[MOV] amazon_connector: move 'sale_amazon' references to 'amazon_connector'

The official name of the module is now 'Amazon Connector'. This commit thus drops the technical name and makes use of the official one.

sales/amazon_connector/manage.rst

@@ -0,0 +1,101 @@
+============================
+Manage Amazon orders in Odoo
+============================
+
+Synchronization of orders
+=========================
+
+Orders are automatically fetched from Amazon and synchronized in Odoo at regular intervals.
+The synchronization is based on the Amazon status: only orders whose status has changed since the
+last synchronization are fetched from Amazon. For **FBA** (Fulfilled by Amazon), only **Shipped**
+and **Canceled** orders are fetched. For **FBM** (Fulfilled by Merchant), the same is done for
+**Unshipped** and **Canceled** orders. For each synchronized order, a sales order and a customer are
+created in Odoo if they are not yet registered.
+
+.. note::
+   If you did not request access to Personally Identifiable Information of your customers in the
+   :ref:`Developer Registration and Assessment form <amazon/developer-form>`, the customers are
+   created anonymously (the name, postal address and phone number are omitted) and named
+   **Amazon Customer**.
+
+When an order is canceled in Amazon and was already synchronized in Odoo, the corresponding sales
+order is canceled in Odoo.
+When an order is canceled in Odoo, a notification is sent to Amazon who will mark it as such in
+Seller Central and notify the customer.
+
+.. note::
+   To force the synchronization of an order whose status has not changed since the last
+   synchronization, activate the **Developer mode**, navigate to your Amazon account and modify the
+   date under :menuselection:`Orders Follow-up --> Last Order Sync`. Pick a date anterior to the
+   last status change of the order that you wish to synchronize and save.
+
+.. tip::
+   To synchronize immediately the orders of your Amazon account switch to **Developer mode**, head
+   to your Amazon account and click the button **SYNC ORDERS**. The same can be done with order
+   cancellations and pickings by clicking the buttons **SYNC CANCELLATIONS** and **SYNC PICKINGS**.
+
+Manage deliveries in FBM
+========================
+
+When a **FBM** (Fulfilled by Merchant) order is synchronized in Odoo, a picking is created along
+with the sales order and the customer. You can either ship all the ordered products to your customer
+at once or ship products partially by using backorders.
+
+When a picking related to the order is confirmed, a notification is sent to Amazon who will, in
+turn, notify the customer that the order (or a part of it) is on its way.
+
+Follow deliveries in FBA
+========================
+
+When a **FBA** (Fulfilled by Amazon) order is synchronized in Odoo, a stock move is recorded for
+each sales order item so that it is saved in your system. Inventory managers can find such moves
+in :menuselection:`Inventory --> Reporting --> Product Moves`. They pick up products in a specific
+inventory location called **Amazon**. This location represents your stock in Amazon's warehouses
+and allows you to manage the stock of your products under the FBA program.
+
+.. tip::
+   To follow your Amazon (FBA) stock in Odoo, you can make an inventory adjustment after
+   replenishing it. You can also trigger an automated replenishment from reordering rules on the
+   Amazon location.
+
+.. tip::
+   The Amazon location is configurable by Amazon account managed in Odoo. All accounts of the same
+   company use the same location by default. It is however possible to follow the stock by
+   marketplace. First, remove the marketplace for which you want to follow the stock separately from
+   the list of synchronized marketplaces. Then, create another registration for this account and
+   remove all marketplaces, except the one to isolate from the others. Finally, assign another stock
+   location to the second registration of your account.
+
+Issue invoices and register payments
+====================================
+
+You can issue invoices for Amazon orders in Odoo. Click **Create Invoice** in the sales order to do
+so. You can also do it in batch from the list view of orders. Then, confirm and send the invoices to
+your customers.
+
+.. tip::
+   To display only Amazon-related orders on the list view, you can filter orders based on the sales
+   team.
+
+As the customer has paid Amazon as an intermediary, you should register invoice payments in a
+payment journal dedicated to Amazon (e.g. Amazon Payments, with a dedicated intermediary account).
+You can do the same with the vendor bill received from Amazon and dedicated to commissions. When you
+receive the balance on your bank account at the end of the month and record your bank statements in
+Odoo, you simply credit the Amazon intermediary account by the amount received.
+
+Follow your Amazon sales in sales reporting
+===========================================
+
+As a sales team is set on your account under the tab **Order Follow-up**, this helps you give quick
+glances at the figures in just a few clicks in Sales reporting. By default, your account's sales
+team is shared between all of your company's accounts.
+
+If you wish, you can change the sales team on your account for another to perform a separate
+reporting for the sales of this account.
+
+.. tip::
+   It is also possible to perform reporting on a per-marketplace basis in a similar fashion. First,
+   remove the marketplace you wish to track separately from the list of synchronized marketplaces.
+   Then, create another registration for this account and remove all marketplaces, except the one to
+   isolate from the others. Finally, assign another sales team to one of the two registrations of
+   your account.