[I18N] Update translation terms from Transifex
This commit is contained in:
Odoo Translation Bot
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@@ -14,7 +14,7 @@ msgid ""
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msgstr ""
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"Project-Id-Version: Odoo 17.0\n"
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"Report-Msgid-Bugs-To: \n"
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"POT-Creation-Date: 2024-03-08 12:48+0000\n"
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"POT-Creation-Date: 2024-03-25 16:01+0000\n"
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"PO-Revision-Date: 2023-11-08 08:57+0000\n"
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"Last-Translator: Maitê Dietze, 2024\n"
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"Language-Team: Portuguese (Brazil) (https://app.transifex.com/odoo/teams/41243/pt_BR/)\n"
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@@ -1418,25 +1418,17 @@ msgstr "Monitorar e faturar horas"
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msgid ""
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"Odoo *Helpdesk* provides teams with the ability to track the amount of hours"
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" spent working on a ticket, and to bill a customer for that time. Through "
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"integrations with the *Sales*, *Timesheets* and *Accounting* applications, "
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"customers can be charged once the work is completed, or before it has even "
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"begun."
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"integrations with the *Sales*, *Timesheets*, *Project* and *Accounting* "
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"applications, customers can be charged once the work is completed, or before"
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" it has even begun."
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msgstr ""
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"A *Central de Ajuda* do Odoo fornece às equipes a capacidade de acompanhar "
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"quantas horas foram gastas atendendo a um chamado e de cobrar o cliente por "
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"essas horas. Através da integração com os aplicativos *Vendas*, *Planilhas "
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"de horas* e *Financeiro*, os clientes podem ser cobrados quando o serviço "
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"for concluído ou antes mesmo de começar."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:11
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msgid ""
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"Since the *Track & Bill Time* features require integration with other "
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"applications, enabling them may result in the installation of additional "
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"modules (or applications)."
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"modules or applications."
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msgstr ""
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"Uma vez que os recursos *Monitorar e Faturar horas* requerem integração com "
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"outros aplicativos, habilitá-los pode resultar na instalação de módulos (ou "
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"aplicativos) adicionais."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:14
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msgid ""
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@@ -1455,13 +1447,8 @@ msgstr "Configurar recursos de monitoramento e faturamento de horas"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:21
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msgid ""
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"Before a customer can be invoiced for support services, the *Track & Bill "
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"Time* features must first be enabled. These features must be enabled on each"
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" *Helpdesk* team where they will be utilized."
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"Time* features **must** be enabled on each *Helpdesk* team individually."
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msgstr ""
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"Antes que seja possível cobrar um cliente por serviços de suporte, os "
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"recursos *Monitorar e Faturar horas* devem estar habilitados. Esses recursos"
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" devem ser ativados para cada equipe da *Central de Ajuda* em que serão "
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"utilizados."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:25
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msgid "Enable track and bill time on a helpdesk team"
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@@ -1471,20 +1458,13 @@ msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:27
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msgid ""
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"To view and enable the :guilabel:`Track & Bill Time` features on a "
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"*Helpdesk* team, first navigate to :menuselection:`Helpdesk --> "
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"Configuration --> Teams`. Then select a team from the list or :doc:`create a"
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" new one </applications/services/helpdesk/overview/getting_started>`. This "
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"will reveal a team's settings page."
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"To view and enable the *Track & Bill Time* features on a *Helpdesk* team, "
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"first navigate to :menuselection:`Helpdesk app --> Configuration --> "
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"Helpdesk Teams`. Then, select a team from the list, or create a :doc:`new "
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"one <../overview/getting_started>`. This reveals a team's settings page."
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msgstr ""
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"Para visualizar e ativar os recursos :guilabel:`Monitorar e Faturar horas` "
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"em uma equipe da *Central de Ajuda*, primeiro navegue para "
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":menuselection:`Central de Ajuda--> Configuração --> Equipes`. Selecione "
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"então uma equipe da lista ou :doc:`crie uma nova "
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"</applications/services/helpdesk/overview/getting_started>`. Isso revelará a"
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" página de configurações da equipe."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:32
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:31
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msgid ""
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"On the team's settings page, scroll to the :guilabel:`Track & Bill Time` "
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"section. Check the boxes labeled :guilabel:`Timesheets` and :guilabel:`Time "
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@@ -1494,7 +1474,7 @@ msgstr ""
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":guilabel:`Monitorar e Faturar horas`. Marque as caixas de seleção rotuladas"
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" guilabel:`Planilhas de horas` e :guilabel:`Faturamento de horas`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:35
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:34
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msgid ""
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"Once the :guilabel:`Timesheets` box is checked, a new field appears, labeled"
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" :guilabel:`Project`."
