[I18N] Update translation terms from Transifex
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Odoo Translation Bot
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@@ -11,7 +11,7 @@ msgid ""
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msgstr ""
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"Project-Id-Version: Odoo 17.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2024-03-08 12:48+0000\n"
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"POT-Creation-Date: 2024-03-25 16:01+0000\n"
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"PO-Revision-Date: 2023-11-08 08:57+0000\n"
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"Last-Translator: Jakob Krabbe <jakob.krabbe@vertel.se>, 2024\n"
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"Language-Team: Swedish (https://app.transifex.com/odoo/teams/41243/sv/)\n"
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@@ -1384,25 +1384,17 @@ msgstr "Registrera och fakturera tid"
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msgid ""
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"Odoo *Helpdesk* provides teams with the ability to track the amount of hours"
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" spent working on a ticket, and to bill a customer for that time. Through "
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"integrations with the *Sales*, *Timesheets* and *Accounting* applications, "
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"customers can be charged once the work is completed, or before it has even "
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"begun."
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"integrations with the *Sales*, *Timesheets*, *Project* and *Accounting* "
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"applications, customers can be charged once the work is completed, or before"
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" it has even begun."
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msgstr ""
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"Odoo *Helpdesk* ger team möjlighet att spåra hur många timmar som läggs på "
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"att arbeta med ett ärende och att fakturera en kund för den tiden. Genom "
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"integrationer med applikationerna *Sales*, *Timesheets* och *Accounting* kan"
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" kunderna debiteras när arbetet är slutfört, eller innan det ens har "
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"påbörjats."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:11
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msgid ""
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"Since the *Track & Bill Time* features require integration with other "
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"applications, enabling them may result in the installation of additional "
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"modules (or applications)."
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"modules or applications."
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msgstr ""
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"Eftersom funktionerna *Spåra och fakturera tid* kräver integration med andra"
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" program, kan det hända att du måste installera ytterligare moduler (eller "
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"program) för att aktivera dem."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:14
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msgid ""
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@@ -1422,12 +1414,8 @@ msgstr "Konfigurera funktioner för spårning och fakturering av tid"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:21
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msgid ""
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"Before a customer can be invoiced for support services, the *Track & Bill "
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"Time* features must first be enabled. These features must be enabled on each"
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" *Helpdesk* team where they will be utilized."
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"Time* features **must** be enabled on each *Helpdesk* team individually."
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msgstr ""
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"Innan en kund kan faktureras för supporttjänster måste funktionerna *Spåra "
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"och fakturera tid* först aktiveras. Dessa funktioner måste aktiveras i varje"
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" *Helpdesk*-team där de ska användas."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:25
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msgid "Enable track and bill time on a helpdesk team"
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@@ -1435,19 +1423,13 @@ msgstr "Gör det möjligt att spåra och fakturera tid för ett helpdesk-team"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:27
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msgid ""
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"To view and enable the :guilabel:`Track & Bill Time` features on a "
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"*Helpdesk* team, first navigate to :menuselection:`Helpdesk --> "
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"Configuration --> Teams`. Then select a team from the list or :doc:`create a"
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" new one </applications/services/helpdesk/overview/getting_started>`. This "
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"will reveal a team's settings page."
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"To view and enable the *Track & Bill Time* features on a *Helpdesk* team, "
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"first navigate to :menuselection:`Helpdesk app --> Configuration --> "
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"Helpdesk Teams`. Then, select a team from the list, or create a :doc:`new "
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"one <../overview/getting_started>`. This reveals a team's settings page."
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msgstr ""
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"För att visa och aktivera funktionerna :guilabel:`Spåra och fakturera tid` i"
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" ett *Helpdesk*-team, gå först till :menuselection:`Helpdesk --> "
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"Konfiguration --> Team`. Välj sedan ett team från listan eller :doc:`skapa "
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"ett nytt </applications/services/helpdesk/overview/getting_started>`. Detta "
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"kommer att visa ett teams inställningssida."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:32
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:31
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msgid ""
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"On the team's settings page, scroll to the :guilabel:`Track & Bill Time` "
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"section. Check the boxes labeled :guilabel:`Timesheets` and :guilabel:`Time "
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@@ -1457,7 +1439,7 @@ msgstr ""
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"fakturera tid`. Markera rutorna :guilabel:`Timesheets` och :guilabel:`Time "
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"Billing`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:35
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:34
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msgid ""
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"Once the :guilabel:`Timesheets` box is checked, a new field appears, labeled"
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" :guilabel:`Project`."
