msgid "Odoo offers a :ref:`free custom domain name <domain-name/odoo-register>` to all Odoo Online databases for one year. Visitors can then access your website with an address such as ``www.example.com`` rather than the default ``example.odoo.com``."
msgid "When customers click on the :guilabel:`Add to Cart` button, the product is added to their cart, and customers remain **by default** on the product's page. However, customers can either immediately be **redirected** to their cart, or given the choice on what to do through a **dialog box**."
msgid "To change the default behavior, go to :menuselection:`Website --> Configuration --> Settings`. Under the :guilabel:`Shop - Checkout Process` section, look for :guilabel:`Add to Cart` and select one of the options."
msgid "Hiding the :guilabel:`Add to Cart` button is often used by B2B eCommerces that need to restrict purchases only to :ref:`customers with an account <checkout-sign>`, but still want to display an online product catalog for those without."
msgid "To do so, go to :menuselection:`Website --> Configuration --> Settings --> Shop - Products` and tick :guilabel:`Prevent Sale of Zero Priced Product`. This creates a new :guilabel:`Button url` field where you can enter the **redirect URL** to be used. Then, set the price of the product to `0.00` either from the **product's template**, or from a :doc:`pricelist <../../../sales/sales/products_prices/prices/pricing>`."
msgid "The 'Contact Us' button and '*Not Available For Sale*' text can both be modified using the **website builder** on the product's page (:menuselection:`Edit --> Customize`) by clicking on them."
msgid "You can also create a customizable 'Add to Cart' button and link it to a specific product. The **customized button** can be added on any page of the website as an **inner content** building block, and is an *additional* button to the regular :guilabel:`Add to Cart` button."
msgid "To add it, go on the :guilabel:`Shop` page of your choice, click :menuselection:`Edit --> Blocks` and place the building block. Once placed, you have the following options:"
msgid "You can enable the 'Buy Now' button to instantly take the customer to **checkout** instead of adding the product to the cart. The :guilabel:`Buy Now` button is an *additional* button and does not replace the :guilabel:`Add to Cart` button. To enable it, go to :menuselection:`Website --> Configuration --> Settings --> Shop - Checkout Process` and tick :guilabel:`Buy Now`."
msgid "Customers have the possibility to **re-order** items from **previous sales orders** on the customer portal. To do so, go to :menuselection:`Website --> Configuration --> Settings --> Shop - Checkout Process` and enable :guilabel:`Re-order From Portal`. Customers can find the :guilabel:`Order Again` button on their **sales order** from the **customer portal**."
msgid "You can customize the **checkout steps**, add more content using the **website builder**, and enable additional features such as **express checkout** and **sign in/up at checkout**."
msgid "You can use **building blocks** to add content at any step of the checkout process. To do so, from any **checkout page**, go to :menuselection:`Edit --> Blocks`, and drag and drop **building blocks** to the page."
msgid "If you have enabled :guilabel:`Discounts, Loyalty, & Gift Card` in the settings (:menuselection:`Website --> Configuration --> Settings --> Shop - Products`), you can enable the :guilabel:`Promo Code` field (:menuselection:`Edit --> Customize`) from any checkout page. Customers can then redeem gift cards and promotional codes at the :guilabel:`Review Order` step."
msgid "Optional :guilabel:`TIN/VAT` and :guilabel:`Company Name` fields can be added to the :guilabel:`Billing Address` form for B2B customers, at the :guilabel:`Address` step. To add the fields, go to :menuselection:`Edit --> Customize` from any checkout page, and enable :guilabel:`Show B2B fields`."
msgid "You can request :guilabel:`Extra Info` from the customer by adding an :guilabel:`Extra Info` step between the :guilabel:`Address` and :guilabel:`Confirm Order` steps. To do so, go to :menuselection:`Edit --> Customize` from any checkout page, and enable :guilabel:`Extra Step Option`."
msgid "The :guilabel:`Extra Info` step is an online form linked to the quotation or sales order of the customer. The information added during that step can be found on the quotation or sales order of the customer from the back end, in the **Sales** app."
msgid "When enabled, you can remove, add, and modify fields of the form by clicking on :guilabel:`Edit` in the top-right corner, and then clicking on any of the form's fields. All customization options, as well as the :guilabel:`+ Field` button to add new fields, are available at the bottom of the :guilabel:`Customize` menu under the :guilabel:`Field` section."
msgid "You can ask customers to agree to the :guilabel:`Terms & Conditions` in order to confirm their order by enabling :guilabel:`Accept Terms & Conditions` under :menuselection:`Edit --> Customize` on any checkout page."
msgid "You can enable a :guilabel:`Buy Now` button on products' pages which instantly takes the customer to the :guilabel:`Confirm Order` checkout page, instead of adding the product to the cart. To do so, go to :menuselection:`Website --> Configuration --> Settings --> Shop - Checkout Process section` and tick :guilabel:`Buy Now`. Alternatively, the :guilabel:`Buy Now` button can also be enabled from any product's page by going :menuselection:`Edit --> Customize`, in the :guilabel:`Cart` section."
msgid "It is possible to introduce a **checkout policy** under which customers can either checkout as **guests** or **signed-in users only**. Customers can also checkout as guest, and **optionally sign up later** in order to track their order, if enabled."
msgid "If you wish to restrict checkout only to **selected B2B customers**, enable :guilabel:`Mandatory (no guest checkout)` and go to :menuselection:`Website --> eCommerce --> Customers`. Select the customer you wish to **grant access to**, click :menuselection:`Action --> Grant portal access`, and click :guilabel:`Grant Access`."
msgid "Settings are **website-specific**, which means you can set up a B2C website allowing **guest** checkout, and another for B2B customers with **mandatory sign-in**."
msgid "If you enable :guilabel:`Shared Customer Accounts` under :menuselection:`Website --> Configuration --> Settings --> Privacy section`, you can allow or disallow access to *all* websites for one same account."
msgid "Odoo supports a multitude of online :doc:`payment providers </applications/finance/payment_providers>` for your website, allowing your customers to pay with their preferred payment methods."
msgid "To set up payment providers on the eCommerce app, go to :menuselection:`Website --> Configuration --> Payment Providers`. From here, :guilabel:`Activate` the payment providers you wish to have available on your shop, and configure them according to your needs."
msgid "Alternatively, you can access **payment providers** via :menuselection:`Website --> Configuration --> Settings`. In the :guilabel:`Shop - Payment` section, you can :guilabel:`Configure SEPA Direct Debit` if you wish to use it, as well as :guilabel:`View other providers`. If you use the :guilabel:`Authorize.net` payment provider, the :ref:`Payment Capture Method <payment_providers/features/manual_capture>` can be configured in that same menu."
msgid "Once activated, customers can choose the payment provider of their choice during the **checkout process**, at the :guilabel:`Confirm Order` step."
msgid "When checking out, customers can pay with an eWallet or gift cards. To enable these, go to :menuselection:`Website --> Configuration --> Settings`, and in the :guilabel:`Shop-Products` section, enable :menuselection:`Discounts, Loyalty & Gift Card`."
msgid "Depending on your shipping strategy, you have the choice to either use your :ref:`own shipping methods <ecommerce-own-shipping>`, or use an integration with an :ref:`existing shipping provider <ecommerce-shipping-providers>`."
msgid "You can create your own custom shipping methods and define rules to compute shipping costs. To do so, go to :menuselection:`Website --> Configuration --> Shipping Methods`, and either select an **existing** shipping method, or :guilabel:`Create` one. When creating a shipping method, you can choose between :doc:`Fixed Price </applications/inventory_and_mrp/inventory/shipping/setup/delivery_method>`, :doc:`Based on Rules </applications/inventory_and_mrp/inventory/shipping/setup/delivery_method>`, and :guilabel:`Pickup in store`."
msgid ":guilabel:`Pickup in store` must first be **enabled** in the settings (:menuselection:`Website --> Configuration --> Settings --> Shipping section)` by checking :guilabel:`On Site Payments & Picking`. Once enabled, you can select and :guilabel:`Customize Pickup Sites`. :guilabel:`Picking sites` can be made **website-specific**, but are by default available for *all* websites."
msgid "Another solution is to use one of the integrations with an existing shipping provider. The advantage of using an integration is that delivery costs are automatically computed based on each order as well as generating shipping labels."
msgid "Shipping methods can be made available on **specific** websites *only*, if desired. To do so, go to :menuselection:`Website --> Configuration --> Settings --> Shipping Methods`, and select the desired **shipping method**. In the :guilabel:`Website` field, set the website you want the shipping method to be restrained to. Leave the field **empty** for the method to be available on *all* websites."
msgid "Having customer accounts on an eCommerce allows customers to access all their documents from a single place. To access their account, customers must be **logged-in** on the eCommerce website, click on their **username** in the top-right corner of the screen, and click :guilabel:`My Account`. From there, customers can access their :guilabel:`quotations`, :guilabel:`orders`, :guilabel:`invoices`, etc."
msgid "Similarly to the rest of the website, the customer account page can be customized with **content blocks** and other features through the **website builder**."
msgid "It is possible to allow or restrict the documents to which customers have access through the website builder. Log in your **own** account with your Odoo database credentials, and go to :menuselection:`Edit --> Customize`. From the website builder menu, enable or disable the documents customers can have access to."
msgid "If you own multiple websites, you can make customer accounts available across **all** websites. Then, the customer only needs one account. To do so, go to :menuselection:`Website --> Configuration --> Settings --> Privacy section`, and enable :guilabel:`Shared Customer Accounts`."
msgid "Customers can give a rating to your products. This is a great way to promote your products or services since reviews can influence purchase processes. To activate the **rating** feature, from your **shop page**, select a product, go to :menuselection:`Edit --> Customize` and enable :guilabel:`Rating`."
msgid "Customers may need support after purchasing a product or subscribing to a service. It is possible to create a **contact form**, which, when fulfilled, automatically creates a new ticket for your **support team**."
msgid "To add a contact form, **create** a new page (:menuselection:`+ New --> Page`) if necessary, and drag and drop a :guilabel:`Form` block from the :guilabel:`Dynamic Content` section onto the page. Once placed, click on the form (while in :guilabel:`Edit` mode), and in the :guilabel:`Action` field, select :guilabel:`Create a Ticket`. You can then select to which :guilabel:`Helpdesk team` the ticket should be assigned."
msgid "To have a 'Contact Us' page, create a new page (:menuselection:`+ New --> Page`) if necessary, and click on :menuselection:`Edit --> Customize`. Then, drag and drop a :guilabel:`Form` block onto the page. Select the form and define the action to be performed when submitted in the :guilabel:`Action` field."
msgid "When clicking on a field, or when adding a new field (:guilabel:`+ Field`), you can select its :guilabel:`Type`. This enables different options, such as :guilabel:`Multiple Checkboxes`, which customers can use to indicate the services they are interested in, for example."
msgid "Customers can get updates on your eCommerce activities by subscribing to a newsletter. Visitors subscribing to the newsletter are automatically added to the mailing list of the **Email Marketing** application. You can either choose a newsletter **block**, a newsletter **popup**, or both."
msgid "The newsletter **block** can be configured according to different :guilabel:`Templates`. To do so, click the **block** while in :menuselection:`Edit --> Customize`, and select a :guilabel:`Template` in the :guilabel:`Newsletter Block` section. There are **three** templates available:"
msgid ":guilabel:`Email Subscription`: visitors can sign up by email to the newsletter, without any choice to the content. The content is defined in :menuselection:`Edit --> Customize` in the :guilabel:`Newsletter` field;"
msgid ":guilabel:`Form Subscription`: allows adding several fields, as well as a checkbox for the visitor to agree to the **GDPR policy** of your website."
msgid "Alternatively, you can select :guilabel:`Subscribe to Newsletter` as :guilabel:`Action` when creating a :ref:`contact form <contact-form>`, allowing for the same level of customization. Make sure to add a checkbox stating visitors agree to be added to the mailing list."
msgid "The first step when a customer adds a product to his cart is the creation of a quotation. Orders can be managed either from the **Website** or :doc:`Sales </applications/sales/sales>` app. eCommerce orders can automatically be assigned to a specific sales team by going to :menuselection:`Website --> Configuration --> Settings`. In the **Shop - Checkout Process** section, select a :guilabel:`Sales Team` or :guilabel:`Salesperson` to handle eCommerce orders."