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@@ -1504,23 +1484,24 @@ msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:37
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msgid ""
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"The project selected in this field is where all the timesheets for this "
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"team's tickets will be recorded. Click into the drop-down menu to select a "
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":guilabel:`Project`."
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"If this is the first time this feature has been enabled on this database, "
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"the page may need to be manually saved and refreshed before the "
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":guilabel:`Project` field appears."
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msgstr ""
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"O projeto selecionado nesse campo é onde todas as planilhas de horas dos "
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"chamados da equipe serão registradas. Clique no menu suspenso para "
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"selecionar :guilabel:`Projeto`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:40
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msgid ""
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"To create a new project where the timesheets will be recorded, click into "
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"the drop-down menu, type a name for the project, and then click "
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":guilabel:`Create`."
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"The project selected in this field represents where all the timesheets for "
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"this team's tickets are recorded. Click into the :guilabel:`Project` drop-"
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"down menu to select a project."
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msgstr ""
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:43
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msgid ""
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"To create a new project where the timesheets are recorded, click into the "
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":guilabel:`Project` drop-down menu, type a name for the project, and then "
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"click :guilabel:`Create` from the drop-down menu beneath."
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msgstr ""
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"Para criar um novo projeto para registrar as planilhas de horas, clique no "
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"menu suspenso, digite um nome para o projeto e, em seguida, clique em "
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":guilabel:`Criar`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
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msgid ""
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@@ -1530,38 +1511,29 @@ msgstr ""
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"Visão de uma página de definições de equipes da central de ajuda, com "
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"destaque para as configurações de monitoramento e faturamento de horas."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:50
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:54
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msgid "Configure service products"
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msgstr "Configurar produtos de serviço"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:52
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:56
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msgid ""
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"When the :guilabel:`Time Billing` feature is enabled, a new product is "
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"created in the *Sales* app called :guilabel:`Service on Timesheets`. This "
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"product can be found under :menuselection:`Sales --> Products --> Products`."
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" Search for `Service on Timesheets` in the :guilabel:`Search...` bar. This "
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"is the product that will be used when invoicing for *post-paid support "
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"services* after they have been completed."
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"created in the *Sales* app called *Service on Timesheets*. This product can "
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"be found under :menuselection:`Sales app--> Products --> Products`. Then, "
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"search for `Service on Timesheets` in the :guilabel:`Search...` bar. This is"
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" the product that is used when invoicing for *post-paid support services* "
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"**after** they have been completed."
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msgstr ""
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"Quando o recurso :guilabel:`Faturamento de horas` está ativado, é criado um "
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"novo produto no app *Vendas*, chamado :guilabel:`Serviço em planilhas de "
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"horas`. Este produto pode ser encontrado em :menuselection:`Vendas --> "
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"Produtos --> Produtos`. Busque por `Serviço em planilhas de horas na barra "
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":guilabel:`Pesquisar…`. Esse é o produto que será usado ao faturar *serviços"
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" de suporte pós-pagos* depois de terem sido concluídos."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:58
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:62
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msgid ""
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"Select :guilabel:`Service on Timesheets` from the product page. This reveals"
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" the product detail form. The product is configured with the "
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":guilabel:`Product Type` set to :guilabel:`Service` and the "
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":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`."
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":guilabel:`Invoicing Policy` set to :guilabel:`Based on Timesheets`. Make "
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"any necessary changes to the product record, such as the :guilabel:`Cost` or"
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" :guilabel:`Sales Price`."
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msgstr ""
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"Selecione :guilabel:`Serviço em planilhas de horas` na página de produto. "
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"Isso abre o formulário de detalhes do produto. O produto é configurado com "
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":guilabel:`Tipo de produto` definido como :guilabel:`Serviço` e "
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":guilabel:`Política de faturamento` definida como :guilabel:`Baseado em "
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"planilhas de horas`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
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msgid ""
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@@ -1571,27 +1543,21 @@ msgstr ""
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"Visão do produto de serviço com política de faturamento definida como "
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"'Baseado em planilhas de horas'."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:66
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:71
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msgid ""
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"In order to invoice for support services before the work has been completed "
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"(also known as *prepaid support services*), a separate product with a "
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"different invoicing policy must be created."
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"In order to invoice for support services **before** the work has been "
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"completed (also known as *prepaid support services*), a separate product "
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"with a different invoicing policy must be created."