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@@ -1467,23 +1449,24 @@ msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:37
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msgid ""
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"The project selected in this field is where all the timesheets for this "
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"team's tickets will be recorded. Click into the drop-down menu to select a "
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":guilabel:`Project`."
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"If this is the first time this feature has been enabled on this database, "
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"the page may need to be manually saved and refreshed before the "
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":guilabel:`Project` field appears."
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msgstr ""
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"Det projekt som valts i detta fält är där alla tidrapporter för detta teams "
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"ärenden kommer att registreras. Klicka i rullgardinsmenyn för att välja ett "
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":guilabel:`Projekt`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:40
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msgid ""
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"To create a new project where the timesheets will be recorded, click into "
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"the drop-down menu, type a name for the project, and then click "
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":guilabel:`Create`."
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"The project selected in this field represents where all the timesheets for "
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"this team's tickets are recorded. Click into the :guilabel:`Project` drop-"
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"down menu to select a project."
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:43
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msgid ""
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"To create a new project where the timesheets are recorded, click into the "
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":guilabel:`Project` drop-down menu, type a name for the project, and then "
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"click :guilabel:`Create` from the drop-down menu beneath."
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msgstr ""
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"För att skapa ett nytt projekt där tidrapporterna ska registreras, klicka på"
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" rullgardinsmenyn, ange ett namn för projektet och klicka sedan på "
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":guilabel:`Create`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
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msgid ""
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@@ -1493,38 +1476,29 @@ msgstr ""
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"Vy över en inställningssida för ett helpdesk-team med fokus på "
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"inställningarna för spårning och fakturering av tid."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:50
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:54
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msgid "Configure service products"
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msgstr "Konfigurera serviceprodukter"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:52
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:56
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msgid ""
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"When the :guilabel:`Time Billing` feature is enabled, a new product is "
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"created in the *Sales* app called :guilabel:`Service on Timesheets`. This "
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"product can be found under :menuselection:`Sales --> Products --> Products`."
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" Search for `Service on Timesheets` in the :guilabel:`Search...` bar. This "
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"is the product that will be used when invoicing for *post-paid support "
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"services* after they have been completed."
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"created in the *Sales* app called *Service on Timesheets*. This product can "
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"be found under :menuselection:`Sales app--> Products --> Products`. Then, "
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"search for `Service on Timesheets` in the :guilabel:`Search...` bar. This is"
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" the product that is used when invoicing for *post-paid support services* "
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"**after** they have been completed."
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msgstr ""
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"När funktionen :guilabel:`Tidsfakturering` är aktiverad skapas en ny produkt"
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" i appen *Sales* som heter :guilabel:`Service on Timesheets`. Denna produkt "
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"kan hittas under :menuselection:`Försäljning --> Produkter --> Produkter`. "
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"Sök efter `Service on Timesheets` i :guilabel:`Search...`-fältet. Detta är "
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"den produkt som kommer att användas vid fakturering av *post-paid support "
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"services* efter att de har slutförts."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:58
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:62
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msgid ""
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"Select :guilabel:`Service on Timesheets` from the product page. This reveals"
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" the product detail form. The product is configured with the "
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":guilabel:`Product Type` set to :guilabel:`Service` and the "
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":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`."
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":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`. Make "
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"any necessary changes to the product record, such as the :guilabel:`Cost` or"
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" :guilabel:`Sales Price`."
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msgstr ""
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"Välj :guilabel:`Service on Timesheets` från produktsidan. Detta visar "
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"formuläret för produktdetaljer. Produkten är konfigurerad med "
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":guilabel:`Produkttyp` inställd på :guilabel:`Tjänst` och "
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":guilabel:`Faktureringspolicy` inställd på :guilabel:`Baserat på "
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"tidrapporter`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
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msgid ""
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@@ -1534,27 +1508,21 @@ msgstr ""
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"Vy över en tjänsteprodukt med faktureringspolicyn inställd på \"Baserat på "
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"tidrapporter\"."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:66
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:71
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msgid ""
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"In order to invoice for support services before the work has been completed "
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"(also known as *prepaid support services*), a separate product with a "
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"different invoicing policy must be created."
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"In order to invoice for support services **before** the work has been "
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"completed (also known as *prepaid support services*), a separate product "
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"with a different invoicing policy must be created."
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msgstr ""
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"För att kunna fakturera supporttjänster innan arbetet har slutförts (även "
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"kallat *förskottsbetalda supporttjänster*) måste en separat produkt med en "
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"annan faktureringspolicy skapas."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:69
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:74
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msgid ""
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"To create a new service product, go to :menuselection:`Sales --> Products "
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"--> Products` and click :guilabel:`New`. This will reveal a blank product "
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"detail form."
