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[I18N] Update translation terms from Transifex

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Odoo Translation Bot
2023-05-07 00:40:42 +02:00
parent 15d8985d33
commit 04501597b5
104 changed files with 330944 additions and 155998 deletions
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locale/pt_BR/LC_MESSAGES/finance.po
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locale/pt_BR/LC_MESSAGES/inventory_and_mrp.po
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locale/pt_BR/LC_MESSAGES/marketing.po
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locale/pt_BR/LC_MESSAGES/productivity.po
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@@ -16,7 +16,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-04-13 05:55+0000\n"
"POT-Creation-Date: 2023-05-02 14:02+0000\n"
"PO-Revision-Date: 2022-10-04 12:54+0000\n"
"Last-Translator: Marcel Savegnago <marcel.savegnago@gmail.com>, 2023\n"
"Language-Team: Portuguese (Brazil) (https://app.transifex.com/odoo/teams/41243/pt_BR/)\n"
@@ -36,14 +36,14 @@ msgid "Calendar"
msgstr "Calendário"
#: ../../content/applications/productivity/calendar/google.rst:3
msgid "Google Calendar synchronization"
msgid "Synchronize Google calendar with Odoo"
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:5
msgid ""
"Synchronize Google Calendar with Odoo to see and manage meetings from both "
"platforms (updates go in both directions). This integration helps organize "
"your schedule so you never miss a meeting."
"schedules, so a meeting is never missed."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:9
@@ -59,51 +59,58 @@ msgid "Setup in Google"
msgstr "Configuração no Google"
#: ../../content/applications/productivity/calendar/google.rst:16
msgid "Enable Google Calendar API"
msgid "Select (or create) a project"
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:18
msgid ""
"Begin by creating a new Google API project and enabling the Google Calendar "
"API. Then, go to the `Google API Console "
"<https://console.developers.google.com>`_ and log into your Google account."
"Create a new Google API project and enable the Google Calendar API. First, "
"go to the `Google API Console <https://console.developers.google.com>`_ and "
"log into the Google account."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:22
msgid ""
"If this is your first time visiting this page, Google will prompt you to "
"enter a country and agree to the Terms of Service. Select a country from the"
" drop-down list and agree to the :abbr:`ToS (Terms of Service)`."
"If this is the first time visiting this page, Google will prompt the user to"
" enter a country and agree to the Terms of Service. Select a country from "
"the drop-down list and agree to the :abbr:`ToS (Terms of Service)`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:26
msgid ""
"Next, click :guilabel:`Select a project` and select or create an API project"
" to store credentials."
"Next, click :guilabel:`Select a project` and select (or create) an API "
"project to configure OAuth in, and store credentials. Click :guilabel:`New "
"Project`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst-1
msgid "Create a new API project to store credentials."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:33
#: ../../content/applications/productivity/calendar/google.rst:34
msgid ""
"Give the API Project a clear name like \"Odoo Sync\" so you can easily find "
"it."
"Give the API Project a clear name, like \"Odoo Sync\", so it can be easily "
"identified."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:35
#: ../../content/applications/productivity/calendar/google.rst:37
msgid "Enable Google calendar API"
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:39
msgid ""
"Then, open the API Project and click :guilabel:`Enable APIs and Services`."
"Now, click on :guilabel:`Enabled APIs and Services` in the left menu. Select"
" :guilabel:`Enabled APIs and Services` again if the :guilabel:`Search bar` "
"doesn't appear."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst-1
msgid "Enable APIs and Services on the API Project."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:41
#: ../../content/applications/productivity/calendar/google.rst:46
msgid ""
"After that, search for *Google Calendar API* using the search bar and select"
"After that, search for `Google Calendar API` using the search bar and select"
" :guilabel:`Google Calendar API` from the search results. Click "
":guilabel:`Enable`."
msgstr ""
@@ -112,63 +119,99 @@ msgstr ""
msgid "Enable the Google Calendar API."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:49
msgid "Create credentials"
#: ../../content/applications/productivity/calendar/google.rst:54
msgid "OAuth consent screen"
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:51
#: ../../content/applications/productivity/calendar/google.rst:56
msgid ""
"Now that you have created your API project and enabled the Google Calendar "
"API, you need to create credentials. Begin by clicking :guilabel:`Create "
"Credentials`. Google will then guide you through four steps to create your "
"API credentials."
"Now that the API project has been created, OAuth should be configured. To do"
" that, click on :guilabel:`OAuth consent` in the left menu and then select "
"the :guilabel:`User Type`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:55
#: ../../content/applications/productivity/calendar/google.rst:60
msgid ""
"In the first step, :guilabel:`Credential Type`, select the :guilabel:`Google"
" Calendar API` and :guilabel:`User Data` options. Then, click "
":guilabel:`Next`."