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msgstr ""
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"Para faturar serviços de suporte antes de que o trabalho tenha sido "
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"concluído (também chamado de *serviços de suporte pré-pagos*), um produto "
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"separado com uma política de faturamento diferente deve ser criada."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:69
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:74
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msgid ""
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"To create a new service product, go to :menuselection:`Sales --> Products "
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"--> Products` and click :guilabel:`New`. This will reveal a blank product "
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"detail form."
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"To create a new service product, go to :menuselection:`Sales app --> "
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"Products --> Products`, and click :guilabel:`New`. This reveals a blank "
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"product detail form."
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msgstr ""
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"Para criar um novo produto de serviço, acesse :menuselection:`Vendas --> "
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"Produtos --> Produtos` e clique em :guilabel:`Novo`. Isso abrirá um "
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"formulário detalhado de produto em branco."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:72
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:77
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msgid ""
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"On the new product form, add a :guilabel:`Product Name`, and set the "
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":guilabel:`Product Type` to :guilabel:`Service`. Then, set the "
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@@ -1613,7 +1579,7 @@ msgstr ""
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"Visão de um produto de serviço com política de faturamento definida como "
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"'pré-pago/fixo'."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:81
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:86
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msgid ""
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"Finally, set the :guilabel:`Sales Price`, and confirm that the "
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":guilabel:`Unit of Measure` is set to :guilabel:`Hours`."
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@@ -1621,46 +1587,36 @@ msgstr ""
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"Por fim, defina o guilabel:`Preço de venda` e confirme que a "
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":guilabel:`Unidade de medida` está definida como :guilabel:`Horas`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:85
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:90
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msgid "Invoice prepaid support services"
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msgstr "Faturar serviços de suporte pré-pagos"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:87
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:92
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msgid ""
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"When support services are billed on a fixed price, an invoice can be created"
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" before any work is completed on the issue. In this case, a service product "
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"with the invoicing policy set to :guilabel:`Prepaid/Fixed Price` would be "
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"used, just like :ref:`the section above <helpdesk/advanced/configure-"
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"service-products>`."
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"with the *Invoicing Policy* set to *Prepaid/Fixed Price* would be used, just"
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" like :ref:`the section above <helpdesk/configure-service-products>`."
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msgstr ""
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"Quando serviços de suporte são cobrados em um preço fixo, uma fatura pode "
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"ser criada antes de concluir o trabalho no problema. Nesse caso, um produto "
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"de serviço com política de faturamento definida como :guilabel:`Pré-"
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"pago/Preço fixo` seria utilizado, como na :ref:`seção acima "
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"<helpdesk/advanced/configure-service-products>`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:93
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:98
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msgid "Create a sales order with prepaid product"
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msgstr "Criar um pedido de vendas com produto pré-pago"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:95
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:100
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msgid ""
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"To invoice a customer for prepaid support services, first create a sales "
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"order (SO) with the support services product. To do this, go to "
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":menuselection:`Sales --> Orders --> Quotations --> New`, which reveals a "
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"blank quotation form."
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":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
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":guilabel:`New` to reveal a blank quotation form."
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msgstr ""
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"Para faturar serviços de suporte pré-pagos de um cliente, crie primeiro um "
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"pedido de venda (SO) com o produto de serviços de suporte. Para fazer isso, "
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"acesse :menuselection:`Vendas --> Pedidos --> Cotações --> Novo`, o que "
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"abrirá um formulário de cotação em branco."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:99
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:104
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msgid "Then, fill out the quotation form with the customer information."
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msgstr ""
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"Então, preencha o formulário de cotação com as informações do cliente."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:101
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:106
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msgid ""
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"Go to the :guilabel:`Order Lines` tab of the quotation and click "
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":guilabel:`Add a Product`. Then, select the *prepaid services product* "
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@@ -1672,7 +1628,7 @@ msgstr ""
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"pré-pagos* configurado nas etapas acima. Atualize o campo "
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":guilabel:`Quantidade` com o número de horas."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:105
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:110
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msgid ""
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"After updating any other necessary information, :guilabel:`Confirm` the "
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"quotation. This converts the quotation into an :abbr:`SO (sales order)`."
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@@ -1680,33 +1636,27 @@ msgstr ""
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"Após atualizar qualquer outra informação necessária, :guilabel:`Confirme` a "
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"cotação. Isso converte a cotação em um :abbr:`SO (pedido de venda)`."
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:109
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
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msgid "Create and send an invoice for prepaid services"
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msgstr "Criar e enviar uma fatura para serviços pré-pagos"
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:111
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:116
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msgid ""
|
||||
"Once the :abbr:`SO (sales order)` has been confirmed, click the "
|
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":guilabel:`Create Invoice` button. This will open a :guilabel:`Create "
|
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"Invoices` pop-up window."