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"To create a new service product, go to :menuselection:`Sales app --> "
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"Products --> Products`, and click :guilabel:`New`. This reveals a blank "
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"product detail form."
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msgstr ""
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"För att skapa en ny serviceprodukt, gå till :menuselection:`Sales --> "
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"Products --> Products` och klicka på :guilabel:`New`. Detta kommer att visa "
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"ett tomt formulär för produktdetaljer."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:72
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:77
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msgid ""
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"On the new product form, add a :guilabel:`Product Name`, and set the "
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":guilabel:`Product Type` to :guilabel:`Service`. Then, set the "
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@@ -1575,7 +1543,7 @@ msgstr ""
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"Vy över en tjänsteprodukt med faktureringsprincip inställd på "
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"\"förbetald/fast\"."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:81
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:86
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msgid ""
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"Finally, set the :guilabel:`Sales Price`, and confirm that the "
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":guilabel:`Unit of Measure` is set to :guilabel:`Hours`."
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@@ -1583,45 +1551,35 @@ msgstr ""
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"Slutligen anger du :guilabel:`Säljpris` och bekräftar att "
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":guilabel:`Måttenhet` är inställd på :guilabel:`Htimmar`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:85
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:90
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msgid "Invoice prepaid support services"
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msgstr "Faktura förbetalda supporttjänster"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:87
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:92
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msgid ""
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"When support services are billed on a fixed price, an invoice can be created"
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" before any work is completed on the issue. In this case, a service product "
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"with the invoicing policy set to :guilabel:`Prepaid/Fixed Price` would be "
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"used, just like :ref:`the section above <helpdesk/advanced/configure-"
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"service-products>`."
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"with the *Invoicing Policy* set to *Prepaid/Fixed Price* would be used, just"
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" like :ref:`the section above <helpdesk/configure-service-products>`."
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msgstr ""
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"När supporttjänster faktureras med ett fast pris kan en faktura skapas innan"
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" något arbete har slutförts i ärendet. I detta fall används en "
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"tjänsteprodukt med faktureringsprincipen :guilabel:`Förbetald/Fastpris`, "
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"precis som :ref:`avsnittet ovan <helpdesk/advanced/configure-service-"
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"products>`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:93
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:98
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msgid "Create a sales order with prepaid product"
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msgstr "Skapa en försäljningsorder med förbetald produkt"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:95
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:100
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msgid ""
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"To invoice a customer for prepaid support services, first create a sales "
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"order (SO) with the support services product. To do this, go to "
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":menuselection:`Sales --> Orders --> Quotations --> New`, which reveals a "
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"blank quotation form."
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":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
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":guilabel:`New` to reveal a blank quotation form."
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msgstr ""
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"För att fakturera en kund för förbetalda supporttjänster måste du först "
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"skapa en försäljningsorder (SO) med produkten supporttjänster. Detta gör du "
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"genom att gå till :menuselection:`Sales --> Orders --> Quotations --> New`, "
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"som visar ett tomt offertformulär."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:99
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:104
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msgid "Then, fill out the quotation form with the customer information."
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msgstr "Fyll sedan i offertformuläret med kundinformationen."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:101
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:106
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msgid ""
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"Go to the :guilabel:`Order Lines` tab of the quotation and click "
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":guilabel:`Add a Product`. Then, select the *prepaid services product* "
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@@ -1633,7 +1591,7 @@ msgstr ""
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"tjänster* som konfigurerades i stegen ovan. Uppdatera fältet "
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":guilabel:`Kvantitet` med antalet timmar."
|
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:105
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:110
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msgid ""
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||||
"After updating any other necessary information, :guilabel:`Confirm` the "
|
||||
"quotation. This converts the quotation into an :abbr:`SO (sales order)`."
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@@ -1641,33 +1599,27 @@ msgstr ""
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||||
"När du har uppdaterat all annan nödvändig information :guilabel:`Bekräfta` "
|
||||
"offerten. Detta omvandlar offerten till en :abbr:`SO (försäljningsorder)`."
|
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|
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:109
|
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
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msgid "Create and send an invoice for prepaid services"
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msgstr "Skapa och skicka en faktura för förbetalda tjänster"
|
||||
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:111
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:116
|
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msgid ""
|
||||
"Once the :abbr:`SO (sales order)` has been confirmed, click the "
|
||||
":guilabel:`Create Invoice` button. This will open a :guilabel:`Create "
|
||||
"Invoices` pop-up window."
|
||||
":guilabel:`Create Invoice` button. This opens a :guilabel:`Create invoices` "
|
||||
"pop-up window."