msgid "An **abandoned cart** represents an order for which the customer did **not finish** the checkout confirmation process. For these orders, it is possible to send an **email reminder** to the customer automatically. To enable that feature, go to :menuselection:`Website --> Configuration --> Settings` and in the :guilabel:`Email & Marketing` section, enable :guilabel:`Automatically send abandoned checkout emails`. Once enabled, you can set the **time-lapse** after which the email is sent and customize the **email template** used."
msgid "For abandoned cart emails, the customer must either have entered their contact details during the checkout process; or be logged-in when they added the product to their cart."
msgid "Packing eCommerce orders usually requires picking the product, preparing the packaging, printing the shipping label(s) and shipping to the customer. Depending on the number of orders, strategy, or resources, those steps can be considered as one or multiple actions in Odoo."
msgid "An automatic email can be sent to the customer when the transfer status in Odoo is “done”. To do so, enable the feature in the settings of the :doc:`Inventory </applications/inventory_and_mrp/inventory>` app."
msgid "If customers are allowed to pay when picking up their order in stores or by wire transfer, the quotation is **not** be confirmed and the stock is **not** be reserved. Orders must be confirmed manually to reserve products in stock."
msgid "Customers can only return an order through an online form. It may not be possible to return products depending on the return strategy or type of product."
msgid "Full refunds can be directly sent to customers from within the order interface. A refund-compatible payment provider needs to be enabled first."
msgid "The final step of an ecommerce order is to generate the invoice and send it to the customer. Depending on the type of business (B2B or B2C), an invoice can either be generated automatically (B2B) or on demand of the customer (B2C). This process can be automated if (and when) the online payment is :ref:`confirmed <handling/sales>`."
msgid "To automate invoicing, go to :menuselection:`Website --> Configuration --> Settings` and in the :guilabel:`Invoicing` section, enable :guilabel:`Automatic Invoice`."
msgid "**Website** allows monitoring and analysis of the sales performance of your eCommerce. To access the **reporting view**, go to :menuselection:`Website --> Reporting --> eCommerce`. This dashboard helps you monitor everything related to sales, such as sales performance per product, category, day, etc."
msgid "The eCommerce catalog is the equivalent of your physical store shelves: it allows customers to see what you have to offer. Clear categories, available options, sorting, and navigation threads help you structure it efficiently."
msgid "In Odoo, there is a **specific category model** for your eCommerce. Using eCommerce categories for your products allows you to add a navigation menu on your eCommerce page. Visitors can then use it to view all products under the category they select."
msgid "To do so, go to :menuselection:`Website --> eCommerce --> Products`, select the product you wish to modify, click on the :guilabel:`Sales` tab, and select the :guilabel:`Categories` you want under :guilabel:`eCommerce Shop`."
msgid "When your product's categories are configured, go to your **main shop page** and click on :menuselection:`Edit --> Customize tab`. In the :guilabel:`Categories` option, you can either enable a menu on the :guilabel:`Left`, on the :guilabel:`Top`, or both. If you select the :guilabel:`Left` category, the option :guilabel:`Collapsable Category Recursive` appears and allows to render the :guilabel:`Left` category menu collapsable."
msgid "The eCommerce category is the first tool to organize and split your products. However, if you need an extra level of categorization in your catalog, you can activate various **filters** such as attributes or sort-by search."
msgid "Attributes refer to **characteristics** of a product, such as **color** or **material**, whereas variants are the different combinations of attributes. :guilabel:`Attributes and Variants` can be found under :menuselection:`Website --> eCommerce --> Products`, select your product, and :guilabel:`Attributes & Variants` tab."
msgid "To enable **attribute filtering**, go to your **main shop page**, click on :menuselection:`Edit --> Customize tab` and select either :guilabel:`Left`, :guilabel:`Top`, or both. Additionally, you can also enable :guilabel:`Price Filtering` to enable price filters."
msgid "You can use **attribute filters** even if you do not work with product variants. When adding attributes to your products, make sure only to specify *one* value per attribute. Odoo does not create variants if no combination is possible."
msgid "It is possible to allow the user to manually **sort the catalog** using the search bar. From your **main shop page**, click on :menuselection:`Edit --> Customize tab`; you can enable or disable the :guilabel:`Sort-By` option as well as the :guilabel:`Layout` button. You can also select the :guilabel:`Default Sort` of the :guilabel:`Sort-By` button. The default sort applies to *all* categories."
msgid "In addition, you can **manually edit** the catalog's order of a product by going to **the main shop page** and clicking on the product. Under the :guilabel:`Product` section of the :guilabel:`Customize` section, you can rearrange the order by clicking on the arrows. `<<` `>>` move the product to the **extreme** right or left, and `<` `>` move the product by **one** row to the right or left. It is also possible to change the catalog's order of products in :menuselection:`Website --> eCommerce --> Products` and drag-and-dropping the products within the list."
msgid "To do so, go on to your :menuselection:`Category page --> Edit --> Customize`. Here, you can choose the layout, the number of columns to display the products, etc. The :guilabel:`Product Description` button makes the product description visible from the category page, underneath the product picture."
msgid "You can highlight products to make them more visible on the category or product page. On the page of your choice, go to :menuselection:`Edit --> Customize` and click on the product to highlight. In the :guilabel:`Product` section, you can choose the size of the product image by clicking on the grid, and you can also add a **ribbon** or :guilabel:`Badge`. This displays a banner across the product's image, such as:"
msgid "Alternatively, you can activate the :doc:`developer mode <../../../general/developer_mode>` on the **product's template**, and under the :guilabel:`Sales` tab, change or create the ribbon from the :guilabel:`Ribbon` field."
msgid "The :doc:`developer mode <../../../general/developer_mode>` is only intended for experienced users who wish to have access to advanced tools. Using the **developer mode** is *not* recommended for regular users."
msgid "You can access and enable additional feature buttons such as **add to cart**, **comparison list**, or a **wishlist**. To do so, go to your **main shop page**, and at the end of the :guilabel:`Products Page` category, click on the feature buttons you wish to use. All three buttons appear when hovering the mouse over a product's image."
msgid "You can use **building blocks** to add content on the category page, with a variety of blocks ranging from :guilabel:`Structure` to :guilabel:`Dynamic Content`. Specific areas are defined to use blocks are defined and highlighted on the page when **dragging-and-dropping** a block."
msgid "Adding content to an eCommerce category page is beneficial in terms of **SEO** strategy. Using **keywords** linked to the products or the eCommerce categories improves organic traffic. Additionally, each category has its own specific URL that can be pointed to and is indexed by search engines."
msgid "Any sales process is an opportunity to maximize revenues. **Cross-selling and upselling** are sales techniques consisting in selling customers additional or more expensive products and services than what they were originally shopping for. It is a great way to maximize the value of each one of your customers."
msgid "**Optional products** are suggested when customers click :guilabel:`Add to cart`, either from the **product page** or **catalog page**. Upon clicking, a pop-up window opens with the **optional products** displayed in the :guilabel:`Available Options` section."
msgid "To enable **optional products** go to :menuselection:`Website --> eCommerce --> Products`, select a product, go to the :guilabel:`Sales` tab, and enter the products you wish to feature in the :guilabel:`Optional Products` field. Optional products are **linked** to the product(s) they are set up with on the **product template**. They only appear when that product is added to the cart."
msgid "You can also access the :guilabel:`Sales` tab of the **product template** by selecting a product on your **main shop page** and clicking :guilabel:`Product` in the top-right corner."
msgid "**Accessory products** are displayed in the :guilabel:`Suggested Accessories` section before processing to checkout at the :guilabel:`Review Order` step."
msgid "To enable **accessory products**, go to :menuselection:`Website --> eCommerce --> Products`, select a product, go to the :guilabel:`Sales` tab, and enter the products you wish to feature in the :guilabel:`Accessory Products` field. Suggested accessory products are **linked** to the product(s) they are set up with on the **product template**. They only appear when that product is at the checkout process review."
msgid "**Alternative products** are suggested on the **product page** and usually incentivize customers to buy a more expensive variant or product than the one they were initially shopping for."
msgid "To enable **alternative products**, go to :menuselection:`Website --> eCommerce --> Products`, select a product, go to the :guilabel:`Sales` tab, and enter the products you wish to feature in the :guilabel:`Alternative Products` field. Then, go to the related **product page** by clicking :guilabel:`Go To Website`, and click :menuselection:`Edit`. Stay on the :guilabel:`Blocks` tab, and scroll down to the :guilabel:`Dynamic Content` section. Then, drag and drop the :guilabel:`Products` building block anywhere on the **product page**."
msgid "When placed, in :guilabel:`Edit` mode, click the **block** to access various settings for that :guilabel:`Products` building block. In the :guilabel:`Filter` field, select :guilabel:`Alternative Products`. You can configure several additional settings, such as how many elements are displayed (:guilabel:`Fetched Elements`), the :guilabel:`Template` used, etc."
msgid "To add a tax on a product, you can either set a tax in the :guilabel:`Customer Taxes` field of the **product template** or use :doc:`fiscal positions </applications/finance/accounting/taxes/fiscal_positions>`."
msgid "Choosing the displayed price tax usually depends on a country's regulations or the type of customers **(B2B vs. B2C)**. To select the type of price displayed, go to :menuselection:`Website --> Configuration --> Settings`, scroll down to the :guilabel:`Shop - Products` category, and select :guilabel:`Tax Excluded` or :guilabel:`Tax Included`."
msgid "This setting is **global**, and the tax-display type is the same for (all of) your website(s). It is, therefore, not possible to select different tax displays for different websites. This may be a significant point of consideration when implementing a database with multiple ecommerce websites aimed at varying customer types (i.e., B2B and B2C)."
msgid "You can choose to display the type of pricing next to the product price by going to :menuselection:`Website --> Site --> Homepage --> Shop`, selecting a product, and then :menuselection:`Edit --> Customize tab` and enabling :guilabel:`Tax Indication`."
msgid "It is possible to display a :doc:`price per unit </applications/inventory_and_mrp/inventory/management/products/uom>` on the product page. To do that, go to :menuselection:`Website --> Configuration --> Settings` and enable :guilabel:`Product Reference Price` under the :guilabel:`Shop - Products` section. When enabled, ensure an amount is set in the :guilabel:`Base Unit Count` field of the **product template**, and in the :guilabel:`Sales Price`."
msgid "Pricelists are the primary tool to manage prices on your eCommerce. They allow you to define website-specific prices - different from the price on the product template - based on the **country group**, **currency**, **minimum quantity**, **period**, or **variant**. You can create as many pricelists as needed, but it is mandatory to have at least one pricelist configured per website. If no custom pricelists are added, Odoo defaults to the **Public Pricelist** for all websites."
msgid "Pricelists can be found under :menuselection:`Website --> eCommerce --> Pricelists`, but must first be activated. For that, head to :menuselection:`Website --> Configuration --> Settings` and scroll down to the :guilabel:`Shop - Products` section. There, you can find two options:"
msgid "The **first** option allows you to set different prices per customer *segment*, i.e., registered customers, gold customers, regular customers, etc. The **second** option allows you to set *price change* rules such as **discounts**, **margins**, **roundings**, etc."
msgid "If you are selling in **multiple currencies** and have pricelists in foreign currencies, customers can select their corresponding pricelist anywhere on the :guilabel:`Shop` page from the drop-down menu next to the **search bar**."
msgid "If you have permanently reduced the price of a product, a popular means to attract customers is the **strikethrough** strategy. The strategy consists in displaying the previous price crossed out and the **new discounted price** next to it."
msgid "To display a 'striked' price, enable the :guilabel:`Comparison Price` option under :menuselection:`Website --> Configuration --> Settings --> Shop - Products category`. Then, head to the product's template (:menuselection:`Website --> eCommerce --> Products`), and in the :guilabel:`Compare to Price` field, enter the **new** price."
msgid "or by :ref:`importing data <import-data>` using XLSX or CSV files. To do so, go to :menuselection:`Website --> eCommerce --> Products`. Click on :guilabel:`Favorites` and :ref:`Import records <import-data>`."
msgid "Upon creation, products are defaulted as :guilabel:`Unpublished` in your eCommerce catalog. To make a product visible to visitors, go to :menuselection:`Website --> Site --> Homepage`, click on your **main shop** page, select the product, and enable it as :guilabel:`Published` in the top-right corner."