"*Personal* Gmail Accounts are only allowed to be **External** User Type, "
"which means Google may require an approval, or for *Scopes* to be added on. "
"However, using a *Google WorkSpace* account allows for **Internal** User "
"Type to be used."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst-1
msgid "Select Google Calendar API and User Data for the Credential Type."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:62
#: ../../content/applications/productivity/calendar/google.rst:64
msgid ""
"In the second step, :guilabel:`OAuth Consent Screen`, type *Odoo* in the "
":guilabel:`App name` field, select your email address for the "
":guilabel:`User support email` field, and type your email address for the "
":guilabel:`Developer contact information` section. Then, click "
":guilabel:`Save and Continue`."
"Note, as well, that while the API connection is in the *External* testing "
"mode, then no approval is necessary from Google. User limits in this testing"
" mode is set to 100 users."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:67
msgid ""
"Skip the third step, :guilabel:`Scopes`, by clicking :guilabel:`Save and "
"Continue`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:69
msgid ""
"In the last step, :guilabel:`OAuth Client ID`, select :guilabel:`Website "
"application` for the :guilabel:`Application Type` field and type *My Odoo "
"Database* for the :guilabel:`Name`."
"In the second step, :guilabel:`OAuth Consent Screen`, type `Odoo` in the "
":guilabel:`App name` field, select the email address for the :guilabel:`User"
" support email` field, and type the email address for the "
":guilabel:`Developer contact information` section. Then, click "
":guilabel:`Save and Continue`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:72
msgid ""
"Under the :guilabel:`Authorized JavaScript Origins` section, click "
":guilabel:`+ Add URI` and type your company's Odoo URL address."
"Skip the third step, :menuselection:`Scopes`, by clicking :guilabel:`Save "
"and Continue`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:75
#: ../../content/applications/productivity/calendar/google.rst:74
msgid ""
"Next, if continuing in testing mode (External), add the email addresses "
"being configured under the :guilabel:`Test users` step, by clicking on "
":guilabel:`Add Users`, and then the :guilabel:`Save and Continue` button. A "
"summary of the app registration appears."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:78
msgid ""
"Finally, scroll to the bottom, and click on :guilabel:`Back to Dashboard`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:80
msgid ""
"Now, the OAuth consent has been configured, and it's time to create "
"credentials."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:83
msgid "Create credentials"
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:85
msgid ""
"The *Client ID* and the *Client Secret* are both needed to connect Google "
"Calendar to Odoo. This is the last step in the Google console. Begin by "
"clicking :guilabel:`Credentials` in the left menu. Then, click "
":guilabel:`Create Credentials`, and select :guilabel:`OAuth client ID`, "
"Google will open a guide to create credentials."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:90
msgid ""
"Under :menuselection:`Create OAuth Client ID`, select :guilabel:`Website "
"application` for the :guilabel:`Application Type` field, and type `My Odoo "
"Database` for the :guilabel:`Name`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:93
msgid ""
"Under the :guilabel:`Authorized JavaScript Origins` section, click "
":guilabel:`+ Add URI` and type the company's Odoo full :abbr:`URL (Uniform "
"Resource Locator)` address."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:95
msgid ""
"Under the :guilabel:`Authorized redirect URIs` section, click :guilabel:`+ "
"Add URI` and type your company's Odoo URL address followed by "
"*/google_account/authentication*. Finally, click :guilabel:`Create` and "
":guilabel:`Done`."
"Add URI` and type the company's Odoo :abbr:`URL (Uniform Resource Locator)` "
"address followed by `/google_account/authentication`. Finally, click "
":guilabel:`Create`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst-1
@@ -176,62 +219,42 @@ msgid ""
"Add the authorized JavaScript origins and the authorized redirect URIs."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:83
#: ../../content/applications/productivity/calendar/google.rst:103
msgid ""
"After successfully creating a new API project, enabling the Google Calendar "
"API, and generating the Google Calendar API credentials, you should now have"
" a Client ID and Client Secret."