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":guilabel:`Create Invoice` button. This opens a :guilabel:`Create invoices` "
|
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"pop-up window."
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msgstr ""
|
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"Uma vez confirmado o :abbr:`SO (pedido de venda)`, clique no botão "
|
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":guilabel:`Criar fatura`. Isso abrirá uma janela pop-up :guilabel:`Criar "
|
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"faturas`."
|
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|
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:114
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#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:119
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msgid ""
|
||||
"If no down payment will be collected, the :guilabel:`Create Invoice` type "
|
||||
"can remain as :guilabel:`Regular Invoice`. If a down payment will be "
|
||||
"collected, choose between either :guilabel:`Down payment (percentage)` or "
|
||||
":guilabel:`Down payment (fixed amount)`."
|
||||
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
|
||||
"remain as :guilabel:`Regular Invoice`. If a :doc:`down payment "
|
||||
"<../../../sales/sales/invoicing/down_payment>` is collected, choose between "
|
||||
"either :guilabel:`Down payment (percentage)` or :guilabel:`Down payment "
|
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"(fixed amount)`."
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msgstr ""
|
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"Se não será realizado pagamento de entrada, o tipo :guilabel:`Criar fatura` "
|
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"pode continuar como :guilabel:`Fatura regular`. Se houver pagamento de "
|
||||
"entrada, escolha entre :guilabel:`Entrada (porcentagem)` ou "
|
||||
":guilabel:`Entrada (valor fixo)`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:118
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:124
|
||||
msgid ""
|
||||
"When the necessary information has been entered, click :guilabel:`Create "
|
||||
"Draft Invoice`."
|
||||
@@ -1714,15 +1664,15 @@ msgstr ""
|
||||
"Quando as informções necessárias tiverem sido inseridas, clique em "
|
||||
":guilabel:`Criar fatura provisória`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:120
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:126
|
||||
msgid "The invoice can then be sent to the customer for payment."
|
||||
msgstr "A fatura pode ser enviada ao cliente para pagamento."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:123
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
|
||||
msgid "Create helpdesk ticket for prepaid services"
|
||||
msgstr "Criar chamado da central de ajuda para serviços pré-pagos"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:125
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:131
|
||||
msgid ""
|
||||
"To create a *Helpdesk* ticket for prepaid services, navigate to "
|
||||
":menuselection:`Helpdesk` and click the :guilabel:`Tickets` button to reveal"
|
||||
@@ -1733,7 +1683,7 @@ msgstr ""
|
||||
":guilabel:`Chamados` para mostrar o funil de uma equipe específica. Clique "
|
||||
"em :guilabel:`Novo` para criar um novo chamado."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:129
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:135
|
||||
msgid ""
|
||||
"On the blank ticket form, create a ticket :guilabel:`Title`, and enter the "
|
||||
":guilabel:`Customer` information."
|
||||
@@ -1741,21 +1691,18 @@ msgstr ""
|
||||
"No formulário de chamado em branco, crie um chamado :guilabel:`Título` e "
|
||||
"insira as informações do :guilabel:`Cliente`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:132
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
|
||||
msgid ""
|
||||
"When the customer name is added, the :guilabel:`Sales Order Item` field will"
|
||||
" automatically populate with the most recent prepaid sales order item that "
|
||||
"When the customer name is added, the :guilabel:`Sales Order Item` field "
|
||||
"automatically populates with the most recent prepaid sales order item that "
|
||||
"has time remaining."
|
||||
msgstr ""
|
||||
"Quando o nome do cliente é adicionado, o campo :guilabel:`Item do pedido de "
|
||||
"vendas` automaticamente será preenchido com o item do pedido de vendas pré-"
|
||||
"pago mais recente que não tem horas restantes."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:136
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:142
|
||||
msgid "Track hours on helpdesk ticket"
|
||||
msgstr "Monitorar horas de um chamado da central de ajuda"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:138
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
|
||||
msgid ""
|
||||
"Time spent working on a *Helpdesk* ticket is tracked on the *Timesheets* tab"
|
||||
" on the specific ticket."
|
||||
@@ -1763,7 +1710,7 @@ msgstr ""
|
||||
"As horas gastas trabalhando em um chamado da *Central de Ajuda* são "
|
||||
"monitoradas pela aba *Planilhas de horas* do chamado específico."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:140
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:146
|
||||
msgid ""
|
||||
"On the ticket detail form, click on the :guilabel:`Timesheets` tab and click"
|
||||
" :guilabel:`Add a line`. Choose an :guilabel:`Employee`, add a "
|
||||
@@ -1775,13 +1722,12 @@ msgstr ""
|
||||
":guilabel:`Funcionário`, adicione uma :guilabel:`Descrição` da tarefa e "
|
||||
"insira o número de :guilabel:`Horas gastas`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:144
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:150
|
||||
msgid ""
|
||||
"As new lines are added to :guilabel:`Timesheets` tab, the "
|
||||
":guilabel:`Remaining Hours on SO` field is automatically updated."
