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# Copyright (C) 2015-TODAY, Odoo S.A.
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"Project-Id-Version: Odoo Business 10.0\n"
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"POT-Creation-Date: 2017-12-13 13:35+0100\n"
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#: ../../getting_started/documentation.rst:5
msgid "Odoo Online Implementation"
msgstr ""

#: ../../getting_started/documentation.rst:7
msgid "This document summarizes **Odoo's Online services**, our Success Pack **implementation methodology**, and *best practices* to **get started** with our product."
msgstr ""

#: ../../getting_started/documentation.rst:11
msgid "*We recommend that new Odoo Online customers read this document before the kick-off call with our project manager. This way, we save time and don't have to use your hours from the success pack discussing the basics.*"
msgstr ""

#: ../../getting_started/documentation.rst:16
msgid "*If you have not read this document, our project manager will review this with you at the time of the kick-off call.*"
msgstr ""

#: ../../getting_started/documentation.rst:20
msgid "Getting Started"
msgstr ""

#: ../../getting_started/documentation.rst:22
msgid "Do not wait for the kick-off meeting to begin playing with the software. The more exposure you have with Odoo, the more time you will save later during the implementation."
msgstr ""

#: ../../getting_started/documentation.rst:26
msgid "Once you purchase an Odoo Online subscription, you will receive instructions by e-mail on how to activate or create your database. From this email, you can activate your existing Odoo database or create a new one from scratch."
msgstr ""

#: ../../getting_started/documentation.rst:31
msgid "If you did not receive this email, e.g. because the payment was made by someone else in your company, contact our support using our `online support form <https://www.odoo.com/help>`__."
msgstr ""

#: ../../getting_started/documentation.rst:38
msgid "Fill in the sign-in or sign-up screens and you will get your first Odoo database ready to be used."
msgstr ""

#: ../../getting_started/documentation.rst:41
msgid "In order to familiarize yourself with the user interface, take a few minutes to create records: *products, customers, opportunities or projects / tasks*. Follow the blinking dots, they give you tips about the user interface as shown in the picture below."
msgstr ""

#: ../../getting_started/documentation.rst:47
msgid "|left_pic|"
msgstr ""

#: ../../getting_started/documentation.rst:47
msgid "|right_pic|"
msgstr ""

#: ../../getting_started/documentation.rst:50
msgid "Once you get used to the user interface, have a look at the implementation planners. These are accessible from the Settings app, or from the top progress bar on the right hand side of the main applications."
msgstr ""

#: ../../getting_started/documentation.rst:58
msgid "These implementation planners will:"
msgstr ""

#: ../../getting_started/documentation.rst:60
msgid "help you define your goals and KPIs for each application,"
msgstr ""

#: ../../getting_started/documentation.rst:62
msgid "guide you through the different configuration steps,"
msgstr ""

#: ../../getting_started/documentation.rst:64
msgid "and provide you with tips and tricks to getting the most out of Odoo."
msgstr ""

#: ../../getting_started/documentation.rst:66
msgid "Fill in the first steps of the implementation planner (goals, expectations and KPIs). Our project manager will review them with you during the implementation process."
msgstr ""

#: ../../getting_started/documentation.rst:73
msgid "If you have questions or need support, our project manager will guide you through all the steps. But you can also:"
msgstr ""

#: ../../getting_started/documentation.rst:76
msgid "Read the documentation on our website: `https://www.odoo.com/documentation/user <https://www.odoo.com/documentation/user>`__"
msgstr ""

#: ../../getting_started/documentation.rst:79
msgid "Watch the videos on our eLearning platform (Free with your first Success Pack): `https://odoo.thinkific.com/courses/odoo-functional <https://odoo.thinkific.com/courses/odoo-functional>`__"
msgstr ""

#: ../../getting_started/documentation.rst:82
msgid "Watch the webinars on our `Youtube channel <https://www.youtube.com/user/OpenERPonline>`__"
msgstr ""

#: ../../getting_started/documentation.rst:85
msgid "Or send your questions to our online support through our `online support form <https://www.odoo.com/help>`__."
msgstr ""