"A :guilabel:`Client ID` and :guilabel:`Client Secret` will appear, copy "
"these to a notepad."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:87
msgid "Client ID & Client Secret"
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:89
msgid ""
"The **Client ID** and the **Client Secret** are both needed to connect "
"Google Calendar to Odoo. Find the Client ID and the Client Secret by opening"
" the Google Cloud Platform navigation menu and going to :menuselection:`API "
"& Services --> Credentials --> OAuth 2.0 Client IDs`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:93
msgid ""
"Next, locate the credentials you just created for the Google Calendar API. "
"Then, click on :guilabel:`Edit OAuth Client` (the pencil icon). The page "
"will redirect to the edit page, where you can view the Client ID and the "
"Client Secret."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst-1
msgid "Click Edit OAuth Client to view the credential details."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:102
#: ../../content/applications/productivity/calendar/google.rst:106
msgid "Setup in Odoo"
msgstr "Configuração em Odoo"
#: ../../content/applications/productivity/calendar/google.rst:104
#: ../../content/applications/productivity/calendar/google.rst:108
msgid ""
"Once the Client ID and the Client Secret are located, open the Odoo database"
" and go to :menuselection:`Settings --> General Settings --> Integrations "
"--> Google Calendar`. Check the box next to :guilabel:`Google Calendar`."
"Once the *Client ID* and the *Client Secret* are located, open the Odoo "
"database and go to :menuselection:`Settings --> General Settings --> "
"Integrations --> Google Calendar`. Check the box next to :guilabel:`Google "
"Calendar`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst-1
msgid "The Google Calendar checkbox in General Settings."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:112
#: ../../content/applications/productivity/calendar/google.rst:116
msgid ""
"Next, copy and paste the Client ID and the Client Secret from the Google "
"Calendar API Credentials page into their respective fields below the "
"Next, copy and paste the *Client ID* and the *Client Secret* from the Google"
" Calendar API credentials page into their respective fields below the "
":guilabel:`Google Calendar` checkbox. Then, click :guilabel:`Save`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:116
#: ../../content/applications/productivity/calendar/google.rst:121
msgid "Sync calendar in Odoo"
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:123
msgid ""
"Finally, open the Calendar module in Odoo and click on the "
"Finally, open the :menuselection:`Calendar` app in Odoo and click on the "
":guilabel:`Google` sync button to sync Google Calendar with Odoo."
msgstr ""
@@ -241,23 +264,63 @@ msgid ""
"Odoo."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:124
#: ../../content/applications/productivity/calendar/google.rst:131
msgid ""
"The first time you sync your Google Calendar with Odoo, the page will "
"redirect to your Google Account. Click :guilabel:`OK` and :guilabel:`Allow` "
"to authorize Odoo to access Google Calendar."
"When syncing Google Calendar with Odoo for the first time, the page will "
"redirect to the Google Account. From there, select the :guilabel:`Email "
"Account` that should have access, then select :guilabel:`Continue` (should "
"the app be unverifed), and finally select :guilabel:`Continue` (to give "
"permission for the transfer of data)`."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst-1
msgid "Give Odoo permission to access Google Calendar."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:131
#: ../../content/applications/productivity/calendar/google.rst:140
msgid "Now, Odoo Calendar is successfully synced with Google Calendar!"
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst-1
msgid "Successfully sync between Odoo and Google Calendar."
#: ../../content/applications/productivity/calendar/google.rst:143
msgid ""
"Odoo highly recommends testing the Google calendar synchronization on a test"
" database and a test email address (that is not used for any other purpose) "
"before attempting to sync the desired Google Calendar with the user's "
"production database."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:147
msgid "Once a user synchronizes their Google calendar with the Odoo calendar:"
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:149
msgid ""
"Creating an event in Odoo causes Google to send an invitation to all event "
"attendees."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:150
msgid ""
"Deleting an event in Odoo causes Google to send a cancellation to all event "
"attendees."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:151
msgid ""
"Adding a contact to an event causes Google to send an invitation to all "
"event attendees."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:152
msgid ""
"Removing a contact from an event causes Google to send a cancellation to all"
" event attendees."
msgstr ""
#: ../../content/applications/productivity/calendar/google.rst:154
msgid ""
"Events can be created in Google Calendar without sending a notification by "
"selecting :guilabel:`Don't Send` when prompted to send invitation emails."
msgstr ""
#: ../../content/applications/productivity/calendar/outlook.rst:3
@@ -1964,11 +2027,8 @@ msgstr ""
msgid ""
"**Payment terminal**: The connection process depends on the terminal, please"
" refer to the :doc:`payment terminals documentation "
"</applications/sales/point_of_sale/payment>`."
"</applications/sales/point_of_sale/payment_methods>`."
msgstr ""
"** Terminal de pagamento***: O processo de conexão depende do terminal, "
"consulte a documentação :doc:`documentação dos terminais de pagamento "
"</aplicações/vendas/ponto_de_venda/pagamento>`."