|
||||
":guilabel:`Remaining Hours on SO` field, at the bottom-right of the tab, is "
|
||||
"automatically updated."
|
||||
msgstr ""
|
||||
"Conforme são adicionadas novas linhas à aba :guilabel:`Planilha de horas`, o"
|
||||
" campo :guilabel:`Horas restantes no SO` será atualizado automaticamente."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
|
||||
msgid ""
|
||||
@@ -1791,16 +1737,13 @@ msgstr ""
|
||||
"Visão da aba de planilha de horas em um chamado, com destaque para as horas "
|
||||
"restantes em um pedido de venda."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:152
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:158
|
||||
msgid ""
|
||||
"If the number of hours on the :guilabel:`Timesheets` tab exceeds the number "
|
||||
"of hours sold, the :guilabel:`Remaining Hours of SO` will turn red."
|
||||
"of hours sold, the :guilabel:`Remaining Hours of SO` turns red."
|
||||
msgstr ""
|
||||
"Se o número de horas na aba :guilabel:`Planilha de horas` ultrapassa o "
|
||||
"número de horas vendidas, :guilabel:`Horas restantes no SO` ficará em "
|
||||
"vermelho."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:155
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
|
||||
msgid ""
|
||||
"As hours are added to the :guilabel:`Timesheets` tab, they are automatically"
|
||||
" updated in the :guilabel:`Delivered` field on the :abbr:`SO (sales order)`,"
|
||||
@@ -1810,43 +1753,37 @@ msgstr ""
|
||||
"também são automaticamente atualizadas no campo :guilabel:`Entregue` no "
|
||||
":abbr:`SO (pedido de venda)."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:159
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:165
|
||||
msgid "Invoice post-paid support services"
|
||||
msgstr "Faturar serviços de suporte pós-pagos"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:161
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
|
||||
msgid ""
|
||||
"When support services are billed based on the amount of time spent on an "
|
||||
"issue, an invoice cannot be created before the total number of hours "
|
||||
"required to solve the problem have been entered on a timesheet. In this "
|
||||
"case, a service product with the invoicing policy set to :guilabel:`Based on"
|
||||
" Timesheets` would be used, like the one created above."
|
||||
"case, a service product with the *Invoicing Policy* set to *Based on "
|
||||
"Timesheets* would be used, like the one created in :ref:`the section above "
|
||||
"<helpdesk/configure-service-products>`."
|
||||
msgstr ""
|
||||
"Quando serviços de suporte são cobrados com base no tempo gasto em um "
|
||||
"problema, a fatura não pode ser criada antes que o número total de horas "
|
||||
"necessárias para resolver o problema seja inserida em uma planilha de horas."
|
||||
" Nesse caso, um produto de serviço com a política de faturamento definida "
|
||||
"como :guilabel:`Baseado nas planilhas` seria utilizado, como o criado acima."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:167
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:174
|
||||
msgid "Create a sales order with a time-tracked product"
|
||||
msgstr "Criar um pedido de vendas com um produto de horas monitoradas"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:169
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:176
|
||||
msgid ""
|
||||
"To invoice a customer for post-paid support services, first create a sales "
|
||||
"order (SO) with the *support services product*. To do this, go to "
|
||||
":menuselection:`Sales --> Orders --> Quotations --> New`."
|
||||
":menuselection:`Sales app --> Orders --> Quotations`. Then, click "
|
||||
":guilabel:`New` to reveal a blank quotation form."
|
||||
msgstr ""
|
||||
"Para faturar serviços de suporte pré-pagos de um cliente, crie primeiro um "
|
||||
"pedido de venda (SO) com o produto de serviços de suporte. Para fazer isso, "
|
||||
"acesse :menuselection:`Vendas --> Pedidos --> Cotações --> Novo`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:173
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
|
||||
msgid "Fill out the quotation with the customer information."
|
||||
msgstr "Preencha a cotação com informações do cliente."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:175
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:182
|
||||
msgid ""
|
||||
"On the :guilabel:`Order Lines` tab, click :guilabel:`Add a Product`. Select "
|
||||
"the post-paid services product configured in the steps above. After updating"
|
||||
@@ -1857,62 +1794,47 @@ msgstr ""
|
||||
"acima. Após atualizar qualquer outra informação necessária, "
|
||||
":guilabel:`Confirme` a cotação."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:180
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
|
||||
msgid ""
|
||||
"Unlike with the prepaid services quotation, Odoo will not allow an invoice "
|
||||
"to be created at this time. That is because no services have been performed;"
|
||||
" in other words nothing has been delivered, therefore, there is nothing to "
|
||||
"invoice."