msgid "To publish **large batches** of products, the most convenient fashion is to go to :menuselection:`Website --> eCommerce --> Products`. Here, remove the :guilabel:`Published` filter by clicking on the :guilabel:`x` right to it, and then select the :guilabel:`List` view. Next, click the :guilabel:`dropdown toggle` button (located right below the :guilabel:`List` button) and enable :guilabel:`Is published`. Click the :guilabel:`Is Published` column to re-order it either by **published** or **unpublished** products. Finally, select the products to publish by ticking their box on the extreme-right, and tick any box of the selected products in the :guilabel:`Is Published` column to publish them all."
msgid "Once a product is created, you can access its **product page** through the :guilabel:`Shop` page by clicking on the product, and then clicking :guilabel:`Edit`. Here, you can change the page's **additional functions**, **layout**, **add content**, etc. Note that **enabled functions** apply to *all* product pages."
msgid ":guilabel:`Customers: Rating` allows customers to submit :ref:`product reviews <product-reviews>`; :guilabel:`Share` adds social media and email icon buttons to share the product via those channels;"
msgid ":guilabel:`Variants`: shows all possible :doc:`variants </applications/sales/sales/products_prices/products/variants>` of the product as a :guilabel:`Products List`; :guilabel:`Options` as selectable options to compose the variant yourself;"
msgid ":guilabel:`Cart`: :guilabel:`Buy Now` adds a :ref:`checkout button <cart/buy-now>` taking the customer directly to the checkout page; :guilabel:`Wishlist` allows to add the product to a wishlist;"
msgid ":guilabel:`Specification`: allows you to select where the :guilabel:`Specifications` section is displayed. This option displays a list of all variant attributes and values of a product, but only works for products *with* variants."
msgid "To access the :guilabel:`Variants` options, the :doc:`Product Variants <../../../sales/sales/products_prices/products/variants>` option must first be enabled under :menuselection:`Website --> Configuration --> Settings --> Shop - Products`."
msgid "Within the same :guilabel:`Customize` tab as the :ref:`functions <ecommerce-functions>`, the layout configuration can be changed according to your needs."
msgid ":guilabel:`Layout`: the :guilabel:`Carousel` layout displays a large, main image with smaller ones underneath; whereas the :guilabel:`Grid` displays four images in a square layout (see pictures below);"
msgid ":guilabel:`Image Zoom`: choose which image zooms are available, either :guilabel:`Pop-up on Click`, when hovering over the image (:guilabel:`Magnifier on hover`), on :guilabel:`Both`, or :guilabel:`None`;"
msgid ":guilabel:`Thumbnails`: decide how the thumbnails should be aligned, either **vertically** (:guilabel:`Left`), or **horizontally** (:guilabel:`Right`);"
msgid ":guilabel:`Extra Images`: click :guilabel:`Add` or :guilabel:`Remove all` to add or remove extra product images. You can also add images and videos via **URL**."
msgid "You can use **building blocks** (:menuselection:`Edit --> Blocks`) to add content to your product page. These blocks can be used to add extra text and picture galleries, features such as :guilabel:`Call to Actions`, :guilabel:`Comparisons`, etc."
msgid "Depending on *where* you drop the **building block**, it may be available either on the product page *only*, or on the *whole* website. **Building blocks** dropped at the very top or very bottom of the page are available on the *whole* website, where **building blocks** put underneath the product description are only displayed on the *product* page *(see image below)*."
msgid "To add a downloadable file (ex.: user's manual, notice of use, etc.) on the product page, drag and drop a :guilabel:`Text` block from :menuselection:`Edit --> Blocks` on the page. Once placed, click within the :guilabel:`Text` block, and under the :guilabel:`Inline Text` section, select either :menuselection:`Insert Media --> Documents` or :guilabel:`Insert or edit link` and enter the URL in the :guilabel:`Your URL` field."
msgid "Should your product be sold with a certificate, manual user, or any other relevant document, it is possible to add a download link for customers at the end of the checkout. To do that, first enable :guilabel:`Digital Content` under :menuselection:`Website --> Configuration --> Settings --> Shop - Checkout Process`. Then, on the **product's template**, click on :menuselection:`More --> Digital Files` and :guilabel:`Create` a new file."
msgid ":guilabel:`Type:` select if it is either a **file** or a **URL**. Accordingly, you either have a :guilabel:`File Content (base64)` field to upload your file, or a :guilabel:`URL` field to enter your URL."
msgid "If multiple languages are available on your website and you wish to have the product's information translated, it is necessary to encode this translated information in the **product's template**. Fields with multiple languages available are identifiable by their abbreviation language (ex. :abbr:`EN (English)`) next to their field."
msgid "A product can be set available on either *one* or *all* websites, but it is not possible to select *some* websites and not others. To define a product's availability, go to :menuselection:`Website --> eCommerce --> Products`, select your product, and in the :guilabel:`Sales` tab, click the :guilabel:`Website` you wish the product to be available on. Leave the field empty for the products to be available on *all* websites."
msgid "Under the :menuselection:`Website --> Configuration --> Settings --> Shop - Products`, you can enable and configure inventory management options."
msgid "To display the stock level on the product page, the :guilabel:`Product Type` on the **product's form** must be set to :guilabel:`Storable` (only available when the **Inventory** app is installed)."
msgid ":guilabel:`Warehouse`: if you have multiple warehouses, you can define the warehouse associated to your website. If you have multiple websites, you can select a different one per website;"
msgid ":guilabel:`Out-of-Stock (Continue Selling)`: enabling it allows customers to continue placing orders even when the product is **out-of-stock**. Leave it unchecked to **prevent orders**;"
msgid ":guilabel:`Show Available Qty`: enabling it displays the available quantity left under a specified threshold on the product page. The available quantity is calculated based on the 'On hand' quantity minus the quantity already reserved for outgoing transfers."
msgid "If you are selling non-prepackaged kits (i.e., the kits are made of individual products), we recommend you read the related documentation to keep track of your stock."
msgid "You can enable a **product comparison tool** for your eCommerce by going to :menuselection:`Website --> Configuration --> Settings --> Shop - Products`, and ticking :guilabel:`Product Comparison Tool`. This tool allows to save products' **specifications** and compare them against each other on a single page."
msgid "On the product page, scroll down to the :guilabel:`Specifications` section and click :guilabel:`Compare`. Repeat the same process for all products you wish to compare. Then, click the :guilabel:`Compare` button of the pop-up window at the bottom of the page to reach the comparison summary."
msgid "Product variants are variations, such as different colors, materials, etc., of the same product. These variations can differ in price and availability from the product. Product variants can either be :doc:`created <../../../sales/sales/products_prices/products/variants>` or :doc:`imported <../../../sales/sales/products_prices/products/import>`."
msgid "To use product variants, enable them under :menuselection:`Website --> Configuration --> Settings`, in the :guilabel:`Shop - Products` section."
msgid "Adding attributes and values to a product template allows the enabling of the **product configurator** on the product page. Customers use it to configure and select the product variant of their choice; or in the case of multiple attributes, combine those to create a specific variant."
msgid "The **display type** of each attribute used in the product configurator can be edited through the **website builder** by clicking :menuselection:`Edit --> Customize` on the product page, and then clicking on one of the attributes. You can then select between four options:"
msgid "Alternatively, the **display type** can be edited through :menuselection:`Website --> eCommerce --> Attributes`, selecting an **attribute**, and then choosing a :guilabel:`Display Type`; or through the **product template** by going to :menuselection:`eCommerce --> Products`, selecting a product, and then clicking :guilabel:`Attributes and Variants`."
msgid "Specific combinations of values can be excluded from the product configurator. This way, customers are unable to select the excluded combination of values. To do so, go to :menuselection:`Website --> eCommerce --> Products`, select a product, and go to :guilabel:`Attributes and Variants`. Then, click on an **attribute**, select a **value**, and in the :guilabel:`Exclude for` section, select a :guilabel:`Product Template` and the :guilabel:`Attribute Values` to exclude."
msgid "Values used for each attribute are displayed as a **specification list** at the bottom of the product page. To be visible, the **specification list** must first be enabled on the product page by going to :menuselection:`Edit --> Customize` and selecting a placement for the field :guilabel:`Specification`."
msgid "The product **specification list** can also be used on products without variants. For that, make sure to have no values combination. Products with single values for their attributes do not generate variants."
msgid "Customers **can** filter the **catalog** based on product attributes and values, allowing them to :ref:`filter <ecommerce-browsing>` the catalog based only on the attribute(s) of their choice."
msgid "To enable **attributes filtering**, go to :menuselection:`Edit --> Customize` from your **main shop page** and click on one of the :guilabel:`Categories` in the left column. Here, enable either :guilabel:`Left`, :guilabel:`Top`, or **both**, in the :guilabel:`Attributes` field."
msgid "The **eLearning** app allows you to easily upload content, define learning objectives, manage attendees, assess students' progress, and even set up rewards. Engaging participants in a meaningful learning experience enhances their attentiveness and fosters heightened productivity."
msgid "You can manage your eLearning content on the **front end** or the **back end**. The **front end** allows you to create content quickly from your website, while the **back end** provides additional options and allows collaboration. This documentation focuses on using the back end to create your content."
msgid "Click :guilabel:`New` to create a new course. When the page pops up, you can add your :guilabel:`Course Title` and one or more :guilabel:`Tags` to describe your course. You can add an image to illustrate your course by hovering your mouse on the camera placeholder image and clicking on the edit icon. Four tabs allow you to edit your course further: :ref:`Content <elearning/content>`, :ref:`Description <elearning/description>`, :ref:`Options <elearning/options>`, and :ref:`Karma <elearning/karma>`."
msgid "This tab allows you to manage your course content. Click on :guilabel:`Add Section` to divide your course into different sections. Click on :guilabel:`Add Content` to create :ref:`content <elearning/create-content>`. Click on :guilabel:`Add Certification` to assess the level of understanding of your attendees, certify their skills, and motivate them. **Certification** is part of the :doc:`Surveys <../marketing/surveys/create>` app."
msgid "You can add a short description or information related to your course in the :guilabel:`Description` tab. It appears under your course title on your website."
msgid "In the :guilabel:`Options` tab, different configurations are available: :ref:`Course <elearning/course>`, :ref:`Communication <elearning/communication>`, :ref:`Access rights <elearning/access-rights>`, and :ref:`Display <elearning/display>`."
msgid "Assign a :guilabel:`Responsible` user for your course. If you have multiple websites, use the :guilabel:`Website` field to only display the course on the selected website."
msgid ":guilabel:`New Content Notification`: select an email template sent to your attendees when you upload new content. Click on the internal link button (:guilabel:`➜`) to have access to the email template editor;"
msgid ":guilabel:`Completion Notification`: select an email template sent to your attendees once they reach the end of your course. Click on the internal link button (:guilabel:`➜`) to access the email template editor;"
msgid ":guilabel:`Show course to`: define who can access your course and their content between :guilabel:`Everyone`, :guilabel:`Signed In` or :guilabel:`Course Attendees`;"
msgid ":guilabel:`On Invitation`: if only people who received an invitation can enroll to your course. If selected, fill in the :guilabel:`Enroll Message` explaining the course's enrollment process. This message appears on your website under the course title;"
msgid ":guilabel:`On Payment`: if only people who bought your course can attend it. The :guilabel:`Paid Courses` feature must be enabled to get this option. If you select :guilabel:`On Payment`, you must add a :guilabel:`Product` for your course."
msgid ":guilabel:`Documentation`: the content is available in any order. If you choose this option, you can choose which page should be promoted on the course homepage by using the :guilabel:`Featured Content` field."
msgid "In the :guilabel:`Rewards` section, choose how many karma points you want to grant your students when they :guilabel:`Review` or :guilabel:`Finish` a course."
msgid "In the :guilabel:`Access Rights` section, define the karma needed to :guilabel:`Add Review`, :guilabel:`Add Comment`, or :guilabel:`Vote` on the course."
msgid "You can manage them by going to :menuselection:`Configuration --> Course Groups`. Click :guilabel:`New` to create a new course group. Add the :guilabel:`Course Group Name`, tick the :guilabel:`Menu Entry` box to allow users to search by course group on the website, and add tags in the :guilabel:`Tag Name` column. For each tag, you can select a corresponding color."