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msgstr ""
|
||||
"När :abbr:`SO (försäljningsorder)` har bekräftats klickar du på knappen "
|
||||
":guilabel:`Create Invoice`. Då öppnas popup-fönstret :guilabel:`Create "
|
||||
"Invoices`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:119
|
||||
msgid ""
|
||||
"If no down payment will be collected, the :guilabel:`Create Invoice` type "
|
||||
"can remain as :guilabel:`Regular Invoice`. If a down payment will be "
|
||||
"collected, choose between either :guilabel:`Down payment (percentage)` or "
|
||||
":guilabel:`Down payment (fixed amount)`."
|
||||
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
|
||||
"remain as :guilabel:`Regular Invoice`. If a :doc:`down payment "
|
||||
"<../../../sales/sales/invoicing/down_payment>` is collected, choose between "
|
||||
"either :guilabel:`Down payment (percentage)` or :guilabel:`Down payment "
|
||||
"(fixed amount)`."
|
||||
msgstr ""
|
||||
"Om ingen handpenning kommer att tas ut kan typen :guilabel:`Create Invoice` "
|
||||
"förbli :guilabel:`Regular Invoice`. Om en handpenning kommer att tas ut, "
|
||||
"välj mellan antingen :guilabel:`Handpenning (procent)` eller "
|
||||
":guilabel:`Handpenning (fast belopp)`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:118
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:124
|
||||
msgid ""
|
||||
"When the necessary information has been entered, click :guilabel:`Create "
|
||||
"Draft Invoice`."
|
||||
@@ -1675,15 +1627,15 @@ msgstr ""
|
||||
"När alla nödvändiga uppgifter har angetts klickar du på :guilabel:`Create "
|
||||
"Draft Invoice`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:120
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:126
|
||||
msgid "The invoice can then be sent to the customer for payment."
|
||||
msgstr "Fakturan kan sedan skickas till kunden för betalning."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:123
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
|
||||
msgid "Create helpdesk ticket for prepaid services"
|
||||
msgstr "Skapa helpdeskärende för förbetalda tjänster"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:125
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:131
|
||||
msgid ""
|
||||
"To create a *Helpdesk* ticket for prepaid services, navigate to "
|
||||
":menuselection:`Helpdesk` and click the :guilabel:`Tickets` button to reveal"
|
||||
@@ -1694,7 +1646,7 @@ msgstr ""
|
||||
"visa ett specifikt teams pipeline. Klicka på :guilabel:`New` för att skapa "
|
||||
"ett nytt ärende."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:135
|
||||
msgid ""
|
||||
"On the blank ticket form, create a ticket :guilabel:`Title`, and enter the "
|
||||
":guilabel:`Customer` information."
|
||||
@@ -1702,21 +1654,18 @@ msgstr ""
|
||||
"Skapa ett ärende :guilabel:`Title` på det tomma ärendeformuläret och ange "
|
||||
"informationen :guilabel:`Customer`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:132
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
|
||||
msgid ""
|
||||
"When the customer name is added, the :guilabel:`Sales Order Item` field will"
|
||||
" automatically populate with the most recent prepaid sales order item that "
|
||||
"When the customer name is added, the :guilabel:`Sales Order Item` field "
|
||||
"automatically populates with the most recent prepaid sales order item that "
|
||||
"has time remaining."
|
||||
msgstr ""
|
||||
"När kundnamnet läggs till kommer fältet :guilabel:`Sales Order Item` "
|
||||
"automatiskt att fyllas i med den senaste förbetalda försäljningsorderposten "
|
||||
"som har återstående tid."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:136
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:142
|
||||
msgid "Track hours on helpdesk ticket"
|
||||
msgstr "Spåra timmar i helpdeskärenden"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
|
||||
msgid ""
|
||||
"Time spent working on a *Helpdesk* ticket is tracked on the *Timesheets* tab"
|
||||
" on the specific ticket."