|
||||
"Unlike with the prepaid services quotation, Odoo does **not** allow an "
|
||||
"invoice to be created at this time. That is because no services have been "
|
||||
"performed; in other words, nothing has been delivered, therefore, there is "
|
||||
"nothing to invoice."
|
||||
msgstr ""
|
||||
"Diferentemente de como é com a cotação de serviços pré-pagos, o Odoo não "
|
||||
"permitirá que uma fatura seja criada nesse momento. Isso porque não foram "
|
||||
"executados serviços; em outras palavras, nada foi entregue, portanto, não há"
|
||||
" o que faturar."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:185
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:192
|
||||
msgid "Create a helpdesk ticket for time-tracked services"
|
||||
msgstr ""
|
||||
"Criar um chamado da central de ajuda para serviços de horas monitoradas"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:187
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:194
|
||||
msgid ""
|
||||
"To record a *Timesheet* entry for time-tracker services, go to "
|
||||
":menuselection:`Helpdesk` and select the appropriate team for which these "
|
||||
"services apply."
|
||||
"To record a *Timesheet* entry for time-tracker services, go to the "
|
||||
":menuselection:`Helpdesk` app, and select the appropriate team for which "
|
||||
"these services apply."
|
||||
msgstr ""
|
||||
"Para registrar uma entrada de serviços monitorados por horas na *Planilha de"
|
||||
" horas*, acesse a :menuselection:`Central de Ajuda` e selecione a equipe a "
|
||||
"que se aplicam tais serviços."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:190
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:197
|
||||
msgid ""
|
||||
"If there is already an existing ticket for this issue, select it from the "
|
||||
"kanban view. This will open the ticket details form. If there is no existing"
|
||||
" ticket for this customer issue, click :guilabel:`New` to create a new "
|
||||
"ticket and enter the necessary customer information on the blank ticket "
|
||||
"details form."
|
||||
"Kanban view. This opens the ticket details form. If there is no existing "
|
||||
"ticket for this customer issue, click :guilabel:`New` to create a new ticket"
|
||||
" and enter the necessary customer information on the blank ticket details "
|
||||
"form."
|
||||
msgstr ""
|
||||
"Se já existir um chamado para esse problema, selecione-o na visualização "
|
||||
"Kanban. Isso abrirá o formulário de detalhes do chamado. Se não houver "
|
||||
"chamado existente para esse problema do cliente, clique em :guilabel:`Novo` "
|
||||
"para criar um novo chamado e insira as informações necessárias do cliente no"
|
||||
" formulário de detalhes do chamado."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:195
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:202
|
||||
msgid ""
|
||||
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Line`"
|
||||
"After selecting or creating a ticket, go to the :guilabel:`Sales Order Item`"
|
||||
" drop-down menu. Select the :abbr:`SO (sales order)` created in the previous"
|
||||
" step."
|
||||
msgstr ""
|
||||
"Após selecionar ou criar um chamado, vá para o menu suspenso "
|
||||
":guilabel:`Linhas do pedido de venda`. Selecione :abbr:`SO (pedido de "
|
||||
"venda)` criado na etapa anterior."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:199
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:206
|
||||
msgid "Track support hours on a ticket"
|
||||
msgstr "Monitorar horas de suporte em um chamado"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:201
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
|
||||
msgid ""
|
||||
"In order to create an invoice for a product based on timesheets, hours need "
|
||||
"to be tracked and recorded. At this point, the service is considered "
|
||||
@@ -1924,7 +1846,7 @@ msgstr ""
|
||||
"considerado *entregue*. Para registrar horas para esse serviço de suporte, "
|
||||
"clique na aba :guilabel:`Planilhas de horas` do chamado."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:205
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:212
|
||||
msgid ""
|
||||
"Click :guilabel:`Add a Line` to record a new entry. Select an "
|
||||
":guilabel:`Employee` from the drop-down menu, and record the time spent in "
|
||||
@@ -1934,7 +1856,7 @@ msgstr ""
|
||||
"Selecione um :guilabel:`Funcionário` do menu suspenso e registre as horas "
|
||||
"gastas na coluna :guilabel:`Horas gastas`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:208
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
|
||||
msgid ""
|
||||
"Repeat these steps as needed until all time spent on the issues has been "
|
||||
"recorded."
