[MERGE] Forward-port of branch 12.0 to 13.0

This commit is contained in:
Antoine Vandevenne (anv)
2021-05-04 16:31:06 +02:00
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============================
Create Quotations from Tasks
============================
Allowing quotations to be created from tasks delivers a more efficient service as it allows space
for preventive actions, while making the flow easy for employees.
Enable the feature
===================
First, go to :menuselection:`Field Service --> Configuration --> Settings` and enable the option
*Extra Quotations*.
.. image:: media/cq1.png
:align: center
:alt: Create quotations in Odoo Field Service
Second, go to :menuselection:`Configuration --> Projects` and enable *Extra Quotations*.
.. image:: media/cq2.png
:align: center
:height: 400
:alt: Create quotations in Odoo Field Service
You can now create *New Quotations* directly from your tasks.
.. image:: media/cq3.png
:align: center
:alt: Create quotations in Odoo Field Service
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===================================================
Create Onsite Interventions Tasks from Sales Orders
===================================================
By allowing your sales team to open onsite interventions tasks will create a seamless experience
for your customers. It also allows them to first receive a quotation with the materials that will
be used plus the service price to be approved before the work even starts.
Enable the feature
==================
Go to :menuselection:`Sales --> Products --> Create` or edit an existing one.
Select: under :menuselection:`General Information --> Product Type: Service`;
under :menuselection:`Sales --> Service Invoicing Policy: Timesheet on task --> Service Tracking:
Create a task in an existing project --> Project --> Worksheet Template --> Save`.
.. image:: media/onsite1.png
:align: center
:alt: Onsite Interventions from Sales Order in Odoo Field Service
Now, once you have *Confirmed* a *quotation*, a task will be created in the respective
project you have chosen.
.. image:: media/onsite2.png
:align: center
:alt: Onsite Interventions from Sales Order in Odoo Field Service
.. tip::
One of the greatest benefits here is that you can have different *Worksheets Templates* under the
same project and product, for example.