ":doc:`/applications/websites/livechat`"
 msgstr ""
 
 #: ../../content/applications/services/helpdesk/overview/reports.rst:3
-msgid "Reports for a Better Support"
-msgstr ""
+msgid "Reporting"
+msgstr "Báo cáo"
 
 #: ../../content/applications/services/helpdesk/overview/reports.rst:5
 msgid ""
-"An efficient customer service solution should have a built-in reporting "
-"option. Reports allow you to track trends, identify areas for improvement, "
-"manage employees’ workloads and, most importantly, meet your customer’s "
-"expectations."
+"Odoo *Helpdesk* includes several reports that provide the opportunity to "
+"track trends for customer support tickets, identify areas for improvement, "
+"manage employee workloads, and confirm when customer expectations are met."
 msgstr ""
 
 #: ../../content/applications/services/helpdesk/overview/reports.rst:10
-msgid "Cases"
+msgid "Available reports"
 msgstr ""
 
 #: ../../content/applications/services/helpdesk/overview/reports.rst:12
-msgid "Some examples of the reports Odoo Helpdesk can generate include:"
-msgstr ""
-
-#: ../../content/applications/services/helpdesk/overview/reports.rst:14
-msgid "The number of tickets *grouped by* team and ticket type."
-msgstr ""
-
-#: ../../content/applications/services/helpdesk/overview/reports.rst:17
 msgid ""
-"In this manner, you are able to evaluate which ticket types have been the "
-"most frequent ones, plus the workload of your teams."
+"Details about the reports available in Odoo *Helpdesk* can be found below. "
+"To view the different reports, go to :menuselection:`Helpdesk --> "
+"Reporting`."
 msgstr ""
 
-#: ../../content/applications/services/helpdesk/overview/reports.rst:19
+#: ../../content/applications/services/helpdesk/overview/reports.rst:16
+msgid "Ticket Analysis"
+msgstr "Phân tích phiếu hỗ trợ"
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:18
 msgid ""
-"Apply *Time Ranges* if you would like to make comparisons to a *Previous "
-"Period* or a *Previous Year*."
+"The *Ticket Analysis* report (:menuselection:`Helpdesk --> Reporting --> "
+"Ticket Analysis`) provides an overview of every customer support ticket in "
+"the database. This includes the number of tickets assigned among teams and "
+"individual users."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:22
+msgid ""
+"This report is useful in identifying where teams are spending the most time,"
+" and helps determine if there is an uneven workload distribution among the "
+"support staff. The default report counts the number of tickets per team and "
+"groups them by stage."
 msgstr ""
 
 #: ../../content/applications/services/helpdesk/overview/reports.rst-1
-msgid ""
-"View of a helpdesk ticket analysis by team and ticket type in Odoo Helpdesk"
+msgid "View of Ticket Analysis report default view."
 msgstr ""
 
-#: ../../content/applications/services/helpdesk/overview/reports.rst:25
-msgid "The number of tickets closed per day, per team."
-msgstr ""
-
-#: ../../content/applications/services/helpdesk/overview/reports.rst:27
+#: ../../content/applications/services/helpdesk/overview/reports.rst:30
 msgid ""
-"Get an overview of how many requests each team is closing per day in order "
-"to measure their performance. Identify productivity levels to understand how"
-" many requests they are able to handle."
-msgstr ""
-
-#: ../../content/applications/services/helpdesk/overview/reports.rst-1
-msgid ""
-"View of a helpdesk ticket analysis by team and close date in Odoo Helpdesk"
+"Alternative measures can be selected to track where the most time is spent "
+"at different points in the workflow. To change the measures used for the "
+"report that is currently displayed, or to add more, click the "
+":guilabel:`Measures` button, and select one or more options from the drop-"
+"down menu:"
 msgstr ""
 