#: ../../getting_started/documentation.rst:89
msgid "What do we expect from you?"
msgstr ""

#: ../../getting_started/documentation.rst:91
msgid "We are used to deploying fully featured projects within 25 to 250 hours of services, which is much faster than any other ERP vendor on the market. Most projects are completed between 1 to 9 calendar months."
msgstr ""

#: ../../getting_started/documentation.rst:95
msgid "But what really **differentiates between a successful implementation and a slow one, is you, the customer!** From our experience, when our customer is engaged and proactive the implementation is smooth."
msgstr ""

#: ../../getting_started/documentation.rst:100
msgid "Your internal implementation manager"
msgstr ""

#: ../../getting_started/documentation.rst:102
msgid "We ask that you maintain a single point of contact within your company to work with our project manager on your Odoo Implementation. This is to ensure efficiency and a single knowledge base in your company. Additionally, this person must:"
msgstr ""

#: ../../getting_started/documentation.rst:107
msgid "**be available at least 2 full days a week** for the project, otherwise you risk slowing down your implementation. More is better with the fastest implementations having a full time project manager."
msgstr ""

#: ../../getting_started/documentation.rst:111
msgid "**have authority to take decisions** on their own. Odoo usually transforms all departments within a company for the better. There can be many small details that need quick turn arounds for answers and if there is too much back and forth between several internal decision makers within your company it could potentially seriously slow everything down."
msgstr ""

#: ../../getting_started/documentation.rst:117
msgid "**have the leadership** to train and enforce policies internally with full support from all departments and top management, or be part of top management."
msgstr ""

#: ../../getting_started/documentation.rst:121
msgid "Integrate 90% of your business, not 100%"
msgstr ""

#: ../../getting_started/documentation.rst:123
msgid "You probably chose Odoo because no other software allows for such a high level of automation, feature coverage, and integration. But **don't be an extremist.**"
msgstr ""

#: ../../getting_started/documentation.rst:127
msgid "Customizations cost you time, money, are more complex to maintain, add risks to the implementation, and can cause issues with upgrades."
msgstr ""

#: ../../getting_started/documentation.rst:130
msgid "Standard Odoo can probably cover 90% of your business processes and requirements. Be flexible on the remaining 10%, otherwise that 10% will cost you twice the original project price. One always underestimates the hidden costs of customization."
msgstr ""

#: ../../getting_started/documentation.rst:134
msgid "**Do it the Odoo way, not yours.** Be flexible, use Odoo the way it was designed. Learn how it works and don't try to replicate the way your old system(s) works."
msgstr ""

#: ../../getting_started/documentation.rst:138
msgid "**The project first, customizations second.** If you really want to customize Odoo, phase it towards the end of the project, ideally after having been in production for several months. Once a customer starts using Odoo, they usually drop about 60% of their customization requests as they learn to perform their work flows out of the box, or the Odoo way. It is more important to have all your business processes working than customizing a screen to add a few fields here and there or automating a few e-mails."
msgstr ""

#: ../../getting_started/documentation.rst:147
msgid "Our project managers are trained to help you make the right decisions and measure the tradeoffs involved but it is much easier if you are aligned with them on the objectives. Some processes may take more time than your previous system(s), however you need to weigh that increase in time with other decreases in time for other processes. If the net time spent is decreased with your move to Odoo than you are already ahead."
msgstr ""

#: ../../getting_started/documentation.rst:155
msgid "Invest time in learning Odoo"
msgstr ""

#: ../../getting_started/documentation.rst:157
msgid "Start your free trial and play with the system. The more comfortable you are with navigating Odoo, the better your decisions will be and the quicker and easier your training phases will be."
msgstr ""

#: ../../getting_started/documentation.rst:161
msgid "Nothing replaces playing with the software, but here are some extra resources:"
msgstr ""

#: ../../getting_started/documentation.rst:164
msgid "Documentation: `https://www.odoo.com/documentation/user <https://www.odoo.com/documentation/user>`__"
msgstr ""

#: ../../getting_started/documentation.rst:167
msgid "Introduction Videos: `https://www.odoo.com/r/videos <https://www.odoo.com/r/videos>`__"
msgstr ""