msgid "Manage your content by going to :menuselection:`eLearning --> Courses --> Contents`. Click :guilabel:`New` to create content. Add your :guilabel:`Content Title`, and if you want :ref:`Tags <elearning/tags>`, then fill in the related information among the different tabs."
msgid "Click :guilabel:`Add a line` to add a link or a file that supports your participants' learning. It appears in the course content on your website."
msgid "The :guilabel:`Points Rewards` section lets you give a specific number of karma points depending on how many tries they need to correctly answer the question. Then, create your questions and the possible answers by clicking on :guilabel:`Add a line`. A new window pops up, add the question by filling in the :guilabel:`Question Name` and add multiple answers by clicking on :guilabel:`Add a line`. Tick the :guilabel:`Is correct answer` to mark one or more answers as correct. You can also fill in the :guilabel:`Comment` field to display additional information when the answer is chosen by the participant."
msgid "Everything created on the back end needs to be published from the front end. Unpublished content is always visible from your website but still needs to be published to be available to your audience."
msgid "You must be on your website's front end to publish your content. To do so, click on the :guilabel:`Go To Website` smart button, and tick the :guilabel:`Publish` option available in the right-hand corner."
msgid "**Odoo Forum** is a question-and-answer forum designed with providing customer support in mind. Adding a forum to a website enables you to build a community, encourage engagement, and share knowledge."
msgid "To create or edit a forum, go to :menuselection:`Website --> Configuration --> Forum: Forums`. Click :guilabel:`New` or select an existing forum and configure the following elements."
msgid ":guilabel:`Mode`: select :guilabel:`Questions` to enable marking an answer as best, meaning questions then appear as *solved*, or :guilabel:`Discussions` if the feature is not needed."
msgid ":guilabel:`Privacy`: select :guilabel:`Public` to let anyone view the forum, :guilabel:`Signed In` to make it visible only for signed-in users, or :guilabel:`Some users` to make it visible only for a specific user access group by selecting one :guilabel:`Authorized Group`."
msgid "Karma points can be given to users based on different forum interactions. They can be used to determine which forum functionalities users can access, from being able to vote on posts to having moderator rights. They are also used to set user :ref:`ranks <forum/ranks>`."
msgid "eLearning users can earn karma points through different :ref:`course interactions <elearning/karma>` and by :ref:`completing quizzes <elearning/quiz>`."
msgid "To modify the default values, go to :menuselection:`Website --> Configuration --> Forum: Forums`, select the forum, and go to the :guilabel:`Karma Gains` tab. Select a value to edit it."
msgid "If the value is positive (e.g., `5`), the number of points will be added to the user's tally each time the interaction happens on the selected forum. Conversely, if the value is negative (e.g., `-5`), the number of points will be deducted. Use `0` if an interaction should not impact a user's tally."
msgid "To configure how many karma points are required to access the different forum functionalities, go to :menuselection:`Website --> Configuration --> Forum: Forums`, select the forum, and go to the :guilabel:`Karma Related Rights` tab. Select a value to edit it."
msgid "Some functionalities, such as :guilabel:`Edit all posts`, :guilabel:`Close all posts`, :guilabel:`Delete all posts`, :guilabel:`Moderate posts`, and :guilabel:`Unlink all comments`, are rather sensitive. Make sure to understand the consequences of giving *any* user reaching the set karma requirements access to such functionalities."
msgid "When a user hovers their mouse on your avatar or username, a popover box showcases your karma points, biography, and number of :ref:`badges <forum/badges>` per level."
msgid "Track all karma-related activity and add or remove karma manually by :ref:`enabling developer mode <developer-mode>` and going to :menuselection:`Settings --> Gamification Tools --> Karma Tracking`."
msgid "Ranks and badges can be used to encourage participation. Ranks are based on the total :ref:`karma points <forum/karma>`, while badges can be granted manually or automatically by completing challenges."
msgid "To create new ranks or modify the default ones, go to :menuselection:`Website --> Configuration --> Forum: Ranks` and click :guilabel:`New` or select an existing rank."
msgid "Add the :guilabel:`Rank Name`, the :guilabel:`Required Karma` points to reach it, its :guilabel:`Description`, a :guilabel:`Motivational` message to encourage users to reach it, and an image."
msgid "To create new badges or modify the default ones, go to :menuselection:`Website --> Configuration --> Forum: Badges` and click :guilabel:`New` or select an existing badge."
msgid "If the badge should be granted manually, select which users can grant them by selecting one of the following :guilabel:`Allowance to Grant` options:"
msgid "It is possible to restrict how many times per month each user can grant the badge by enabling :guilabel:`Monthly Limited Sending` and entering a :guilabel:`Limitation Number`."
msgid "If the badge should be granted **automatically** when certain conditions are met, select :guilabel:`No one, assigned through challenges` under :guilabel:`Allowance to Grant`."
msgid "Next, determine how the badge should be granted by clicking :guilabel:`Add` under the :guilabel:`Rewards for challenges` section. Select a challenge to add it or create one by clicking :guilabel:`New`."
msgid "It is possible to give the badge a :guilabel:`Forum Badge Level` (:guilabel:`Bronze`, :guilabel:`Silver`, :guilabel:`Gold`) to give it more or less importance."
msgid "To manage tags, go to :menuselection:`Website --> Configuration --> Forum: Tags`. Click :guilabel:`New` to create a tag and select the related :guilabel:`Forum`."
msgid "Use the :guilabel:`Tags` section on the forum's sidebar to filter all questions assigned to the selected tag. Click :guilabel:`View all` to display all tags."
msgid "Mark an answer as **best** by clicking the check mark button (:guilabel:`✔`). This option is only available if the :guilabel:`Forum Mode` is set to :guilabel:`Questions`."
msgid "A question is pending if a user does not have the required karma. The user is not able to post questions or answers while awaiting validation. Only one pending question per user is allowed per forum."
msgid ":guilabel:`Flagged`: access all questions and answers that have been flagged as offensive. Click :guilabel:`Accept` to remove the offensive flag or :guilabel:`Offensive` to confirm it, then select a reason and click :guilabel:`Mark as offensive`. The post is then hidden from users without moderation rights, and 100 karma points are deducted from the offending user's tally."
msgid ":guilabel:`Closed`: access all questions that have been closed. It is possible to :guilabel:`Delete` or :guilabel:`Reopen` them. To close a question, open it, click the ellipsis button (:guilabel:`...`), then :guilabel:`Close`, select a :guilabel:`Close Reason`, and click :guilabel:`Close post`. The post is then hidden from users without moderation rights."
msgid "When selecting :guilabel:`Spam or advertising` or :guilabel:`Contains offensive or malicious remarks` as the reason, 100 karma points are deducted from the poster's tally."
msgid "Create and edit close reasons by going to :menuselection:`Website --> Configuration --> Forum: Close Reasons`. Select :guilabel:`Basic` as :guilabel:`Reason Type` if the reason should be used when closing a question, and :guilabel:`Offensive` if it should be used for flagged posts."
msgid "Manage all posts by going to :menuselection:`Website --> Configuration --> Forum: Forums`, selecting the forum, and clicking the :guilabel:`Posts` smart button. By clicking the :guilabel:`Actions` button, it is possible to :guilabel:`Export`, :guilabel:`Archive`, :guilabel:`Unarchive`, or :guilabel:`Delete` one or multiple posts."
msgid "Odoo *Live Chat* allows users to communicate with website visitors in real time. With *Live Chat*, leads can be qualified for their sales potential, support questions can be answered quickly, and issues can be directed to the appropriate team for further investigation (or follow up). *Live Chat* also provides the opportunity for instant feedback from customers."
msgid "In the :menuselection:`Website` application, go to :menuselection:`Configuration --> Settings`, scroll to the :guilabel:`Email & Marketing` section, check the box next to :guilabel:`Livechat`, and click :guilabel:`Save`."
msgid "After the :guilabel:`Live Chat` application is installed, a live chat :guilabel:`Channel` will be created by default and automatically selected in the drop-down."
msgid "To create a new live chat *Channel*, go to :menuselection:`Main Odoo Dashboard --> Live Chat app --> New`. This will open a blank channel detail form. Enter the name of the new channel in the :guilabel:`Channel Name` field."
msgid "To configure the remaining tabs on the channel detail form (:guilabel:`Operators`, :guilabel:`Options`, :guilabel:`Channel Rules`, and :guilabel:`Widgets`), follow the steps below."
msgid "*Operators* are the users who will respond to live chat requests from customers. When a user is added as an operator in a live chat channel, they will be able to receive chats from website visitors wherever they are in the database. Chat windows will open in the bottom right corner of the screen."
msgid "To add additional users, navigate back to the :guilabel:`Website Live Chat Channels` dashboard via the breadcrumbs and click on the appropriate :guilabel:`Live Chat Channel`. Then, on the channel detail form, under the :guilabel:`Operators` tab, click :guilabel:`ADD` to reveal an :guilabel:`Add: Operators` pop-up window."
msgid "New operators can be created and added to the list directly from this pop-up, as well, by clicking :guilabel:`New`, and filling out the :guilabel:`Create Operators` pop-up form. When the form is complete, click :guilabel:`SAVE & CLOSE` (or :guilabel:`SAVE & NEW` for multiple record creations)."
msgid "Current operators can be edited (or removed) by clicking on their respective boxes in the :guilabel:`Operators` tab, which reveals a separate :guilabel:`Open: Operators` pop-up. In that pop-up, adjust any information as needed, and click :guilabel:`Save`, or click :guilabel:`Remove` to remove that operator from the channel."
msgid "Change the text in the :guilabel:`Text of the Button` field to update the greeting displayed in the text bubble when the live chat button appears on the website."
msgid "Change the :guilabel:`Livechat Button Color` by clicking a color bubble to open the color selection window. Click the :guilabel:`🔄 (refresh)` icon to the right of the color bubbles to reset the colors to the default selection."
msgid "Color selection, for the button or header, can be made manually using a slider or through RGB, HSL, or HEX color code entries from the pop-up color selection window that appears when either of the color bubbles are clicked. Different options will be available, depending on your operating system."
msgid "Edit the :guilabel:`Welcome Message` to change the message a visitor sees when they open a new chat session. This message will appear as though it is sent by a live chat operator, and acts as both a greeting and an invitation to continue the conversation."
msgid "The *Channel Header* is the colored bar at the top of the chat window. The :guilabel:`Channel Header Color` can be changed following the same steps as the *Livechat Button Color* above."
msgid "The :guilabel:`Channel Rules` tab on the live chat channel details form determines when the *Live Chat Window* opens on the website, by configuring when a :guilabel:`URL Regex` action is triggered (e.g., a page visit)."
msgid ":guilabel:`Open automatically` displays the button and automatically opens the chat window after a specified amount of time (designated in the :guilabel:`Open automatically timer` field)."
msgid "If a *Chatbot* will be included on this channel, select it from the dropdown. If the chatbot will only be active when no operators are active, check the box labeled :guilabel:`Enabled only if no operator`."
msgid "This field designates the amount of time (in seconds) a page will be open before the chat window will open. If the :guilabel:`Livechat Button` for this rule is not set to :guilabel:`Open automatically`, this field will be ignored."
msgid "If this channel should only be available to site visitors in specific countries, add them to the :guilabel:`Country` field. If this field is left blank, the channel will be available to all site visitors, regardless of location."
msgid "In order to track the geographical location of visitors, :guilabel:`GeoIP` must be installed on the database. While this feature is installed by default on *Odoo Online*, *On-Premise* databases will require additional :doc:`setup steps </applications/websites/website/configuration/on-premise_geo-ip-installation>`."
msgid "The :guilabel:`Widget` tab on the live chat channel details form provides the shortcode for an embeddable website widget. This code can be added to a website to provide access to a live chat window."
msgid "The live chat widget can be added to websites created through Odoo by navigating to the :menuselection:`Website --> Configuration --> Settings`. Then scroll to the :guilabel:`Livechat` section, and select the channel to add to the site. Click :guilabel:`Save` to apply."
msgid "To add the widget to a website created on a third-party platform, click the first :guilabel:`COPY` button on the :guilabel:`Widget` tab and paste the code into the `<head>` tag on the site."
msgid "Likewise, to send a live chat session to a customer, click the second :guilabel:`COPY` button on the :guilabel:`Widget` tab. This link can be sent directly to a customer, and once they click the link, it will open a new chat."
