content/applications/services/helpdesk/overview.rst

:nosearch:

========
Overview
========

.. toctree::
   :titlesonly:

   overview/receiving_tickets
   overview/help_center
   overview/sla
   overview/reports
   overview/ratings
[MERGE] Forward-port of branch 12.0 to 13.0 2021-06-09 11:58:07 +02:00			`:nosearch:`

[IMP] helpdesk: improvement of toctree 2020-02-18 11:23:06 +01:00			`========`
			`Overview`
			`========`

			`.. toctree::`
			`:titlesonly:`

[FIX] helpdesk: fixed toctree overview.rst (#658 ) 2020-04-30 15:16:22 +02:00			`overview/receiving_tickets`
[IMP] helpdesk: update help center documentation 2023-03-22 15:31:56 +00:00			`overview/help_center`
[MOV] helpdesk: move getting started, reorg toctree 2024-05-22 12:58:21 -04:00			`overview/sla`
			`overview/reports`
[ADD] helpdesk: documentation about elearning/forum/rating features (#673 ) 2020-06-11 17:36:10 +02:00			`overview/ratings`