#: ../../getting_started/documentation.rst:170
msgid "Customer Reviews: `https://www.odoo.com/blog/customer-reviews-6 <https://www.odoo.com/blog/customer-reviews-6>`__"
msgstr ""

#: ../../getting_started/documentation.rst:174
msgid "Get things done"
msgstr ""

#: ../../getting_started/documentation.rst:176
msgid "Want an easy way to start using Odoo? Install Odoo Notes to manage your to-do list for the implementation: `https://www.odoo.com/page/notes <https://www.odoo.com/page/notes>`__. From your Odoo home, go to Apps and install the Notes application."
msgstr ""

#: ../../getting_started/documentation.rst:184
msgid "This module allows you to:"
msgstr ""

#: ../../getting_started/documentation.rst:186
msgid "Manage to-do lists for better interactions with your consultant;"
msgstr ""

#: ../../getting_started/documentation.rst:188
msgid "Share Odoo knowledge & good practices with your employees;"
msgstr ""

#: ../../getting_started/documentation.rst:190
msgid "Get acquainted with all the generic tools of Odoo: Messaging, Discussion Groups, Kanban Dashboard, etc."
msgstr ""

#: ../../getting_started/documentation.rst:197
msgid "This application is even compatible with the Etherpad platform (http://etherpad.org). To use these collaborative pads rather than standard Odoo Notes, install the following add-on: Memos Pad."
msgstr ""

#: ../../getting_started/documentation.rst:202
msgid "What should you expect from us?"
msgstr ""

#: ../../getting_started/documentation.rst:205
msgid "Subscription Services"
msgstr ""

#: ../../getting_started/documentation.rst:208
msgid "Cloud Hosting"
msgstr ""

#: ../../getting_started/documentation.rst:210
msgid "Odoo provides a top notch cloud infrastructure including backups in three different data centers, database replication, the ability to duplicate your instance in 10 minutes, and more!"
msgstr ""

#: ../../getting_started/documentation.rst:214
msgid "Odoo Online SLA: `https://www.odoo.com/page/odoo-online-sla <https://www.odoo.com/page/odoo-online-sla>`__\\"
msgstr ""

#: ../../getting_started/documentation.rst:217
msgid "Odoo Online Security: `https://www.odoo.com/page/security <https://www.odoo.com/fr_FR/page/security>`__"
msgstr ""

#: ../../getting_started/documentation.rst:220
msgid "Privacy Policies: `https://www.odoo.com/page/odoo-privacy-policy <https://www.odoo.com/page/odoo-privacy-policy>`__"
msgstr ""

#: ../../getting_started/documentation.rst:224
msgid "Support"
msgstr ""

#: ../../getting_started/documentation.rst:226
msgid "Your Odoo Online subscription includes an **unlimited support service at no extra cost, 24/5, Monday to Friday**. To cover 24 hours, our teams are in San Francisco, Belgium and India. Questions could be about anything and everything from: specific questions on current Odoo features and where to configure them, bugfix requests, payments or subscription issues."
msgstr ""

#: ../../getting_started/documentation.rst:232
msgid "Our support can be contacted through our `online support form <https://www.odoo.com/help>`__."
msgstr ""

#: ../../getting_started/documentation.rst:235
msgid "Note: The support team cannot develop new features, customize, import data or train your users. These services are provided by your dedicated project manager, as part of the Success Pack."
msgstr ""

#: ../../getting_started/documentation.rst:240
msgid "Upgrades"
msgstr ""

#: ../../getting_started/documentation.rst:242
msgid "Once every two months, Odoo releases a new version. You will get an upgrade button within the **Manage Your Databases** screen. Upgrading your database is at your own discretion, but allows you to benefit from new features."
msgstr ""

#: ../../getting_started/documentation.rst:247
msgid "We provide the option to upgrade in a test environment so that you can evaluate a new version or train your team before the roll out. Simply fill our `online support form <https://www.odoo.com/help>`__ to make this request."
msgstr ""

#: ../../getting_started/documentation.rst:252
msgid "Success Pack Services"
msgstr ""