|
||||
@@ -1724,7 +1673,7 @@ msgstr ""
|
||||
"Tid som läggs på att arbeta med ett *Helpdesk*-ärende registreras på fliken "
|
||||
"*Timmar* för det specifika ärendet."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:140
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:146
|
||||
msgid ""
|
||||
"On the ticket detail form, click on the :guilabel:`Timesheets` tab and click"
|
||||
" :guilabel:`Add a line`. Choose an :guilabel:`Employee`, add a "
|
||||
@@ -1736,13 +1685,12 @@ msgstr ""
|
||||
" till en :guilabel:`Beskrivning` av uppgiften och ange antalet "
|
||||
":guilabel:`Timmar som spenderats`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:150
|
||||
msgid ""
|
||||
"As new lines are added to :guilabel:`Timesheets` tab, the "
|
||||
":guilabel:`Remaining Hours on SO` field is automatically updated."
|
||||
":guilabel:`Remaining Hours on SO` field, at the bottom-right of the tab, is "
|
||||
"automatically updated."
|
||||
msgstr ""
|
||||
"När nya rader läggs till på fliken :guilabel:`Timesheets` uppdateras fältet "
|
||||
":guilabel:`Remaining Hours on SO` automatiskt."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
|
||||
msgid ""
|
||||
@@ -1752,15 +1700,13 @@ msgstr ""
|
||||
"Vy över fliken tidrapporter på ett ärende med betoning på de återstående "
|
||||
"timmarna på en SO."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:152
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:158
|
||||
msgid ""
|
||||
"If the number of hours on the :guilabel:`Timesheets` tab exceeds the number "
|
||||
"of hours sold, the :guilabel:`Remaining Hours of SO` will turn red."
|
||||
"of hours sold, the :guilabel:`Remaining Hours of SO` turns red."
|
||||
msgstr ""
|
||||
"Om antalet timmar på fliken :guilabel:`Timesheets` överstiger antalet sålda "
|
||||
"timmar, kommer :guilabel:`Remaining Hours of SO` att bli röd."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:155
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
|
||||
msgid ""
|
||||
"As hours are added to the :guilabel:`Timesheets` tab, they are automatically"
|
||||
" updated in the :guilabel:`Delivered` field on the :abbr:`SO (sales order)`,"
|
||||
@@ -1769,44 +1715,37 @@ msgstr ""
|
||||
"När timmar läggs till på fliken :guilabel:`Timesheets` uppdateras de också "
|
||||
"automatiskt i fältet :guilabel:`Delivered` på :abbr:`SO (sales order)`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:159
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:165
|
||||
msgid "Invoice post-paid support services"
|
||||
msgstr "Faktura för efterbetalda supporttjänster"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
|
||||
msgid ""
|
||||
"When support services are billed based on the amount of time spent on an "
|
||||
"issue, an invoice cannot be created before the total number of hours "
|
||||
"required to solve the problem have been entered on a timesheet. In this "
|
||||
"case, a service product with the invoicing policy set to :guilabel:`Based on"
|
||||
" Timesheets` would be used, like the one created above."
|
||||
"case, a service product with the *Invoicing Policy* set to *Based on "
|
||||
"Timesheets* would be used, like the one created in :ref:`the section above "
|
||||
"<helpdesk/configure-service-products>`."
|
||||
msgstr ""
|
||||
"När supporttjänster faktureras baserat på hur mycket tid som läggs på ett "
|
||||
"problem, kan en faktura inte skapas innan det totala antalet timmar som "
|
||||
"krävs för att lösa problemet har angetts på en tidrapport. I det här fallet "
|
||||
"används en tjänsteprodukt med faktureringspolicyn :guilabel:`Baserat på "
|
||||
"tidrapporter`, som den som skapades ovan."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:174
|
||||
msgid "Create a sales order with a time-tracked product"
|
||||
msgstr "Skapa en försäljningsorder med en tidsbestämd produkt"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:169
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:176
|
||||
msgid ""
|
||||
"To invoice a customer for post-paid support services, first create a sales "
|
||||
"order (SO) with the *support services product*. To do this, go to "
|
||||
":menuselection:`Sales --> Orders --> Quotations --> New`."
|
||||
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
|
||||
":guilabel:`New` to reveal a blank quotation form."
|
||||
msgstr ""
|
||||
"För att fakturera en kund för efterbetalda supporttjänster måste du först "
|
||||
"skapa en försäljningsorder (SO) med produkten *supporttjänster*. Detta gör "
|
||||
"du genom att gå till :menuselection:`Sales --> Orders --> Quotations --> "
|
||||
"New`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:173
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
|
||||
msgid "Fill out the quotation with the customer information."