|
||||
@@ -1946,21 +1868,18 @@ msgstr ""
|
||||
msgid "View of the timesheets tab on a helpdesk ticket."
|
||||
msgstr "Visão da aba de planilhas de horas em um chamado da central de ajuda."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:215
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:222
|
||||
msgid "Create an invoice for hours tracked on a ticket"
|
||||
msgstr "Criar uma fatura para horas monitoradas em um chamado"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:217
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:224
|
||||
msgid ""
|
||||
"After the customer's issue has been solved, and it is determined no new "
|
||||
"timesheet entries will be made, an invoice can be created, and the customer "
|
||||
"can be billed."
|
||||
"timesheet entries need to be made, an invoice can be created, and the "
|
||||
"customer can be billed."
|
||||
msgstr ""
|
||||
"Após o problema do cliente ter sido resolvido e ser determinado que não "
|
||||
"haverá novas entradas na planilha de horas, uma fatura pode ser criada e o "
|
||||
"cliente pode ser cobrado."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:220
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:227
|
||||
msgid ""
|
||||
"To do this, return to the :abbr:`SO (sales order)` by clicking on the "
|
||||
":guilabel:`Sales Order` smart button at the top of the ticket."
|
||||
@@ -1968,7 +1887,7 @@ msgstr ""
|
||||
"Para fazer isso, volte ao :abbr:`SO (pedido de venda)` clicando no botão "
|
||||
"inteligente :guilabel:`Pedido de venda` na parte superior do chamado."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:223
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
|
||||
msgid ""
|
||||
"Before creating the invoice, confirm that the number in the "
|
||||
":guilabel:`Delivered` column matches the total number of :guilabel:`Hours "
|
||||
@@ -1982,31 +1901,27 @@ msgstr ""
|
||||
msgid "View of a sales order with emphasis on the delivered column."
|
||||
msgstr "Visão de um pedido de venda, com destaque para a coluna \"entregue\"."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:230
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:237
|
||||
msgid ""
|
||||
"Then, click :guilabel:`Create Invoice`. This will open a :guilabel:`Create "
|
||||
"Invoices` pop-up window. If no down payment will be collected, the "
|
||||
":guilabel:`Create Invoice` type can remain as :guilabel:`Regular Invoice`. "
|
||||
"If a down payment will be collected, choose between either :guilabel:`Down "
|
||||
"payment (percentage)` or :guilabel:`Down payment (fixed amount)`."
|
||||
"Then, click :guilabel:`Create Invoice`. This opens a :guilabel:`Create "
|
||||
"invoice(s)` pop-up window."
|
||||
msgstr ""
|
||||
"Em seguida, clique em :guilabel:`Criar fatura`. Isso abrirá uma janela pop-"
|
||||
"up :guilabel:`Criar faturas`. Se não será realizado pagamento de entrada, o "
|
||||
"tipo :guilabel:`Criar fatura` pode continuar como :guilabel:`Fatura "
|
||||
"regular`. Se houver pagamento de entrada, escolha entre :guilabel:`Entrada "
|
||||
"(porcentagem)` ou :guilabel:`Entrada (valor fixo)`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:236
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:239
|
||||
msgid ""
|
||||
"Use the :guilabel:`Timesheets Period` field if this invoice should only "
|
||||
"If no down payment is collected, the :guilabel:`Create Invoice` type can "
|
||||
"remain as :guilabel:`Regular Invoice`. If a down payment is collected, "
|
||||
"choose between either :guilabel:`Down payment (percentage)` or "
|
||||
":guilabel:`Down payment (fixed amount)`."
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
|
||||
msgid ""
|
||||
"Use the :guilabel:`Timesheets Period` field if this invoice should **only** "
|
||||
"include timesheets from a certain time period. If this field is left blank, "
|
||||
"*all* applicable timesheets that have not yet been invoiced will be "
|
||||
"**all** applicable timesheets that have not yet been invoiced will be "
|
||||
"included."
|
||||
msgstr ""
|
||||
"Use o campo :guilabel:`Período da planilha de horas` se essa fatura deve "
|
||||
"incluir somente planilhas de horas de um certo período de tempo. Se esse "
|
||||
"campo for deixado em branco, serão inclusas *todas* as planilhas de horas "
|
||||
"aplicáveis que ainda não foram faturadas."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst-1
|
||||
msgid "View of create invoices pop up showing timesheets period fields."
|
||||
@@ -2014,20 +1929,21 @@ msgstr ""
|
||||
"Visão do pop-up \"Criar faturas\" mostrando campos de período das planilhas "
|
||||
"de horas."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:244
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:252
|
||||
msgid ""
|
||||
"When the necessary information has been entered, click :guilabel:`Create "
|
||||
"Invoice`. The invoice can then be sent to the customer for payment."