msgid "As explained above, *operators* are the users who will respond to live chat requests from customers. The information below outlines the necessary steps for operators participating in live chat conversations on an Odoo database."
msgid "Before participating in a live chat, operators should update their *Online Chat Name*. This is the name that will be displayed to site visitors in the live chat conversation."
msgid "To update the :guilabel:`Online Chat Name`, click on the user name in the upper-right corner of any page in the database. Select :guilabel:`My Profile` to open the Profile page. On the right side of the :guilabel:`Preferences` tab, locate the :guilabel:`Online Chat Name` field and enter the preferred name."
msgid "A user has their full name as their :guilabel:`User Name`, but they do not want to include their last name in a live chat conversation. They would then set their :guilabel:`Online Chat Name` to include only their first name."
msgid "To join a live chat channel, go to the :menuselection:`Live Chat` app and click the :guilabel:`JOIN` button on the kanban card for the appropriate channel."
msgid "*Operators* that do not show any activity in Odoo for more than thirty minutes will be considered disconnected, and subsequently removed from the channel."
msgid "When an operator is active in a channel, chat windows will open in the bottom right corner of the screen, no matter where they are in the database. They can participate in conversations without leaving their current location."
msgid "Live chat conversations can also be viewed by navigating to :menuselection:`Dashboard --> Discuss`. New conversations will appear in bold under the :guilabel:`LIVECHAT` heading along the left panel."
msgid "Click on a conversation in the left panel to select it. This will open the conversation. From this view, an operator can participate in the chat the same as they would in the normal chat window."
msgid "A *Chatbot* is a program designed to mimic a conversation with a live human. Chatbots are assigned a script of pre-written steps to follow. The scripts are designed to anticipate a visitor's potential response, and lead them through a series of questions and answers the same way a live team member would."
msgid "Chatbots can be customized to fill various roles, from customer support, to creating leads, to collecting contact information. The goal of the chatbot depends on the page of the website they are assigned, and the messages included in the script, among other criteria."
msgid "Before creating a new chatbot, the *Live Chat* application must first be installed on the database. This can be done directly from the :menuselection:`Apps` menu by searching for `Live Chat` in the :guilabel:`search bar` and clicking :guilabel:`Install`."
msgid "Alternatively, *Live Chat* can be installed and enabled by navigating to the :menuselection:`Website application --> Configuration --> Settings`, and checking the box labeled :guilabel:`Livechat`. Once enabled, the database will refresh, and the *Live Chat* application is accessible."
msgid "When the *Live Chat* app is installed, a sample chatbot is created, named *Welcome Bot*. This chatbot has a pre-configured script that walks through a few basic steps, including asking for a visitor's email address, and forwarding the conversation to an operator."
msgid "*Welcome Bot* can be used as a starting point. The existing steps can be edited or removed, and new steps can be added to customize the script, as needed."
msgid "To create a new chatbot, navigate to the :guilabel:`Chatbot` page (:menuselection:`Live Chat app --> Configuration --> Chatbots`) and click :guilabel:`New`. This opens a blank chatbot details page."
msgid "On the blank chatbot details page, enter a name in the :guilabel:`Chatbot Name` field and click on the :guilabel:`Edit Image` icon in the upper right corner of the form to add a photo."
msgid "Once the new chatbot has been created and named, the next step is to create a script. Chatbot conversations follow an accompanying script. These scripts are comprised of lines of dialogue, each designed to either deliver or capture information."
msgid "To create a chatbot script, navigate to the :guilabel:`Script` tab of the chatbot details page, and click :guilabel:`Add a Line` to open the :guilabel:`Create Script Steps` pop-up form."
msgid "First, enter the content of the message in the :guilabel:`Message` field. Then, select an option from the :guilabel:`Step Types` drop-down menu."
msgid "The :guilabel:`Step Type` selected depends on the intended purpose of the message. The available options in the :guilabel:`Step Type` drop-down are listed below, as well as their use, and any additional information:"
msgid "Text step types are only intended to deliver information, and do not allow for any visitor input. As such, they need to be followed by additional steps to continue the conversation."
msgid "This step asks a question and provides a set of answers. The visitor clicks on one answer, which either leads to a new step in the conversation, or can lead to an optional link to a new webpage."
msgid "It is helpful to add a catchall answer to question steps (ex: \"Something else\"). This helps visitors continue the conversation, even if their needs don't exactly fit with any of the other answers."
msgid "This step prompts visitors to provide their email address, which is stored and can be used by team members later to follow up with additional information."
msgid "The only accepted inputs for this step type are email addresses that are in a valid format. If a visitor attempts to enter anything other than a valid email address, the chatbot responds with a message stating it does not recognize the information submitted."
msgid "Similar to email, this step type prompts the visitor to enter their phone number, which can be used at a later time to follow up with additional information, or to schedule demos, and more."
msgid "This step forwards the conversation to an active live chat operator, so that they can continue assisting the visitor. As the conversation transcript is passed on to the operator they are able to pick up where the chatbot left off. This not only saves time for all parties involved, it can also help qualify conversations before they reach live human operators."
msgid "If no active operator is available on the channel, the chatbot continues the conversation with the visitor. Therefore, additional steps should be added after this one to ensure that there is no abrupt end to the conversation."
msgid "The free input step allows visitors to respond to questions without providing pre-written responses. Information provided in these responses is stored in the chat transcripts."
msgid "Choose between :guilabel:`Free Input` and :guilabel:`Free Input (Multi-Line)` depending on the type and amount of information being requested from the visitor."
msgid "This step creates a lead in the *CRM* application. Select an option from the :guilabel:`Sales Team` drop-down to assign the created lead to a specific team."
msgid "This step creates a :doc:`ticket </applications/services/helpdesk/overview/receiving_tickets>` in the *Helpdesk* application. Select an option from the :guilabel:`Helpdesk Team` drop-down to assign the created ticket to a specific team."
msgid "Chatbot scripts operate on an if/then basis, which means the next question presented to the visitor is determined by the answer they provide to the previous question."
msgid "To continue the progression of the conversation, the form for a new step contains a field labeled :guilabel:`Only If`. This field is where the progression of questions is defined."
msgid "If a step is intended to follow all of the previous messages, this field can be left empty. However, if a message should **only** be sent conditionally, based on a previous response (or several previous responses), those responses need to be added to this field."
msgid "If there are any selections made in the :guilabel:`Only If` field, the step will **not** be shown in a conversation unless **all** of the answers have been selected. Only include selections in this field if they are necessary for this step to be displayed."
msgid "In the *Welcome Bot* script, a visitor can ask about pricing information. If the visitor selects this response, a step is included to forward the conversation to an operator. The chatbot first sends a message informing the visitor that it is checking to see if an operator is available to chat."
msgid "However, this message should **only** be delivered if the visitor requests pricing information. In that situation, the conversation would proceed as below:"
msgid "In the details form for the :guilabel:`Text` step, the *I have a pricing question* response has been selected in the :guilabel:`Only If` field. As such, this step is **only** shown in conversations where that response has been selected."
msgid "In order to ensure all visitors have a satisfactory experience with the chatbot, each message needs to lead to a natural conclusion. Chatbot scripts should be tested to confirm there are no dead-ends, and to get an understanding of what the visitor sees when they interact with the chatbot."
msgid "If there is an answer or input provided by the visitor that is **not** assigned a corresponding follow-up response, the conversation stops (*dead-end*). Since the visitor cannot re-engage the chatbot, they will have to re-start the conversation, by refreshing the chat window, or their browser."
msgid "To test the performance of a chatbot, first click on the :guilabel:`Test` button at the top-left of the chatbot script page. Then, upon being redirected to the testing screen, answer the chatbot prompts the same way a potential site visitor would."
msgid "When the script has reached an end-point, the message *Conversation ended...Restart* appears at the bottom of the chat window. To begin the conversation at the beginning of the script, click on :guilabel:`Restart`. To return to the script page, click :guilabel:`Back to edit mode` at the top of the page."
msgid "First, open the :menuselection:`Live Chat` application, and select the kanban card for a :guilabel:`Channel`, or create a :doc:`new one </applications/websites/livechat>`. Click on the :guilabel:`Channel Rules` tab. Then, open an existing rule, or create a new one by clicking :guilabel:`Add a line`."
msgid "If the chatbot should **only** be active if there are no available live chat operators, check the box labeled :guilabel:`Enabled only if no operator`."
msgid "At the end of a *Live Chat* conversation, customers have the opportunity to rate the quality of support they received from the live chat *operator*. Customers provide ratings as soon as they close the conversation. This allows operators to receive immediate feedback on their performance. It also allows customers the chance to share any final comments before leaving the chat window."
msgid "Customers end a *live chat* conversation by clicking the :guilabel:`X` in the upper right-hand corner of the chat window. They are then prompted to select an icon that reflects their level of satisfaction. The icons represent the following ratings:"
msgid "When customers end a conversation, a field marked :guilabel:`Receive a copy of this conversation` appears under the *ratings* icons. Customers can enter their email either before or after they submit a rating."
msgid "If the customer selects :guilabel:`Satisfied (smile)` icon, they are presented with a thank you message and a :guilabel:`Close Conversation` link."
msgid "If the customer selects either :guilabel:`Okay (neutral)` icon or :guilabel:`Dissatisfied (frown)` icon, a text box will appear. Customers can add comments in this text box to explain why they chose this rating. This message will be sent to the live chat operator, along with the rating icon."
msgid "To publish a channel's ratings on the website, first navigate to a live chat channel's record by going to the :menuselection:`Live Chat` app and clicking on the kanban card for that team. Then click on the :guilabel:`Go to Website` smart button. This will open the :guilabel:`Live Chat Channel Statistics` page."
msgid "In the upper right corner of the page, click the red :guilabel:`Unpublished` slider. The slider changes from :guilabel:`Unpublished` to :guilabel:`Published`."
msgid "The customer notes that are submitted with the rating will *not* be published on the website. These are kept internal. Only a statistical overview of the operators' performance for the *channel* appears on the website."
msgid "Once the rating page has been published, it has to be manually added to the website. To do this, go to the main Odoo dashboard and open the *Website* application. :menuselection:`Website app--> Site --> Content --> Pages`, then click :guilabel:`New`."
msgid "This will open a :guilabel:`New Page` pop-up window. In the :guilabel:`Page Title` field, enter `livechat`. This acts as the URL for the published webpage."
msgid "The URL *must* be named `livechat` in order for the database to recognize and connect the ratings page. After the page has been published, the page title can be changed later under the :guilabel:`Menu Editor`."
msgid "The page lists the names of the :guilabel:`Live Chat Channels` whose ratings pages have been published. On the left side of the channel name is a speech bubble icon, which users can click on to go to the ratings' page for the respective channel."
msgid "Make any desired changes or additions to this page, then click :guilabel:`Save` in the top right of the webpage editor. The website editor side panel closes, and the webpage remains on the screen."
msgid "To publish the `livechat` webpage, return to the list of webpages by navigating to :menuselection:`Site --> Content --> Pages`. Click the checkbox to the left of `livechat` in the list of pages to select the page and highlight the line. Then, click the checkbox under the column labeled :guilabel:`Is Published`. The field with the checkbox is highlighted in white. Click the checkbox a second time to activate the :guilabel:`Is Published` box. The webpage is now published."
msgid "Once the page has been added to the site, ratings are set to be published by default. However, individual ratings can be manually selected to be hidden from the public. The rating will still be included in internal reports, and can still be viewed by internal teams. However, public website visitors and portal users will not have access."
msgid "The :guilabel:`Customer Ratings` report (:menuselection:`Live Chat --> Report --> Customer Ratings`) displays an overview of the ratings received on individual support tickets, as well as any additional comments submitted with the rating."
msgid "The report defaults to a kanban view, with each rating represented by a different card. To switch to a different view, click on one of the icons in the upper-right corner of the screen. The report is available in *list* view, *pivot* view, and *graph* view."
msgid "Ratings are set to be published by default. However, individual ratings can be manually selected to be hidden from the public. The rating will still be included in internal reports, and can still be viewed by internal teams. However, public website visitors and portal users will not have access."
msgid "To hide a rating, go to :menuselection:`Live Chat app --> Reports --> Customer Ratings`. Click on the kanban card for the rating to be hidden. On the individual rating's detail page, check the box labeled :guilabel:`Visible Internally Only`."
