2020-02-06 14:26:56 +01:00
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.. :banner: banners/support.png
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2019-08-28 13:59:54 +02:00
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===================
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Where to find help?
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===================
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Odoo Enterprise
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===============
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2020-01-08 11:05:57 +01:00
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Users who have a valid Odoo Enterprise subscription may always contact our support teams through our
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`support form <https://www.odoo.com/help>`_, no matter the hosting type you chose (Odoo Online,
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Odoo.sh or on your own server).
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2019-08-28 13:59:54 +02:00
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Please include in your request:
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2020-01-03 11:16:17 +01:00
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- your subscription number
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- the URL of your database if your database is hosted by Odoo (Odoo Online or Odoo.sh)
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2019-08-28 13:59:54 +02:00
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Our agents will get back to you as soon as possible.
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Odoo Community
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==============
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*Odoo Community users don't get access to the support service.*
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Here are some resources that might help you:
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- Our `documentation pages <https://www.odoo.com/page/docs>`_.
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- Ask your question on the `community forum <https://www.odoo.com/forum/help-1>`_.
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2020-09-29 12:04:50 +02:00
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- `Buy Odoo Enterprise <https://www.odoo.com/documentation/14.0/setup/enterprise.html>`_ to get the
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2020-01-06 16:51:35 +01:00
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support and bugfix services.
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