 #: ../../content/applications/services/helpdesk/overview/reports.rst:35
 msgid ""
-"Filter it by *Assignee* to see Key Performance Indicators (KPI) per agent."
+":guilabel:`Average Hours to Respond`: average number of working hours "
+"between a message sent from the customer and the response from the support "
+"team. *This is does not include messages sent when the ticket was in a "
+"folded stage*"
 msgstr ""
 
-#: ../../content/applications/services/helpdesk/overview/reports.rst:37
+#: ../../content/applications/services/helpdesk/overview/reports.rst:38
 msgid ""
-"The number of hours tickets are taking to be solved, grouped by team and "
-"ticket type."
+":guilabel:`Hours Open`: number of hours between the date the ticket was "
+"created and the closed date. If there is no closed date on the ticket, the "
+"current date is used. **This measure is not specific to working hours**"
 msgstr ""
 
-#: ../../content/applications/services/helpdesk/overview/reports.rst:39
+#: ../../content/applications/services/helpdesk/overview/reports.rst:41
 msgid ""
-"Check if your expectations are met by *measuring* the *Time to close "
-"(hours)*. Your customers not only expect fast responses but they also want "
-"their issues to be handled quickly."
+":guilabel:`Hours Spent`: number of *Timesheet* hours logged on a ticket. "
+"*This measure is only available if Timesheets are enabled on a team, and the"
+" current user has the access rights to view them*"
 msgstr ""
 
-#: ../../content/applications/services/helpdesk/overview/reports.rst-1
+#: ../../content/applications/services/helpdesk/overview/reports.rst:44
 msgid ""
-"View of helpdesk ticket analysis of the hours to close by ticket type and team in\n"
-"Odoo Helpdesk"
+":guilabel:`Hours to Assign`: number of working hours between the date on "
+"which the ticket was created and when it was assigned to a team member"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:46
+msgid ""
+":guilabel:`Hours to Close`: number of working hours between the date on "
+"which the ticket was created and the date it was closed"
 msgstr ""
 
 #: ../../content/applications/services/helpdesk/overview/reports.rst:48
-msgid "Save filters"
+msgid ""
+":guilabel:`Hours to First Response`: number of working hours between the "
+"date on which the ticket was received and the date one which the first "
+"message was sent. *This does not include email sent automatically when a "
+"ticket reaches a stage*"
 msgstr ""
 
-#: ../../content/applications/services/helpdesk/overview/reports.rst:50
+#: ../../content/applications/services/helpdesk/overview/reports.rst:51
 msgid ""
-"Save the filters you use the most and avoid having to reconstruct them every"
-" time they are needed. To do so, set the groups, filters, and measures "
-"needed. Then, go to *Favorites*."
+":guilabel:`Hours to SLA Deadline`: number of working hours remaining to "
+"reach the last :abbr:`SLA (Service Level Agreement)` deadline on a ticket"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:53
+msgid ""
+":guilabel:`Rating /5`: number valued assigned to the rating received from a "
+"customer (Dissatisfied = 1, Okay/Neutral = 3, Satisfied = 5)"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:55
+#: ../../content/applications/services/helpdesk/overview/reports.rst:99
+msgid ":guilabel:`Count`: number of tickets in total"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:58
+msgid ""
+"*Working hours* are calculated based on the default working calendar. To "
+"view or change the working calendar, go to the :menuselection:`Settings` "
+"application and select :menuselection:`Employees --> Company Working Hours`."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:63
+msgid "SLA Status Analysis"
+msgstr "Phân tích trạng thái SLA"
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:65
+msgid ""
+"The *SLA Status Analysis* report (:menuselection:`Helpdesk --> Reporting -->"
+" SLA Status Analysis`) tracks how quickly an SLA (Service Level Agreement) "
+"is fulfilled, as well as the success rate of individual policies."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:69
+msgid ""
+"By default, this report is filtered to show the number of :abbr:`SLAs "
+"(Service Level Agreements)` failed, as well as the failure rate over the "
+"last 30 days, grouped by team."
 msgstr ""
 