#: ../../content/applications/productivity/iot/config/pos.rst:59
msgid ""
locale/pt_BR/LC_MESSAGES/sales.po
+1719 -1639
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locale/pt_BR/LC_MESSAGES/services.po
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@@ -14,7 +14,7 @@ msgid ""
msgstr ""
"Project-Id-Version: Odoo 16.0\n"
"Report-Msgid-Bugs-To: \n"
"POT-Creation-Date: 2023-04-13 05:55+0000\n"
"POT-Creation-Date: 2023-05-02 14:02+0000\n"
"PO-Revision-Date: 2022-10-04 12:54+0000\n"
"Last-Translator: Martin Trigaux, 2023\n"
"Language-Team: Portuguese (Brazil) (https://app.transifex.com/odoo/teams/41243/pt_BR/)\n"
@@ -28,11 +28,11 @@ msgstr ""
msgid "Services"
msgstr "Serviços"
#: ../../content/applications/services/fsm.rst:8
#: ../../content/applications/services/field_service.rst:8
msgid "Field Service"
msgstr "Serviço de Campo"
#: ../../content/applications/services/fsm.rst:11
#: ../../content/applications/services/field_service.rst:11
msgid ""
"`Odoo Tutorials: Field Service <https://www.odoo.com/slides/field-"
"service-49>`_"
@@ -40,138 +40,109 @@ msgstr ""
"Tutoriais 'Odoo': Serviço de campo <https://www.odoo.com/slides/field-"
"service-49>`_"
#: ../../content/applications/services/fsm/default_warehouse.rst:3
#: ../../content/applications/services/field_service/default_warehouse.rst:3
msgid "User default warehouse"
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:5
#: ../../content/applications/services/field_service/default_warehouse.rst:5
msgid ""
"Setting up a **default warehouse** can be useful for field technicians who "
"keep a supply in their van or those who always resupply from the same "
"warehouse."
"warehouse. It also allows field workers to switch between warehouses from "
"their profiles."
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:8
#: ../../content/applications/services/field_service/default_warehouse.rst:9
msgid ""
"Products in sales orders created during field interventions are always "
"pulled from the same warehouse, keeping the inventory accurate with the "
"default warehouse feature."
"pulled from the default warehouse, keeping the inventory accurate."
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:12
#: ../../content/applications/services/field_service/default_warehouse.rst:13
msgid ":doc:`../../inventory_and_mrp/inventory`"
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:15
#: ../../content/applications/services/field_service/default_warehouse.rst:16
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/reinvoice_from_project.rst:13
#: ../../content/applications/services/project/project_management.rst:17
msgid "Configuration"
msgstr "Configuração"
#: ../../content/applications/services/fsm/default_warehouse.rst:17
#: ../../content/applications/services/field_service/default_warehouse.rst:18
msgid ""
"To set up a user default warehouse, the :doc:`storage locations "
"<../../inventory_and_mrp/inventory/management/warehouses/warehouses_locations>`"
" and :ref:`multi-step routes <use-routes/routes-rules>` features need to be "
"activated. It is also necessary to have more than one warehouse in your "
"database."
" feature needs to be activated in the **Inventory** app. It is also "
"necessary to have more than one warehouse in your database."
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:23
#: ../../content/applications/services/field_service/default_warehouse.rst:23
msgid ""
"You can either set it up :ref:`for your profile <default-warehouse/my-"
"profile>`, or :ref:`for all users <default-warehouse/all-users>`."
msgstr ""
#: ../../content/applications/services/field_service/default_warehouse.rst:27
msgid ""
":doc:`../../inventory_and_mrp/inventory/management/warehouses/warehouses_locations`"
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:24
msgid ":doc:`../../inventory_and_mrp/inventory/routes/concepts/use_routes`"
#: ../../content/applications/services/field_service/default_warehouse.rst:32
msgid "For your profile"
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:27
msgid "User account"
#: ../../content/applications/services/field_service/default_warehouse.rst:34
msgid ""
"To set up a default warehouse for yourself, click your **profile icon** in "
"the upper right corner of the screen, then, go to :menuselection:`My Profile"
" --> Preferences --> Default Warehouse`. Select the default warehouse from "
"the drop-down menu."
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:29
#: ../../content/applications/services/field_service/default_warehouse.rst:41
msgid "For all users"
msgstr ""
#: ../../content/applications/services/field_service/default_warehouse.rst:43
msgid ""
"To set up a default warehouse for a specific user, go to "
":menuselection:`Settings --> Users --> Manage users`, open a user, then go "
"to the :guilabel:`Preferences` tab, scroll down to :guilabel:`Inventory`, "
":menuselection:`Settings --> Users --> Manage users`, select a user, then go"
" to the :guilabel:`Preferences` tab. Scroll down to :guilabel:`Inventory`, "
"and select the default warehouse from the drop-down menu."
