[I18N] Update translation terms from Transifex
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Odoo Translation Bot
@@ -8,21 +8,21 @@
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# Alexandra Jubert, 2022
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# Fernanda Marques <fem@odoo.com>, 2022
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# ShevAbam, 2022
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# Martin Trigaux, 2022
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# Cécile Collart <cco@odoo.com>, 2022
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# anthony chaussin <chaussin.anthony@gmail.com>, 2022
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# Richard Mathot <rim@odoo.com>, 2022
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# Priscilla (prs) Odoo <prs@odoo.com>, 2022
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# Jonathan Castillo <jcs@odoo.com>, 2022
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# Martin Trigaux, 2023
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#
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#, fuzzy
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msgid ""
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msgstr ""
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"Project-Id-Version: Odoo 16.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2022-10-04 12:47+0000\n"
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"POT-Creation-Date: 2023-01-31 10:29+0000\n"
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"PO-Revision-Date: 2022-10-04 12:54+0000\n"
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"Last-Translator: Jonathan Castillo <jcs@odoo.com>, 2022\n"
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"Last-Translator: Martin Trigaux, 2023\n"
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"Language-Team: French (https://www.transifex.com/odoo/teams/41243/fr/)\n"
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"MIME-Version: 1.0\n"
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"Content-Type: text/plain; charset=UTF-8\n"
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@@ -301,97 +301,80 @@ msgstr ""
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"programs-640?fullscreen=1>`_"
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:3
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msgid "Allow Customers to Close their Tickets"
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msgstr "Autoriser les clients à fermer leurs tickets"
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msgid "Allow customers to close their tickets"
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msgstr "Autorisez les clients à clôturer leurs tickets"
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:5
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msgid ""
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"Allowing customers to close their tickets gives them autonomy and minimize "
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"misunderstandings about when an issue is considered solved, or not. It makes"
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" communication and actions more efficient."
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"Allowing customers to close their own tickets gives them autonomy and "
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"minimizes misunderstandings around when an issue is considered solved or "
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"not. This results in operational capacity for support teams, and higher "
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"satisfaction for the customer."
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msgstr ""
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"Le fait d'autoriser les clients à clôturer eux-mêmes leurs tickets, leur "
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"donne une autonomie et minimise les malentendus liés au fait qu'un problème "
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"est considéré comme résolu ou pas. En plus, cela rend la communication et "
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"les actions plus efficaces."
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:9
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msgid "Configure the feature"
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msgstr "Configuration de la fonctionnalité"
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:10
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msgid "Enable ticket closing"
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:11
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:12
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msgid ""
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"To configure the feature go to :menuselection:`Helpdesk --> Settings --> "
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"Helpdesk Teams --> Edit` and enable *Ticket closing*."
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msgstr ""
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"Pour configurer cette fonctionnalité, allez sur :menuselection:`Assistance "
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"technique --> Paramètres --> Équipes d'assistance technique --> Éditer` et "
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"activez *Clôture du ticket*."
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rstNone
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rstNone
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rstNone
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rstNone
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msgid "Ticket closing in Odoo Helpdesk"
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"Start by navigating to :menuselection:`Helpdesk --> Configuration --> "
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"Helpdesk Teams` and choose the appropriate team. Then click :guilabel:`Edit`"
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" and enable :guilabel:`Ticket closing` by checking the field box."
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:18
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rstNone
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msgid "Ticket closing feature in Odoo Helpdesk."
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:19
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msgid ""
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"In order to designate to which stage the ticket migrates to once it is "
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"closed, go to :menuselection:`Helpdesk --> Overview --> Tickets`."
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"To designate which stage the ticket migrates to once it is closed, navigate "
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"to the ticket pipeline by going to :menuselection:`Helpdesk --> Overview` "
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"and clicking :guilabel:`Tickets` on the team's card."
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msgstr ""
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"Afin de désigner à quelle étape le ticket migre une fois qu'il est fermé, "
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"allez à :menuselection:`Assistance --> Aperçu --> Tickets`."
