[MERGE] Forward-port of branch 12.0 to 13.0

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+.. _db_management/documentation:
+
+==================
+Users and Features
+==================
+
+As the administrator of your database, you are responsible for its usage.
+This includes the Apps you install as well as the number of users currently
+in use.
+
+Odoo is many things (ERP, CMS, CRM application, e-Commerce backend, etc.)
+but it is *not* a smartphone. You should apply caution when adding/removing
+features (especially Apps) on your database since this may impact your
+subscription amount significantly (or switch you from a free account
+to a paying one on our online platform).
+
+This page contains some information as to how you can manage your Odoo 
+instances. Before carrying any of these procedures, we **strongly** advise
+to test them on a duplicate of your database first. That way, if something goes
+wrong, your day-to-day business is not impacted. 
+
+.. note:: You can find guides on how to duplicate your databases both for
+    :ref:`online <duplicate_online>` and :ref:`on premise <duplicate_premise>`
+    installations.
+
+.. note:: If you have questions about the content of this page or if you
+    encounter an issue while carrying out these procedures, please contact
+    us through our `support form <https://www.odoo.com/help>`__.
+
+
+Deactivating Users
+==================
+
+.. note:: Make sure you have sufficient **administrative rights** if
+    you want to change the status of any of your users. 
+
+In your Odoo instance, click on **Settings**. You will have a section
+showing you the active users on your database. Click on **Manage Users.** 
+
+----------------+----------------+
+|   |settings|   | |browse_users| |
+----------------+----------------+
+
+You'll then see the list of your users.
+
+.. image:: media/list_users.png
+    :align: center
+
+.. note:: The pre-selected filter *Internal Users* shows your paying
+    users (different from the *Portal Users* which are free). If you
+    remove this filter, you'll get all your users (the ones you pay for
+    and the portal ones)
+
+In your list of users, click on the user you want to deactivate. As soon
+as you are on the userform, click on the Action drop down menu, and
+then click on Archive.
+
+.. image:: media/deactivate_user.png
+    :align: center
+
+
+The user is now deactivated. 
+
+.. danger:: **Never** deactivate the main user (*admin*)
+
+Uninstalling Apps
+=================
+
+.. warning:: Make sure you first test what you are about to do on a 
+    :ref:`duplicate <duplicate_online>` of your database before making any
+    changes (*especially* installing/uninstalling apps).
+
+In your Odoo instance click on **Settings**; in this app, you will be
+able to see how many applications you have installed. Click on **Browse
+Apps** to access the list of your installed applications. 
+
+----------------+----------------+
+|   |settings|   | |browse_apps|  |
+----------------+----------------+
+
+In your applications' dashboard, you will see all the icons of your
+applications. Click on the application you want to uninstall. Then, on
+the form of the application, click on **Uninstall**.
+
+.. image:: media/uninstall.png
+    :align: center
+
+.. danger:: Some applications have dependencies, like Invoicing, eCommerce,
+    etc. Therefore, the system will give you a warning message to advise
+    you of what is about to be removed. If you uninstall your application,
+    all its dependencies will be uninstalled as well (and the data in them
+    will permanently disappear). If you are sure you still want to uninstall
+    it, then click **Confirm**. 
+
+Last, after having checked the warning message (if any), click **Confirm**.
+
+.. image:: media/uninstall_deps.png
+    :align: center
+
+You have finished uninstalling your application. 
+
+Good to know
+============
+
+* **Uninstalling apps, managing users, etc. is up to you**: no one else can
+  know if your business flow is broken better than you. If we were to uninstall
+  applications for you, we would never be able to tell if relevant data had
+  been removed or if one of your business flow was broken because we *do not
+  know how you work* and therefore cannot validate these kinds of operations.
+        
+* **Odoo Apps have dependencies**: this means that you may need to install
+  modules that you do not actively use to access some features of Odoo
+  you might need. For example, the Website Builder app is needed to be
+  able to show your customer their Quotes in a web page. Even though you
+  might not need or use the Website itself, it is needed for the Online
+  Quotes feature to work properly.         
+        
+* **Always test app installation/removal on a duplicate** (or on a
+  free trial database): that way you can know what other apps may
+  be required, etc. This will avoid surprises when uninstalling
+  or when receiving your invoices.
+
+.. |settings| image:: media/settings_app.png
+.. |browse_apps| image:: media/browse_apps.png
+.. |browse_users| image:: media/browse_users.png