|
||||
msgstr "Fyll i offerten med kundinformationen."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:175
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:182
|
||||
msgid ""
|
||||
"On the :guilabel:`Order Lines` tab, click :guilabel:`Add a Product`. Select "
|
||||
"the post-paid services product configured in the steps above. After updating"
|
||||
@@ -1817,61 +1756,46 @@ msgstr ""
|
||||
"ovan. När du har uppdaterat all annan nödvändig information klickar du på "
|
||||
":guilabel:`Bekräfta` offerten."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
|
||||
msgid ""
|
||||
"Unlike with the prepaid services quotation, Odoo will not allow an invoice "
|
||||
"to be created at this time. That is because no services have been performed;"
|
||||
" in other words nothing has been delivered, therefore, there is nothing to "
|
||||
"invoice."
|
||||
"Unlike with the prepaid services quotation, Odoo does **not** allow an "
|
||||
"invoice to be created at this time. That is because no services have been "
|
||||
"performed; in other words, nothing has been delivered, therefore, there is "
|
||||
"nothing to invoice."
|
||||
msgstr ""
|
||||
"Till skillnad från offerten för förbetalda tjänster kommer Odoo inte att "
|
||||
"tillåta att en faktura skapas vid denna tidpunkt. Det beror på att inga "
|
||||
"tjänster har utförts, med andra ord har inget levererats och därför finns "
|
||||
"det inget att fakturera."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:185
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:192
|
||||
msgid "Create a helpdesk ticket for time-tracked services"
|
||||
msgstr "Skapa ett helpdeskärende för tjänster med tidsregistrering"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:194
|
||||
msgid ""
|
||||
"To record a *Timesheet* entry for time-tracker services, go to "
|
||||
":menuselection:`Helpdesk` and select the appropriate team for which these "
|
||||
"services apply."
|
||||
"To record a *Timesheet* entry for time-tracker services, go to the "
|
||||
":menuselection:`Helpdesk` app, and select the appropriate team for which "
|
||||
"these services apply."
|
||||
msgstr ""
|
||||
"För att registrera en *Timesheet*-post för tidsregistreringstjänster, gå "
|
||||
"till :menuselection:`Helpdesk` och välj lämpligt team för vilket dessa "
|
||||
"tjänster gäller."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:190
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:197
|
||||
msgid ""
|
||||
"If there is already an existing ticket for this issue, select it from the "
|
||||
"kanban view. This will open the ticket details form. If there is no existing"
|
||||
" ticket for this customer issue, click :guilabel:`New` to create a new "
|
||||
"ticket and enter the necessary customer information on the blank ticket "
|
||||
"details form."
|
||||
"Kanban view. This opens the ticket details form. If there is no existing "
|
||||
"ticket for this customer issue, click :guilabel:`New` to create a new ticket"
|
||||
" and enter the necessary customer information on the blank ticket details "
|
||||
"form."
|
||||
msgstr ""
|
||||
"Om det redan finns ett ärende för det här problemet väljer du det i kanban-"
|
||||
"vyn. Då öppnas formuläret för ärendeinformation. Om det inte finns något "
|
||||
"befintligt ärende för det här kundärendet klickar du på :guilabel:`New` för "
|
||||
"att skapa ett nytt ärende och ange nödvändig kundinformation i det tomma "
|
||||
"formuläret för ärendeinformation."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:195
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:202
|
||||
msgid ""
|
||||
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Line`"
|
||||
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Item`"
|
||||
" drop-down menu. Select the :abbr:`SO (sales order)` created in the previous"
|
||||
" step."
|
||||
msgstr ""
|
||||
"När du har valt eller skapat ett ärende går du till rullgardinsmenyn "
|
||||
":guilabel:`Säljorderrad`. Välj den :abbr:`SO (försäljningsorder)` som "
|
||||
"skapades i föregående steg."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:199
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:206
|
||||
msgid "Track support hours on a ticket"
|
||||
msgstr "Spåra supporttimmar i ett ärende"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:201
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
|
||||
msgid ""
|
||||
"In order to create an invoice for a product based on timesheets, hours need "
|
||||
"to be tracked and recorded. At this point, the service is considered "
|
||||
@@ -1883,7 +1807,7 @@ msgstr ""
|
||||
"*levererad*. För att registrera timmar för denna supporttjänst, klicka på "
|
||||
"fliken :guilabel:`Timesheets` i ärendet."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:205
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:212
|
||||
msgid ""
|
||||
"Click :guilabel:`Add a Line` to record a new entry. Select an "
|
||||
":guilabel:`Employee` from the drop-down menu, and record the time spent in "
|
||||
@@ -1893,7 +1817,7 @@ msgstr ""
|
||||
"en :guilabel:`Medarbetare` från rullgardinsmenyn och registrera den tid som "
|
||||
"spenderats i kolumnen :guilabel:`Timmar spenderade`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
|
||||
msgid ""
|
||||
"Repeat these steps as needed until all time spent on the issues has been "
|
||||
"recorded."