 #: ../../content/applications/services/helpdesk/overview/reports.rst-1
+msgid "View of Group by options of Ticket Analysis report."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:76
 msgid ""
-"View of helpdesk ticket analysis emphasizing the option to add a filter as a favorite one\n"
-"in Odoo Helpdesk"
+"To change the measures used for the report that is currently displayed, or "
+"to add more, click the :guilabel:`Measures` button, and select one or more "
+"options from the drop-down menu:"
 msgstr ""
 
-#: ../../content/applications/services/helpdesk/overview/reports.rst:59
-msgid ":doc:`receiving_tickets`"
+#: ../../content/applications/services/helpdesk/overview/reports.rst:79
+msgid ""
+":guilabel:`% of Failed SLA`: percentage of tickets that have failed at least"
+" one :abbr:`SLA (Service Level Agreement)`"
 msgstr ""
 
-#: ../../content/applications/services/helpdesk/overview/reports.rst:60
-msgid ":doc:`sla`"
+#: ../../content/applications/services/helpdesk/overview/reports.rst:81
+msgid ""
+":guilabel:`% of SLA in Progress`: percentage of tickets that have at least "
+"one :abbr:`SLA (Service Level Agreement)` still in progress, and have not "
+"failed any :abbr:`SLAs (Service Level Agreements)`"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:84
+msgid ""
+":guilabel:`% of Successful SLA`: percentage of tickets where all :abbr:`SLAs"
+" (Service Level Agreements)` have been successful"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:86
+msgid ""
+":guilabel:`Number of SLA Failed`: number of tickets that have failed at "
+"least one :abbr:`SLA (Service Level Agreement)`"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:88
+msgid ""
+":guilabel:`Number of SLA Successful`: number of tickets where all "
+":abbr:`SLAs (Service Level Agreements)` have been successful"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:90
+msgid ""
+":guilabel:`Number of SLA in Progress`: number of tickets that have at least "
+"one :abbr:`SLA (Service Level Agreement)` still in progress, and have not "
+"failed any :abbr:`SLAs (Service Level Agreements)`"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:93
+msgid ""
+":guilabel:`Working Hours to Assign`: number of working hours between the "
+"date on which the ticket was created and when it was assigned to a team "
+"member"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:95
+msgid ""
+":guilabel:`Working Hours to Close`: number of working hours between the date"
+" on which the ticket was created and the date it was closed"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:97
+msgid ""
+":guilabel:`Working Hours to Reach SLA`: number of working hours between the "
+"date on which the ticket was created and the date the :abbr:`SLA (Service "
+"Level Agreement)` was satisfied"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:102
+msgid ""
+"To see the number of tickets that were able to achieve the stated :abbr:`SLA"
+" (Service Level Agreement)` objectives, and track the amount of time it took"
+" to achieve those objectives, click :menuselection:`Measures --> Number of "
+"SLA Successful` and :menuselection:`Measures --> Working Hours to Reach "
+"SLA`."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:107
+msgid ""
+"To sort these results by the team members assigned to the tickets, select "
+":menuselection:`Total --> Assigned to`."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:111
+msgid ""
+":doc:`Service Level Agreements (SLA) "
+"</applications/services/helpdesk/overview/sla>`"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:114
+msgid "Customer Ratings"
+msgstr "Đánh giá của khách hàng"
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:116
+msgid ""
+"The *Customer Ratings* report (:menuselection:`Helpdesk --> Reporting -- "
+"Customer Ratings`) displays an overview of the ratings received on "
+"individual support tickets, as well as any additional comments submitted "
+"with the rating."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst-1
+msgid "View of the kanban display in the Customer Ratings report."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:124
+msgid ""
+"Click on an individual rating to see additional details about the rating "
+"submitted by the customer, including a link to the original ticket."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst-1
+msgid "View of the details of an individual customer rating."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:132
+msgid ""
+"On the rating's details page, select the :guilabel:`Visible Internally Only`"
+" option to hide the rating from the customer portal."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:135
+msgid ""
+"The *Customer Ratings* report is displayed in a kanban view by default, but "
+"can also be displayed in graph, list, or pivot view."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:139