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst-1
#: ../../content/applications/services/field_service/default_warehouse.rst-1
msgid "Selection of a default warehouse on a user profile."
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:37
msgid "Default warehouse in field service tasks"
#: ../../content/applications/services/field_service/default_warehouse.rst:51
msgid "Use in field service tasks"
msgstr ""
#: ../../content/applications/services/fsm/default_warehouse.rst:39
#: ../../content/applications/services/field_service/default_warehouse.rst:53
msgid ""
"Once a default warehouse has been configured for a user, the materials used "
"for a sales order linked to a Field Service task are pulled from that "
"specific warehouse. In the sales order, go to the :guilabel:`Other Info` "
"tab, then scroll down to :guilabel:`Delivery`. The default warehouse is "
"applied correctly."
"for a sales order related to a Field Service task are pulled from that "
"specific warehouse. Open the related sales order, go to the :guilabel:`Other"
" Info` tab, then scroll down to :guilabel:`Delivery`. The default warehouse "
"is applied correctly."
msgstr ""
#: ../../content/applications/services/fsm/helpdesk.rst:5
#: ../../content/applications/services/helpdesk.rst:8
msgid "Helpdesk"
msgstr "Central de Ajuda"
#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:3
msgid "Plan onsite interventions from helpdesk tickets"
msgstr "Planejar intervenções no local a partir de bilhetes do helpdesk"
#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:5
#: ../../content/applications/services/field_service/default_warehouse.rst:58
msgid ""
"The integration with the Helpdesk app lets your helpdesk team manage "
"intervention requests directly. Planning field service tasks from tickets "
"speeds up your processes."
msgstr ""
"A integração com o aplicativo Helpdesk permite que sua equipe de helpdesk "
"gerencie diretamente os pedidos de intervenção. O planejamento de tarefas de"
" serviço de campo a partir de tickets agiliza seus processos."
#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:9
msgid "Configure the helpdesk team"
msgstr "Configurar a equipe do helpdesk"
#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:11
msgid ""
"Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams`. Select"
" a team and enable *Onsite Interventions*."
msgstr ""
"Ir para :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams'. "
"Selecione uma equipe e ative *Intervenções no local*."
#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst-1
msgid "Onsite interventions setting in Odoo Helpdesk"
"Once the Field Service task is marked as done, the stock of the default "
"warehouse is automatically updated."
msgstr ""
#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst:18
msgid ""
"The helpdesk tickets of the team now display the *Plan Intervention* button."
" Click on it to create a new task under your field service project."
msgstr ""
"Os bilhetes do helpdesk da equipe agora exibem o botão *Plan Intervention*. "
"Clique sobre ele para criar uma nova tarefa sob seu projeto de serviço de "
"campo."
#: ../../content/applications/services/fsm/helpdesk/plan_onsite.rst-1
msgid "Plan intervention from helpdesk ticket in Odoo Helpdesk"
#: ../../content/applications/services/field_service/onsite_interventions.rst:3
msgid "Onsite interventions planning"
msgstr ""
#: ../../content/applications/services/fsm/sales.rst:5
msgid "Sales"
msgstr "Vendas"
#: ../../content/applications/services/field_service/onsite_interventions.rst:6
msgid "From a sales order"
msgstr ""
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:3
msgid "Create onsite interventions from sales orders"
msgstr "Criar intervenções no local a partir de pedidos de venda"
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:5
#: ../../content/applications/services/field_service/onsite_interventions.rst:8
msgid ""
"Allowing your sales team to open onsite interventions creates a seamless "
"experience for your customers. They can receive a quotation they first have "
@@ -181,11 +152,7 @@ msgstr ""
"experiência perfeita para seus clientes. Eles podem receber uma cotação que "
"primeiro têm que aprovar antes mesmo de começar o trabalho."
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:9
msgid "Configure a product"
msgstr "Configurar um produto"
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:11
#: ../../content/applications/services/field_service/onsite_interventions.rst:11
msgid ""
"Go to :menuselection:`Field Service --> Configuration --> Products` and "
"create or edit a product."
@@ -193,57 +160,89 @@ msgstr ""
"Ir para :menuselection:`Field Service --> Configuration --> Products` e "
"criar ou editar um produto."
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:13
#: ../../content/applications/services/field_service/onsite_interventions.rst:13
msgid ""
"Under the *General Information* tab, select *Service* as *Product Type*."