msgid "In the Odoo *Live Chat* application, *commands* allow the user to perform specific actions both inside the chat window, and through other Odoo applications. The *Live Chat* app also includes *canned responses*. These are customized, pre-configured substitutions that allow users to replace shortcut entries in place of longer, well-thought out responses to some of the most common questions and comments."
msgid "Live chat *commands* are keywords that trigger pre-configured actions. When a live chat *operator* is participating in a conversation with a customer or website visitor, they can execute a command by typing `/`, followed by the command."
msgid "Commands, and the resulting actions, are only visible in the conversation window for the live chat operator. A customer will not see any commands that an operator uses in a conversation from their view of the chat."
msgid "If an operator types `/help` in the chat window, an informative message that includes the potential entry types an operator can make is displayed."
msgid "Type `@username` to mention a user in the conversation. A notification will be sent to that user's inbox or email, depending on their notification settings."
msgid "The `/helpdesk` and `/helpdesk_search` commands allow operators to both create helpdesk tickets directly from a conversation, and search through existing tickets by keyword or ticket number."
msgid "The `/helpdesk` and `/helpdesk_search` commands can only be used if the *Helpdesk* app has been installed, and *Live Chat* has been activated on a *Helpdesk* team. To activate :guilabel:`Live Chat`, go to :menuselection:`Helpdesk application --> Configuration --> Teams`, and select a team. Scroll to the :guilabel:`Channels` section and check the box labeled :guilabel:`Live Chat`."
msgid "The newly created ticket will be added to the *Helpdesk* team that has live chat enabled. If more than one team has live chat enabled, the ticket will automatically be assigned based on the team's priority."
msgid "To access the new ticket, click on the link in the chat window, or go to the :menuselection:`Helpdesk app` and click the :guilabel:`Tickets` button on the kanban card for the appropriate team."
msgid "After entering the `/helpdesk_search` command, type a keyword or ticket number, then press `Enter`. If one or more related tickets are found, a list of links will be generated in the conversation window."
msgid "If an operator types `/history` in the chat window, it will generate a list of the most recent pages the visitor has viewed on the website (up to 15)."
msgid "After typing `/lead`, create a title for this new lead, then press `Enter`. A link with the lead title appears. Click the link, or navigate to the :menuselection:`CRM` app to view the :guilabel:`Pipeline`."
msgid "The transcript of that specific live chat conversation (where the lead was created) is added to the :guilabel:`Internal Notes` tab of the lead form."
msgid "If an operator types `/leave` in the chat window, they can automatically exit the conversation. This command does not cause the customer to be removed from the conversation, nor does it automatically end the conversation."
msgid "*Canned responses* are customizable inputs where a *shortcut* stands in for a longer response. An operator will enter the shortcut, and it will automatically be replaced by the expanded *substitution* response in the conversation."
msgid "Then, click into the :guilabel:`Substitution` field, and enter the custom message that will be sent to visitors in place of the shortcut. Click :guilabel:`Save`."
msgid "Try to connect the shortcut to the topic of the substitution. The easier it is for the operators to remember, the easier it will be to use the canned responses in conversations."
msgid "An operator is chatting with a visitor. As soon as they type `:` they would see a list of available responses. They can manually select one from the list, or continue to type. If they want to use the canned response `'I am sorry to hear that.'`, they would type `:sorry`."
msgid "Typing `:` into a chat window on its own will generate a list of available canned responses. Responses can be manually selected from the list, in addition to the use of shortcuts."
msgid "Cookies are small text files sent to your device when you visit a website. They are processed and stored by your browser and contain information about your visit, such as login data, location, language, etc. There are two main types of cookies:"
msgid "Notifying users about data collection, as well as its methods and purposes, is required by data protection laws such as `GDPR <https://gdpr.eu>`_. Cookies bars are commonly used to fulfill this obligation in a user-friendly and transparent manner. They are displayed immediately upon a user's first visit to inform them that the website uses cookies and let them decide whether they want to store non-essential cookies on their device."
msgid "To enable the cookies bar on your Odoo website, go to :menuselection:`Website --> Configuration` and enable :guilabel:`Cookies Bar` in the :guilabel:`Privacy` section."
msgid "You can :ref:`customize the appearance of your cookies bar <cookies-bar/customization>` and :ref:`edit the content of the related Cookie Policy page <cookies-bar/policy>`."
msgid "To adapt the display of the cookies bar, click :guilabel:`Edit` and select the :guilabel:`Cookies Bar` building block in the :guilabel:`Invisible Elements` at the bottom of the panel. Customize it using the options in the :guilabel:`Customize` tab in the edit panel. Three :guilabel:`Layouts` are available:"
msgid ":guilabel:`Popup`: you can change the popup's :guilabel:`Position` to the :guilabel:`Top`, :guilabel:`Middle`, or :guilabel:`Bottom` of the screen."
msgid "further customize the appearance of the cookies bar using :guilabel:`Block` and/or :guilabel:`Column` customization options, which are available after clicking anywhere in the building block."
msgid "When you enable the cookies bar for your website, Odoo creates the **Cookie Policy** page (`/cookie-policy`) with the list of essential and optional cookies. To access it, click the :guilabel:`Cookie Policy` hyperlink in the cookies bar or open the page from :menuselection:`Website --> Site --> Pages`."
msgid "Odoo allows you to create multiple websites from the same database. This can be useful, for example, if you have multiple brands operating under your organization, or to create separate websites for different products/services, or different audiences. In these cases, having different websites can help avoid confusion and make it easier to tailor your digital outreach strategies and reach your target audience."
msgid "Each website can be designed and configured independently with its own :doc:`domain name </administration/maintain/domain_names>`, theme, pages, menus, :doc:`languages <translate>`, :doc:`products <../../ecommerce/managing_products/products>`, assigned sales team, etc. They can also :ref:`share content and pages <multi-website/website_content>`."
msgid "Specify the :guilabel:`Website Name` and :guilabel:`Website domain`. Each website must be published under its own :doc:`domain </administration/maintain/domain_names>`."
msgid "By default, all website-related apps that you have installed (e.g. **eCommerce**, **Forum**, **Blog**, etc.) and their related website pages are also available on the new website. You can remove them by amending the website's menu."
msgid "To switch from one website to another, click the menu next to the :guilabel:`+New` button in the top right corner and select the website you want to switch to."
msgid "When you switch websites, you are redirected to the other website, to the same page (URL) as the current one. If the page you are currently viewing does not exist on the other website, you are redirected to a 404 error page. Once redirected, click :guilabel:`Create page` to create the page."
msgid "Most website settings are website-specific, which means they can be enabled/disabled per website. To adapt the settings for a website, go to :menuselection:`Website --> Configuration --> Settings`. Select the desired website in the field :guilabel:`Settings of Website` at the top of the :guilabel:`Settings` page, in the **yellow** banner. Then, adapt the options for that specific website."
msgid "In a :doc:`multi-company environment <../../../general/users/companies>`, each website can be linked to a specific company in your database so that only company-related data (e.g., products, jobs, events, etc.) is displayed on the website. To display company-specific data, set the desired company in the :guilabel:`Company` field."
msgid "By default, pages, products, events, etc. created from the frontend (using the :guilabel:`+New` button) are only available on the website from which it was created. Records created from the backend, however, are made available on all websites by default. The content's availability can be changed in the backend, in the :guilabel:`Website` field. For example, for products, go to :menuselection:`eCommerce --> Products`, then select the product and go to the :guilabel:`Sales` tab. For forums, go to :menuselection:`Configuration --> Forums`, then select the forum."
msgid "eCommerce features such as products, eCommerce categories, pricelists, discounts, payment providers, etc. can be restricted to :ref:`a specific website <website_field>`."
msgid "You can :doc:`allow your customers to use the same account <../../ecommerce/ecommerce_management/customer_accounts>` on all of your websites by enabling the :guilabel:`Shared Customer Accounts` check box in the website settings."
msgid "Products can be priced differently based on the website using :ref:`pricelists <ecommerce/pricelists>`. The following configuration is required:"
msgid "Select the pricelist or click :guilabel:`New` to create a new one, then select the :guilabel:`Configuration` tab and set the :guilabel:`Website` field."
msgid "Each website has its own :ref:`analytics <website/analytics/plausible>`. To switch between websites, click the buttons in the upper right corner."
msgid "Other reporting data such as eCommerce dashboard data, online sales analyses and visitors can be grouped by website if necessary. Open the search panel and select :guilabel:`Group by --> Website`."
msgid "Download both the GeoLite2 City and Country `databases <https://dev.maxmind.com/geoip/geoip2/geolite2/>`_. You should end up with two files called :file:`GeoLite2-City.mmdb` and :file:`GeoLite2-Country.mmdb`."
msgid "If you don't want to locate the geoip database in :file:`/usr/share/GeoIP/`, use the :option:`--geoip-city-db <odoo-bin --geoip-city-db>` and :option:`--geoip-country-db <odoo-bin --geoip-country-db>` options of the Odoo command line interface. These options take the absolute path to the GeoIP database file and use it as the GeoIP database. For example:"
msgid "The browsing IP address is the localhost (``127.0.0.1``) or a local area network one. If you don't know, you can access your website using mobile data."
msgid "You are using a reverse-proxy (apache, nginx) in front of Odoo but didn't start Odoo with the proxy-mode enabled. See :option:`proxy mode <odoo-bin --proxy-mode>`."
msgid ":ref:`Cloudflare Turnstile <cloudflare-turnstile>` and :ref:`Google reCAPTCHA v3 <google-recaptcha>` protect website forms against spam and abuse. They attempt to distinguish between human and bot submissions using non-interactive challenges based on telemetry and visitor behavior."
msgid "**Cloudflare Turnstile is recommended** as it is possible to add an interactive check if the automated check fails. Also, Google reCAPTCHA v3 is limited to `1 million assessments per month per domain <https://developers.google.com/recaptcha/docs/faq#are-there-any-qps-or-daily-limits-on-my-use-of-recaptcha>`_."
msgid "All pages using the :guilabel:`Form`, :guilabel:`Newsletter Block`, :guilabel:`Newsletter Popup` snippets, and the eCommerce :guilabel:`Extra Step During Checkout` form are protected by both tools."
msgid "The :guilabel:`Managed` mode is **recommended**, as visitors can be prompted to check a box confirming they are human if deemed necessary by Turnstile."
msgid "For the :guilabel:`Non-interactive` and :guilabel:`Invisible` modes, visitors are never prompted to interact. In :guilabel:`Non-interactive` mode, a loading widget can be displayed to warn visitors that Turnstile protects the form; however, the widget is not supported by Odoo."
msgid "From the database dashboard, click :guilabel:`Settings`. Under :guilabel:`Integrations`, enable :guilabel:`Cloudflare Turnstile` and click :guilabel:`Save`."
msgid "Open `the reCAPTCHA website registration page <https://www.google.com/recaptcha/admin/create>`_. Log in or create a Google account if necessary."
msgid "Under :guilabel:`Google Cloud Platform`, a project is automatically selected if one was already created with the logged-in Google account. If not, one is automatically created. Click :guilabel:`Google Cloud Platform` to select a project yourself or rename the automatically created project."
msgid "Do not disable the :guilabel:`reCAPTCHA` feature or uninstall the :guilabel:`Google reCAPTCHA integration` module, as many other modules would also be removed."
msgid "Change the default :guilabel:`Minimum score` (`0.50`) if necessary, using a value between `1.00` and `0.00`. The higher the threshold is, the more difficult it is to pass the reCAPTCHA, and vice versa."
msgid "You can notify visitors that reCAPTCHA protects a form. To do so, open the website editor and navigate to the form. Then, click somewhere on the form, and on the right sidebar's :guilabel:`Customize` tab, toggle :guilabel:`Show reCAPTCHA Policy` found under the :guilabel:`Form` section."
msgid "Analytics and additional settings are available on `Google's reCAPTCHA administration page <https://www.google.com/recaptcha/admin/>`_. For example, you can receive email alerts if Google detects suspicious traffic on your website or view the percentage of suspicious requests, which could help you determine the right minimum score."
msgid "Your website is displayed in the language that matches the visitor's browser's language, unless that particular language has not been installed. In this case, the website is displayed in the :ref:`default language <translate/default-language>`. The visitor can still select another language in the language menu."
