2022-07-06 14:26:19 +00:00
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Worldline
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2021-11-04 15:27:08 +00:00
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Connecting a payment terminal allows you to offer a fluid payment flow to your customers and ease
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the work of your cashiers.
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.. note::
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Please note that Worldline is currently only available in Belgium.
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Configuration
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=============
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Connect an IoT Box
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------------------
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Connecting a Worldline Payment Terminal to Odoo is a feature that requires an IoT Box. For more
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information on how to connect one to your database, please refer to the
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:doc:`IoT documentation </applications/productivity/iot/config/connect>`.
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Configure the protocol
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----------------------
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From your terminal, click on :menuselection:`"." --> 3 --> stop --> 3 --> 0 --> 9`. Enter the
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technician password **"1235789"** and click on :menuselection:`OK --> 4 --> 2`. Then, click on
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:menuselection:`Change --> CTEP (as Protocole ECR) --> OK`. Click on **OK** thrice on the subsequent
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screens (*CTEP ticket ECR*, *ECR ticket width*, and *Character set*). Finally, press **Stop** three
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times; the terminal automatically restarts.
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.. seealso::
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Here are some useful :ref:`tips <worldline/yomani-info>`.
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Set the IP address
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------------------
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From your terminal, click on :menuselection:`"." --> 3 --> stop --> 3 --> 0 --> 9`. Enter the
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technician password **"1235789"** and click on :menuselection:`OK --> 4 --> 9`. Then, click on
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:menuselection:`Change --> TCP/IP` (*TCP physical configuration* screen) :menuselection:`--> OK -->
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OK` (*TCP Configuration client* screen).
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Finally, set up the hostname and port number.
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Hostname
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~~~~~~~~
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| To set up the hostname, enter your IoT box's IP address' sequence numbers and press **OK** at each
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"." until you reach the colon symbol.
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| Then, press **OK** twice.
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.. example::
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| Here's an IP address sequence: `10.30.19.4:8069`.
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| On the *Hostname screen*, type :menuselection:`10 --> OK --> 30 --> OK --> 19 --> OK --> 4
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--> OK --> OK`.
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.. note::
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Your IoT box's IP address is available in your IoT Box application's database.
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Port number
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~~~~~~~~~~~
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On the *Port number* screen, enter **"9001"** and click on :menuselection:`OK` (*ECR protocol SSL
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no*) :menuselection:`--> OK`. Click on **Stop** three times; the terminal automatically restarts.
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Configure the payment method
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----------------------------
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From the Point of Sale application, go to :menuselection:`Configuration --> Settings --> Payment
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terminals` and activate the *Worldline* payment terminal.
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.. image:: worldline/worldline-payment-terminals.png
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:align: center
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Then, go to :menuselection:`Configuration --> Payment methods` and create a new payment method for
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*Worldline*. Select the payment terminal *Worldline* and your payment terminal device on your
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*Payment Method form*.
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.. _worldline/yomani-info:
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.. tip::
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- Technician password: `1235789`
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- To reach Wordline's technical assistance, call `02 727 61 11` and choose "merchant". Your call
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is automatically transferred to the desired service.
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- Configure the cashier terminal if you have both a customer and a cashier terminal.
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- To avoid blocking the terminal, check the initial configuration beforehand.
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- Set a fixed IP to your IoT Box’s router to prevent losing the connexion.
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Pay with a payment terminal
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===========================
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When processing a payment, select *Worldline* as payment method. Check the amount and click on
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*Send*. Once the payment is successful, the status changes to *Payment Successful*.
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Once your payment is processed, the type of card used and the transaction ID appear on the payment
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record.
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.. image:: worldline/worldline-payment.png
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:align: center
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.. note::
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* In case of connexion issues between Odoo and the payment terminal, force the payment by
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clicking on *Force Done*, which allows you to validate the order.
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This option is only available after receiving an error message informing you that the
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connection failed.
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* To cancel the payment request, click on **cancel**.
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