"Under the :guilabel:`General Information` tab, select :guilabel:`Service` as"
" :guilabel:`Product Type`."
msgstr ""
"Na guia *Informações gerais*, selecione *Serviço* como *Tipo de produto*."
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:14
#: ../../content/applications/services/field_service/onsite_interventions.rst:15
msgid ""
"Under the *Sales* tab, select *Timesheets on tasks* as *Service Invoicing "
"Policy*."
"Under the :guilabel:`Sales` tab, select :guilabel:`Timesheets on tasks` as "
":guilabel:`Service Invoicing Policy`."
msgstr ""
"Na guia *Vendas*, selecione *Fichas de horas sobre tarefas* como *Política "
"de faturamento de serviços*."
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:15
msgid "Select *Create a task in an existing project* as *Service Tracking*."
msgstr ""
"Selecione *Criar uma tarefa em um projeto existente* como *Rastreamento de "
"serviço*."
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:16
msgid "Select your *Project*."
msgstr "Selecione seu *Projeto*."
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:17
#: ../../content/applications/services/field_service/onsite_interventions.rst:17
msgid ""
"If you use them, select your *Worksheet Template* and then click on *Save*."
"Select :guilabel:`Create a task in an existing project` as "
":guilabel:`Service Tracking`."
msgstr ""
"Se você utilizá-los, selecione seu *Modelo de folha de trabalho* e depois "
"clique em *Salvar*."
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst-1
#: ../../content/applications/services/field_service/onsite_interventions.rst:18
msgid "Select your :guilabel:`Project`."
msgstr ""
#: ../../content/applications/services/field_service/onsite_interventions.rst:19
msgid "If you use them, select your :guilabel:`Worksheet Template`, and save."
msgstr ""
#: ../../content/applications/services/field_service/onsite_interventions.rst-1
msgid ""
"Product configuration to create tasks from sales orders in Odoo Field "
"Service"
msgstr ""
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst:23
#: ../../content/applications/services/field_service/onsite_interventions.rst:25
msgid ""
"From the *Sales* app, create a quotation with the product and confirm it. A "
"task is automatically set up under your Field Service project. It is "
"directly accessible from the sales order."
"From the :doc:`Sales <../../sales/sales>` app, create a quotation with the "
"product and confirm it. A task is automatically set up under your Field "
"Service project. It is directly accessible from the sales order."
msgstr ""
"A partir do aplicativo *Vendas*, crie um orçamento com o produto e "
"confirme-o. Uma tarefa é configurada automaticamente sob seu projeto de "
"Serviço de Campo. Ela é diretamente acessível a partir do pedido de venda."
#: ../../content/applications/services/fsm/sales/onsite_tasks_from_sales_orders.rst-1
#: ../../content/applications/services/field_service/onsite_interventions.rst-1
msgid "Field Service task on a sales order in Odoo Sales"
msgstr ""
#: ../../content/applications/services/field_service/onsite_interventions.rst:34
msgid "From helpdesk tickets"
msgstr ""
#: ../../content/applications/services/field_service/onsite_interventions.rst:36
msgid ""
"The integration with the :doc:`Helpdesk <../helpdesk>` app lets your "
"helpdesk team manage intervention requests directly. Planning field service "
"tasks from tickets speeds up your processes."
msgstr ""
#: ../../content/applications/services/field_service/onsite_interventions.rst:40
msgid "Configure the helpdesk team"
msgstr "Configurar a equipe do helpdesk"
#: ../../content/applications/services/field_service/onsite_interventions.rst:42
msgid ""
"Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams`. Select"
" a team and enable :guilabel:`Onsite Interventions`."
msgstr ""
#: ../../content/applications/services/field_service/onsite_interventions.rst-1
msgid "Onsite interventions settings in Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/field_service/onsite_interventions.rst:49
msgid ""
"The helpdesk tickets of the team now display the :guilabel:`Plan "
"Intervention` button. Click on it to create a new task under your field "
"service project."