msgid "You can also edit your website's languages from the backend, in the :guilabel:`Settings`. Go to :menuselection:`Website –> Configuration –> Settings` and add/remove the required languages in the :guilabel:`Languages` field, in the :guilabel:`Website info` section."
msgid "To define a default language, go to :menuselection:`Website –> Configuration –> Settings`, and select a language in the :guilabel:`Default` field."
msgid "Once the languages have been added, you can translate the contents of your website. To do so, go to your website, select the language from the language menu and click the :guilabel:`Translate` button on the right part of the task bar to activate the **translation mode**."
msgid "Once the languages have been installed, you can also translate some items (e.g., the product's name and description) from the backend (e.g., in the product template). To do so, click the language code (e.g., :guilabel:`EN`) next to the text you want to translate (e.g., the product name) and add the translation."
msgid "You can also :doc:`export/import translations <../../../../developer/howtos/translations>` to translate multiple items (e.g., product names and descriptions) in one go."
msgid "**As an Odoo Online user**, you are ready to use Unsplash. You won't need to follow this guide to set up Unsplash information since you will use our own Odoo Unsplash key in a transparent way."
msgid "You will be prompted to insert an **Application name** and a **Description**. Please prefix your application name by \"**Odoo:** \" so that Unsplash can recognize it as an Odoo instance. Once done, click on **Create application**."
msgid "**As a non-Odoo Online user**, you won't be able to register for a production Unsplash key and will be limited to your test key that has a restriction of 50 Unsplash requests per hour."
msgid "Go to your `applications dashboard <https://unsplash.com/oauth/applications>`_ and click on your newly created Unsplash application under **Your applications**."
msgid "You will be redirected to your application details page. The **application ID** will be visible in your browser's URL. The URL should be something like ``https://unsplash.com/oauth/applications/<application_id>``"
msgid "**As a non-Odoo Online user**, you won't be able to register for a production Unsplash key and will be limited to your test key that has a 50 Unsplash requests per hour restriction."
msgid "*Static* pages are pages that have stable content, such as the homepage. You can manually create new ones, define their URL, adapt their :ref:`properties <website/page_properties>`, etc. *Dynamic* pages, on the other hand, are generated dynamically. All pages generated automatically by Odoo, for example when you install an app or module (e.g., `/shop` or `/blog`) or publish a new product or blog post, are dynamic pages and are therefore managed differently."
msgid "Pages need to be published to make them accessible to website visitors. To publish or unpublish a page, access it, then toggle the switch in the upper-right corner from :guilabel:`Unpublished` to :guilabel:`Published`, or vice versa."
msgid "publish/unpublish a page from the :ref:`page properties <website/page_properties>`, where you can define a publishing date and/or restrict the page's visibility if needed;"
msgid "publish/unpublish several pages at once: go to :menuselection:`Website --> Site --> Pages`, select the pages, then, click :guilabel:`Action` and select :guilabel:`Publish` or :guilabel:`Unpublish`."
msgid "By default, when you create a website, Odoo creates a dedicated :guilabel:`Home` page, but you can define any website page as your homepage. To do so, go to :menuselection:`Website --> Configuration --> Settings`, then, in the :guilabel:`Website info` section, define the URL of the desired page in the field :guilabel:`Homepage URL` (e.g., `/shop`)."
msgid "Alternatively, you can define any static page as your homepage by going to :menuselection:`Website --> Site --> Properties`. Select the :guilabel:`Publish` tab and enable :guilabel:`Use as Homepage`."
msgid "modify the :guilabel:`Page URL`. In this case, you can redirect the old URL to the new one if needed. To do so, enable :guilabel:`Redirect Old URL`, then select the :guilabel:`Type` of :ref:`redirection <website/URL-redirection>`:"
msgid ":guilabel:`Publishing Date`: To publish the page at a specific moment, select the date, click the clock icon to set the time, then click the green check mark to validate your selection."
msgid ":guilabel:`Restricted Group`: Select the :doc:`user access group(s) </applications/general/users/access_rights>` in the :guilabel:`Authorized group` field."
msgid "To duplicate a page, access the page, then go to :menuselection:`Site --> Properties` and click :guilabel:`Duplicate Page`. Enter a :guilabel:`Page Name`, then click :guilabel:`OK`. By default, the new page is added after the duplicated page in the menu, but you can remove it from the menu or change its position using the :doc:`menu editor <pages/menus>`."
msgid "A pop-up window appears on the screen with all links referring to the page you want to delete, organized by category. To ensure website visitors don't land on a 404 error page, you must update all the links on your website referring to the page. To do so, expand a category, then click on a link to open it in a new window. Alternatively, you can set up a :ref:`redirection <website/URL-redirection>` for the deleted page."
msgid "Once you have updated the links (or set up a :ref:`redirection <website/URL-redirection>`), select the :guilabel:`I am sure about this` check box, then click :guilabel:`OK`."
msgid "Redirecting URLs consists in sending visitors and search engines to a URL that is different from the one they originally requested. This technique is used, for example, to prevent broken links when you :ref:`delete a page <website/delete-page>`, :ref:`modify its URL <website/page_properties>`, or move your site to a new :doc:`domain </administration/maintain/domain_names>`. It can also be used to improve :doc:`pages/seo`."
msgid "To access existing URL redirections and create new ones, :doc:`activate the developer mode </applications/general/developer_mode>` and go to :menuselection:`Website --> Configuration --> Redirects`."
msgid ":guilabel:`301 Moved Permanently`: for permanent redirections of static pages; the new URL is shown in search engine results and the redirect is cached by browsers."
msgid ":guilabel:`302 Moved Temporarily`: for short-term redirections, for example, if you are redesigning or updating the page. The new URL is neither cached by browsers, nor shown in search engine results."
msgid ":guilabel:`308 Redirect / Rewrite`: for permanent redirections of dynamic pages; the new URL is shown in search engine results and the redirect is cached by browsers. Use this redirect type to rename a dynamic page, for example, if you wish to rename `/shop` into `/market`."
msgid ":guilabel:`URL from`: Enter the URL to be redirected (e.g., `/about-the-company`) or search for the desired dynamic page and select it from the list."
msgid ":guilabel:`URL to`: For 301, 302 and 308 redirects, enter the URL to be redirected to. If you want to redirect to an external URL, make sure to include the protocol (e.g., `https://`)."
msgid ":guilabel:`Sequence`: to define the order in which redirections are performed, e.g., in the case of redirect chains (i.e., a series of redirects where one URL is redirected to another one, which is itself further redirected to another URL)."
msgid "404, 301 and 302 redirections only work if the original page has been :ref:`unpublished <website/un-publish-page>` or :ref:`deleted <website/delete-page>`."
msgid "Menus are used to organize your website’s content and help visitors navigate through your web pages effectively. User-friendly and well-structured website menus also play a crucial role in improving :doc:`search engine rankings <seo>`."
msgid "The menu editor allows you to edit your website's menu and add :ref:`regular menu items <website/regular-menus>` and :ref:`mega menus <website/mega-menus>`."
msgid "By default, pages are added to the menu as regular menu items when :doc:`they are created <../pages>`. You can also add regular menu items from the menu editor by clicking :guilabel:`Add Menu Item`. Enter the :guilabel:`Name` and URL of the related page in the pop-up window that appears on the screen and click :guilabel:`OK`."
msgid "Mega menus are similar to drop-down menus, but instead of a simple list of sub-menus, they display a panel divided into groups of navigation options. This makes them suitable for websites with large amounts of content, as they can help include all of your web pages in the menu while still making all menu items visible at once. Mega menus can also be structured more visually than regular drop-down menus, for example, through layout, typography, and icons."
msgid "To create a mega menu, go to :menuselection:`Website --> Site --> Menu Editor` and click :guilabel:`Add Mega Menu Item`. Enter the :guilabel:`Name` of the mega menu in the pop-up, click :guilabel:`OK`, then :guilabel:`Save`."
msgid "To adapt the options and layout of the mega menu, click it in the navigation bar, then click :guilabel:`Edit`. Mega menus are composed of building blocks, which means you can customize each component individually using inline formatting, as well as the options available in the :guilabel:`Customize` tab in the website builder. For example, you can:"
msgid "edit a menu item's URL by selecting the menu item, then clicking the :guilabel:`Edit link` button in the small preview pop-up. Type `/` to search for a page on your website, or `#` to search for an existing custom anchor."
msgid "You can adapt the general layout of the mega menu by selecting the desired :guilabel:`Template` and :guilabel:`Size` in the :guilabel:`Mega menu` section in the :guilabel:`Customize` tab in the website builder."
msgid "To customize the appearance of your website's menu, click :guilabel:`Edit`, then select the navigation bar or any menu item. You can then adapt the fields in the :guilabel:`Header` and :guilabel:`Navbar` sections in the :guilabel:`Customize` tab in the website builder."
msgid "Search Engine Optimization (SEO) is a set of good practices to optimize your website so that you get a better ranking in search engines like Google. In short, a good SEO allows you to get more visitors."
msgid "Some examples of SEO rules: your web pages should load fast, your page should have one and only one title ``<h1>``, meta tags (alt-tag, title-tag) should be consistent with the content, your website should have a ``/sitemap.xml`` file, etc."
msgid "To guarantee Odoo Website and Odoo eCommerce users have a great SEO, Odoo abstracts all the technical complexities of SEO and handles everything for you, in the best possible way. This will be explained here below."
msgid "Every web page should define the ``<title>`` and ``<description>`` meta data. These information elements are used by search engines to promote your website. They are automatically generated based on page title & content, but you can finetune them. Make sure they fit the content of the page, otherwise you will be downgraded by search engines."
msgid "In order to write quality content and boost your traffic, Odoo provides a ``<keyword>`` finder. Those keywords are the searches you want to head towards your website. For each keyword, you see how it is used in the content (H1, H2, page title, page description, page content) and what are the related searches in Google. The more keywords are used the better."
msgid "If your website is in multiple languages, you can use the Promote tool for every language of a single page and set specific title, description and search tags."
msgid "**Odoo Slides**: publish all your Powerpoint or PDF presentations. Their content is automatically indexed on the web page. Example: `odoo.com/slides/public-channel-1 <https://www.odoo.com/slides/public-channel-1>`_"
msgid "**Odoo Forum**: let your community create contents for you. Example: `odoo.com/forum/1 <https://odoo.com/forum/1>`_ (accounts for 30% of Odoo.com landing pages)"
msgid "**Odoo Mailing List Archive**: publish mailing list archives on your website. Example: `odoo.com/groups/community-59 <https://www.odoo.com/groups/community-59>`_ (1000 pages created per month)"
msgid "The 404 page is a regular page, that you can edit like any other page in Odoo. That way, you can build a great 404 page to redirect to the top content of your website when visitors get lost in invalid URLs."
msgid "Social media is built for mass sharing. If lots of people share your content on social media, then it's likely more people will link to it, and links are a huge factor for SEO ranking."
msgid "Odoo allows to link all your social network accounts in your website footer. All you have to do is to refer all your accounts in your company settings."
msgid "Drop the building block *Share* on any page you want your visitors to share. By clicking the icon, they are prompted to share the page in their social media wall."
msgid "Most social media use a picture of the picture to decorate the share post. Odoo uses the website logo by default but you can choose any other image of your page in the Promote tool."
msgid "Drop the building block *Facebook Page* to display a widget of your Facebook business page and encourage visitors to follow it. You can display the timeline, the next events and the messages."
msgid "**/fr\\_FR** = page language. This part of the URL is removed if the visitor browses the main language of the website Thus, the main version of this page is: https://www.mysite.com/shop/product/my-great-product-31"
msgid "**/shop/product** = every module defines its own namespace (/shop is for the catalog of the eCommerce module, /shop/product is for a product page)."
msgid "**my-great-product** = by default, this is the slugified title of the product this page refers to. But you can customize it for SEO purposes. A product named \"Pain carré\" will be slugified to \"pain-carre\". Depending on the namespace, this could be different objects (blog post, page title, forum post, forum comment, product category, etc.)."
msgid "When an Odoo page has a pager, the page number is set directly in the URL (does not have a GET argument). This allows every page to be indexed by search engines. Example:"
msgid "In short, just change the title of a blog post or the name of a product, and the changes will apply automatically everywhere in your website. The old link still functions when used by external websites, via a 301 redirect, maintaining the SEO link juice."