|
||||
@@ -1905,21 +1829,18 @@ msgstr ""
|
||||
msgid "View of the timesheets tab on a helpdesk ticket."
|
||||
msgstr "Vy över fliken tidrapporter i ett helpdeskärende."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:222
|
||||
msgid "Create an invoice for hours tracked on a ticket"
|
||||
msgstr "Skapa en faktura för timmar som registrerats i ett ärende"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:217
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:224
|
||||
msgid ""
|
||||
"After the customer's issue has been solved, and it is determined no new "
|
||||
"timesheet entries will be made, an invoice can be created, and the customer "
|
||||
"can be billed."
|
||||
"timesheet entries need to be made, an invoice can be created, and the "
|
||||
"customer can be billed."
|
||||
msgstr ""
|
||||
"När kundens problem har lösts och det har fastställts att inga nya "
|
||||
"tidrapporteringar kommer att göras, kan en faktura skapas och kunden kan "
|
||||
"faktureras."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:220
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:227
|
||||
msgid ""
|
||||
"To do this, return to the :abbr:`SO (sales order)` by clicking on the "
|
||||
":guilabel:`Sales Order` smart button at the top of the ticket."
|
||||
@@ -1927,7 +1848,7 @@ msgstr ""
|
||||
"För att göra detta, gå tillbaka till :abbr:`SO (försäljningsorder)` genom "
|
||||
"att klicka på :guilabel:`Sales Order` smart-knappen längst upp i biljetten."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:223
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
|
||||
msgid ""
|
||||
"Before creating the invoice, confirm that the number in the "
|
||||
":guilabel:`Delivered` column matches the total number of :guilabel:`Hours "
|
||||
@@ -1942,31 +1863,27 @@ msgstr ""
|
||||
msgid "View of a sales order with emphasis on the delivered column."
|
||||
msgstr "Vy över en försäljningsorder med betoning på den levererade kolumnen."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:237
|
||||
msgid ""
|
||||
"Then, click :guilabel:`Create Invoice`. This will open a :guilabel:`Create "
|
||||
"Invoices` pop-up window. If no down payment will be collected, the "
|
||||
":guilabel:`Create Invoice` type can remain as :guilabel:`Regular Invoice`. "
|
||||
"If a down payment will be collected, choose between either :guilabel:`Down "
|
||||
"payment (percentage)` or :guilabel:`Down payment (fixed amount)`."
|
||||
"Then, click :guilabel:`Create Invoice`. This opens a :guilabel:`Create "
|
||||
"invoice(s)` pop-up window."
|
||||
msgstr ""
|
||||
"Klicka sedan på :guilabel:`Create Invoice`. Då öppnas popup-fönstret "
|
||||
":guilabel:`Create Invoices`. Om ingen handpenning kommer att tas ut kan "
|
||||
":guilabel:`Create Invoice`-typen förbli :guilabel:`Regular Invoice`. Om en "
|
||||
"handpenning kommer att tas ut, välj mellan antingen :guilabel:`Handpenning "
|
||||
"(procent)` eller :guilabel:`Handpenning (fast belopp)`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:236
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:239
|
||||
msgid ""
|
||||
"Use the :guilabel:`Timesheets Period` field if this invoice should only "
|
||||
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
|
||||
"remain as :guilabel:`Regular Invoice`. If a down payment is collected, "
|
||||
"choose between either :guilabel:`Down payment (percentage)` or "
|
||||
":guilabel:`Down payment (fixed amount)`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
|
||||
msgid ""
|
||||
"Use the :guilabel:`Timesheets Period` field if this invoice should **only** "
|
||||
"include timesheets from a certain time period. If this field is left blank, "
|
||||
"*all* applicable timesheets that have not yet been invoiced will be "
|
||||
"**all** applicable timesheets that have not yet been invoiced will be "
|
||||
"included."
|
||||
msgstr ""
|
||||
"Använd fältet :guilabel:`Timesheets Period` om denna faktura endast ska "
|
||||
"innehålla tidrapporter från en viss tidsperiod. Om detta fält lämnas tomt "
|
||||
"kommer *alla* tillämpliga tidrapporter som ännu inte har fakturerats att "
|
||||
"inkluderas."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
|
||||
msgid "View of create invoices pop up showing timesheets period fields."