+msgid ":doc:`Ratings </applications/services/helpdesk/overview/ratings>`"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:142
+msgid "View and filter options"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:144
+msgid ""
+"On any Odoo report, the view and filter options vary, depending on what data"
+" is being analyzed, measured, and grouped. See below for additional "
+"information on the available views for the *Helpdesk* reports."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:149
+msgid ""
+"Only one measure may be selected at a time for graphs, but pivot tables can "
+"include multiple measures."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:153
+msgid "Pivot view"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:155
+msgid ""
+"The *pivot* view presents data in an interactive manner. All three "
+"*Helpdesk* reports are available in pivot view."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:158
+msgid ""
+"The pivot view can be accessed on any report by selecting the "
+":guilabel:`grid icon` at the top right of the screen."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst-1
+msgid "View of the SLA status analysis report in Odoo Helpdesk."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:165
+msgid ""
+"To add a group to a row or column to the pivot view, click the :guilabel:`➕ "
+"(plus sign)` next to :guilabel:`Total`, and then select one of the groups. "
+"To remove one, click the :guilabel:`➖ (minus sign)` and de-select the "
+"appropriate option."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:170
+msgid "Graph view"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:172
+msgid ""
+"The *graph* view presents data in either a *bar*, *line*, or *pie* chart."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:174
+msgid ""
+"Switch to the graph view by selecting the :guilabel:`line chart icon` at the"
+" top right of the screen. To switch between the different charts, select the"
+" *related icon* at the top left of the chart, while in graph view."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:180
+msgid "Bar chart"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:0
+msgid "View of the SLA status analysis report in bar view."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:186
+msgid "Line chart"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:0
+msgid "View of the Customer Ratings report in line view."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:192
+msgid "Pie chart"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:0
+msgid "View of the Ticket analysis report in pie chart view."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:199
+msgid ""
+"Both the *bar chart* and *line chart* can utilize the *stacked* view option."
+" This presents two (or more) groups of data on top of each other, instead of"
+" next to each other, making it easier to compare data."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:204
+msgid "Save and share a favorite search"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:206
+msgid ""
+"The *Favorites* feature found on *Helpdesk* reports allows users to save "
+"their most commonly used filters without having to reconstruct them every "
+"time they are needed."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:209
+msgid ""
+"To create and save new *Favorites* on a report, follow the steps below:"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:211
+msgid ""
+"Set the necessary parameters using the :guilabel:`Filters`, :guilabel:`Group"
+" By` and :guilabel:`Measures` options."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:213
+msgid "Click :menuselection:`Favorites --> Save current search`."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:214
+msgid "Rename the search."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:215
+msgid ""
+"Select :guilabel:`Use by default` to have these filter settings "
+"automatically displayed when the report is opened. Otherwise, leave it "
+"blank."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:217
+msgid ""
+"Select :guilabel:`Share with all users` to make this filter available to all"
+" other database users. If this box is not checked, it will only be available"
+" to the user who creates it."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:219
+msgid "Click :guilabel:`Save` to preserve the configuration for future use."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst-1
+msgid "View of the save favorites option in Odoo Helpdesk."
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:226
+msgid ""
+":doc:`Start receiving tickets "
+"</applications/services/helpdesk/overview/receiving_tickets>`"
+msgstr ""
+
+#: ../../content/applications/services/helpdesk/overview/reports.rst:227
+msgid ":doc:`Odoo reporting </applications/general/reporting>`"
 msgstr ""
 
 #: ../../content/applications/services/helpdesk/overview/sla.rst:3