[FIX] *: RST cleanup
RST cleanup to comply with the RST guidelines. This is required so we
can use "make test", as there are currently hundreds of errors. For now,
it is unusable because of the oldest code in this repo.
closes odoo/documentation#3589
X-original-commit: 7ae76bad42
Signed-off-by: Castillo Jonathan (jcs) <jcs@odoo.com>
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@@ -1,11 +1,13 @@
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================================================
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===============================================
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Plan onsite interventions from helpdesk tickets
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================================================
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===============================================
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The integration with the Helpdesk app lets your helpdesk team manage intervention requests directly.
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Planning field service tasks from tickets speeds up your processes.
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Configure the helpdesk team
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===========================
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Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams`. Select a team and enable
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*Onsite Interventions*.
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@@ -1,21 +1,19 @@
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=============================================
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Create onsite interventions from sales orders
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=============================================
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Allowing your sales team to open onsite interventions creates a seamless experience for your
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customers. They can receive a quotation they first have to approve before the work even starts.
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Configure a product
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===================
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Go to :menuselection:`Field Service --> Configuration --> Products` and create or edit a product.
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#. Under the *General Information* tab, select *Service* as *Product Type*.
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#. Under the *Sales* tab, select *Timesheets on tasks* as *Service Invoicing Policy*.
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#. Select *Create a task in an existing project* as *Service Tracking*.
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#. Select your *Project*.
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#. If you use them, select your *Worksheet Template* and then click on *Save*.
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.. image:: onsite_tasks_from_sales_orders/product-configuration-tasks-from-sales-orders.png
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