msgstr ""
#: ../../content/applications/services/field_service/onsite_interventions.rst-1
msgid "Plan intervention from helpdesk tickets in Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk.rst:8
msgid "Helpdesk"
msgstr "Central de Ajuda"
#: ../../content/applications/services/helpdesk.rst:11
msgid "`Odoo Tutorials: Helpdesk <https://www.odoo.com/slides/helpdesk-51>`_"
msgstr ""
@@ -607,7 +606,6 @@ msgstr ""
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:14
#: ../../content/applications/services/helpdesk/overview/forum_and_elearning.rst:52
#: ../../content/applications/services/helpdesk/overview/ratings.rst:10
#: ../../content/applications/services/helpdesk/timesheet_and_invoice/invoice_time.rst:11
msgid "Set up"
msgstr "Configurar"
@@ -978,6 +976,7 @@ msgid "View of an SMS template setup page in Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/getting_started.rst:137
#: ../../content/applications/services/helpdesk/overview/ratings.rst:60
msgid ":doc:`/applications/general/email_communication/email_template`"
msgstr ""
@@ -1027,97 +1026,195 @@ msgid ""
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:3
msgid "Ratings"
msgstr "Avaliações"
msgid "Customer ratings"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:5
msgid ""
"Allow customers to rate their experience with your helpdesk teams to "
"strengthen your credibility and gain their trust. Reviews can also influence"
" a customer’s decision and open space for feedback that can help you improve"
" the quality of your services."
"Asking customers to rate the support they received from a *Helpdesk* team "
"provides an opportunity to gauge team performance and track customer "
"satisfaction. Ratings can be published to the portal, providing customers "
"with a general overview of the team's performance."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:10
msgid "Enable customer ratings on a Helpdesk team"
msgstr ""
"Permita que os clientes avaliem sua experiência com suas equipes de helpdesk"
" para fortalecer sua credibilidade e ganhar sua confiança. As revisões "
"também podem influenciar a decisão do cliente e abrir espaço para feedback "
"que pode ajudá-lo a melhorar a qualidade de seus serviços."
#: ../../content/applications/services/helpdesk/overview/ratings.rst:12
msgid ""
"Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and "
"enable *Ratings on tickets*. The feature automatically adds a default email "
"template on the non-folded *closing stage(s)* of that team."
"To enable *customer ratings* on a helpdesk team by going to "
":menuselection:`Helpdesk --> Configuration --> Teams`. Select a team from "
"the list and navigate to the settings page. Scroll to the "
":guilabel:`Performance` section, and check the box for :guilabel:`Customer "
"Ratings`."
msgstr ""
"Ir para :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` e "
"habilitar *Ratings on tickets*. O recurso adiciona automaticamente um modelo"
" de e-mail padrão na(s) fase(s) não dobrada(s)* do fechamento dessa equipe."
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid ""
"Overview of the settings page of a helpdesk team emphasizing the rating on ticket feature\n"
"in Odoo Helpdesk"
"in Odoo Helpdesk."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:21
msgid ""
"To edit the email template and the stage(s) set as the closing ones, go to "
"the Kanban view of your helpdesk team and click on *Settings*, then on *Edit"
" Stage*."
#: ../../content/applications/services/helpdesk/overview/ratings.rst:22
msgid "Set a ratings request email template on a stage"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:24
msgid ""
"To automatically request ratings from customers once their tickets have "
"closed, an email template should be added to the appropriate stage."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:27
msgid ""
"Once the :guilabel:`Customer Ratings` setting has been enabled on the team's"
" settings page, (see above) click the :guilabel:`Set an Email Template on "
"Stages` link. Select a stage from the list, or click :guilabel:`New` to "
"create a new stage."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:32
msgid ""
"Customers should only be asked to rate tickets once an issue has been "
"resolved and their ticket is closed. Therefore, a *ratings request* email "
"should only be added to a stage that is **folded** in the kanban, as tickets"
" in a *folded stage* are considered closed."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:36
msgid ""
"On the stage's settings page, select `Helpdesk: Ticket Rating Request` in "
"the :guilabel:`Email Template` field. This template has been pre-configured "
"with ratings customers can use to provide feedback. To view the template, "
"click the arrow button to the right of the field."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:40
msgid ""
"Once the template has been added to the stage, it will automatically send a "
"message when a ticket is moved to that stage. Customers will be asked to "
"rate the support they received with colored icons."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:43
msgid "*Green smiling face* - Satisfied"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:44
msgid "*Yellow neutral face* - Okay"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:45
msgid "*Red frowning face* - Dissatisfied"
msgstr ""
"Para editar o modelo de e-mail e o(s) palco(s) definido(s) como o "
"fechamento, vá para a visualização Kanban de sua equipe de helpdesk e clique"
" em *Configurações*, depois em *Editar Estágio*."
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid ""
"Overview of a helpdesk team kanban view emphasizing the menu edit stage in "
"Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:28
msgid ""
"Now, once a ticket reaches the stage(s) designated as the *Closing Stage*, "
"an email is sent to the customer."
msgstr ""
"Agora, quando um bilhete chega ao(s) palco(s) designado(s) como *Closing "
"Stage*, um e-mail é enviado para o cliente."