msgid "Search engines boost ranking of secure HTTPS/SSL websites. So, by default all Odoo Online instances are fully based on HTTPS. If the visitor accesses your website through a non HTTPS url, it gets a 301 redirect to its HTTPS equivalent."
msgid "But every link posted by a contributor that links to an external website is \"nofollow\". In that way, you do not run the risk of people posting links on your website to third-party websites which have a bad reputation."
msgid "Note that, when using the forum, contributors having a lot of Karma can be trusted. In such case, their links will not have any ``rel=\"nofollow\"`` attribute."
msgid "In this example, fr\\_FR is the language of the page. You can even have several variations of the same language: pt\\_BR (Portuguese from Brazil) , pt\\_PT (Portuguese from Portugal)."
msgid "To let search engines know that the second URL is the French translation of the first URL, Odoo will add an HTML link element in the header. In the HTML <head> section of the main version, Odoo automatically adds a link element pointing to the translated versions of that webpage;"
msgid "You do not get penalized by search engines if your page is not translated yet. Indeed, it's not a duplicated content, but a different version of the same content."
msgid "When a visitor lands for the first time on your website (e.g. yourwebsite.com/shop), they may automatically be redirected to a translated version according to their browser language preference (e.g. yourwebsite.com/fr\\_FR/shop)."
msgid "To force a visitor to stick to the default language, you can use the code of the default language in your link, example: yourwebsite.com/en\\_US/shop. This will always land visitors to the English version of the page, without using the browser language preferences."
msgid "The time to load a page is an important criteria for search engines. A faster website not only improves your visitor's experience, but gives you a better page ranking. Some studies have shown that, if you divide the time to load your pages by two (e.g. 2 seconds instead of 4 seconds), the visitor abandonment rate is also divided by two. (25% to 12.5%). One extra second to load a page could `cost $1.6b to Amazon in sales <http://www.fastcompany.com/1825005/how-one-second-could-cost-amazon-16-billion-sales>`__."
msgid "Fortunately, Odoo does all the magic for you. Below, you will find the tricks Odoo uses to speed up your page loading time. You can compare how your website ranks using these two tools:"
msgid "When you upload new images, Odoo automatically compresses them to reduce their sizes (lossless compression for .PNG and .GIF and lossy compression for .JPG)."
msgid "From the upload button, you have the option to keep the original image unmodified if you prefer to optimize the quality of the image rather than performance."
msgid "Odoo compresses images when they are uploaded to your website, not when requested by the visitor. Thus, it's possible that, if you use a third-party theme, it will provide images that are not compressed efficiently. But all images used in Odoo official themes have been compressed by default."
msgid "When you click on an image, Odoo shows you the Alt and title attributes of the ``<img>`` tag. You can click on it to set your own title and Alt attributes for the image."
msgid "Odoo's pictograms are implemented using a font (`Font Awesome <https://fortawesome.github.io/Font-Awesome/icons/>`__ in most Odoo themes). Thus, you can use as many pictograms as you want in your page, they will not result in extra requests to load the page."
msgid "this CSS file is shared and cached amongst pages, so that when the visitor clicks on another page, the browser doesn't have to even load a single CSS resource."
msgid "**Pre-processed:** The CSS framework used by Odoo is Bootstrap. Although a theme might use another framework, most of `Odoo themes <https://www.odoo.com/apps/themes>`__ extend and customize Bootstrap directly. Since Odoo supports Less and Sass, you can modify CSS rules instead of overwriting them through extra CSS lines, resulting in a smaller file."
msgid "**Concatenated:** every module or library you might use in Odoo has its own set of CSS, Less or Sass files (eCommerce, blogs, themes, etc.). Having several CSS files is great for the modularity, but not good for the performance because most browsers can only perform 6 requests in parallel resulting in lots of files loaded in series. The latency time to transfer a file is usually much longer than the actual data transfer time, for small files like .JS and .CSS. Thus, the time to load CSS resources depends more on the number of requests to be done than the actual file size."
msgid "To address this issue, all CSS / Less / Sass files are concatenated into a single .CSS file to send to the browser. So a visitor has **only one .CSS file to load** per page, which is particularly efficient. As the CSS is shared amongst all pages, when the visitor clicks on another page, the browser does not even have to load a new CSS file!"
msgid "The CSS sent by Odoo includes all CSS / Less / Sass of all pages / modules. By doing this, additional page views from the same visitor will not have to load CSS files at all. But some modules might include huge CSS/Javascript resources that you do not want to prefetch at the first page because they are too big. In this case, Odoo splits this resource into a second bundle that is loaded only when the page using it is requested. An example of this is the backend that is only loaded when the visitor logs in and accesses the backend (/web)."
msgid "If the CSS file is very big, Odoo will split it into two smaller files to avoid the 4095 selectors limit per sheet of Internet Explorer. But most themes fit below this limit."
msgid "Then, a cached version is stored server-side (so we do not have to pre-process, concatenate, minify at every request) and browser-side (so the same visitor will load the CSS only once for all pages they visit)."
msgid "Most visitors of your website will only need the first two bundles, resulting in a maximum of two Javascript files to load to render one page. As these files are shared across all pages, further clicks by the same visitor will not load any other Javascript resource."
msgid "If you work on :ref:`developer mode <developer-mode>`, the CSS and Javascript are neither concatenated, nor minified. Thus, it's much slower. But it allows you to easily debug with the Chrome debugger as CSS and Javascript resources are not transformed from their original versions."
msgid "If you activate the CDN feature in Odoo, static resources (Javascript, CSS, images) are loaded from a Content Delivery Network. Using a Content Delivery Network has three advantages:"
msgid "Split the resource loading on different services allowing to load more resources in parallel (since the Chrome limit of 6 parallel requests is by domain)"
msgid "You can configure your CDN options from the **Website Admin** app, using the Configuration menu. Here is an example of configuration you can use:"
msgid "The Odoo Website builder has been optimized to guarantee clean and short HTML code. Building blocks have been developed to produce clean HTML code, usually using Bootstrap and the HTML editor."
msgid "As an example, if you use the color picker to change the color of a paragraph to the primary color of your website, Odoo will produce the following code:"
msgid "Websites that are not mobile-friendly are negatively impacted in search engine rankings. All Odoo themes rely on Bootstrap to render efficiently according to the device: desktop, tablet or mobile."
msgid "Javascript, images and CSS resources have an URL that changes dynamically when their content change. As an example, all CSS files are loaded through this URL: `localhost:8069/web/content/457-0da1d9d/web.assets\\_common.0.css <http://localhost:8069/web/content/457-0da1d9d/web.assets_common.0.css>`__. The ``457-0da1d9d`` part of this URL will change if you modify the CSS of your website."
msgid "The sitemap points out pages to index to search engine robots. Odoo generates a ``/sitemap.xml`` file automatically for you. For performance reasons, this file is cached and updated every 12 hours."
msgid "By default, all URLs will be in a single ``/sitemap.xml`` file, but if you have a lot of pages, Odoo will automatically create a Sitemap Index file, respecting the `sitemaps.org protocol <http://www.sitemaps.org/protocol.html>`__ grouping sitemap URL's in 45000 chunks per file."
msgid "``<lastmod>`` : last modification date of the resource, computed automatically based on related object. For a page related to a product, this could be the last modification date of the product or the page."
msgid "``<priority>`` : modules may implement their own priority algorithm based on their content (example: a forum might assign a priority based on the number of votes on a specific post). The priority of a static page is defined by it's priority field, which is normalized (16 is the default)."
msgid "Structured Data Markup is used to generate Rich Snippets in search engine results. It is a way for website owners to send structured data to search engine robots; helping them understand your content and create well-presented search results."
msgid "Odoo implements micro data as defined in the `schema.org <http://schema.org>`__ specification for events, eCommerce products, forum posts and contact addresses. This allows your product pages to be displayed in Google using extra information like the price and rating of a product:"
msgid "When indexing your website, search engines take a first look at the general indexing rules of the ``/robots.txt`` file (allowed robots, sitemap path, etc.). Odoo automatically creates it. Its content is:"
msgid "It means that all robots are allowed to index your website and there is no other indexing rule than specified in the sitemap to be found at following address."
msgid "You can customize the file *robots* in :ref:`developer mode <developer-mode>` from *Settings --> Technical --> User Interface --> Views* (exclude robots, exclude some pages, redirect to a custom Sitemap). Make the Model Data of the view *Non Updatable* to not reset the file after system upgrades."
msgid "Website analytics helps website owners understand how people use their site. It provides data on visitor demographics, behavior, and interactions, helping improve websites and marketing strategies."
msgid "You can track your Odoo website's traffic using :ref:`website/analytics/plausible` or :ref:`website/analytics/GA`. We recommend using Plausible.io as it is privacy-friendly, lightweight, and easy to use. The Plausible analytics dashboard is also integrated into Odoo and can be accessed via :menuselection:`Website --> Reporting --> Analytics`."
msgid "If your database is hosted on Odoo Online, the Plausible.io integration is available in Odoo for free. To enable the feature, go to :menuselection:`Website --> Configuration --> Settings`, then, in the :guilabel:`SEO` section, enable :guilabel:`Plausible Analytics` and click :guilabel:`Save`. You can then access your Plausible analytics dashboard by going to :menuselection:`Website --> Reporting --> Analytics`."
msgid "If you are creating a new account, go through the registration and activation steps. When asked to provide your website details, add its :guilabel:`Domain` without including `www` (e.g., `example.odoo.com`) and change the :guilabel:`Reporting Timezone` if necessary. Click :guilabel:`Add snippet` to proceed to the next step. Ignore the :guilabel:`Add JavaScript snippet` instructions and click :guilabel:`Start collecting data`."
msgid "Once done, click the Plausible logo in the upper-left part of the page to access your `list of websites <https://plausible.io/sites>`_, then click the gear icon next to the website."
msgid "Enter a :guilabel:`Name`, leave the :guilabel:`Password` field empty, as the Plausible analytics dashboard integration in Odoo doesn't support it, then click :guilabel:`Create shared link`."
msgid "If you have :doc:`multiple websites <../configuration/multi_website>`, add your websites to your Plausible.io account by going to `<https://plausible.io/sites>`_ and clicking :guilabel:`+ Add website`. In Odoo, in the **Website settings**, make sure to select the website in the :guilabel:`Settings of Website` field before pasting the :guilabel:`Shared link`."
msgid "If you already have a Google Analytics account, sign in and click the gear icon in the bottom-left corner of the page to access the **Admin** page. Then, click :guilabel:`+ Create Property`."
msgid "Complete the next steps: `property creation <https://support.google.com/analytics/answer/9304153?hl=en/&visit_id=638278591144564289-3612494643&rd=2#property>`_, business details, and business objectives."
msgid "If you have :doc:`multiple websites <../configuration/multi_website>` with separate domains, it is recommended to create `one property <https://support.google.com/analytics/answer/9304153?hl=en/&visit_id=638278591144564289-3612494643&rd=2#property>`_ per domain. In Odoo, in the **Website settings**, make sure to select the website in the :guilabel:`Settings of Website` field before pasting the :guilabel:`Measurement ID`."
msgid "Link Trackers allow you to track your marketing campaigns (emails, banner ads, blog posts, social media posts, affiliate links, etc.). This way, you are able to identify your best traffic sources and make informed decisions about the distribution of your marketing budget."
msgid "Go to :menuselection:`Website --> Go to website --> Promote --> Track this page`. Here, you are able to get a specific tracked URL based on the campaign, medium, and source being used."
msgid "To look at statistics of your links, go to :menuselection:`Website --> Go to website --> Promote --> Track this page`. Besides being able to see the *Most Clicked* and *Recently Used* links, you can also see complete statistics by clicking on *Stats*, including the number of clicks, and the country of origin for those clicks."
msgid "Activate the developer mode (:menuselection:`Settings --> Activate the developer mode`) and get access to the *Link Tracker* module and its back-end functionalities."
msgid "Integrated with :ref:`website/analytics/GA`, those trackers allow you to see the number of clicks and visitors to keep you on top of your marketing campaigns."
msgid "The integration with the :doc:`CRM </applications/sales/crm/track_leads/prospect_visits>` application allows you to understand where your leads and opportunities are coming from."