|
||||
"Draft`. The invoice can then be reviewed, edited, and sent to the customer "
|
||||
"for payment."
|
||||
msgstr ""
|
||||
"Quando as informações necessárias tiverem sido inseridas, clique em "
|
||||
":guilabel:`Criar faturas`. A fatura pode então ser enviada para o cliente "
|
||||
"pagar."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:248
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:256
|
||||
msgid ""
|
||||
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
|
||||
":doc:`../../../inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/advanced/track_and_bill.rst:257
|
||||
msgid ":doc:`../../../sales/sales/invoicing/down_payment`"
|
||||
msgstr ""
|
||||
":doc:`/applications/inventory_and_mrp/inventory/product_management/product_replenishment/uom`"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview.rst:5
|
||||
#: ../../content/applications/services/timesheets/overview.rst:5
|
||||
@@ -2451,15 +2367,10 @@ msgstr ""
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:172
|
||||
msgid ""
|
||||
"SMS Text Messaging is an :doc:`In-App Purchase (IAP) "
|
||||
"<../../../general/in_app_purchase/>` service that requires prepaid credits "
|
||||
"to work. Refer to `SMS Pricing FAQ <https://iap-"
|
||||
"</applications/essentials/in_app_purchase/>` service that requires prepaid "
|
||||
"credits to work. Refer to `SMS Pricing FAQ <https://iap-"
|
||||
"services.odoo.com/iap/sms/pricing>`_ for additional information."
|
||||
msgstr ""
|
||||
"As mensagens de texto SMS são um serviço :doc:`In-App Purchase (IAP) "
|
||||
"<.../.../../general/in_app_purchase/>` que requer créditos pré-pagos para "
|
||||
"funcionar. Consulte as `Perguntas frequentes sobre preços de SMS "
|
||||
"<https://iap-services.odoo.com/iap/sms/pricing>`_ para obter informações "
|
||||
"adicionais."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:176
|
||||
msgid ""
|
||||
@@ -2496,8 +2407,9 @@ msgstr ""
|
||||
"Odoo"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:189
|
||||
msgid ":doc:`../../../general/email_communication/email_template`"
|
||||
msgstr ":doc:`../../../general/email_communication/email_template`"
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
|
||||
msgid ":doc:`/applications/general/companies/email_template`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:192
|
||||
msgid "Assign stages to a team"
|
||||
@@ -3607,10 +3519,6 @@ msgstr ""
|
||||
" :menuselection:`Central de Ajuda --> Relatórios --> Avaliações de "
|
||||
"clientes`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
|
||||
msgid ":doc:`/applications/general/email_communication/email_template`"
|
||||
msgstr ":doc:`/applications/general/email_communication/email_template`"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
|
||||
msgid "Publish ratings on the customer portal"
|
||||
msgstr "Publicar avaliações no portal do cliente"
|
||||
@@ -3665,6 +3573,7 @@ msgstr ""
|
||||
":guilabel:`Gerenciado por`, ele será direcionado a uma página com as "
|
||||
"avaliações da equipe nos últimos trinta dias."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
|
||||
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
|
||||
msgid "View of the ratings performance overview from the customer portal."
|
||||
msgstr "Visão da síntese do desempenho em avaliações pelo portal do cliente."
|
||||
@@ -3945,8 +3854,8 @@ msgstr ""
|
||||
"Se uma equipe da *Central de Ajuda* for denominada `Customer Care`, será "
|
||||
"criado um canal de *Chat ao Vivo* chamado `Customer Care`."
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:0
|
||||
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst-1
|
||||
msgid "View of the Kanban cards for the available Live Chat channels."
|
||||
msgstr ""
|
||||
"Visão dos cartões do Kanban para os canais do Chat ao Vivo disponíveis."
|
||||
@@ -5169,8 +5078,8 @@ msgstr ""
|
||||
"</applications/services/helpdesk/overview/receiving_tickets>`"
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/reports.rst:227
|
||||
msgid ":doc:`Odoo reporting </applications/general/reporting>`"
|
||||
msgstr ":doc:`Relatórios do Odoo </applications/general/reporting>`"
|
||||
msgid ":doc:`Odoo reporting </applications/essentials/reporting>`"
|
||||
msgstr ""
|
||||
|
||||
#: ../../content/applications/services/helpdesk/overview/sla.rst:3
|
||||
msgid "Service level agreements (SLA)"
|
||||
|
||||
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Reference in New Issue
Block a user