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:25
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:23
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msgid ""
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"You can either create a new Kanban stage or work with an existing one. For "
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"both scenarios, go to :menuselection:`Helpdesk --> Settings --> Edit Stage` "
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"and enable *Closing Stage*."
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"There are two options: create a new Kanban stage or work with an existing "
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"one. For both scenarios, click the :guilabel:`Settings (gear)` icon next to "
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"the stage name, select :guilabel:`Edit Stage`, and enable :guilabel:`Closing"
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" Stage`. After checking the field box, click :guilabel:`Save` to finish."
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msgstr ""
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"Vous pouvez soit créer une nouvelle étape Kanban, soit travailler avec une "
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"étape existante. Pour les deux scénarios, accédez à "
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":menuselection:`Assistance --> Paramètres --> Modifier l'étape` et activez "
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"*Étape de clôture*."
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:32
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:29
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msgid ""
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"If a closing stage is not specified, by default, the ticket is moved to the "
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"last stage; contrarily, if you have more than one stage set as closing, the "
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"ticket is put in the first one."
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"last stage in the kanban. If more than one stage is set as a closing stage, "
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"the ticket is placed in the first closing stage column."
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msgstr ""
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"Si aucune étape de clôture n'est spécifiée, par défaut, le ticket est "
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"déplacé vers la dernière étape ; à l'inverse, si vous avez plus d'une étape "
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"définie en clôture, le ticket est mis dans la première."
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:36
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msgid "The Costumer Portal"
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msgstr "Le Portail du client"
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:38
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:33
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msgid ""
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"Now, once the user logs into his Portal, the option *Close this ticket* is "
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"available."
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"With the ticket closing settings now complete, customers can now view the "
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"option to :guilabel:`Close this ticket` when they log into their portal."
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msgstr ""
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"Désormais, une fois que l'utilisateur se connecte à son Portail, l'option "
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"*Clôturer ce ticket* est disponible."
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:45
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msgid "Get reports on tickets closed by costumers"
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msgstr "Recevoir des rapports sur les tickets clôturés par le client"
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:47
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msgid ""
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"To do an analysis of the tickets that have been closed by costumers go to "
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":menuselection:`Helpdesk --> Reporting --> Tickets --> Filters --> Add "
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"Custom filter --> Closed by partner --> Applied`."
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msgstr ""
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"Pour faire une analyse des tickets qui ont été fermés par les clients, allez"
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" dans :menuselection:`Assistance --> Reporting --> Tickets --> Filtres --> "
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"Ajouter un filtre personnalisé --> Fermé par le Partenaire --> Appliqué`."
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rstNone
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msgid "Reports on Ticket closing in Odoo Helpdesk"
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msgid "Customer view of ticket closing in Odoo Helpdesk."
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:40
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msgid "Get reports on tickets closed by customers"
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rst:42
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msgid ""
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"To analyze the tickets that have been closed by customers, go to "
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":menuselection:`Helpdesk --> Reporting --> Tickets`. Then, click on the "
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":guilabel:`Filters` menu and choose :guilabel:`Add Custom filter`. Next, set"
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" the custom filter parameters to :guilabel:`Closed by partner` and "
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":guilabel:`is true`. Finally, click :guilabel:`Apply`."
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/close_tickets.rstNone
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msgid ""
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"Filter for tickets closed by customers on Odoo Helpdesk's reporting page."
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msgstr ""
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#: ../../content/applications/services/helpdesk/overview.rst:5
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@@ -1643,7 +1626,14 @@ msgstr ":doc:`invoice_time`"
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msgid "Project"
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msgstr "Projet"
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#: ../../content/applications/services/project.rst:11
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#: ../../content/applications/services/project.rst:10
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msgid ""
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"Odoo Project is a tool to manage your ongoing projects. Schedule tasks, "
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"assign activities to coworkers, and keep track of each project's "
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"profitability."
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msgstr ""
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#: ../../content/applications/services/project.rst:14
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#: ../../content/applications/services/timesheets.rst:11
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msgid ""
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"`Odoo Tutorials: Project and Timesheets "
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