|
||||
@@ -1974,19 +1891,21 @@ msgstr ""
|
||||
"Visa popup-fönstret för att skapa fakturor med fält för tidrapporternas "
|
||||
"perioder."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:252
|
||||
msgid ""
|
||||
"When the necessary information has been entered, click :guilabel:`Create "
|
||||
"Invoice`. The invoice can then be sent to the customer for payment."
|
||||
"Draft`. The invoice can then be reviewed, edited, and sent to the customer "
|
||||
"for payment."
|
||||
msgstr ""
|
||||
"När alla nödvändiga uppgifter har angetts klickar du på :guilabel:`Create "
|
||||
"Invoice`. Fakturan kan sedan skickas till kunden för betalning."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:248
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:256
|
||||
msgid ""
|
||||
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
|
||||
":doc:`../../../inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:257
|
||||
msgid ":doc:`../../../sales/sales/invoicing/down_payment`"
|
||||
msgstr ""
|
||||
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview.rst:5
|
||||
#: ../../content/applications/services/timesheets/overview.rst:5
|
||||
@@ -2400,14 +2319,10 @@ msgstr ""
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:172
|
||||
msgid ""
|
||||
"SMS Text Messaging is an :doc:`In-App Purchase (IAP) "
|
||||
"<../../../general/in_app_purchase/>` service that requires prepaid credits "
|
||||
"to work. Refer to `SMS Pricing FAQ <https://iap-"
|
||||
"</applications/essentials/in_app_purchase/>` service that requires prepaid "
|
||||
"credits to work. Refer to `SMS Pricing FAQ <https://iap-"
|
||||
"services.odoo.com/iap/sms/pricing>`_ for additional information."
|
||||
msgstr ""
|
||||
"SMS Textmeddelanden är en :doc:`In-App Purchase (IAP) "
|
||||
"<../../../general/in_app_purchase/>`-tjänst som kräver förbetalda krediter "
|
||||
"för att fungera. Mer information finns i `SMS Pricing FAQ <https://iap-"
|
||||
"services.odoo.com/iap/sms/pricing>`_."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:176
|
||||
msgid ""
|
||||
@@ -2441,8 +2356,9 @@ msgid "View of an SMS template setup page in Odoo Helpdesk"
|
||||
msgstr "Vy över en inställningssida för SMS-mall i Odoo Helpdesk"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:189
|
||||
msgid ":doc:`../../../general/email_communication/email_template`"
|
||||
msgstr ":doc:`../../../general/email_communication/email_template`"
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
|
||||
msgid ":doc:`/applications/general/companies/email_template`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:192
|
||||
msgid "Assign stages to a team"
|
||||
@@ -3514,10 +3430,6 @@ msgstr ""
|
||||
"denna rapport, gå till :menuselection:`Helpdesk --> Rapportering --> "
|
||||
"Kundbetyg`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
|
||||
msgid ":doc:`/applications/general/email_communication/email_template`"
|
||||
msgstr ":doc:`/applications/general/email_communication/email_template`"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
|
||||
msgid "Publish ratings on the customer portal"
|
||||
msgstr "Publicera betyg på kundportalen"
|
||||
@@ -3573,6 +3485,7 @@ msgstr ""
|
||||
":guilabel:`Managed By` fältet, kommer de att dirigeras till en sida med "
|
||||
"teamets betyg under de senaste trettio dagarna."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
|
||||
msgid "View of the ratings performance overview from the customer portal."
|
||||
msgstr "Vy över översikten över ratingprestanda från kundportalen."
|
||||
@@ -3842,8 +3755,8 @@ msgstr ""
|
||||
"Om ett *Helpdesk*-team heter `Customer Care`, skapas en *Live Chat*-kanal "
|
||||
"som heter `Customer Care`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:0
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
|
||||
msgid "View of the Kanban cards for the available Live Chat channels."
|
||||
msgstr "Vy över Kanban-korten för de tillgängliga Live Chat-kanalerna."
|
||||
|
||||
@@ -5042,8 +4955,8 @@ msgstr ""
|
||||
"</applications/services/helpdesk/overview/receiving_tickets>`"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:227
|
||||
msgid ":doc:`Odoo reporting </applications/general/reporting>`"
|
||||
msgstr ":doc:`Odoo rapportering </applications/general/reporting>`"
|
||||
msgid ":doc:`Odoo reporting </applications/essentials/reporting>`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:3
|
||||
msgid "Service level agreements (SLA)"
|
||||
|
||||
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Reference in New Issue
Block a user