#: ../../getting_started/documentation.rst:254
msgid "The Success Pack is a package of premium hour-based services performed by a dedicated project manager and business analyst. The initial alloted hours you purchased is purely an estimate and we do not guarantee completion of your project within the first pack. We always strive to complete projects within the initial allotement however any number of factors can contribute to us not being able to do so, for example a scope expansion or \"Scope Creep\" in the middle of your implementation, new detail descoveries, or an increase in complexity that was not apparent from the beginning."
msgstr ""

#: ../../getting_started/documentation.rst:263
msgid "The list of services according to your success pack is detailed online: `https://www.odoo.com/pricing-packs <https://www.odoo.com/pricing-packs>`__"
msgstr ""

#: ../../getting_started/documentation.rst:266
msgid "The goal of the project manager is to help you get to production within the defined time frame and budget, i.e. the initial number of hours defined in your success pack."
msgstr ""

#: ../../getting_started/documentation.rst:270
msgid "His/her role includes:"
msgstr ""

#: ../../getting_started/documentation.rst:272
msgid "**Project Management:** review of your objectives & expectations, phasing of the implementation (road map), mapping of your business needs and the Odoo features."
msgstr ""

#: ../../getting_started/documentation.rst:276
msgid "**Customized Support:** by phone, e-mail or webinar."
msgstr ""

#: ../../getting_started/documentation.rst:278
msgid "**Training, Coaching, and Onsite Consulting:** remote trainings via screen sharing or training on premises. For on premise training sessions, you will be expected to pay extra for travel expenses and accommodations for your consultant."
msgstr ""

#: ../../getting_started/documentation.rst:283
msgid "**Configuration:** decisions about how to implement specific needs in Odoo and advanced configuration. (e.g. logistic routes, advanced pricing structures, etc.)"
msgstr ""

#: ../../getting_started/documentation.rst:287
msgid "**Data Import**: we can do it or assist you on how to do it with a template prepared by the project manager."
msgstr ""

#: ../../getting_started/documentation.rst:290
msgid "If you have subscribed to **Studio**, you benefit from following extra services:"
msgstr ""

#: ../../getting_started/documentation.rst:293
msgid "**Customization of screens:** Studio takes the Drag and Drop approach to customize most screens in any way you see fit."
msgstr ""

#: ../../getting_started/documentation.rst:296
msgid "**Customization of reports (PDF):** Studio itself will not allow you to customize the reports yourself, however our project managers have access to developers for advanced customizations."
msgstr ""

#: ../../getting_started/documentation.rst:300
msgid "**Website Design:** standard themes are provided to get started at no extra cost. However, our project manager can coach you on how to utilize the building blocks of the website designer. The time spent will consume hours of your success pack."
msgstr ""

#: ../../getting_started/documentation.rst:305
msgid "**Workflow automations:** e.g. setting values in fields based on triggers, sending reminders by emails, automating actions, etc. For very advanced automations, our project managers have access to Odoo developers."
msgstr ""

#: ../../getting_started/documentation.rst:310
msgid "If any customization is needed, Odoo Studio App will be required. Customizations made through Odoo Studio App will be maintained and upgraded at each Odoo upgrade, at no extra cost."
msgstr ""

#: ../../getting_started/documentation.rst:314
msgid "All time spent to perform these customizations by our Business Analysts will be deducted from your Success Pack."
msgstr ""

#: ../../getting_started/documentation.rst:317
msgid "In case of customizations that cannot be done via Studio and would require a developer’s intervention, this will require Odoo.sh, please speak to your Account Manager for more information. Additionally, any work performed by a developer will add a recurring maintenance fee to your subscription to cover maintenance and upgrade services. This cost will be based on hours spent by the developer: 4€ or $5/month, per hour of development will be added to the subscription fee."
msgstr ""

#: ../../getting_started/documentation.rst:325
msgid "**Example:** a customization that took 2 hours of development will cost: 2 hours deducted from the Success Pack for the customization development 2 * $5 = $10/month as recurring fee for the maintenance of this customization"
msgstr ""