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid ""
"View of a standard helpdesk customer review email template for Odoo Helpdesk"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:35
msgid ""
"Ratings can be seen on the chatter of each ticket, under the *See Customer "
"Satisfaction* link on the main dashboard, and through *Reporting*."
msgstr ""
"As classificações podem ser vistas na tagarelice de cada bilhete, no link "
"*See Customer Satisfaction* no painel principal, e através de *Reporting*."
#: ../../content/applications/services/helpdesk/overview/ratings.rst:39
msgid "Ratings visible on the customer portal"
msgstr "Classificações visíveis no portal do cliente"
#: ../../content/applications/services/helpdesk/overview/ratings.rst:41
msgid ""
"Go to :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` and "
"enable *Display Rating on Customer Portal*. Now, by clicking on the helpdesk"
" team’s name on their ticket, customers can see its ratings."
msgstr ""
"Ir para :menuselection:`Helpdesk --> Configuration --> Helpdesk Teams` e "
"ativar *Display Rating no Portal do Cliente*. Agora, ao clicar no nome da "
"equipe do helpdesk em seu ticket, os clientes podem ver suas classificações."
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid ""
"View of the helpdesk ticket from a user’s portal emphasizing the link to the helpdesk team\n"
"in Odoo Helpdesk"
"View of a standard helpdesk customer review email template for Odoo "
"Helpdesk."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:51
msgid ":doc:`../advanced/close_tickets`"
msgstr "doc:`.../advanced/close_tickets`"
msgid ""
"After selecting a rating, customers are taken to a webpage where they can "
"provide specific written feedback to support their rating. Once a rating is "
"submitted, it is added to the chatter on the ticket."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:56
msgid ""
"Customer ratings can also be viewed through the :guilabel:`Customer Ratings`"
" report. To view this report, go to :menuselection:`Helpdesk --> Reporting "
"--> Customer Ratings`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:63
msgid "Publish ratings on the customer portal"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:65
msgid ""
"After enabling the :guilabel:`Customer Ratings` setting, an option to "
"publish ratings on the team's website appears. Enabling this setting "
"provides portal users with an overview of the ratings the team has received "
"over the last thirty days. Specific written feedback will not be included; "
"only statistics of the team's performance will be visible."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:71
msgid ""
"In order to display ratings on the customer portal, a team has to have their"
" visibility setting set to :guilabel:`Invited portal users and all internal "
"users`. This setting is found on the team's settings page under "
":guilabel:`Visibility`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:75
msgid ""
"Next, to publish the ratings, go to :menuselection:`Helpdesk --> "
"Configuration --> Teams` and select a team. Scroll to "
":guilabel:`Performance` and enable :guilabel:`Publish this team's ratings on"
" your website`."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:79
msgid ""
"To view the ratings for a team, a customer will log into the portal and "
"navigate to one of their tickets. After clicking on the team name in the "
":guilabel:`Managed By` field, they will be directed to a page with the "
"team's ratings over the past thirty days."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst-1
msgid "View of the ratings performance overview from the customer portal."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:88
msgid "Manually hide individual ratings"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:90
msgid ""
"Individual ratings can be manually hidden from the portal. This allows for "
"specific ratings to be kept out of the performance metrics that are shown to"
" customers."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:93
msgid ""
"To make a rating visible only to internal users, navigate to the page for a "
"rating. This can be done in one of the following ways:"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:96
msgid ""
"Go to :menuselection:`Helpdesk --> Reporting --> Customer Ratings` and click"
" on one of the kanban cards for an individual rating."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:98
msgid ""
"Navigate to :menuselection:`Helpdesk --> Tickets --> All Tickets` and remove"
" the :guilabel:`Open` filter from the search bar. Then filter by "
":guilabel:`Satisfied`, :guilabel:`Okay` and/or :guilabel:`Dissatisfied`. "
"Select a ticket from the results. Click the :guilabel:`Rating` smart button."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:103
msgid ""
"Once on the rating details page, check the :guilabel:`Visible Internally "
"Only` box."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:110
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:291
msgid ":doc:`/applications/services/helpdesk/advanced/close_tickets`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/ratings.rst:111
msgid ":doc:`/applications/services/helpdesk/overview/reports`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:3
msgid "Start receiving tickets"
@@ -1660,10 +1757,6 @@ msgid ""
"Level Agreement)` deadline."
msgstr ""
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:291
msgid ":doc:`/applications/services/helpdesk/advanced/close_tickets`"
msgstr ""
#: ../../content/applications/services/helpdesk/overview/receiving_tickets.rst:292
msgid ":doc:`/applications/general/email_communication/email_servers`"
msgstr ""