#: ../../getting_started/documentation.rst:330
msgid "Implementation Methodology"
msgstr ""

#: ../../getting_started/documentation.rst:332
msgid "We follow a **lean and hands-on methodology**, that is used to put customers in production in a short period of time and at a low cost."
msgstr ""

#: ../../getting_started/documentation.rst:335
msgid "After the kick-off meeting, we define a phasing plan to deploy Odoo progressively, by groups of apps."
msgstr ""

#: ../../getting_started/documentation.rst:341
msgid "The goal of the **Kick-off call** is for our project manager to come to an understanding of your business in order to propose an implementation plan (phasing). Each phase is the deployment of a set applications that you will fully use in production at the end of the phase."
msgstr ""

#: ../../getting_started/documentation.rst:347
msgid "For every phase, the steps are the following:"
msgstr ""

#: ../../getting_started/documentation.rst:349
msgid "**On Boarding:** Odoo's project manager will review Odoo's business flows with you, according to your business. The goal is to train you, validate the business process and configure according to your specific needs."
msgstr ""

#: ../../getting_started/documentation.rst:354
msgid "**Data:** created manually or imported from your existing system. You are responsible to export the data from your existing system and Odoo's project manager will import them in Odoo."
msgstr ""

#: ../../getting_started/documentation.rst:358
msgid "**Training:** once your applications are set up, your data imported, and the system is working smoothly, you will train your users. There will be some back and forth with your Odoo project manager to answer questions and process your feedback."
msgstr ""

#: ../../getting_started/documentation.rst:363
msgid "**Production**: Once everyone is trained, your users start using Odoo."
msgstr ""

#: ../../getting_started/documentation.rst:366
msgid "Once you are comfortable using Odoo, we will fine-tune the process and **automate** some tasks and do the remaining customizations (**extra screens and reports**)."
msgstr ""

#: ../../getting_started/documentation.rst:370
msgid "Once all applications are deployed and users are comfortable on Odoo, our project manager will not work on your project anymore (unless you have new needs) and you will use the support service if you have further questions."
msgstr ""

#: ../../getting_started/documentation.rst:376
msgid "Managing your databases"
msgstr ""

#: ../../getting_started/documentation.rst:378
msgid "To access your databases, go to Odoo.com, sign in and click **My Databases** in the drop-down menu at the top right corner."
msgstr ""

#: ../../getting_started/documentation.rst:384
msgid "Odoo gives you the opportunity to test the system before going live or before upgrading to a newer version. Do not mess up your working environment with test data!"
msgstr ""

#: ../../getting_started/documentation.rst:388
msgid "In that purpose, you can create as many free trials as you want (available for 15 days). Those instances can be instant copies of your working environment. To do so, go to the Odoo.com account in **My Organizations** page and click **Duplicate**."
msgstr ""

#: ../../getting_started/documentation.rst:399
msgid "You can find more information on how to manage your databases :ref:`here <db_management/documentation>`."
msgstr ""

#: ../../getting_started/documentation.rst:403
msgid "Customer Success"
msgstr ""

#: ../../getting_started/documentation.rst:405
msgid "Odoo is passionate about delighting our customers and ensuring that they have all the resources needed to complete their project."
msgstr ""

#: ../../getting_started/documentation.rst:408
msgid "During the implementation phase, your point of contact is the project manager and eventually the support team."
msgstr ""

#: ../../getting_started/documentation.rst:411
msgid "Once you are in production, you will probably have less interaction with your project manager. At that time, we will assign a member of our Client Success Team to you. They are specialized in the long-term relationship with our customers. They will contact you to showcase new versions, improve the way you work with Odoo, assess your new needs, etc..."
msgstr ""

#: ../../getting_started/documentation.rst:418
msgid "Our internal goal is to keep customers for at least 10 years and offer them a solution that grows with their needs!"
msgstr ""

#: ../../getting_started/documentation.rst:421
msgid "Welcome aboard and enjoy your Odoo experience!"
msgstr ""

#: ../../getting_started/documentation.rst:424
msgid ":doc:`../../db_management/documentation`"
msgstr ""

